We are seeking a skilled and innovative Lead Software Engineer - Contact center AI platform to join our team and play a key role in advancing our contact center technologies. This role focuses on designing and implementing next-generation contact center platforms with an emphasis on self-service capabilities leveraging the latest technology such as Generative AI and Machine learning. The candidate will be instrumental in building scalable, cloud-based solutions, managing contractor teams, and driving the development of robust, customer-centric software systems. PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Essential Responsibilities include the following. Other responsibilities may be assigned. Candidates should be flexible in supporting assignments in different technology areas and have a willingness to apply leadership skills to new information technologies as business requirements dictate. Lead the design, development, and implementation of cloud-based contact center platforms, focusing on IVR and self-service functionalities. Architect and implement next-generation contact center solutions that provide a seamless customer experience. Collaborate with cross-functional teams to define system requirements and ensure alignment with business goals. Manage and mentor contractors, guiding technical direction, coding standards, and project priorities. Drive the DevOps process by automating and streamlining CI/CD pipelines, ensuring efficient and reliable software deployments. Maintain hands-on coding expertise, contributing to codebases written in Java , Python , and Node.js . Ensure high-quality code and systems by leading code reviews and enforcing best practices for software development. Monitor system performance, troubleshoot issues, and implement necessary updates to maintain high availability and scalability. Design, build, and support applications deployed on Google Cloud Platform (GCP) or AWS , optimizing for scalability, cost-efficiency, and high performance. Implement cloud-native solutions utilizing GCP and AWS services such as Cloud Functions, Kubernetes, Cloud Pub/Sub, Amazon Lambda, EC2, S3 , and RDS . Define and enforce cloud security practices, including data encryption, IAM policies, and VPC configurations, to ensure application and data security. Leverage cloud monitoring and logging tools (such as Google Cloud Monitoring, AWS CloudWatch, and Cloud Logging ) to proactively identify and resolve application issues. Stay up to date on industry trends and technologies to guide future product developments and technical improvements. Frame technical or architectural alternatives in business terms, clearly articulating both business and technical implications of various options. Champion architectural solutions and effectively advocate for them at an executive level. Minimum Qualification Bachelor's degree in a related discipline and 6 years' experience in a related field. The rightcandidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 18 years' experience in a related field Strong expertise in cloud platforms, especially Google Cloud Platform (GCP) and/or AWS, with proven experience in building and supporting highly available, cloud-based applications. Must possess strong interpersonal and communications skills, will possess the flexibility to adapt to a rapidly changing environment Familiarity with contact center industry standards, technologies, and compliance requirements. Experience using cloud-native services such as GCP Cloud Functions, Pub/Sub, Firebase or AWS Lambda, S3, RDS, and ECS/EKS for building scalable applications. Ability to quickly absorb and utilize new concepts and technologies 8+ years of experience in software development, with a focus on contact center technologies including IVR and self-service solutions. Proficiency in Java, Python, and/or Node.js, with hands-on coding experience and the ability to mentor junior developers Deep understanding of DevOps practices, including CI/CD, infrastructure as code, and automated testing. Proven experience leading teams and managing contractors, with strong project management and organizational skills. Strong problem-solving skills, attention to detail, and the ability to adapt to new challenges and technologies. Well-versed with Data drive conversational design focusing on customer experience Experience in Agile development methodology/Scrum Strong presenting skills to senior technical and business leadership Preferred Experience in designing Enterprise class applications Experience with AI-driven contact center solutions, including chatbots, IVR and natural language processing. Knowledge of customer experience (CX) best practices and tools. Prior experience in agile development methodologies.USD 117,300.00 - 195,500.00 per yearCompensation:Compensation includes a base salary of $117,300.00 - $195,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Benefits:The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.About Cox CommunicationsCox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!About CoxCox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark Join us today!Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Cox Automotive is currently looking for a Lead Solutions Architect with ServiceNow experience to join our infrastructure team in Atlanta, Georgia . Our Architecture Team: Our Solution Architects are innovative, hard-working professionals that have extensive experience in large enterprise companies. We're looking for thinkers at every stage in their career with intensity and creativity to take on the biggest challenges in our industry.Innovation and critical thinking skills are highly encouraged here, and we reward great results. Collaboration and support are woven into the fabric of everything we do; from 24-hour Hackathon groups to sprint reviews and scrum teams, you'll be immersed in an environment that nurtures individualism, creative problem-solving, and intellect. Job Overview: The Lead Solution Architect, for the ServiceNow Ecosystem, will partner with technology and the business to define and document the enterprise architecture solution to support the COX Automotive ServiceNow Enterprise Platform. The Lead Solution Architect will create the architectural vision and direction, develops enterprise and business architectures, provides advice and guidance, monitors emerging technologies, and ensures all solutions are aligned with the enterprise strategy. Responsibilities: Design and document the Architectural Guidance and Guardrails for Features and Epics. Create Artifacts related to each application under the ServiceNow Ecosystem. Participate in work planning events including leading design discussions, presenting demo solutions to leaders and key stakeholders. Help document and maintain Architecture decision records for the ServiceNow Ecosystem. Support and partner with the Product organization with key design and stakeholder decisions before development activities are performed. Partner with our Security Team members to ensure that security considerations and approvals are in place for solutions. Work closely with Release Train members to ensure the proper planning and Feature work is ready each quarter for the connected Scrum Teams to accept and start working. Collaborate with Architects across the enterprise as shared or dependent work comes to the Release Train. Partner with Engineering leaders within the team to ensure solutions are negotiated and vetted as a collective team. Qualifications: Minimum Bachelor's degree in Computer Science or related field and minimum 6 years' of related experience. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 18 years' experience in a related field. 3+ years with ServiceNow architecture experience. 5+ years Working experience in full development life cycle and experience in delivering applications and architecture services in a production environment ServiceNow Administrator Certification required. 1+ years' cloud integration experience at large platform, enterprise-level, preferably AWS Experience presenting Design concepts / strategy to key business leaders (up to C-level) / stakeholders Preferred Familiar with extended ServiceNow Store Integrations and installing, designing and modeling the integrations between them. Experience with the CSDM (Common Services Data Model) Model and IT4IT framework Experience with ServiceNow Reporting and Analytics ServiceNow Certified Developer Certification At least 1 ServiceNow Certified Implementation Specialist certifications USD 117,300.00 - 195,500.00 per yearCompensation:Compensation includes a base salary of $117,300.00 - $195,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Benefits:The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.About Cox AutomotiveAt Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!About CoxCox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark Join us today!Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Blueprint RF, a division of Cox Business, is a leading provider of technology solutions to hospitality clients. Built around a team of leaders with deep industry experience and client-focused innovators, the company provides complete network solutions to meet the full, and evolving, needs of hospitality properties, staff, and guests. Blueprint RF has earned an excellent industry reputation for quality network design, solid delivery and support services, and continuous innovation. With a combination of customized solutions and first-class client service, Blueprint RF brings businesses and their staff closer to the guests while improving the experiences of all.Blueprint is now hiring for a Senior Software Engineer who will handle System's Administration and assist in the design, development and implementation for projects pertaining to Blueprint's custom applications. This role will also include assisting in the development of our Dominion Gateway, a proprietary firewall/gateway that handles Hospitality WIFI routing. We'll provide the work/life balance you need and the developmental opportunities you want for your future. If you want to make a difference with a company offering great pay, benefits, and culture, let's talk! Primary Responsibilities and Essential Functions: • Advanced programming & scripting language skills (PHP, Python, Perl) debugging• Deep understanding of networking components and technology• Design, deploy, configure, and manage virtualized computer resources within a server, storage, and networking environment.• Set up software build and deployment environments while documenting processes.• Define operating environment in OS, web services, databases, and scripting• Define and build testing environments in server locations, networks, ancillary services, and data storage• Database design and management• Security (access Control)• Maintenance and periodic data clean up• SQL and Postgres database management and querying• Identification and deploy changes between release/deployments• Server maintenance• OS release upgrade and patch application development and production server in out two datacenters.• Support to our Network Operations Center and actively troubleshoot issues. Qualifications Minimum: Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field Must have experience with FreeBSD/UNIX, PHP, Python and Postgres, MySQL, User Interface design and development. OS (FreeBSD, Debian Linux) variant Web Services (Apache, Nginx, Node) Database (MySQL, Postgres) Scripting (PHP, Python, Perl) Frontend web design User interface design and implementation Preferred: Data architecture experience is a plus USD 97,100.00 - 161,800.00 per yearCompensation:Compensation includes a base salary of $97,100.00 - $161,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Benefits:The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.About Cox CommunicationsCox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!About CoxCox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark Join us today!Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Cox Communications is seeking a highly skilled Google conversational AI Developer with expertise in Node.js, Google Cloud Architecture, and Generative AI applications. In this role, the candidate will design and develop intelligent conversational experiences using Google's customer engagement suite (formerly known as CCAI) and leverage Generative AI technologies to enhance customer engagement. The ideal candidate should also have a solid understanding of data and data science, enabling the integration of advanced AI models and data-driven insights into conversational systems. PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Develop, deploy, and maintain conversational AI solutions using the Google Customer Engagement Suite and Generative AI models on Google Cloud. Implement generative AI use cases, including text generation, virtual agents, and content personalization, to improve customer interactions. Design scalable cloud architectures for chatbots, virtual agents, and AI-driven voice solutions using Node.js and Google Cloud Platform (GCP) services. Integrate conversational AI solutions with backend systems, leveraging APIs, databases, and third-party services. Work closely with data scientists to understand, manipulate, and integrate data sets into conversational AI workflows, optimizing the models for customer experiences. Use Natural Language Processing (NLP) and Generative AI tools to enhance and fine-tune conversational flows. Architect and manage cloud infrastructure on GCP for performance, scalability, and security. Ensure continuous improvement of AI models, handling training, testing, deployment, and monitoring using best practices in machine learning and data management. Enable/capture application log integrating with monitoring tools and setup synthetics and application monitoring/alert using monitoring tools Implement cloud-based solutions and DevOps practices for continuous integration and delivery (CI/CD), ensuring efficient AI model deployment and lifecycle management. Collaborate with cross-functional teams to understand requirements, set technical direction, and ensure AI-driven solutions meet business needs. Min Qualifications: Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field Strong experience with Google CCAI (Dialogflow, Contact Center AI, Vertex) in developing conversational agents and implementing AI-driven customer service solutions. Experience implementing Generative AI applications (e.g., GPT-based models) and integrating them into conversational systems. Strong understanding of data science principles and the ability to work with data scientists on AI model integration and optimization. Hands-on experience with NLP, and Conversational AI model development. 3+ years of experience in Node.js development, including building APIs, Integrating APIs and backend services. 2+ years of experience working with Google Cloud Platform (GCP) services such as Cloud Functions, BigQuery, Cloud Storage, and Pub/Sub. Experience designing and deploying cloud architectures on GCP, adhering to best practices for scalability, security, and performance. Proficiency in developing and consuming RESTful APIs for integrating with various enterprise systems. Familiarity with cloud security practices, including Identity and Access Management (IAM) and compliance standards. Strong problem-solving skills and the ability to collaborate effectively in an agile, fast-paced environment. Prioritize, coordinate, and deliver work based on strategic objectives laid out by management. Foster a culture of continuous learning and experimentation within the team. Excellent communication, both written and verbal skills to work effectively with teams throughout organization Preferred Skills: Google Cloud certifications such as Professional Cloud Architect or Professional Cloud Developer. Experience with additional AI/ML tools and platforms (e.g., Vertex AI, TensorFlow). Familiarity with DevOps practices (CI/CD, Docker, Kubernetes) and cloud infrastructure automation. Experience with contact center platforms (e.g., Twilio, Genesys, Five9, Avaya) and their integration with AI-driven solutions. Knowledge of data pipelines and frameworks for data preprocessing, model training, and deployment. Strong understanding of Contact center ecosystem and business processes. Experience with other cloud platforms (AWS, Google Anthos) is a plus.USD 97,100.00 - 161,800.00 per yearCompensation:Compensation includes a base salary of $97,100.00 - $161,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Benefits:The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.About Cox CommunicationsCox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!About CoxCox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark Join us today!Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

The Lead Software Engineer, Lead Web Developer position is responsible for the design, development, and ongoing operation of common front-end web frameworks and services that power web experiences in Cox.com. They work with teams to ensure that solutions are well-engineered, operable, and delivered on time. They must combine advanced technical skills, business knowledge, and collaboration skills to effectively bring together the business and technical points of view to design solutions that align with best practices, enterprise architecture principles and guidelines, and Technology strategic Horizons direction. They should monitor emerging industry trends in web development, declining technologies, assisting in software product evaluations, roadmaps, and the changing CCI web application landscape. They must participate effectively in Agile DevOps team rituals and inter-team communication as a provider of software to other teams and must follow the principles of Site Reliability Engineering and their practices in the Cox.com digital ecosystem. PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Essential Responsibilities include the following. Other responsibilities may be assigned. Candidates should be flexible in supporting assignments in different technology areas and have a willingness to apply leadership skills to new information technologies as business requirements dictate. Lead design for web client-side technology solutions that involve complex, multi-system integrations. This will include designing, building, and maintaining common frameworks and libraries foundational to Digital web experiences. Design and assess technical solutions and verify that project technical aspects adhere to business objectives. Additionally, they may aid in delineating non-functional requisites like scalability, security, and performance benchmarks. Works with the business to refine requirements, combine business knowledge with technical knowledge to ask the right questions to refine business goals into technical requirements, and develop software solution design deliverables. Supervising junior web developers, analyzing areas of weakness, and scheduling training sessions accordingly. Work with cross-functional teams including IT, infrastructure, security, business and product teams, application owners, and domain architects, to create comprehensive solutions and provide architectural stewardship for Digital web solutions. Builds and maintains effective working relationships with other team members to determine the most effective designs within the enterprise, so applications can provide their full value Identify and acquire training and knowledge in areas key to improving customer service, technical ability, and job performance. Communicate effectively with technical stakeholders, business stakeholders, and executive leadership. Ability to explain complex information clearly and concisely Minimum Qualifications Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field Requires strong knowledge of client-side web development software and frameworks such as JavaScript, HTML, CSS, TypeScript, React, and associated build and packaging tools. Experience with developing content management systems and content distribution networks. Demonstrated analytical and problem-solving skills Excellent interpersonal and communications skills, will possess the flexibility to adapt to a rapidly changing environment 5+ years of architecture experience or an ability to demonstrate a clear understanding of the role of architecture as a horizontal function and the architectural thought process Comprehensive knowledge of Software Development Life Cycle (SDLC), with a thorough understanding of Requirements Gathering, Business Analysis, Development, and Testing Preferred Experience in designing solutions in Enterprise class applications Experience with Adobe Experience Manager Experience with AWS CloudFront experience in full-stack or server-side development for web applications. Architecture experience in e-commerce, ECare, Digital Platforms, Virtual Agent, Sales and Customer Service Agent applications Industry experience in broadband and telecommunications, media, or Entertainment Experience in Agile development methodology/Scrum is a plus Experience in UX and design system creation or associated tools like Figma. The statements in this job description are intended to represent the key duties, essential nature, and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. USD 117,300.00 - 195,500.00 per yearCompensation:Compensation includes a base salary of $117,300.00 - $195,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Benefits:The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.About Cox CommunicationsCox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!About CoxCox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark Join us today!Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

We are seeking a dynamic Senior Lead - Network Architecture Strategy to join our team and play a key role in defining our strategic network architecture. In this role, you will be responsible for distilling complex technical concepts into actionable insights for senior executives, fostering informed decision-making at the highest levels of the organization, and supporting strategic planning and analysis efforts to define and enhance the network architecture for CCI. You will collaborate closely with cross-functional teams to understand business objectives, assess network infrastructure requirements, and develop actionable recommendations to support our long-term growth and competitiveness. Key Responsibilities: Cross-Functional Collaboration: Forge robust partnerships with engineering, operations, finance, and other departments, ensuring their perspectives are integrated into network architecture initiatives. Distill complex technical concepts into digestible insights for senior executives, fostering informed decision-making at the highest levels of the organization. Documentation and Reporting: Prepare comprehensive documentation, reports, and presentations to communicate findings, recommendations, and project status to senior leadership and stakeholders. Technology Evaluation: Work with domain engineers to evaluate emerging technologies, standards, and protocols to identify opportunities for innovation and competitive advantage. Vendor Management: Collaborate with vendors and partners to assess capabilities, negotiate contracts, and ensure the successful implementation of network solutions. Requirements Analysis: Collaborate with stakeholders to gather and analyze business requirements, translate them into technical specifications, and develop RFIs and RFPs that lead to network design and implementation. Strategic Planning: Develop and illustrate strategies to optimize the network architecture in alignment with business goals and industry best practices. Risk Assessment: Facilitate the identification of potential risks and vulnerabilities in the network architecture, and help develop mitigation plans to ensure the security and reliability of our services. Network Design: Support the design and development of scalable and resilient network architectures that meet current and future demands for data, voice, and video services. Performance Monitoring: Support the creation of key performance indicators ( KPIs) and metrics to monitor the performance and effectiveness of the network architecture, making continuous improvements as needed. Minimum Qualifications: Bachelor's degree in Engineering, Business Administration, or a related field and 8 years of experience in business analysis with experience in network architecture, or related projects within the telecommunications industry. The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related field; or 20 years' experience in a related field. Proficient in synthesizing complex technical concepts into clear and concise presentations, enabling high-level decision-making by senior executives. Strong understanding of cable MSO technologies, including DOCSIS, HFC, fiber optics, and IP networking. Proven track record of envisioning complex network architecture projects from conception through implementation. Expert PowerPoint and Excel skills. Excellent analytical, problem-solving, and decision-making skills, with the ability to think strategically and creatively. Exceptional executive presence, communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. USD 117,300.00 - 195,500.00 per yearCompensation:Compensation includes a base salary of $117,300.00 - $195,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Benefits:The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.About Cox CommunicationsCox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!About CoxCox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark Join us today!Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Cox Communications is on the lookout for a dynamic Senior Business Data Architect to become an integral part of our innovative Cox Business Enablement team. In this exciting role, you'll harness your expertise in Salesforce Marketing technology to propel our business forward, leveraging data to optimize marketing strategies.Why Join Us At Cox, you'll collaborate with talented developers, architects, and data experts to shape the future of marketing through cutting-edge technology. You'll play a key role in building a cohesive data ecosystem that enhances our Marketing Campaign Operations and Analytics. Key Responsibilities: Innovate Solutions: Develop and propose data and technology solutions tailored to client needs while adhering to modern data architecture best practices within the CBForce ecosystem (Salesforce Sales Cloud & Marketing Cloud). Strategic Impact: Provide insights that guide technology investments, enhancing enterprise architecture and maximizing ROI. Hands-On Development: Assist in the development, testing, and implementation of technology solutions, ensuring timely delivery and quality outcomes. Marketing Representation: Advocate for marketing needs in designing an integrated data framework that aligns with enterprise standards. Prototype Creation: Engage in hands-on coding and configuration to create solution prototypes. Collaborative Leadership: Partner with technology teams to lead the selection of innovative solutions. Effective Communication: Clearly convey project expectations to stakeholders and team members, fostering strong ongoing relationships. Minimum Qualifications: Bachelor's degree in a related field, with 4 years of relevant experience (or equivalent combinations of education and experience). Proficiency in developing automations, data extensions, journeys, and APIs for email, SMS, and reporting in Data Cloud. Hands-on experience with cloud architecture and CRM applications, particularly Salesforce, MuleSoft, and Informatica. Strong understanding of business process design, ETL flow processes, and data integration. Proficiency in SQL/SOQL with skills in data analysis and problem-solving. Familiarity with tools like AWS, Oracle, Salesforce Data Cloud & Marketing Cloud, Informatica MDM, and MuleSoft. Preferred Qualifications: Data Model Design: Experience designing and extending the Salesforce Data Cloud Data Model, including creating and managing Calculated Insights and Transformations. Certifications: Data Cloud Consultant certification is a plus. Tool Proficiency: Familiarity with Tableau, Power BI, Salesforce SOQL, Reports & Tableau CRM (Einstein Analytics), Informatica MDM, and Oracle SQL Developer.Why Cox By joining Cox Communications, you'll be part of a forward-thinking team that values innovation, collaboration, and professional growth. If you're ready to drive impactful marketing solutions through data architecture, we'd love to hear from you!Apply Today and Help Shape the Future of Marketing at Cox!USD 97,100.00 - 161,800.00 per yearCompensation:Compensation includes a base salary of $97,100.00 - $161,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Benefits:The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.About Cox CommunicationsCox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!About CoxCox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark Join us today!Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .