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Customer Service Jobs
Full Time
9/1/2024
Winterset, IA 50273
(38.8 miles)
Located in Des Moines, IAPosition: Premier Communities Account Manager (PCAM) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: The Premier Communities Account Manager will be responsible for growing Residential Communities Bulk Revenue and Account Margins in assigned area through New Sales, Retention, Renewals, and Upgrades. Also responsible for securing access for Mediacom to provide residential services in new developments via ROEs or Grants of Easement. Develop new and maintain existing relationships with developers, builders, and residential communities within assigned area. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find many advantages to joining the Mediacom team such as: Health, vision, and dental insurance! Education Enrichment up to $5,000 per year for qualified employees ! 401(k) with generous company match! Paid vacation, holidays and flex paid time off! Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! Training and professional development! Monthly bonus/commission potential! Employee Wellness Program! Position Responsibilities: Meet/exceed quarterly and yearly Residential Bulk Revenue and margin goals. Meet with HOAs, developers, property owners, builders, etc. to secure contracts for Residential Bulk services. Enter and maintain all leads and accounts in Customer Relationship Management (CRM)/Sales Management software. Prepare and initiate proposals to Residential Bulk prospects. Ensure that accounts acquired receive the best possible customer service after the sale is made. Resolve any customer concerns that occur during the term of the service agreement. Compile and examine all Residential Bulk account records in assigned area to assure timely renegotiation to subscription rates. Utilize CRM/Sales Management software on a daily basis for documenting and the management of leads through account deployment. Maintain ongoing relationship with Residential Bulk customers. Requires regular attendance to report to work per assigned work schedule. Perform other functions as assigned. Position Requirements: High School Diploma or GED required. Good written and oral communications skills. Two years outside sales experience preferably business to business. Must be proficient in Microsoft Office Suites. Ability to work in a fast-paced environment. Valid driver's license and satisfactory driving record required. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.#LI-Onsite
Full Time
9/15/2024
Emerson, IA 51533
(34.8 miles)
Mid-American Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.Mid American Title Loans offers their employees: Competitive SalariesPaid HolidayVacationsPaid on the Job TrainingFull Time Positions- Monday to Fridaywith a rotating Saturday scheduleBest of all Never Work on Sundays!Job Requirements General:Must be Able to Work Full TimeGreat attitudeExcellent Communication SkillDetail OrientedEducation:Must have a High School DiplomaWork Experience:Previous Customer Service ExperienceComputer and Data Entry ExperiencePersonal:We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity. About Us: Mid American Title Loans is one of America's most respected title loan companies. Mid American Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide.Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect.Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent.Must be able to pass a company background screening, including a credit, criminal and background check.
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Full Time
9/19/2024
Massena, IA 50853
(0.6 miles)
We are currently seeking home providers in: Sioux County, IA Are you looking for a meaningful work opportunity in your home Become a Host Home / Shared Living provider with Mosaic at Home®! Average annual income of $80,000 (federally tax-free) plus room & board. You must reside in the state of Iowa (due to state funding) and own or rent your home. For nearly 40 years, Mosaic has provided improved quality of life, greater stability and increased community access for people with disabilities through our shared living service, which also offers a satisfying career option for home providers. As a home provider, you share your home with an individual with a disability. Your responsibility is to maintain a safe and healthy home environment for the individual and be a mentor while helping the person as needed with the tasks of daily living. In this role, you assist withcultivating life skills and fostering independence. We work to match interests and lifestyles between people. You will participate together in activities of daily living, both at home and in the community. Through the matching process, you are able to match with a person whose needs fit the support level you wish to offer. Duties vary for each individual from minimal support (i.e., budgeting, medication, transportation, activities of daily living) to full support (i.e., dressing, toileting, feeding, positive behavioral support, etc.), and the income is commensurate with the level of support provided. Responsibilities include:Provide support for tasks such as cooking, cleaning, laundry, budgeting, decision-making, etc.Skill acquisitionMedication administrationMedical appointmentsSupport with overall health and well-beingDaily documentation via web-based case management application (THERAP)Provide fun and leisure experiences to the individual by providing opportunities of community inclusion, integration and socializationCompliance with all state/agency policy and proceduresCommunicate effectively with team members as neededSupport physical needs of individual servedProvide transportationPossible responsibilities depending on your preference:Assistance with bathing, toileting, feeding, behavioral support, etc.Provide support for medical protocols, such as seizure, fall, feeding tube, etc.Care for someone with complex physical/medical needs (i.e., hearing impaired, vision impaired, non-ambulatory, etc.)Potential support of behavioral issues.#homehealth #RN #LPN #HomeAide #caregiver #fosterMust be a resident of the state in which you wish to provide contracted services inTransportation, valid driver's license, car insurance and current registrationActive home/renters insuranceOwn or rent your own home/apartment/condo/townhouseMust be at least 18 years of ageExperience preferred but not requiredReliable computer and internet accessComplete all state mandated trainingsEnvironmentally safe and clean residenceAbility to pass State/Federal and APS/CPS background check
Full Time
9/13/2024
Massena, IA 50853
(0.6 miles)
We are currently seeking home providers in: Wapello County, IA Are you looking for a meaningful work opportunity in your home Become a Host Home / Shared Living provider with Mosaic at Home®! Average annual income of $80,000 (federally tax-free) plus room & board. You must reside in the state of Iowa (due to state funding) and own or rent your home. For nearly 40 years, Mosaic has provided improved quality of life, greater stability and increased community access for people with disabilities through our shared living service, which also offers a satisfying career option for home providers. As a home provider, you share your home with an individual with a disability. Your responsibility is to maintain a safe and healthy home environment for the individual and be a mentor while helping the person as needed with the tasks of daily living. In this role, you assist withcultivating life skills and fostering independence. We work to match interests and lifestyles between people. You will participate together in activities of daily living, both at home and in the community. Through the matching process, you are able to match with a person whose needs fit the support level you wish to offer. Duties vary for each individual from minimal support (i.e., budgeting, medication, transportation, activities of daily living) to full support (i.e., dressing, toileting, feeding, positive behavioral support, etc.), and the income is commensurate with the level of support provided. Responsibilities include:Provide support for tasks such as cooking, cleaning, laundry, budgeting, decision-making, etc.Skill acquisitionMedication administrationMedical appointmentsSupport with overall health and well-beingDaily documentation via web-based case management application (THERAP)Provide fun and leisure experiences to the individual by providing opportunities of community inclusion, integration and socializationCompliance with all state/agency policy and proceduresCommunicate effectively with team members as neededSupport physical needs of individual servedProvide transportationPossible responsibilities depending on your preference:Assistance with bathing, toileting, feeding, behavioral support, etc.Provide support for medical protocols, such as seizure, fall, feeding tube, etc.Care for someone with complex physical/medical needs (i.e., hearing impaired, vision impaired, non-ambulatory, etc.)Potential support of behavioral issues.#homehealth #RN #LPN #HomeAide #caregiver #fosterMust be a resident of the state in which you wish to provide contracted services inTransportation, valid driver's license, car insurance and current registrationActive home/renters insuranceOwn or rent your own home/apartment/condo/townhouseMust be at least 18 years of ageExperience preferred but not requiredReliable computer and internet accessComplete all state mandated trainingsEnvironmentally safe and clean residenceAbility to pass State/Federal and APS/CPS background check
Full Time
9/13/2024
Massena, IA 50853
(0.6 miles)
We are currently seeking home providers in: Mills County, IA Are you looking for a meaningful work opportunity in your home Become a Host Home / Shared Living provider with Mosaic at Home®! Average annual income of $80,000 (federally tax-free) plus room & board. You must reside in the state of Iowa (due to state funding) and own or rent your home. For nearly 40 years, Mosaic has provided improved quality of life, greater stability and increased community access for people with disabilities through our shared living service, which also offers a satisfying career option for home providers. As a home provider, you share your home with an individual with a disability. Your responsibility is to maintain a safe and healthy home environment for the individual and be a mentor while helping the person as needed with the tasks of daily living. In this role, you assist withcultivating life skills and fostering independence. We work to match interests and lifestyles between people. You will participate together in activities of daily living, both at home and in the community. Through the matching process, you are able to match with a person whose needs fit the support level you wish to offer. Duties vary for each individual from minimal support (i.e., budgeting, medication, transportation, activities of daily living) to full support (i.e., dressing, toileting, feeding, positive behavioral support, etc.), and the income is commensurate with the level of support provided. Responsibilities include:Provide support for tasks such as cooking, cleaning, laundry, budgeting, decision-making, etc.Skill acquisitionMedication administrationMedical appointmentsSupport with overall health and well-beingDaily documentation via web-based case management application (THERAP)Provide fun and leisure experiences to the individual by providing opportunities of community inclusion, integration and socializationCompliance with all state/agency policy and proceduresCommunicate effectively with team members as neededSupport physical needs of individual servedProvide transportationPossible responsibilities depending on your preference:Assistance with bathing, toileting, feeding, behavioral support, etc.Provide support for medical protocols, such as seizure, fall, feeding tube, etc.Care for someone with complex physical/medical needs (i.e., hearing impaired, vision impaired, non-ambulatory, etc.)Potential support of behavioral issues.#homehealth #RN #LPN #HomeAide #caregiver #fosterMust be a resident of the state in which you wish to provide contracted services inTransportation, valid driver's license, car insurance and current registrationActive home/renters insuranceOwn or rent your own home/apartment/condo/townhouseMust be at least 18 years of ageExperience preferred but not requiredReliable computer and internet accessComplete all state mandated trainingsEnvironmentally safe and clean residenceAbility to pass State/Federal and APS/CPS background check
Full Time
9/13/2024
Massena, IA 50853
(0.6 miles)
We are currently seeking home providers in: Scott County, IA Are you looking for a meaningful work opportunity in your home Become a Host Home / Shared Living provider with Mosaic at Home®! Average annual income of $80,000 (federally tax-free) plus room & board. You must reside in the state of Iowa (due to state funding) and own or rent your home. For nearly 40 years, Mosaic has provided improved quality of life, greater stability and increased community access for people with disabilities through our shared living service, which also offers a satisfying career option for home providers. As a home provider, you share your home with an individual with a disability. Your responsibility is to maintain a safe and healthy home environment for the individual and be a mentor while helping the person as needed with the tasks of daily living. In this role, you assist withcultivating life skills and fostering independence. We work to match interests and lifestyles between people. You will participate together in activities of daily living, both at home and in the community. Through the matching process, you are able to match with a person whose needs fit the support level you wish to offer. Duties vary for each individual from minimal support (i.e., budgeting, medication, transportation, activities of daily living) to full support (i.e., dressing, toileting, feeding, positive behavioral support, etc.), and the income is commensurate with the level of support provided. Responsibilities include:Provide support for tasks such as cooking, cleaning, laundry, budgeting, decision-making, etc.Skill acquisitionMedication administrationMedical appointmentsSupport with overall health and well-beingDaily documentation via web-based case management application (THERAP)Provide fun and leisure experiences to the individual by providing opportunities of community inclusion, integration and socializationCompliance with all state/agency policy and proceduresCommunicate effectively with team members as neededSupport physical needs of individual servedProvide transportationPossible responsibilities depending on your preference:Assistance with bathing, toileting, feeding, behavioral support, etc.Provide support for medical protocols, such as seizure, fall, feeding tube, etc.Care for someone with complex physical/medical needs (i.e., hearing impaired, vision impaired, non-ambulatory, etc.)Potential support of behavioral issues.#homehealth #RN #LPN #HomeAide #caregiver #fosterMust be a resident of the state in which you wish to provide contracted services inTransportation, valid driver's license, car insurance and current registrationActive home/renters insuranceOwn or rent your own home/apartment/condo/townhouseMust be at least 18 years of ageExperience preferred but not requiredReliable computer and internet accessComplete all state mandated trainingsEnvironmentally safe and clean residenceAbility to pass State/Federal and APS/CPS background check
Full Time
9/13/2024
Massena, IA 50853
(0.6 miles)
We are currently seeking home providers in: Lee County, IA Are you looking for a meaningful work opportunity in your home Become a Host Home / Shared Living provider with Mosaic at Home®! Average annual income of $80,000 (federally tax-free) plus room & board. You must reside in the state of Iowa (due to state funding) and own or rent your home. For nearly 40 years, Mosaic has provided improved quality of life, greater stability and increased community access for people with disabilities through our shared living service, which also offers a satisfying career option for home providers. As a home provider, you share your home with an individual with a disability. Your responsibility is to maintain a safe and healthy home environment for the individual and be a mentor while helping the person as needed with the tasks of daily living. In this role, you assist withcultivating life skills and fostering independence. We work to match interests and lifestyles between people. You will participate together in activities of daily living, both at home and in the community. Through the matching process, you are able to match with a person whose needs fit the support level you wish to offer. Duties vary for each individual from minimal support (i.e., budgeting, medication, transportation, activities of daily living) to full support (i.e., dressing, toileting, feeding, positive behavioral support, etc.), and the income is commensurate with the level of support provided. Responsibilities include:Provide support for tasks such as cooking, cleaning, laundry, budgeting, decision-making, etc.Skill acquisitionMedication administrationMedical appointmentsSupport with overall health and well-beingDaily documentation via web-based case management application (THERAP)Provide fun and leisure experiences to the individual by providing opportunities of community inclusion, integration and socializationCompliance with all state/agency policy and proceduresCommunicate effectively with team members as neededSupport physical needs of individual servedProvide transportationPossible responsibilities depending on your preference:Assistance with bathing, toileting, feeding, behavioral support, etc.Provide support for medical protocols, such as seizure, fall, feeding tube, etc.Care for someone with complex physical/medical needs (i.e., hearing impaired, vision impaired, non-ambulatory, etc.)Potential support of behavioral issues.#homehealth #RN #LPN #HomeAide #caregiver #fosterMust be a resident of the state in which you wish to provide contracted services inTransportation, valid driver's license, car insurance and current registrationActive home/renters insuranceOwn or rent your own home/apartment/condo/townhouseMust be at least 18 years of ageExperience preferred but not requiredReliable computer and internet accessComplete all state mandated trainingsEnvironmentally safe and clean residenceAbility to pass State/Federal and APS/CPS background check
Full Time
9/13/2024
Massena, IA 50853
(0.6 miles)
We are currently seeking home providers in: Cerro Gordo & Mitchell Counties, IA Are you looking for a meaningful work opportunity in your home Become a Host Home / Shared Living provider with Mosaic at Home®! Average annual income of $80,000 (federally tax-free) plus room & board. You must reside in the state of Iowa (due to state funding) and own or rent your home. For nearly 40 years, Mosaic has provided improved quality of life, greater stability and increased community access for people with disabilities through our shared living service, which also offers a satisfying career option for home providers. As a home provider, you share your home with an individual with a mental health diagnosis. Your responsibility is to maintain a safe and healthy home environment for the individual and be a mentor while helping the person as needed with the tasks of daily living. In this role, you assist withcultivating life skills and fostering independence. We work to match interests and lifestyles between people. You will participate together in activities of daily living, both at home and in the community. Through the matching process, you are able to match with a person whose needs fit the support level you wish to offer. Duties vary for each individual from minimal support (i.e., budgeting, medication, transportation, activities of daily living) to full support (i.e., dressing, toileting, feeding, positive behavioral support, etc.), and the income is commensurate with the level of support provided. Responsibilities include:Provide support for tasks such as cooking, cleaning, laundry, budgeting, decision-making, etc.Skill acquisitionMedication administrationMedical appointmentsSupport with overall health and well-beingDaily documentation via web-based case management application (THERAP)Provide fun and leisure experiences to the individual by providing opportunities of community inclusion, integration and socializationCompliance with all state/agency policy and proceduresCommunicate effectively with team members as neededSupport physical needs of individual servedProvide transportationPossible responsibilities depending on your preference:Assistance with bathing, toileting, feeding, behavioral support, etc.Provide support for medical protocols, such as seizure, fall, feeding tube, etc.Care for someone with complex physical/medical needs (i.e., hearing impaired, vision impaired, non-ambulatory, etc.)Potential support of behavioral issues.#homehealth #RN #LPN #HomeAide #caregiver #fosterMust be a resident of the state in which you wish to provide contracted services inTransportation, valid driver's license, car insurance and current registrationActive home/renters insuranceOwn or rent your own home/apartment/condo/townhouseMust be at least 18 years of ageExperience preferred but not requiredReliable computer and internet accessComplete all state mandated trainingsEnvironmentally safe and clean residenceAbility to pass State/Federal and APS/CPS background check
Full Time
9/13/2024
Massena, IA 50853
(0.6 miles)
We are currently seeking home providers in: Harrison County, IA Are you looking for a meaningful work opportunity in your home Become a Host Home / Shared Living provider with Mosaic at Home®! Average annual income of $80,000 (federally tax-free) plus room & board. You must reside in the state of Iowa (due to state funding) and own or rent your home. For nearly 40 years, Mosaic has provided improved quality of life, greater stability and increased community access for people with disabilities through our shared living service, which also offers a satisfying career option for home providers. As a home provider, you share your home with an individual with a disability. Your responsibility is to maintain a safe and healthy home environment for the individual and be a mentor while helping the person as needed with the tasks of daily living. In this role, you assist withcultivating life skills and fostering independence. We work to match interests and lifestyles between people. You will participate together in activities of daily living, both at home and in the community. Through the matching process, you are able to match with a person whose needs fit the support level you wish to offer. Duties vary for each individual from minimal support (i.e., budgeting, medication, transportation, activities of daily living) to full support (i.e., dressing, toileting, feeding, positive behavioral support, etc.), and the income is commensurate with the level of support provided. Responsibilities include:Provide support for tasks such as cooking, cleaning, laundry, budgeting, decision-making, etc.Skill acquisitionMedication administrationMedical appointmentsSupport with overall health and well-beingDaily documentation via web-based case management application (THERAP)Provide fun and leisure experiences to the individual by providing opportunities of community inclusion, integration and socializationCompliance with all state/agency policy and proceduresCommunicate effectively with team members as neededSupport physical needs of individual servedProvide transportationPossible responsibilities depending on your preference:Assistance with bathing, toileting, feeding, behavioral support, etc.Provide support for medical protocols, such as seizure, fall, feeding tube, etc.Care for someone with complex physical/medical needs (i.e., hearing impaired, vision impaired, non-ambulatory, etc.)Potential support of behavioral issues.#homehealth #RN #LPN #HomeAide #caregiver #fosterMust be a resident of the state in which you wish to provide contracted services inTransportation, valid driver's license, car insurance and current registrationActive home/renters insuranceOwn or rent your own home/apartment/condo/townhouseMust be at least 18 years of ageExperience preferred but not requiredReliable computer and internet accessComplete all state mandated trainingsEnvironmentally safe and clean residenceAbility to pass State/Federal and APS/CPS background check
Full Time
9/13/2024
Massena, IA 50853
(0.6 miles)
We are currently seeking home providers in: Chickasaw & Floyd Counties, IA Are you looking for a meaningful work opportunity in your home Become a Host Home / Shared Living provider with Mosaic at Home®! Average annual income of $80,000 (federally tax-free) plus room & board. You must reside in the state of Iowa (due to state funding) and own or rent your home. For nearly 40 years, Mosaic has provided improved quality of life, greater stability and increased community access for people with disabilities through our shared living service, which also offers a satisfying career option for home providers. As a home provider, you share your home with an individual with a disability. Your responsibility is to maintain a safe and healthy home environment for the individual and be a mentor while helping the person as needed with the tasks of daily living. In this role, you assist withcultivating life skills and fostering independence. We work to match interests and lifestyles between people. You will participate together in activities of daily living, both at home and in the community. Through the matching process, you are able to match with a person whose needs fit the support level you wish to offer. Duties vary for each individual from minimal support (i.e., budgeting, medication, transportation, activities of daily living) to full support (i.e., dressing, toileting, feeding, positive behavioral support, etc.), and the income is commensurate with the level of support provided. Responsibilities include:Provide support for tasks such as cooking, cleaning, laundry, budgeting, decision-making, etc.Skill acquisitionMedication administrationMedical appointmentsSupport with overall health and well-beingDaily documentation via web-based case management application (THERAP)Provide fun and leisure experiences to the individual by providing opportunities of community inclusion, integration and socializationCompliance with all state/agency policy and proceduresCommunicate effectively with team members as neededSupport physical needs of individual servedProvide transportationPossible responsibilities depending on your preference:Assistance with bathing, toileting, feeding, behavioral support, etc.Provide support for medical protocols, such as seizure, fall, feeding tube, etc.Care for someone with complex physical/medical needs (i.e., hearing impaired, vision impaired, non-ambulatory, etc.)Potential support of behavioral issues.#homehealth #RN #LPN #HomeAide #caregiver #fosterMust be a resident of the state in which you wish to provide contracted services inTransportation, valid driver's license, car insurance and current registrationActive home/renters insuranceOwn or rent your own home/apartment/condo/townhouseMust be at least 18 years of ageExperience preferred but not requiredReliable computer and internet accessComplete all state mandated trainingsEnvironmentally safe and clean residenceAbility to pass State/Federal and APS/CPS background check
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