Cedar Rapids, IA 52404 • (44.3 miles) • Full Time • $14.00 to $18.00 / hr • 10/23/2026

Collections Specialist This role involves contacting customers to collect outstanding debts, maintaining relationships, and ensuring timely payments. As a Collections Specialist you should have excellent communication and negotiation skills, a sense of urgency and the ability to work independently. You will also be required to institute legal action when payments are not made. Responsibilities Keep track of assigned accounts to identify outstanding debts Plan a course of action to recover outstanding payments Locate and contact customers to inquire of their payment status Update account status and database regularly Alert superiors of debtors unwilling or unable to pay when necessary Comply with requirements when legal action is unavoidable Negotiate suitable payment plans Handle questions

Moline, IL 61265 • (25.8 miles) • Full Time • $21.28 to $29.80 / hr • 10/12/2026

Description: Position Overview: The Collection Officer is responsible for recovering money owed to Vibrant for delinquent loan, visa, and deposit accounts tominimize financial losses caused by delinquent accounts. What You Will Do: Communicate with members to resolve delinquency on accounts via phone, email, or letter Conduct a professional but direct conversation with members that assists in resolving delinquency on accounts Perform successful account maintenance by gaining member contact, resolving delinquency, and restoring member account access Maintain availability for front-line questions while promptly addressing concerns and prioritizing tasks Leverage skip-tracing tools and techniques to locate and make contact with delinquent members Use collection software/system and accurately

Muscatine, IA 52761 • (21.8 miles) • Full Time • 10/5/2026

This position will mainly work from our office in Muscatine, IA, however, the Interview and training will take place at our office in Coralville, IA. Job Description Billing Representative Claims/Accounts Receivable department Position Summary: The Billing Representative is a cross-functional development role designed to build proficiency in both claims billing and accounts receivable. This position will complete structured training, support day-to-day work across both teams, and develop the knowledge and skills needed to transition into a full-time Claims Representative or Accounts Receivable Representative position as business needs and openings arise. General Job Duties: All employees are responsible for a basic knowledge of the employee handbook and must conduct themselves with behavio