SEARCH
GO
Management Jobs
Full Time
9/1/2024
Morris, IL 60450
(31.9 miles)
WHO WE AREAs the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.TOTAL REWARDSConstellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.Expected salary range of $144,900 to $161,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). PRIMARY PURPOSE OF POSITIONDirectly manages the Radiation Protection ALARA Analysts, Radiation Protection outage planner activities in their daily support of plant Operations and maintenance activities. Is responsible for assuring that the Radiation Protection Department maintains a strong ALARA program through proper monitoring, assessments, and evaluation of plant exposure data. Is responsible for the regulatory knowledge and training of the ALARA staff necessary to improve station and departmental performance. Ensure the Radiation Protection technical programs are in compliance with federal, state, and company regulations in the areas of monitoring personal internal and external radiation exposure, radioactive waste packaging and shipment, radioactive source control, respiratory protection and instrumentation. Is the site expert with regards to Health Physics technical evaluations and regulatory issues.PRIMARY DUTIES AND ACCOUNTABILITIESOwner of the Site's ALARA program. Ensure that the ALARA program meets the standards set forth in the guidance documents and maintains site exposure as low as achievable.Responsible for the maintenance and coordination of the Radiation Protection programs including: Unconditional Release, Radioactive Source Control, RP Instrumentation, Internal and External Dosimetry Program and records and Radioactive Material Controls.Participate in Business Planning, Budget and Business Performance review regarding RP and the site. Fulfill managerial responsibilities regarding assigned staff (e.g. Employment, Development, Compensation, Performance Evaluation, etc.). Ensure consistent and effective work force practices through assigned supervisors/functions.Assist the Radiation Protection Operations Manager in developing, reviewing and implementing department procedures and policies, and assuring that these documents meet all federal and company regulations.Attend Peer meetings to assure that industry best practices and standards are being implemented effectively and uniformly across all sites.Accountable for ensuring that department activities, priorities and resources are being managed effectively.Providing Critical observations and feedback to site and departmental staffing to foster continuous improvement.Responsible for the management of the Radioactive Waste Shipping Program, including DAW control and storage of radwaste.MINIMUM QUALIFICATIONSMust have Bachelor's degree in Health Physics or equivalent and a minimum of 5 years professional level experience at a nuclear reactor facility OR Associate degree in Health Physics (or related science) with 7 years of professional experience at a nuclear reactor facility OR Minimum of 9 years professional experience in radiation protection at a nuclear reactor facility Successful completion of core supervisory/management training and development programsMust be technically knowledgeable of regulatory and industry standards for highly effective ALARA programANSI Quals:3 years related experience, which shall include 2 years nuclear power plant experience and 0.25 years on-site experienceRadiation Protection (4.4.6) PREFERRED QUALIFICATIONSSuccessful completion of NRRPT (National Registration of Rad Protection Technicians) or CHP (Certified Health Physicist) CertificationStrong knowledge of Code of Federal Regulations, Station Technical Specifications, and Final Safety Analysis Report documents
Full Time
8/25/2024
Dwight, IL 60420
(27.2 miles)
Our warehouse operations make sure that products are properly received, selected and delivered to our stores for our ever-growing number of customers to enjoy. On average, our Warehouse Operations Supervisors work 45 hours per week. Our teams are comprised of hardworking, dedicated individuals who work in both ambient and temperature-controlled areas. A thorough and comprehensive training and safety program provide the skills our associates need to be successful. Position Type: Full-TimeAverage Hours: 45 hours per weekStarting Salary: $80,000 per yearSalary Increases: Year 2 $85,000 | Year 3 - $90,000 | Year 4 - $90,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. • Assesses, establishes and ensures appropriate warehouse staffing levels.• Recruits, selects, promotes, manages, develops and terminates associates and Operations supervisors to retain a motivated and professional workforce.• Manages the relationships with on-site partner companies, analyzes and communicates operational change concerns to ensure acceptable standards.• Works with direct reports to develop and implement action plans that will improve operating results.• Communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results. • Models the company strategy as well as communicates the core values of the organization to create a sense of teamwork and membership among employees.• Ensures the service provided by 3rd party partner companies and vendors meets acceptable standards and a desirable working environment.• Provides feedback and resolves issues with the management of 3rd party partner companies and vendors to ensure desired service expectations are achieved.• Works cooperatively with peers and divisional departments to communicate relevant information in a timely and effective manner.• Reviews and analyzes the competitive landscape within the community and keeps leadership informed of ALDI’s competitive position. • Coordinates with direct reports in the recruitment and interviewing of applicants; confers with direct reports regarding advancement, discipline or discharge of personnel. • Develops and recommends changes to improve policies and procedures. • Supervises the activities of warehouse personnel, ensuring effectiveness and efficiency of day-to-day operations. • Monitors the inspections of inbound and outbound deliveries, verifying proper receipt of product, ensuring compliance with company guidelines. • Oversees and manages the performance of direct reports relating to training, development, motivation, retention and discipline. • Manages supervisors to influence operating results, such as promoting a safe work environment, minimizing turnover, increasing efficiency and maximizing inventory goals.• Ensures equitable treatment of warehouse personnel. • Addresses complains promptly and appropriately across all warehouse departments and shifts.• Supervises effective use of warehouse facility to ensure maximum utilization of space and equipment.• Oversees the achievement of warehouse controllable expenses; ensures results are within expectation.• Oversees shipping plan as established by transportation management and facilitates order changes as needed for requested product, equipment and supplies.• Ensures that direct reports monitor conditions, equipment and employee performance to maintain a safe environment for employees, customers and vendors. • Reviews and analyzes personnel’s adherence to inventory procedures, product handling guidelines and other policies and procedures to minimize losses. • Oversees and manages compliance with established policies and procedures and with federal, state, and local regulations.• Other duties as assigned. Job-specific Competencies: Knowledge/Skills/Abilities • Consistently demonstrates the ALDI Acts Competencies as outlined for the role.• Proficient in Microsoft Office Suite.• Ability to recommend, interpret, and apply ALDI operating policies and procedures.• Knowledge of products and services of the company.• Knowledge of and ability to utilize office computers and related software for operational needs. • Excellent verbal and written communication skills.• Prepares written materials to meet purpose and audience.• Ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports. • Works cooperatively and collaboratively within a group. • Ability to evaluate work performance and motivate behavior change among direct reports when necessary.• Ability to facilitate group involvement when conducting meetings.• Develops and maintains positive relationships with internal and external parties.• Negotiation skills. • Conflict management skills.• Problem-solving skills. • Establishes goals and works toward achievement.• Ability to stay organized and multi-task in a professional and efficient manner.• Gives attention to detail and follows instructions. Education and Experience: • High School Diploma or equivalent required.• Bachelor’s Degree preferred.• At least 1 year experience in an ALDI management role required for internal candidates. • Or, a combination of education and experience providing equivalent knowledge. Physical Requirements: • Occasionally work in varying temperatures, hot and cold (including outdoor temperatures and refrigerator/freezer environments).• Occasionally required to sit, stand, bend, reach, grip, push, pull, lift, carry and walk throughout the warehouse. • Occasionally required to lift and place product weighing up to 45 pounds on pallets at various heights.ALDI offers competitive wages and benefits, including:401(k) PlanCompany 401(k) Matching ContributionsEmployee Assistance Program (EAP)PerkSpot National Discount Program In addition, eligible employees are offered:Medical, Prescription, Dental & Vision InsuranceGenerous Vacation Time & 7 Paid HolidaysUp to 6 Weeks Paid Parental Leave at 100% of payUp to 2 Weeks Paid Caregiver Leave at 100% of payShort and Long-Term Disability InsuranceLife, Dependent Life and AD&D InsuranceVoluntary Term Life InsuranceALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Full Time
8/21/2024
Shorewood, IL 60404
(32.2 miles)
The pay range per hour is $23.75 - $40.40Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT GENERAL MERCHANDISEExperts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with the skills and experience of: Guest service fundamentals and experience building a guest first culture on your teamRetail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesPlanning department(s) daily/weekly workload to support business priorities and deliver sales goalsProcess improvements and workload efficiencyHelping build a team of hourly team membersAs a General Merchandise Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience. At the direction of the ETL, model, train and coach expectations to deliver the service standardExecute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, transitions, revisions, sales plans, sampling, promotions and price changeWith the guidance from the Executive Team Leader, help lead the understanding of how operational procedures, like planogram (POG) ties, product capacities and salesfloor quantities impact shortage, profitability, in store replenishment and inventory accuracyHelp empower the team to create a consistent experience for our guests. Help assess reporting to identify gaps in GM and Fulfillment processes and assist to develop a plan to resolve for the ETL to review and approve. Be an expert of operations, accuracy, process and efficiencyWith ETL guidance, help with execution of processes in inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for select GM areas of the storeWith ETL guidance, help with efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable)Responsible for working with Closing teams to identify key priorities and ensure the store is guest ready per the ETL’s direction.Help create a scheduling plan approved by your ETL based off of monthly and weekly business workload and guest trafficEnable team members to stay up-to-date on relevant trends and productsEvaluate candidates for open positions and develop a guest-centric team Lead team onboarding and learning and close knowledge gaps through training and experiencesWith ETL guidance, help establish clear goals and expectations and hold team members accountable to expectationsPer the direction of your ETL, help lead and coach the team to ensure accuracy and efficiency in all GM processesWork a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)Assess Fulfillment business and make decisions consistent with your ETL’s direction to help teams fulfill all guest orders accurately and efficientlyDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasDemonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same wayPer the direction of your ETL, help create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and othersIf applicable, as a key carrier, follow all safe and secure training and processesLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsAddress store needs (emergency, regulatory visits, etc.)Support guest services such as back-up cashier, digital fulfillment processes while maintaining a compliance culture, including compliance with federal, state, and local adult beverage lawsAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited, we work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you, that’s why we love working at TargetLeading teams who are stocking, setting and selling Target products sounds like your thing, that’s the core of what we doYou aren’t looking for a Monday - Friday job where you are at a computer all day, we are busy all day (yes, even on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Team Leader. But, there are a few things you need from the get-go: High school diploma or equivalentAge18 or olderPrevious retail experience preferred, but not requiredAbility to:Lead and hold others accountableCommunicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directedWork independently and as part of a teamManage workload and prioritize tasks independentlyCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWelcoming and helpful attitudeEffective communication skillsWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operations as neededClimb up and down ladders as neededScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessaryCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.Ability to remain mobile for the duration of a scheduled shift (shift length may vary).Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
8/21/2024
Joliet, IL 60435
(32.3 miles)
When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-TimeAverage Hours: 38 hours per weekStarting Wage: $25.00 per hourWage Increase: Year 2 - $26.00 per hour Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation • Assists the direct leader with developing and implementing action plans to improve operating results• Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance• Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees• Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position• Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued• Participates in the interviewing process for store personnel • Communicates information including weekly information, major team milestones, developments, and concerns• Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses• Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence• Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order• Maintains store cleanliness standards and proper store signage at all times• Assists the direct leader with maintaining proper stock levels through appropriate product ordering• Merchandises product neatly to maximize sales• Ensures the quality and freshness of products for sale and accuracy of product signage• Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees• Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary• Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data• Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights• Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store• Must be able to perform duties with or without reasonable accommodations Job Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI• Ability to work both independently and within a team environment• Ability to provide and lead others to provide prompt and courteous customer service• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports • Ability to interpret and apply company policies and procedures• Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments • Ability to evaluate and drive performance of self and others • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses• Ability to operate a cash register efficiently and accurately• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards• Excellent verbal and written communication skills• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail• Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred• A minimum of 3 years of progressive experience in a retail environment• A combination of education and experience providing equivalent knowledge • Prior management experience preferredALDI offers competitive wages and benefits, including:401(k) PlanCompany 401(k) Matching ContributionsEmployee Assistance Program (EAP)PerkSpot National Discount Program In addition, eligible employees are offered:Medical, Prescription, Dental & Vision InsuranceGenerous Vacation Time & 7 Paid HolidaysUp to 6 Weeks Paid Parental Leave at 100% of payUp to 2 Weeks Paid Caregiver Leave at 100% of payShort and Long-Term Disability InsuranceLife, Dependent Life and AD&D InsuranceVoluntary Term Life InsuranceALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Full Time
8/21/2024
Shorewood, IL 60404
(32.2 miles)
Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hourALL ABOUT HUMAN RESOURCESYou are a team that champions change, proactively removes roadblocks and builds diverse and inclusive talent strategies to deliver on our guest centric mission. You are part of an HR team who are committed to supporting teams and leaders to build a sales force that is passionate about exceeding guests’ expectations and a place where teams love to work.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Human Resources Expert can provide you with the: Knowledge of federal, state and local employment lawExperience using basic Office Suite computer and workforce management programsKnowledge of industry leading people and scheduling software As a Human Resources Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guestsObserve to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approachEngage with guests in a genuine way, which includes asking questions to better understand their specific needsBe knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experienceThank the guest in a genuine way and let them know we’re happy they chose to shop at TargetKnow the store sales goals and trends with the guest and team that are impacting and driving business resultsWork with your HR leader to anticipate and address specific talent and staffing needs for each area of the business; this includes understanding guests’ needs and ensuring the right mix of experience, selling capabilities and product enthusiasm to deliver the right experienceExecute intentional recruiting efforts to help store leaders find and hire talent with the right skills and experiences to best serve their guestSupport the training needs of your store's sales force and be an advocate for continuous learningBe an expert resource for scheduling systems and pay practicesAct as an open door by listening to team members and collaborating with appropriate leaders to take action as neededDeliver on all Human Resources operational and cyclical programsDemonstrate a culture of ethical conduct, safety and complianceWork in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.All other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetStocking, Setting and Selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (yes, even on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Human Resources Expert. But there are a few skills you should have from the get-go:Welcoming and helpful attitude toward guests and other team membersAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.Effective communication skillsWork both independently and with a teamResolve guest questions quickly on the spotAttention to detail and follow a multi-step processesCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Accurately handle cash register operations as needed.Lifts product up to 10 pounds regularly without additional assistance from others.Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.Ability to remain mobile for the duration of a scheduled shift (shift length may vary).Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessaryFind competitive benefits from financial and education to well-being and beyond at .Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
9/19/2024
Crestwood, IL 60418
(37.9 miles)
The pay range per hour is $23.75 - $40.40Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT SERVICE & ENGAGEMENTAdvocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of: Guest service fundamentals and experience building a guest first team cultureGuest engagement; problem solving and resolutionRetail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesPlanning department(s) daily/weekly workload to support business priorities and deliver service and sales goalsLeading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talentAs a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team members on expectations to deliver the service standard.Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasLead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service and product and service recoveryLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsUnderstand sales goals, plan and execute daily/weekly workload to deliver on store sales goals and guest engagementSupport leading physical and digital offerings and Target Loyalty Programs to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experienceSupport your ETL by following-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiencesEngage in consistent, meaningful development conversations throughout the critical touch points within the Guest Advocate and Front of Store Attendant career pathPersonalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric cultureWith ETL guidance, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviorsUnderstand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areasQuickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issuesCreate intra-day workload optimization plans for your teamAssess the front of store experience and anticipate and/or react with urgency to any scheduling needs based on fluctuations in guest traffic and salesEnable your team members to stay up-to-date on upcoming major promotions, brand launches and eventsEvaluate candidates for open positions and develop a guest-centric teamAssist in closing knowledge and skill gaps for team members through training and experiencesWork a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teamsExpect and enable team members to deliver pick up and drive up orders (including drive up Returns and Starbucks) efficiently and accurately to digital guestsDemonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitmentSupport and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and othersLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsIf applicable, as a key carrier, follow all safe and secure training and processesAddress store needs (emergency, regulatory visits, etc.)Support guest services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.All other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetYou enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go:High school diploma or equivalentMust be at least 18 years of age or olderPrevious retail experience preferred, but not requiredLead and hold others accountableAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a teamManage workload and prioritize tasks independently and with a teamWelcoming and helpful attitudeEffective communication skillsCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operations, cash transactions, and oversee cash office processes as neededScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from othersClimb up and down ladders as needed Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessaryCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as neededAbility to remain mobile for the duration of a scheduled shift (shift length may vary).Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
◁   Previous
This website uses cookies for analytics and to function properly. By using our site, you agree to these terms.