Job Summary:The BPO Strategy and Operations Lead is responsible for developing and implementing initiatives that enhance the efficiency, effectiveness, and profitability of the Business Process Outsourcing (BPO) operations. This role involves analyzing current processes, identifying opportunities for improvement, and leading strategic projects to optimize service delivery and guest satisfaction. The BPO Strategy Lead will collaborate with various departments to ensure alignment with overall business goals.Responsibilities:Strategic Planning:Develop and execute long-term strategies for BPO operations to achieve business goals.Align BPO Operations with Revenue Management to achieve annual revenue goals.Conduct market analysis and competitive benchmarking to identify trends and opportunities.Team Management:Lead a BPO team including hiring, training, and performance evaluations.Foster a positive work environment and promote teamwork and collaborationProcess Improvement:Analyze existing processes to identify inefficiencies and areas for improvement.Lead initiatives to streamline workflows, increase revenue, reduce costs, and enhance service quality.Project Management:Manage strategic projects from inception to completion, ensuring timely and successful delivery.Coordinate cross-functional teams and resources to achieve project objectives.Performance Metrics:Review and validate all vendor invoicing including projecting future spendEstablish and monitor key performance indicators (KPIs) to track the success of strategic initiatives.Provide regular reports and insights to senior management.Promote a culture of innovation within the BPO team.Leadership and Collaboration:Lead and mentor a team of strategic analysts Collaborate with other departments to ensure alignment and support for strategic initiatives.Required Qualifications:Bachelor’s degree in Business Administration, Management, or a related field.5+ years of experience in BPO operations and/or strategy development.Proven track record of leading successful initiatives and projects.Strong Workforce Management experience.Strong analytical and problem-solving skills.Excellent leadership, communication, and interpersonal skills.Ability to think strategically and make data-driven decisions.Proficiency in project management tools and methodologies.Proficiency with call center technologies that support inbound, chat and social.Ability to be based out of our Chicago Corporate Office, located in River North, Chicago. The office is currently on a hybrid schedule (M/F optional work remotely, T/W/TH in-office)Preferred Qualifications:Experience in a global BPO environment.Certification in project management (e.g., PMP, Six Sigma Black Belt).

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Physical Therapist Key information: Title: Physical TherapistLocation/work environment: In facilityReporting structure: Reporting to Director of Rehab Powerback is proud to offer a comprehensive and unique benefits package for those candidates that are qualified, including health insurance benefits, 401k, paid time off, clinical support network, online CEUs, on-demand pay, Visa or Green Card sponsorship, and more! Select benefits are available to part time and PRN employees as well! About the job As a Physical Therapist, you help patients get well. You are the person who can bring their power back. In doing this, you will assess patient needs, develop their recovery plans, and deliver physical therapy. You're a healer and a helper, which is why you got into this line of work. You're equally adept at addressing the whole patient and seeing them as an individual. You know your goal is the design of a program that will restore, reinforce, and enhance their physical abilities. You're adaptable to the needs of the patient and can find joy in the variety of the work and the settings. You're a teammate and are looking for collaboration with your peers, but you're also happy to make referrals to help your patient get the care they need to thrive. You know that being a Physical Therapist means you're a teacher who can train patients and caregivers on the skills they need to promote independence and productivity. If this sounds like you, we'd love to meet you! Who is Powerback Powerback Rehabilitation (Powerback) is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. We deliver an empowered approach to achieving your full potential by providing integrated and individualized solutions. Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on transforming the road to recovery for everyone and helping patients get their power back. It's patient-centered care that provides a sustainable way of feeling better, moving better, breathing better, and living better. Why Now Working in a company that values growth and understands what it means to be a caregiver is refreshing. Our CEO is a former staff therapist. We offer growth, paths forward, and we are committed to patient-centered care. We are growing, stable, and need people like you, who have a calling to help people thrive. Isn't it time for you to work with a team where 86% of them know and feel their work makes a difference So much so, we're certified as a 2023 Great Place to Work. Now is the time for you to join Powerback. What's next Powerback has streamlined our hiring process: Applying takes 3 minutes, give or take.You'll hear back from us within 1 business day.If you meet the qualifications, a recruiter will call you for a 10-minute conversation within 2-3 business days, depending on your availability.You will then be presented to the hiring managerThe hiring manager will reach out within a business day to schedule the interview. ^^ This all happens within 1-5 business days from the phone screen. ^^ After your interview, the hiring manager makes a quick decision. We aim to accomplish this within the week.If the hiring manager wants to move forward, you will hear from us within a business day, because we are excited to get you started! PTH1SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:1. They must have a valid Physical Therapy license in the state(s) of practice, or proof of license and eligibility. 2. They must have a Master's degree in Physical Therapy; or 3. They must have a Master's degree in a Physical Therapy related field in addition to a Bachelor's degree in Physical Therapy; or 4. They must have a Bachelor's degree in Physical Therapy plus 5 years of progressively responsible PT experience. The qualifying Physical Therapy degree earned outside of the U.S. must be evaluated to be the U.S. equivalent to a degree in Physical Therapy.

Position Overview: This position may be eligible for a $5,000 Sign on Bonus!Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective care that emphasizes education and prevention of future injury. We continuously INVEST IN OUR CLINICIANS and demonstrate our Core Values of one team, understanding our business, recognition, being people-focused, accountability, continuous innovation and trust and integrity – all which are the foundation for our awesome culture. Athletico clinicians are involved members of the communities we serve.With competitive salaries, incentive programs, and robust continuing education benefits, Athletico is the place for you.Join us for a conversation to be a part of this awesome team!Position Summary: Our Physical Therapist’s role is to enhance your patient’s health and quality of life. You will be exposed to a culture of teamwork, continuous learning, and growth. Work with a variety of specialties while you grow your skills and your future as a physical therapist! Growth and Learning Benefits offered with this full-time position:Yearly Continuing Education Allowance, access to MedBridge and Athletico University, and an additional 5 days of PTO dedicated towards your Continuing EducationStrategic Mentorship programsLeadership programsGoal of 55 patients per week as an experienced PT and a gradual step- up model for New GradsQuarterly incentives 900 plus locations in 25 states (top notch care since 1991!)Residency Programs and more (Athletico will reimburse 100% of the curriculum costs!)Additional Benefits offered with this full-time position:New for 2024!!!! – Student Loan Repayment Program (30+ hours)Medical, dental and vision (eligibility begins Day One of employment)17 days PTO (accrual starts immediately upon hire)5 CEU PTO Days6 Major Holidays, plus 2 floating holidays yearlyPhysical Therapy/Occupational Therapy benefits as an employeeParental leave and Fertility benefitsPre-Tax & Roth 401k (for 21+) with quarterly company matchPet insuranceWell-being and mental health programs Plus much more!Qualifications:Degree from an accredited Physical Therapy ProgramCurrent professional licensure as a Physical Therapist or license eligible based on the rules and regulations of the state in which you are applying for roleCurrent CPR CertificationAthletico clinicians are energetic and service-minded team players who provide exceptional patient care and service. State licenses must be maintained. All compliance standards must be completed as requested.Click hereto read the full job description.Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Position Overview: This position may be eligible for a Sign on Bonus!Student Loan Repayment Available!Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective care that emphasizes education and prevention of future injury. We continuously INVEST IN OUR CLINICIANS and demonstrate our Core Values of one team, understanding our business, recognition, being people-focused, accountability, continuous innovation and trust and integrity – all which are the foundation for our awesome culture. Athletico clinicians are involved members of the communities we serve.With competitive salaries, incentive programs, and robust continuing education benefits, Athletico is the place for you.Join us for a conversation to be a part of this awesome team!Position Summary: Our Physical Therapist’s role is to enhance your patient’s health and quality of life. You will be exposed to a culture of teamwork, continuous learning, and growth. Work with a variety of specialties while you grow your skills and your future as a physical therapist! Growth and Learning Benefits offered with this full-time position:Yearly Continuing Education Allowance, access to MedBridge and Athletico University, and an additional 5 days of PTO dedicated towards your Continuing EducationStrategic Mentorship programsLeadership programsGoal of 55 patients per week as an experienced PT and a gradual step- up model for New GradsQuarterly incentives 900 plus locations in 25 states (top notch care since 1991!)Residency Programs and more (Athletico will reimburse 100% of the curriculum costs!)Additional Benefits offered with this full-time position:New for 2024!!!! – Student Loan Repayment Program (30+ hours)Medical, dental and vision (eligibility begins Day One of employment)17 days PTO (accrual starts immediately upon hire)5 CEU PTO Days6 Major Holidays, plus 2 floating holidays yearlyPhysical Therapy/Occupational Therapy benefits as an employeeParental leave and Fertility benefitsPre-Tax & Roth 401k (for 21+) with quarterly company matchPet insuranceWell-being and mental health programs Plus much more!Qualifications:Degree from an accredited Physical Therapy ProgramCurrent professional licensure as a Physical Therapist or license eligible based on the rules and regulations of the state in which you are applying for roleCurrent CPR CertificationAthletico clinicians are energetic and service-minded team players who provide exceptional patient care and service. State licenses must be maintained. All compliance standards must be completed as requested.Click hereto read the full job description.Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Position Overview: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through INVESTING IN OUR CLINICIANS and demonstrating our Core Values of one team, understanding our business, recognition, being people-focused, accountability, continuous innovation and trust and integrity – all which are the foundation for our unique culture. Athletico clinicians are involved members of the communities we serve.With competitive salaries, several incentive options focused on growth (not only productivity), and robust continuing education benefits, Athletico is the place for you.Join us for a conversation to be a part of this awesome team!Position Summary: Reporting to the Regional Director, the Clinic Manager’s role is to lead the day-to-day operations of the clinic, including the treatment of patients. This may include onboarding new employees, training current employees, reviewing treatment plans and being an important part of the community you serve – ultimately enhancing our patient’s health and quality of life. Athletico Physical Therapy provide our clinicians with a culture of teamwork, continuous learning, and growth. Growth and Learning Benefits offered with this full-time position:Yearly Continuing Education Allowance, access to MedBridge and Athletico University, and an additional 5 days of PTO dedicated towards your Continuing EducationLeadership programsGoal of 55 patients per week as an experienced PT Short term and Long term Clinic Manager incentive programs 900 plus locations in 25 states (top notch care since 1991!)Residency Programs and more (Athletico will reimburse 100% of curriculum costs!)Additional Benefits offered with this full-time position:New for 2024!!!! – Student Loan Repatment Program (30+ hours)Medical, dental and vision (eligibility begins day one of employment)22 days PTO (accruing starts immediately upon hire)5 CEU PTO days6 Major Holidays off plus 2 floating holidays yearlyPhysical Therapy/Occupational Therapy benefits for employeesPaid parental leavePre-Tax & Roth 401k (for 21+) with quarterly company matchPet insuranceWell-being and mental health programs Plus more!Qualifications:Degree from an accredited Physical Therapy Program, Physical Therapy Assistant Program, or Occupational Therapy ProgramCurrent Professional licensure as a Physical Therapist, Physical Therapist Assistant or Occupational TherapistCurrent CPR CertificationAthletico clinicians are energetic and service minded team players that provide exceptional patient care and service. State licenses must be maintained. All compliance standards must be completed as requested.Click hereto see the full job description.Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.