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Customer Service Jobs
Full Time
9/6/2024
North Aurora, IL 60542
(36.9 miles)
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hourALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. .ALL ABOUT FOOD & BEVERAGE The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts of operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food and Beverage areas of the store.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Starbucks Barista can provide you with the:Knowledge of guest service fundamentals and experience building a guest first culture in StarbucksAbility to provide a consistent Starbucks experience for guests by curating handcrafted Starbucks’ productsExperience with food quality and freshness managementKnowledge of state and federal food safety and OSHA guidelinesAs a Starbucks Barista, no two days are ever the same, but a typical day will most likely include the following responsibilities:Deliver an exceptional guest experience, connecting with guests to deliver quality handcrafted beverages and food during all hours of operations, prioritizing the guest’s needs over taskUphold and maintain the execution of the Food and Beverage Standards, all Starbucks’ brand standards and food safety standardsExecute food and beverage processes, including food deliveries, replenishment, pulls, stocking, zoning, instocks routines, data accuracy, culling, rotation, cleaning, defect, signing and backstockMaintain an on-going awareness of all promotional activities within StarbucksFollow all Target and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safetyMaintain an inviting dining area for guests all day, every dayEngage with guests to meet and exceed their expectations based on Starbucks standardsProduce items to specifications on production cards and follow specific department routinesMonitor and record temperature-sensitive food items as outlined in best practicesComplete and record all cleaning tasks in the Starbucks space as outlined in best practicesFollow proper packaging and labeling guidelines for food productsFollow all food safety requirements as outlined through best practiceLocate and identify damaged, recalled or expired items and process according to best practiceEnsure accurate in-stocks by placing store-initiated orders according to best practicesFollow proper perishable inventory procedures to ensure an accurate recording of inventoryExecute sampling best practicesCreate a welcoming experience by authentically greeting all guestsObserve to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approachEngage with guests in a genuine way, which includes asking questions to better understand their specific needsBe knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experienceThank the guest in a genuine way and let them know we’re happy they chose to shop at TargetComplete all required Starbucks trainingsDemonstrate a culture of ethical conduct, safety and complianceWork in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practicesSupport guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage lawsAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetStocking, Setting and Selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Starbucks Barista. But, there are a few skills you should have from the get-go:Previous Starbucks/food service experience preferred, but not requiredWelcoming and helpful attitude toward guests and other team membersLearn and adapt to current technology needsWork both independently and with a teamResolve guest questions quickly on the spotAttention to detail and follow a multi-step processesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operationsClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 poundsFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryHandle and move merchandise in coolers and freezers up to 40 poundsAbility to work in spaces where common allergens may be handled or present Find competitive benefits from financial and education to well-being and beyond at .Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Full Time
9/8/2024
Romeoville, IL 60446
(36.8 miles)
About the RoleAs Store Support Lead you will efficiently and effectively support the store leadership team and associates in the administrative and operational functions of the store. You will use technology to support store functions and ensure day to day communication to support excellent customer service and operational efficiency.What You’ll DoSupport and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership teamEffectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routinesRefresh and maintain associate common areas and office areas to support a safe and engaging work environmentAssist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practicesAssist in monitoring shortage impacting best practices by completing the Spotlight Audit and sharing the results with store leadersMonitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are metMaintain in-store technology devices including, but not limited to, handheld scanners and two-way radiosCommunicate and guide store technology issues through resolution All Lead roles at Kohl’s are responsible for:Acting with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededDemonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issuesLeading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signingAccomplishing multiple tasks within established timeframesTraining, monitoring and reinforcing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customers Other responsibilities as assignedWhat Skills You HaveRequiredMust be 18 years of age or olderLimited travel to support new store openingsStrong verbal/written communication and interpersonal skillsFlexible availability, including days, nights, weekends, and holidaysPreferredExperience decision-making and problem-solving in a fast paced environmentRetail or service industry experiencePay Starts At: $15.55
Full Time
9/1/2024
Dekalb, IL 60115
(38.9 miles)
Starting Hourly Rate / Salario por Hora Inicial: $15.25 USD per hourALL ABOUT SEASONAL JOBSSeasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.Seasonal Service & Engagement: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery.Seasonal General Merchandise & Food Sales: Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor.At Target we believe our team members have meaningful experiences that help them build and develop skills for a career. These roles can provide you with the:Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvementExperience executing daily/weekly workload to support business priorities and deliver on sales goalsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetStocking, Setting and Selling Target products sounds like your thing… That’s the core of what we do.You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know. But there are a few skills you should have from the get-go:Welcoming and helpful attitude toward guests and other team membersLearn and adapt to current technology needsWork both independently and with a teamResolve guest questions quickly on the spotAttention to detail and follow multi-step processesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Accurately handle cash register operationsClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 poundsFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryRoles Include: Seasonal Guest AdvocateSeasonal General Merchandise ExpertSeasonal Fulfillment ExpertSeasonal Style ConsultantSeasonal Inbound ExpertSeasonal Food & Beverage ExpertFind competitive benefits from financial and education to well-being and beyond at .Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.Application deadline is : 09/24/2024
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