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Full Time
10/27/2024
Fairview Heights, IL 62208
(28.3 miles)
General Description This is a behind the chair salon manager role in Saint Clair Square. At JCPenney Salon, our leaders are dedicated to guiding their teams to success by developing their stylists and delivering an exceptional client experience every day. As a behind the chair salon manager, you may work up to 8 - 16 hours per week behind the chair (depending on salon volume) with your own clientele, alongside your team. Additionally, leaders coach and motivate your team to becoming the top salon professionals in America; while supporting the business to drive retail and service results through creative marketing, networking, and promoting client loyalty. Our salon business is a key driver of traffic and revenue for the JCPenney company. As a leader you will represent the company values we uphold every day to make it count for our customers. Come see what it means to work with a family at the JCPenney Salon! Primary Responsibilities:Client ExperienceLeads by example in all interactions with clients, and supports stylists to ensure they can provide an exceptional client experienceCreates an environment that inspires associates to build client loyalty by providing coaching and feedback to ensure consistent execution of theMotivates and engages the team to provide exceptional service through consistent communication, coaching and recognitionProvides services including but not limited to cut/style, chemical services for all hair types, and performs other hair styling services as required to meet or exceed the client's expectations in a positive, professional manner Team DevelopmentProactively recruits qualified stylists to join team through the use of Social Media, targeted Recruiting Websites, Referrals and engaging Stylists at local Salons and Cosmetology SchoolsProvides coaching and feedback that is frequent, balanced, meaningful and improves effectivenessCreates opportunities for learning that drive associate success throughout their careerEnsures stylists complete available training by scheduling Associates for Core and Artistic Education as courses are offered internallyInspires loyalty, passion, and growth in the salon by creating an environment that is inclusive, respectful, professional and funBusiness PerformanceReviews reports to quickly identify and prioritize areas of opportunity in the salon, determines root cause of the opportunity, and sets direction to achieve productivity - referral - rebooking - return rate and client acquisition standardsDelivers Salary Cost objectives to achieve profit planMerchandisingReviews SET guidance and makes appropriate adjustments based on salon layout while maintaining core standards in SalonActively walks the salon and backbar to identify opportunities related to merchandising, replenishment, and recoveryHandles or directs salon team to address product related issues that have biggest impact to the clientManages backbar expenses to planPerformance Standards / ProgramsConsistently meets established performance standards for the role, including (but not limited to) product and service sales, client experience, productivity, and attendanceReviews and follows all company programs (including but not limited to) hiring practices and state safety regulations, and accurately advises salon associates on how to address any related issuesCosmetology LicenseA current cosmetology license is required in the state you are applying. Core Competencies:Prioritizes customers Focuses team efforts on superior customer service and a quality salon client experience, with the goal of rebooking. Make the client feel at home by providing a thorough consultation, prioritizing their time and services, and recommending appropriate retail. Also, meeting the needs of salon associates by valuing the need for work like balance and prioritizing important experiences in and out of the workplace. Takes accountability Holds the team accountable for performance and empowers individuals to do the same for themselves. Actively manage and understand what is happening in your salon and lead by example. Equip your team with the tools and skills they need to be successful on the job; and then celebrate your associate wins and encourage them to have pride in their work accomplishments.Produces results Establish goals and explain how success will be measured for each area of responsibility. Prioritize work and remain adaptable to change as new challenges arise. Motivate the team to stay focused on driving team and company results to reach quarterly and annual goals. What you get:In addition to a competitive wage, this position offers 50% commission on service sales behind the chair and 10% commission on retail sold with a service. Eligible for bonus under the Management Incentive Plan.If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com About JCPenney:JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.#storeswrap
Part Time
10/19/2024
Fairview Heights, IL 62208
(28.3 miles)
About the RoleAs Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards according to Sephora at Kohl’s standards.What You’ll DoBuild strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell productsDemonstrate credibility to the client through knowledge of products and beauty trendsInspire clients through demonstrating products and application of products to drive salesActively engage and complete all required training to expand knowledgeExecute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standardsSupport omni-processing within the departmentSupport inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changesSupport visual elements of the department and communicate missed or damaged product/fixtures to the supervisorAll associates are responsible for:Acting with integrity and honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededSupporting and executing safety and shortage reduction programs following company guidelinesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from leaders and other company personnelOther responsibilities as assignedWhat Skills You HaveRequired Authentic passion for beauty Client-facing retail or service industry experienceExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerFlexible availability to work days, nights, weekends and holidaysPay Starts At: $15.55
Part Time
11/15/2024
Fairview Heights, IL 62208
(28.3 miles)
About the RoleAs Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards according to Sephora at Kohl’s standards.What You’ll DoBuild strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell productsDemonstrate credibility to the client through knowledge of products and beauty trendsInspire clients through demonstrating products and application of products to drive salesActively engage and complete all required training to expand knowledgeExecute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standardsSupport omni-processing within the departmentSupport inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changesSupport visual elements of the department and communicate missed or damaged product/fixtures to the supervisorAll associates are responsible for:Acting with integrity and honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededSupporting and executing safety and shortage reduction programs following company guidelinesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from leaders and other company personnelOther responsibilities as assignedWhat Skills You HaveRequired Authentic passion for beauty Client-facing retail or service industry experienceExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerFlexible availability to work days, nights, weekends and holidaysPay Starts At: $15.00
Part Time
10/19/2024
Mt Vernon, IL 62864
(34.6 miles)
About the RoleAs Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards according to Sephora at Kohl’s standards.What You’ll DoBuild strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell productsDemonstrate credibility to the client through knowledge of products and beauty trendsInspire clients through demonstrating products and application of products to drive salesActively engage and complete all required training to expand knowledgeExecute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standardsSupport omni-processing within the departmentSupport inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changesSupport visual elements of the department and communicate missed or damaged product/fixtures to the supervisorAll associates are responsible for:Acting with integrity and honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededSupporting and executing safety and shortage reduction programs following company guidelinesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from leaders and other company personnelOther responsibilities as assignedWhat Skills You HaveRequiredAuthentic passion for beauty Client-facing retail or service industry experienceExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerFlexible availability to work days, nights, weekends and holidaysPay Starts At: $15.00
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Full Time
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Nashville, IL 62263
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Nashville, IL 62263
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11/6/2024
Nashville, IL 62263
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Nashville, IL 62263
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