Job Summary:The BPO Strategy and Operations Lead is responsible for developing and implementing initiatives that enhance the efficiency, effectiveness, and profitability of the Business Process Outsourcing (BPO) operations. This role involves analyzing current processes, identifying opportunities for improvement, and leading strategic projects to optimize service delivery and guest satisfaction. The BPO Strategy Lead will collaborate with various departments to ensure alignment with overall business goals.Responsibilities:Strategic Planning:Develop and execute long-term strategies for BPO operations to achieve business goals.Align BPO Operations with Revenue Management to achieve annual revenue goals.Conduct market analysis and competitive benchmarking to identify trends and opportunities.Team Management:Lead a BPO team including hiring, training, and performance evaluations.Foster a positive work environment and promote teamwork and collaborationProcess Improvement:Analyze existing processes to identify inefficiencies and areas for improvement.Lead initiatives to streamline workflows, increase revenue, reduce costs, and enhance service quality.Project Management:Manage strategic projects from inception to completion, ensuring timely and successful delivery.Coordinate cross-functional teams and resources to achieve project objectives.Performance Metrics:Review and validate all vendor invoicing including projecting future spendEstablish and monitor key performance indicators (KPIs) to track the success of strategic initiatives.Provide regular reports and insights to senior management.Promote a culture of innovation within the BPO team.Leadership and Collaboration:Lead and mentor a team of strategic analysts Collaborate with other departments to ensure alignment and support for strategic initiatives.Required Qualifications:Bachelor’s degree in Business Administration, Management, or a related field.5+ years of experience in BPO operations and/or strategy development.Proven track record of leading successful initiatives and projects.Strong Workforce Management experience.Strong analytical and problem-solving skills.Excellent leadership, communication, and interpersonal skills.Ability to think strategically and make data-driven decisions.Proficiency in project management tools and methodologies.Proficiency with call center technologies that support inbound, chat and social.Ability to be based out of our Chicago Corporate Office, located in River North, Chicago. The office is currently on a hybrid schedule (M/F optional work remotely, T/W/TH in-office)Preferred Qualifications:Experience in a global BPO environment.Certification in project management (e.g., PMP, Six Sigma Black Belt).

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Physical Therapist Key information: Title: Physical TherapistLocation/work environment: In facilityReporting structure: Reporting to Director of Rehab Powerback is proud to offer a comprehensive and unique benefits package for those candidates that are qualified, including health insurance benefits, 401k, paid time off, clinical support network, online CEUs, on-demand pay, Visa or Green Card sponsorship, and more! Select benefits are available to part time and PRN employees as well! About the job As a Physical Therapist, you help patients get well. You are the person who can bring their power back. In doing this, you will assess patient needs, develop their recovery plans, and deliver physical therapy. You're a healer and a helper, which is why you got into this line of work. You're equally adept at addressing the whole patient and seeing them as an individual. You know your goal is the design of a program that will restore, reinforce, and enhance their physical abilities. You're adaptable to the needs of the patient and can find joy in the variety of the work and the settings. You're a teammate and are looking for collaboration with your peers, but you're also happy to make referrals to help your patient get the care they need to thrive. You know that being a Physical Therapist means you're a teacher who can train patients and caregivers on the skills they need to promote independence and productivity. If this sounds like you, we'd love to meet you! Who is Powerback Powerback Rehabilitation (Powerback) is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. We deliver an empowered approach to achieving your full potential by providing integrated and individualized solutions. Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on transforming the road to recovery for everyone and helping patients get their power back. It's patient-centered care that provides a sustainable way of feeling better, moving better, breathing better, and living better. Why Now Working in a company that values growth and understands what it means to be a caregiver is refreshing. Our CEO is a former staff therapist. We offer growth, paths forward, and we are committed to patient-centered care. We are growing, stable, and need people like you, who have a calling to help people thrive. Isn't it time for you to work with a team where 86% of them know and feel their work makes a difference So much so, we're certified as a 2023 Great Place to Work. Now is the time for you to join Powerback. What's next Powerback has streamlined our hiring process: Applying takes 3 minutes, give or take.You'll hear back from us within 1 business day.If you meet the qualifications, a recruiter will call you for a 10-minute conversation within 2-3 business days, depending on your availability.You will then be presented to the hiring managerThe hiring manager will reach out within a business day to schedule the interview. ^^ This all happens within 1-5 business days from the phone screen. ^^ After your interview, the hiring manager makes a quick decision. We aim to accomplish this within the week.If the hiring manager wants to move forward, you will hear from us within a business day, because we are excited to get you started! PTH1SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:1. They must have a valid Physical Therapy license in the state(s) of practice, or proof of license and eligibility. 2. They must have a Master's degree in Physical Therapy; or 3. They must have a Master's degree in a Physical Therapy related field in addition to a Bachelor's degree in Physical Therapy; or 4. They must have a Bachelor's degree in Physical Therapy plus 5 years of progressively responsible PT experience. The qualifying Physical Therapy degree earned outside of the U.S. must be evaluated to be the U.S. equivalent to a degree in Physical Therapy.

Seeking Pediatric Speech Language Pathologists to work with our youngest population in Early Intervention!*$3000 Sign-On Bonus* Powerback Pediatrics offers comprehensive services for the entire childhood age range. From birth - 3 years old in our Early Intervention program, through age 17 in our school or community based programs. Our therapists understand the physical, mental, psychological, and social needs of young children and students and use their skills to teach, support, and encourage them to overcome challenges and reach new possibilities. Early Intervention services are provided in a child’s typical learning environment such as home or preschool and available to eligible children under the age of three who may have developmental delays or disabilities. Why Choose Powerback Pediatrics Flexible schedulingPreferred hours - work a couple hours a week or make it a full time gig!Extensive and broad range of benefits for full time employees (starting at 30 hours/wk!)Clinical leadership Most importantly: we have a passion to drive change for all our young clients! RESPONSIBILITIES/ACCOUNTABILITIES: Provides therapy services to children and initiates referrals when appropriate and in accordance with Bureau of Early Intervention procedures.Conducts evaluations annually and produces six-month reviews of IFSP plan.Determines need for intervention/treatment and produces IFSP goals as requested.Develops treatment plans and methods to achieve identified goals.Establishes treatment schedule and provides frequency of services as determined by IFSP plan.Implements and conducts treatment as outlined in the treatment plan.Monitors child's response to intervention and modifies treatment as indicated to attain goals in accordance with IFSP plan.Develops appropriate home or community programming to maintain and enhance the development of the child in their own environment.Provides timely services according to frequency determined by each child's IFSP plan and maintains caseload in accordance with productivity standards.Produces discharge reports in advance of reaching age-out of Early Intervention to assist with transition process, or as required at discharge from caseload for any other reason.Communicates and documents necessary information to family and team members for the collaboration and coordination of the child’s IFSP plan.Performs other duties as assigned.Master's Degree in Speech-Language Pathology.Certificate of Clinical Competency or eligibility for Clinical Fellowship Year.Current state licensure or license eligible.Early Intervention Temporary or Full CredentialRegular attendance.

Description: The Chicago Public Schools (CPS) has set ambitious goals to ensure that every childin every school and every neighborhoodhas access to a world-class learning experience from birth, resulting in graduation from high school college- and career-ready. Under the IDEA an occupational therapist provides services to a student within their least restrictive environment to help each student benefit from his or her special education program. Occupational therapy services address performance within an educational context, including classroom lessons and activities, self-help skills, prevocational and vocational activities, play and leisure, and social skills. Outcomes are directed toward improved student participation in the general education curriculum, access to the school environment, and participation in extracurricular activities. The OT evaluates students through skilled professional observation, therapeutic handling, record review, and parent, student, and teacher interviews. OTs interpret assessment findings and appropriately communicate information to parents and school teams through written and oral means. The OT collaborates with the school team to develop Individualized Education Programs and Section 504 Plans to address the students’ unique needs. The position will be held accountable for the following responsibilities: Improving manipulative skills for self-care and paper/pencil tasks through reach, grasp and dexterity. Enhancing school transitions and participation in educational activities by providing environmental accommodations.Enhancing comfort, participation and attending by maintaining functional postures. Increasing functional use of hands and visual regard by providing stable positions. Ensuring independence in feeding for safety and nourishment. Facilitating safety in the school environment by decreasing the possibility of injury to student’s self or others as he/she moves or performs skills/tasks. Improving success for small muscle school tasks by increasing coordination of eye-hand movements. Facilitating access to and mobility within school by assessing and changing the environment. Increasing functional use of extremities through use of adapted equipment. Enhancing ability to learn through sensorimotor activities that address motor planning, attending and behavior issues. Promoting competency and safety of educational staff in body mechanics, handling techniques, motor skills and classroom adaptations. Facilitating student’s independence through access to assistive technology. In order to be successful and achieve the above responsibilities, the Occupational Therapist must possess the following qualifications: Type of Education Required: The OT must pass the National Board Certification for Occupational Therapy. OT must hold a current and active Illinois license to practice as issued by the IL Department of Professional Regulations. This license must be renewed every two years upon payment on or before December 31st of given renewal year. In addition, the IL OT practice act mandates 24 hours of continuing education per license renewal cycle. Type of Experience and Number of Years: The OT must have a Bachelor, Master, or Doctoral degree in occupational therapy from an accredited occupational therapy program as approved by the AOTA. Knowledge, Skills, and Abilities: OT evaluates students through skilled professional observation, therapeutic handling, record review, and parent, student, and teacher interviews. OTs interprets assessment findings and appropriately communicates information to parents and school teams through written and oral means. The OT collaborates with the school team to develop Individualized Education Programs and Section 504 Plans to address the students’ unique needs using evidence based practices.Develops and implements individualized OT intervention strategies. Collaborates with student, school team members, parents, community agencies, administrators, and physicians regarding effective coordination of services. Collaborates with student, school team members, parents, community agencies, administrators, and physicians regarding transition from school to community, preparing student to function independently when outlined outcomes are achieved. Documents all OT services provided within a timely manner as outlined by the Office of Diverse Learner Supports and Services. Evaluates and documents student progress in accordance with the ILOTA as well as school district, State and Federal policies. Addresses personal care, student role, interaction skills, process skills, play, community integration/work, graphic communication, needs for assistive technology, accessibility, environmental accommodations as required to access their educational environment through collaboration and participation with school staff. Seeks regular opportunities for professional growth. Participates in clinical educational opportunities for students of occupational therapy. Adheres to professional, ethical and legal standards of practice as defined by the American Occupational Therapy Association. Provides direct supervision of occupational therapy assistants in accordance with Illinois Occupational Therapy Practice Act.

Description: ABOUT CPS: We are an urban district on the rise. The support and resources we provide to our staff enable them to make the greatest difference where it’s needed most. Be a part of the change. Our mission is to provide a high-quality public education for every child, in every neighborhood, that prepares each for success in college, career, and civic life.Position Title: Speech-Language Pathologist (SLP)Under the supervision of personnel from the Office of Diverse Learner Supports and Services and in collaboration with the school principal, Speech-Language Pathologists are responsible for the provision of speech and language diagnostic and therapeutic services to students, collaboration with and support of parents and school support staff, and participation as a multidisciplinary team member.Speech-Language Pathologists are assigned to schools based on the citywide needs of the district. Job requirements related to general and special education services, evaluation, staffing, and mandated therapeutic services are expected. Specialty Functions:A valid license issued by the Illinois State Board of Education and Illinois Department of Professional Regulations endorsed as a Speech Pathologist.Perform diagnostic assessments for students needing initial evaluations, re-evaluations, or special evaluations and participate in all meetings/conferences to determine eligibility for and adequacy of services on an annual or as-needed basis Supportstudents with a wide range of speech–language-related issues to meet academic performance standards. SLPs work includes prevention, assessment, intervention, and program design efforts that are integrated within a school curriculum in conjunction with teachers, parents, and other relevant stakeholders. Complete required supervisory activities of CFY candidates and practicum students as assigned. Maintain accurate records and follow established departmental policies and procedures.All clinicians participating in the Health Services Management Program (HSMP) must comply with all policies and procedures of the program as detailed in the ChildServe User Manual and the HSMP Reference Manual to ensure the full delivery, accurate recording, and timely reporting of the services provided to students.Essential Functions:Within the context of the CPS Framework for Speech-Language Pathologists, all SLPs should utilize a continuous improvement process that refines their practice. Each Speech-Language Pathologist should:Provide therapeutic services to eligible students using a continuum of service delivery models;Provide diagnostic assessment services to students using the established eligibility and exit criteria;Develop and implement IEPs utilizing an educationally-based model with goals aligned to educational standards;Participate in required Domain, Problem Solving, FIE, and Annual Review meetings as needed;Provide consultation to teachers, parents, and staff;Provide staff education training to school staff and parents;Program and utilize augmentative/alternative communication systems;Participate in activities that support students’ educational programs;Attend regional and departmental meetings;Complete compliance activities such as daily progress notes, weekly documentation of all services delivered, quarterly report of student achievement (IEP report cards), and monthly caseload statistics;Exhibit excellent oral and written communication skills, strong interpersonal skills, and exercise sound professional judgment, especially in interactions with administration, colleagues, families, and students;Prioritize student safety through the consistent implementation of the Student Code of Conduct and school-wide systems of management and discipline;Personalize student supports through mastery and innovative use of curriculum supplements and technology resources, as available;Advocate for the district’s vision and commit to our district’s common themes of equity, cultural competence, high expectations, developmental appropriateness, attention to individual students (including those with special needs), appropriate use of technology, and student assumption of responsibility.Minimum Qualifications & Requirements:A graduate degree in communication disorders or speech pathology from an accredited University or College program.Completion of the CPS online application https://www.cps.edu/careersA valid license or credential issued by the state licensing board, with the appropriate endorsement(s) for the role.Willing to travel to multiple school locations as a citywide speech-language pathologist as needed.Physical Requirements:Light Work: Exerting up to twenty (20) pounds of force occasionally, up to ten (10) pounds of force frequently, or a negligible amount of force constantly to move objects.Employment Expectations:As a condition of employment with the Chicago Public Schools (CPS), an employee must be a resident of the City of Chicago or be willing to become a resident within six months of the date of his/her employment with Chicago Public Schools. For certain high-needs positions, exemptions to this policy may be available.All new hires must satisfactorily complete all CPS onboarding requirements which include, but are not limited to, passing a tuberculosis test, drug test, and state and federal criminal background checks. CPS is a drug and alcohol-free workplace.