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Call Center Jobs
Full Time
4/28/2025
Fishers, IN 46085
(33.5 miles)
As one of the leading final expense companies in the nation, Senior Life Insurance Company is passionate about giving the best service to our customers. As a customer service representative for Senior Life, you will be given the opportunity to help families and agents on a daily basis. The main responsibility of our Customer Service Representative is to provide an exceptional customer service experience in a timely manner for clients of Senior Life Insurance Company. The position offers an opportunity for individuals to grow within the industry and establish a long-term career with a nationwide company. Responsibilities: Provide a personalized experience for every single client through product expertise and outstanding service Have a thorough understanding of Senior Life Insurance Company products and services Keep records of customer interactions, process customer accounts and file documents Manage all phases of the client experience from initial contact through delivery Represent our brand through communication, personal appearance, and professionalism Build sustainable relationships of trust with clients through open and interactive communication Other job duties as assigned Basic qualifications: High school diploma Bilingual is a plus Excellent communication skills Excellent computer proficiency Ability to meet deadlines in a timely manner Strong customer service and communication skills Proficient in Microsoft Office and data entry Experience in call center or outbound calling Insurance Industry experience is a plus but not a requirement, we provided training Job Type: Full-time Pay: $15.00 - $17.00 per hour Shift: 8 hour shift Ability to Commute: Thomasville, GA 31792 (Required) Work Location: In person
Full Time
4/28/2025
Fishers, IN 46085
(33.5 miles)
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Full Time
4/25/2025
Richmond, IN 47374
(25.2 miles)
JOIN TEAM TRILOGY: Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services – a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest. WHAT WE'RE LOOKING FOR: Job SummaryThe Assistant Director of Health Services is primarily responsible for assisting the Director of Health Services in planning, organizing, developing, and directing the day-to-day functions of the Nursing Service Department in accordance with current federal, state, and local standards, guidelines, and regulations that govern our health campus, and as may be directed by the Executive Director, the Medical Director and/or the Director of Health Services, to ensure that the highest degree of quality care is maintained at all times.Roles and Responsibilities• Coordinates with the Director of Health Services to help select, retain, develop, and lead the clinical team.• Assists in coordinating nursing and ancillary services as needed with other department leaders to ensure the continuity of the residents’ total regimen of care.• Assists in implementing our clinical staffing model.• Participates in the implementation, and maintenance of the company Quality Assurance Performance Improvement (QAPI) program.• Participates and prepares for facility surveys (inspections) and accreditation programs made by authorized regulatory agencies and/or the company.• Performs administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc. as necessary.• Participates and prepares for accreditation standards. • Provides direct nursing care as necessary, including on-call duties as required.• Other duties as assigned.QualificationsEducation: Associate DegreeExperience: 0-1 yearsLicenses and CertificationsMust have and maintain a current, valid state RN licenseMust have current valid CPR certificationPhysical RequirementsSitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. WHERE YOU'LL WORK : Location: US-IN-Richmond LET'S TALK ABOUT BENEFITS: • Competitive salaries and weekly pay • 401(k) Company Match • Mental Health Support Program • Student Loan Repayment and Tuition Reimbursement • Health, vision, dental & life insurance kick in on the first of the month after your start date • First time homebuyers’ program• HSA/FSA • And so much more! GET IN TOUCH: Stacey LIFE AT TRILOGY: Whether you’re looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you’ve ever belonged.Six months of training, orientation and fun!We believe in setting our employees up for success. That’s why your first six months are referred to as your “blue-badge” period – a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back. APPLY NOW: As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
Full Time
4/22/2025
Lewisville, IN 47352
(0.6 miles)
We rely on ourDirector of Nursing to plan, coordinate, and manage the nursing department. Why Work For Us Top Competitive WagesQuarterly and Annual Bonus planWork Life Balance paid time off policyExcellent Health Benefits packagesCareer advancement opportunitiesEducation Reimbursement program Benefits & Conditions: No waiting period for enrollmentThree health plan optionsDelta DentalVSP VisionFree Basic Life InsuranceDisability, Critical Illness, Accident & Legal Coverage401(k) Retirement PlanEmployee Assistance Program Responsibilities: Responsible for the overall direction, coordination, and evaluation of nursing care and services provided to residents. Maintains quality care that is consistent with company and regulatory standards. Assumes responsibilities of daily operations in the absence of Executive Director. A full job description, including all responsibilities and physical requirements will be provided during the interview process upon request Qualifications: Graduate of an accredited school of NursingValid State licensure as a Registered Nurse (RN)Must hold and maintain a current CPR certificationOne to three (1-3) years of management or supervisory experience in long-term care or acute care. Restorative or geriatric nursing experience preferred.Supervises nursing staff and others for whom they are administratively or professionally responsibleProficient in the use of personal computerMust be able to travel, including overnight staysMust be capable of maintaining regular attendance #BYHCIND
Full Time
4/1/2025
Lewisville, IN 47352
(0.6 miles)
We rely on ourExecutive Director to execute all areas of need for the organization including management in the following areas: fiscal, operational, program development, community relations, and board relations for the facility. Why Work For Us Top Competitive WagesQuarterly and Annual Bonus planWork Life Balance paid time off policyExcellent Health Benefits packagesCareer advancement opportunitiesEducation Reimbursement program Benefits & Conditions: No waiting period for enrollmentThree health plan optionsDelta DentalVSP VisionFree Basic Life InsuranceDisability, Critical Illness, Accident & Legal Coverage401(k) Retirement PlanEmployee Assistance Program Responsibilities: Leads the facility management staff and consultants in developing and working from a business plan that focuses on all aspects of facility operations, including setting priorities and job assignments. Monitors each department's activities, communicates policies, evaluates performance, provides feedback, and assists, observes, coaches and disciplines as neededOversees regular rounds to monitor delivery of nursing care, operation of support departments, cleanliness and appearance of the facility; moral of the staff; and ensures resident needs are being addressedExhibits positive customer service both to internal and external customers through the ongoing support and implementation of the Company's Health and Rehabilitation Services customer service initiatives and business objectives. Utilizes survey information to address areas of importance as defined by our customersEnsures consultants and other support resources are appropriately utilized and a high level of interdepartmental teamwork is maintainedA full job description, including all responsibilities and physical requirements will be provided during the interview process upon request Qualifications: Bachelor's degreeCurrently licensed as Health Facility Administrator in state of practiceCompletion of the company EDIT Program and/or prior experience as an Executive DirectorExperience in performance management and effective leadershipAbility to travel, including overnight staysMust be capable of maintaining regular attendance #BYHCIND
Full Time
4/1/2025
Lewisville, IN 47352
(0.6 miles)
We rely on and trust ourUnit Manager(LPN) to provide independent supervision of the delivery of care to a group of residents in a nursing unit. Assess resident needs, develop individual care plans, administer nursing care, and evaluate nursing care. Supervise Nurses, Care Specialists (CNA) and other personnel. May supervise other Nurses, including other RNs. Why Work For Us Excellent pay with multiple incentives:Excellent health benefits packages Career advancement opportunitiesEducation reimbursement program of up to $7,500 per yearFlexible scheduling available Benefits & Conditions: No waiting period for enrollmentThree health plan optionsDelta DentalVSP VisionFree Basic Life InsuranceDisability, Critical Illness, Accident & Legal Coverage401(k) Retirement PlanEmployee Assistance Program Responsabilities: Assure that effective quality nursing care is delivered which is outcome focused through utilization of the nursing process. Identify needs and provide input for discharge planning and follow-up throughout length of stayDevelop individualized plan of care in collaboration with the resident/responsible party and interdisciplinary care team.Implement plan of care consistently, effectively and cost efficiently with focus on resident centered outcomes by utilizing all appropriate, available resources for resident/family/responsible party counseling and discharge planning. Work in collaboration with physician and/or other health care professionals by sharing information relevant to changing plan of care.Deliver and maintain optimum resident care and comfort by demonstrating knowledge and skills of current nursing practices. Qualifications: Must hold and maintain a current license to practice as a Licensed Practical Nurse (LPN) in practicing stateMust hold and maintain a current CPR certification. Licensed nursing staff are required to obtain their CPR certification within 90 days of hire.Recent clinical experience, education, or specialty skills specific to geriatricsMust be capable of maintaining regular attendance #BYHCIND
Full Time
4/1/2025
Lewisville, IN 47352
(0.6 miles)
We rely on and trust ourUnit Manager(RN) to provide independent supervision of the delivery of care to a group of residents in a nursing unit. Assess resident needs, develop individual care plans, administer nursing care, and evaluate nursing care. Supervise Licensed Practical Nurses, Care Specialists (CNA) and other personnel. May supervise other Nurses, including other RNs. Why Work For Us Excellent pay with multiple incentives:Excellent health benefits packagesCareer advancement opportunitiesEducation reimbursement program of up to $7,500 per yearFlexible scheduling available Benefits & Conditions: No waiting period for enrollmentThree health plan optionsDelta DentalVSP VisionFree Basic Life InsuranceDisability, Critical Illness, Accident & Legal Coverage401(k) Retirement PlanEmployee Assistance Program Responsabilities: Assure that effective quality nursing care is delivered which is outcome focused through utilization of the nursing process. Identify needs and provide input for discharge planning and follow-up throughout length of stayDevelop individualized plan of care in collaboration with the resident/responsible party and interdisciplinary care team.Implement plan of care consistently, effectively and cost efficiently with focus on resident centered outcomes by utilizing all appropriate, available resources for resident/family/responsible party counseling and discharge planning. Work in collaboration with physician and/or other health care professionals by sharing information relevant to changing plan of care.Deliver and maintain optimum resident care and comfort by demonstrating knowledge and skills of current nursing practices. Qualifications: Must hold and maintain a current license to practice as a Registered Nurse (RN) in practicing stateMust hold and maintain a current CPR certification. Licensed nursing staff are required to obtain their CPR certification within 90 days of hire.Recent clinical experience, education, or specialty skills specific to geriatricsMust be capable of maintaining regular attendance#BYHCIND
Full Time
4/1/2025
Greenfield, IN 46140
(22.3 miles)
We rely on and trust our Transitional Leader – Director of Nursing Servicesto provide coverage, stabilization and progression of the business plan during times of vacancies and on-boarding of newly hired leaders. Why Work For Us Excellent pay with multiple incentivesExcellent health benefits packages Career advancement opportunitiesEducation reimbursement program of up to $7,500 per year Benefits & Conditions: No waiting period for enrollmentThree health plan optionsDelta DentalVSP VisionFree Basic Life InsuranceDisability, Critical Illness, Accident & Legal Coverage401(k) Retirement PlanEmployee Assistance Program Responsibilities: Oversees the nursing staff for the provision of quality and appropriate resident / patient care that meets or exceeds company and regulatory standardsAssists in the preparation of annual budget for the living center. Monitors monthly performance of nursing services in relation to budget and intervenes as neededSchedules and performs rounds to monitor and evaluate the quality and appropriateness of nursing careMaintains administrative authority, responsibility and accountability for the proper charting and documentation of care, medications and treatmentsEvaluates current and potential residents and patients to determine and maintain living center’s ability to provide appropriate level of careMaintains regular and ongoing communication with the living center’s Medical Director to identify educational needs for staff and provide quality care and services to meet the needs of residentsManages clinical aspects of state or federal government survey processesA full job description, including all responsibilities and physical requirements will be provided during the interview process upon request Qualifications: Graduate of an accredited school of NursingMust hold and maintain a current license to practice as a Registered Nurse (RN) in assigned state - state specific licensing is not required for assignments where individual is not acting as the Director Nursing ServicesMinimum five (5) years management or supervisory experience in long-term care or acute careRestorative or geriatric nursing experience preferredProven track record in performance management and effective leadershipAbility to travel within the state of Indiana including overnight stays and for extended periods of timeMust be capable of maintaining regular attendance
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