Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Job SummaryThe Field Service Technician works independently to provide repair and maintenance service and technical training to users of ingredient dispensing and control systems used at feed yards, feed mills, and farms to assure uninterrupted and continuous feed processing operations.The Field Service Technician also works in cooperation with operations management and all of the Operational Business Teams to direct the movement of products from the manufacturer to the customer in the most cost effective and efficient manner.Major DutiesService, troubleshoot, and repair all types of equipment and systems in operation at any or all customer locations.Monitor systems at assigned customer locations for proper operation and make adjustments or repairs as needed.Monitor inventory of products used at assigned customer locations to assure that inventory is adequate for continuous operation at all times.Deliver products from warehouse to customer location as needed.Provide technical assistance and training to customers as needed for proper operation of equipment and systems to achieve desired results.Provide technical assistance and support as needed to customers during non-working hours (evenings) and when “on-call” (weekends).Travel to customer locations in company vehicle and maintain vehicle and personal driving record to meet company requirements.Complete all records and documentation as required.Work overtime as required and without notice if necessary.Perform other duties as assigned to the Field Service Technician.Job QualificationsEducation/Experience:At least one year of work in equipment service or operation of agricultural equipment required.High school diploma is required.Technical school degree or college degree is preferred.Installation or operation experience of grain flaking systems, including grain conditioning, roller milling, and high pressure steam boiler operation, is preferred.Knowledge, Skill, and Ability:Strong verbal and written communication skills. Ability to speak limited Spanish is desired.Strong interpersonal and customer service skills.Ability to prioritize.Strong math, analytical, and troubleshooting skills.Must be self-motivated and organized.Must have an aptitude for and a working knowledge of Windows based PC’s.Must have an aptitude for and a working knowledge of mechanical, electrical, and electronic devices and their use.Must have a valid driver license and be able to pass a criminal background check, drug test, and motor vehicle record check.Knowledge of cattle feeding, feeding systems, feed ingredients, and feed formulation is desired.Work Environment / Required Physical ActivityOutdoor service work 10-40% of the time.Lift and carry up to 60 lbs.Occasional ladder climbing and work on elevated equipment.Local travel 75-100% of the time.Limited overnight travel.What's In It For You:We provide competitive benefits, unique incentive programs and rewards for our eligible employees:Full Medical, Dental, and Vision benefits and an integrated Wellness Program.401(k) Match Retirement Savings Plan.Paid Time Off (PTO).Holiday Pay & Floating Holidays.Volunteer Time Off (VTO).Educational Assistance Program.Full Paid Parental and Adoption Leave.LifeWorks (Employee Assistance Program).Patterson Perks Program.EEO StatementAs a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.We are Patterson. We welcome you.

Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Join our team as an IT - Field Service Tech!The role of this position is to provide technical support, maintenance and repair for Animal Health International Inc. software - Animal Management Software (AMS). Turnkey Computer Systems (a division of Animal Health International Inc.) provides fully integrated software applications coupled with comprehensive software support and training to meet the unique needs of the feed yard industry.Essential FunctionsTo perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.Inventory Management: Determines parts, supplies or tools needed to complete service requests. Manages vehicle inventory and restocks as necessaryVehicle Maintenance: Ensures proper vehicle maintenance guidelines and safe driving habits as issued by company and associated vendorsInstall and/or Repair Equipment: Performs standard system installations and tests the functionality of all components. Acquires knowledge on the installation procedures and jobsite protocol from team members. Follows specific manufacturer guidelines and company, OSHA and other applicable laws and regulations related to asepsis. Completes all required service forms (work order entry, inventory, BRH forms, expense reports and/or purchase card statements, time sheet and equipment-related items)Customer Relations: Works closely with team members in keeping the customer and inside team up to date on project timeline(s)Additional functionsIn addition to the essential functions listed above, the incumbent may perform the following additional functions.Mechanical Aptitude: Has the desire to repair, assemble and disconnect mechanical equipmentCustomer Service: Supports customer needs through responding in a timely, professional manner. Treats customers in a fair and considerate manner. Builds and maintains customer relationships through follow-up and courteous, approachable interactionsCommunication: Understands and convey written and oral information and ideas to our customers. Listens attentively and asks questions when necessary. Uses general terminology to explain technical aspects of using technology to a non-technical audienceInterpersonal Skills: Establishes and maintains productive, mutually beneficial relationships with customers, vendors and colleagues. Responds to difficult people and situations and delivers negative information in a way that preserves relationshipsProblem Solving Skills: Goes beyond training to find answers. Anticipates problems and customer needsWork Ethic: Commitment and desire to work with a sense of urgency and persistence in overcoming obstacles while following Patterson’s business conduct and code of ethics and responsibilitiesJob QualificationsRequired QualificationsHigh school diploma or equivalentMust maintain valid driver’s license and good driving recordAbility to travel in vehicle for several hours in a dayMechanical aptitudePreferred QualificationsExcellent organization and problem-solving skillsMotivated team playerStrong customer service skillsExperience with peripherals such as printers, backups, scanners and modemsWorking ConditionsPhysical DemandsFrequency Requirement100% of shift Standing100% of shift Walking100% of shift Driving100% of shift Lifting and carrying 1-10 pounds100% of shift Lifting and carrying 11-25 pounds40% of shift Lifting and carrying 26-50 pounds60% of shift Lifting and carrying over 50 pounds40% of shift Bending and stooping50% of shift Kneeling25% of shift Reaching at shoulder level25% of shift Reaching at waist level50% of shift Crouching50% of shift CrawlingEnvironmental FactorsThis position requires traveling to customer locations and providing services and support to customers.What's In It For You:We provide competitive benefits, unique incentive programs and rewards for our eligible employees:Full Medical, Dental, and Vision benefits and an integrated Wellness Program.401(k) Match Retirement Savings Plan.Paid Time Off (PTO).Holiday Pay & Floating Holidays.Volunteer Time Off (VTO).Educational Assistance Program.Full Paid Parental and Adoption Leave.LifeWorks (Employee Assistance Program).Patterson Perks Program.EEO StatementAs a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.We are Patterson. We welcome you.

Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Job SummaryThe Field Service Technician works independently to provide repair and maintenance service and technical training to users of ingredient dispensing and control systems used at feed yards, feed mills, and farms to assure uninterrupted and continuous feed processing operations.The Field Service Technician also works in cooperation with operations management and all of the Operational Business Teams to direct the movement of products from the manufacturer to the customer in the most cost effective and efficient manner.Major DutiesService, troubleshoot, and repair all types of equipment and systems in operation at any or all customer locations.Monitor systems at assigned customer locations for proper operation and make adjustments or repairs as needed.Monitor inventory of products used at assigned customer locations to assure that inventory is adequate for continuous operation at all times.Deliver products from warehouse to customer location as needed.Provide technical assistance and training to customers as needed for proper operation of equipment and systems to achieve desired results.Provide technical assistance and support as needed to customers during non-working hours (evenings) and when “on-call” (weekends).Travel to customer locations in company vehicle and maintain vehicle and personal driving record to meet company requirements.Complete all records and documentation as required.Work overtime as required and without notice if necessary.Perform other duties as assigned to the Field Service Technician.Job QualificationsEducation/Experience:At least one year of work in equipment service or operation of agricultural equipment required.High school diploma is required.Technical school degree or college degree is preferred.Installation or operation experience of grain flaking systems, including grain conditioning, roller milling, and high pressure steam boiler operation, is preferred.Knowledge, Skill, and Ability:Strong verbal and written communication skills. Ability to speak limited Spanish is desired.Strong interpersonal and customer service skills.Ability to prioritize.Strong math, analytical, and troubleshooting skills.Must be self-motivated and organized.Must have an aptitude for and a working knowledge of Windows based PC’s.Must have an aptitude for and a working knowledge of mechanical, electrical, and electronic devices and their use.Must have a valid driver license and be able to pass a criminal background check, drug test, and motor vehicle record check.Knowledge of cattle feeding, feeding systems, feed ingredients, and feed formulation is desired.Work Environment / Required Physical ActivityOutdoor service work 10-40% of the time.Lift and carry up to 60 lbs.Occasional ladder climbing and work on elevated equipment.Local travel 75-100% of the time.Limited overnight travel.What's In It For You:We provide competitive benefits, unique incentive programs and rewards for our eligible employees:Full Medical, Dental, and Vision benefits and an integrated Wellness Program.401(k) Match Retirement Savings Plan.Paid Time Off (PTO).Holiday Pay & Floating Holidays.Volunteer Time Off (VTO).Educational Assistance Program.Full Paid Parental and Adoption Leave.LifeWorks (Employee Assistance Program).Patterson Perks Program.EEO StatementAs a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.We are Patterson. We welcome you.

Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Job SummaryThe Field Service Technician works independently to provide repair and maintenance service and technical training to users of ingredient dispensing and control systems used at feed yards, feed mills, and farms to assure uninterrupted and continuous feed processing operations.The Field Service Technician also works in cooperation with operations management and all of the Operational Business Teams to direct the movement of products from the manufacturer to the customer in the most cost effective and efficient manner.Major DutiesService, troubleshoot, and repair all types of equipment and systems in operation at any or all customer locations.Monitor systems at assigned customer locations for proper operation and make adjustments or repairs as needed.Monitor inventory of products used at assigned customer locations to assure that inventory is adequate for continuous operation at all times.Deliver products from warehouse to customer location as needed.Provide technical assistance and training to customers as needed for proper operation of equipment and systems to achieve desired results.Provide technical assistance and support as needed to customers during non-working hours (evenings) and when “on-call” (weekends).Travel to customer locations in company vehicle and maintain vehicle and personal driving record to meet company requirements.Complete all records and documentation as required.Work overtime as required and without notice if necessary.Perform other duties as assigned to the Field Service Technician.Job QualificationsEducation/Experience:At least one year of work in equipment service or operation of agricultural equipment required.High school diploma is required.Technical school degree or college degree is preferred.Installation or operation experience of grain flaking systems, including grain conditioning, roller milling, and high pressure steam boiler operation, is preferred.Knowledge, Skill, and Ability:Strong verbal and written communication skills. Ability to speak limited Spanish is desired.Strong interpersonal and customer service skills.Ability to prioritize.Strong math, analytical, and troubleshooting skills.Must be self-motivated and organized.Must have an aptitude for and a working knowledge of Windows based PC’s.Must have an aptitude for and a working knowledge of mechanical, electrical, and electronic devices and their use.Must have a valid driver license and be able to pass a criminal background check, drug test, and motor vehicle record check.Knowledge of cattle feeding, feeding systems, feed ingredients, and feed formulation is desired.Work Environment / Required Physical ActivityOutdoor service work 10-40% of the time.Lift and carry up to 60 lbs.Occasional ladder climbing and work on elevated equipment.Local travel 75-100% of the time.Limited overnight travel.What's In It For You:We provide competitive benefits, unique incentive programs and rewards for our eligible employees:Full Medical, Dental, and Vision benefits and an integrated Wellness Program.401(k) Match Retirement Savings Plan.Paid Time Off (PTO).Holiday Pay & Floating Holidays.Volunteer Time Off (VTO).Educational Assistance Program.Full Paid Parental and Adoption Leave.LifeWorks (Employee Assistance Program).Patterson Perks Program.EEO StatementAs a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.We are Patterson. We welcome you.

Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Job SummaryThe Field Service Technician works independently to provide repair and maintenance service and technical training to users of ingredient dispensing and control systems used at feed yards, feed mills, and farms to assure uninterrupted and continuous feed processing operations.The Field Service Technician also works in cooperation with operations management and all of the Operational Business Teams to direct the movement of products from the manufacturer to the customer in the most cost effective and efficient manner.Major DutiesService, troubleshoot, and repair all types of equipment and systems in operation at any or all customer locations.Monitor systems at assigned customer locations for proper operation and make adjustments or repairs as needed.Monitor inventory of products used at assigned customer locations to assure that inventory is adequate for continuous operation at all times.Deliver products from warehouse to customer location as needed.Provide technical assistance and training to customers as needed for proper operation of equipment and systems to achieve desired results.Provide technical assistance and support as needed to customers during non-working hours (evenings) and when “on-call” (weekends).Travel to customer locations in company vehicle and maintain vehicle and personal driving record to meet company requirements.Complete all records and documentation as required.Work overtime as required and without notice if necessary.Perform other duties as assigned to the Field Service Technician.Job QualificationsEducation/Experience:At least one year of work in equipment service or operation of agricultural equipment required.High school diploma is required.Technical school degree or college degree is preferred.Installation or operation experience of grain flaking systems, including grain conditioning, roller milling, and high pressure steam boiler operation, is preferred.Knowledge, Skill, and Ability:Strong verbal and written communication skills. Ability to speak limited Spanish is desired.Strong interpersonal and customer service skills.Ability to prioritize.Strong math, analytical, and troubleshooting skills.Must be self-motivated and organized.Must have an aptitude for and a working knowledge of Windows based PC’s.Must have an aptitude for and a working knowledge of mechanical, electrical, and electronic devices and their use.Must have a valid driver license and be able to pass a criminal background check, drug test, and motor vehicle record check.Knowledge of cattle feeding, feeding systems, feed ingredients, and feed formulation is desired.Work Environment / Required Physical ActivityOutdoor service work 10-40% of the time.Lift and carry up to 60 lbs.Occasional ladder climbing and work on elevated equipment.Local travel 75-100% of the time.Limited overnight travel.What's In It For You:We provide competitive benefits, unique incentive programs and rewards for our eligible employees:Full Medical, Dental, and Vision benefits and an integrated Wellness Program.401(k) Match Retirement Savings Plan.Paid Time Off (PTO).Holiday Pay & Floating Holidays.Volunteer Time Off (VTO).Educational Assistance Program.Full Paid Parental and Adoption Leave.LifeWorks (Employee Assistance Program).Patterson Perks Program.EEO StatementAs a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.We are Patterson. We welcome you.

Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Join our team as an IT - Field Service Tech!The role of this position is to provide technical support, maintenance and repair for Animal Health International Inc. software - Animal Management Software (AMS). Turnkey Computer Systems (a division of Animal Health International Inc.) provides fully integrated software applications coupled with comprehensive software support and training to meet the unique needs of the feed yard industry.Essential FunctionsTo perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.Inventory Management: Determines parts, supplies or tools needed to complete service requests. Manages vehicle inventory and restocks as necessaryVehicle Maintenance: Ensures proper vehicle maintenance guidelines and safe driving habits as issued by company and associated vendorsInstall and/or Repair Equipment: Performs standard system installations and tests the functionality of all components. Acquires knowledge on the installation procedures and jobsite protocol from team members. Follows specific manufacturer guidelines and company, OSHA and other applicable laws and regulations related to asepsis. Completes all required service forms (work order entry, inventory, BRH forms, expense reports and/or purchase card statements, time sheet and equipment-related items)Customer Relations: Works closely with team members in keeping the customer and inside team up to date on project timeline(s)Additional functionsIn addition to the essential functions listed above, the incumbent may perform the following additional functions.Mechanical Aptitude: Has the desire to repair, assemble and disconnect mechanical equipmentCustomer Service: Supports customer needs through responding in a timely, professional manner. Treats customers in a fair and considerate manner. Builds and maintains customer relationships through follow-up and courteous, approachable interactionsCommunication: Understands and convey written and oral information and ideas to our customers. Listens attentively and asks questions when necessary. Uses general terminology to explain technical aspects of using technology to a non-technical audienceInterpersonal Skills: Establishes and maintains productive, mutually beneficial relationships with customers, vendors and colleagues. Responds to difficult people and situations and delivers negative information in a way that preserves relationshipsProblem Solving Skills: Goes beyond training to find answers. Anticipates problems and customer needsWork Ethic: Commitment and desire to work with a sense of urgency and persistence in overcoming obstacles while following Patterson’s business conduct and code of ethics and responsibilitiesJob QualificationsRequired QualificationsHigh school diploma or equivalentMust maintain valid driver’s license and good driving recordAbility to travel in vehicle for several hours in a dayMechanical aptitudePreferred QualificationsExcellent organization and problem-solving skillsMotivated team playerStrong customer service skillsExperience with peripherals such as printers, backups, scanners and modemsWorking ConditionsPhysical DemandsFrequency Requirement100% of shift Standing100% of shift Walking100% of shift Driving100% of shift Lifting and carrying 1-10 pounds100% of shift Lifting and carrying 11-25 pounds40% of shift Lifting and carrying 26-50 pounds60% of shift Lifting and carrying over 50 pounds40% of shift Bending and stooping50% of shift Kneeling25% of shift Reaching at shoulder level25% of shift Reaching at waist level50% of shift Crouching50% of shift CrawlingEnvironmental FactorsThis position requires traveling to customer locations and providing services and support to customers.What's In It For You:We provide competitive benefits, unique incentive programs and rewards for our eligible employees:Full Medical, Dental, and Vision benefits and an integrated Wellness Program.401(k) Match Retirement Savings Plan.Paid Time Off (PTO).Holiday Pay & Floating Holidays.Volunteer Time Off (VTO).Educational Assistance Program.Full Paid Parental and Adoption Leave.LifeWorks (Employee Assistance Program).Patterson Perks Program.EEO StatementAs a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.We are Patterson. We welcome you.

Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Join our team as an IT - Field Service Tech!The role of this position is to provide technical support, maintenance and repair for Animal Health International Inc. software - Animal Management Software (AMS). Turnkey Computer Systems (a division of Animal Health International Inc.) provides fully integrated software applications coupled with comprehensive software support and training to meet the unique needs of the feed yard industry.Essential FunctionsTo perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.Inventory Management: Determines parts, supplies or tools needed to complete service requests. Manages vehicle inventory and restocks as necessaryVehicle Maintenance: Ensures proper vehicle maintenance guidelines and safe driving habits as issued by company and associated vendorsInstall and/or Repair Equipment: Performs standard system installations and tests the functionality of all components. Acquires knowledge on the installation procedures and jobsite protocol from team members. Follows specific manufacturer guidelines and company, OSHA and other applicable laws and regulations related to asepsis. Completes all required service forms (work order entry, inventory, BRH forms, expense reports and/or purchase card statements, time sheet and equipment-related items)Customer Relations: Works closely with team members in keeping the customer and inside team up to date on project timeline(s)Additional functionsIn addition to the essential functions listed above, the incumbent may perform the following additional functions.Mechanical Aptitude: Has the desire to repair, assemble and disconnect mechanical equipmentCustomer Service: Supports customer needs through responding in a timely, professional manner. Treats customers in a fair and considerate manner. Builds and maintains customer relationships through follow-up and courteous, approachable interactionsCommunication: Understands and convey written and oral information and ideas to our customers. Listens attentively and asks questions when necessary. Uses general terminology to explain technical aspects of using technology to a non-technical audienceInterpersonal Skills: Establishes and maintains productive, mutually beneficial relationships with customers, vendors and colleagues. Responds to difficult people and situations and delivers negative information in a way that preserves relationshipsProblem Solving Skills: Goes beyond training to find answers. Anticipates problems and customer needsWork Ethic: Commitment and desire to work with a sense of urgency and persistence in overcoming obstacles while following Patterson’s business conduct and code of ethics and responsibilitiesJob QualificationsRequired QualificationsHigh school diploma or equivalentMust maintain valid driver’s license and good driving recordAbility to travel in vehicle for several hours in a dayMechanical aptitudePreferred QualificationsExcellent organization and problem-solving skillsMotivated team playerStrong customer service skillsExperience with peripherals such as printers, backups, scanners and modemsWorking ConditionsPhysical DemandsFrequency Requirement100% of shift Standing100% of shift Walking100% of shift Driving100% of shift Lifting and carrying 1-10 pounds100% of shift Lifting and carrying 11-25 pounds40% of shift Lifting and carrying 26-50 pounds60% of shift Lifting and carrying over 50 pounds40% of shift Bending and stooping50% of shift Kneeling25% of shift Reaching at shoulder level25% of shift Reaching at waist level50% of shift Crouching50% of shift CrawlingEnvironmental FactorsThis position requires traveling to customer locations and providing services and support to customers.What's In It For You:We provide competitive benefits, unique incentive programs and rewards for our eligible employees:Full Medical, Dental, and Vision benefits and an integrated Wellness Program.401(k) Match Retirement Savings Plan.Paid Time Off (PTO).Holiday Pay & Floating Holidays.Volunteer Time Off (VTO).Educational Assistance Program.Full Paid Parental and Adoption Leave.LifeWorks (Employee Assistance Program).Patterson Perks Program.EEO StatementAs a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.We are Patterson. We welcome you.

Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Job SummaryThe Field Service Technician works independently to provide repair and maintenance service and technical training to users of ingredient dispensing and control systems used at feed yards, feed mills, and farms to assure uninterrupted and continuous feed processing operations.The Field Service Technician also works in cooperation with operations management and all of the Operational Business Teams to direct the movement of products from the manufacturer to the customer in the most cost effective and efficient manner.Major DutiesService, troubleshoot, and repair all types of equipment and systems in operation at any or all customer locations.Monitor systems at assigned customer locations for proper operation and make adjustments or repairs as needed.Monitor inventory of products used at assigned customer locations to assure that inventory is adequate for continuous operation at all times.Deliver products from warehouse to customer location as needed.Provide technical assistance and training to customers as needed for proper operation of equipment and systems to achieve desired results.Provide technical assistance and support as needed to customers during non-working hours (evenings) and when “on-call” (weekends).Travel to customer locations in company vehicle and maintain vehicle and personal driving record to meet company requirements.Complete all records and documentation as required.Work overtime as required and without notice if necessary.Perform other duties as assigned to the Field Service Technician.Job QualificationsEducation/Experience:At least one year of work in equipment service or operation of agricultural equipment required.High school diploma is required.Technical school degree or college degree is preferred.Installation or operation experience of grain flaking systems, including grain conditioning, roller milling, and high pressure steam boiler operation, is preferred.Knowledge, Skill, and Ability:Strong verbal and written communication skills. Ability to speak limited Spanish is desired.Strong interpersonal and customer service skills.Ability to prioritize.Strong math, analytical, and troubleshooting skills.Must be self-motivated and organized.Must have an aptitude for and a working knowledge of Windows based PC’s.Must have an aptitude for and a working knowledge of mechanical, electrical, and electronic devices and their use.Must have a valid driver license and be able to pass a criminal background check, drug test, and motor vehicle record check.Knowledge of cattle feeding, feeding systems, feed ingredients, and feed formulation is desired.Work Environment / Required Physical ActivityOutdoor service work 10-40% of the time.Lift and carry up to 60 lbs.Occasional ladder climbing and work on elevated equipment.Local travel 75-100% of the time.Limited overnight travel.What's In It For You:We provide competitive benefits, unique incentive programs and rewards for our eligible employees:Full Medical, Dental, and Vision benefits and an integrated Wellness Program.401(k) Match Retirement Savings Plan.Paid Time Off (PTO).Holiday Pay & Floating Holidays.Volunteer Time Off (VTO).Educational Assistance Program.Full Paid Parental and Adoption Leave.LifeWorks (Employee Assistance Program).Patterson Perks Program.EEO StatementAs a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.We are Patterson. We welcome you.

Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Join our team as an IT - Field Service Tech!The role of this position is to provide technical support, maintenance and repair for Animal Health International Inc. software - Animal Management Software (AMS). Turnkey Computer Systems (a division of Animal Health International Inc.) provides fully integrated software applications coupled with comprehensive software support and training to meet the unique needs of the feed yard industry.Essential FunctionsTo perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.Inventory Management: Determines parts, supplies or tools needed to complete service requests. Manages vehicle inventory and restocks as necessaryVehicle Maintenance: Ensures proper vehicle maintenance guidelines and safe driving habits as issued by company and associated vendorsInstall and/or Repair Equipment: Performs standard system installations and tests the functionality of all components. Acquires knowledge on the installation procedures and jobsite protocol from team members. Follows specific manufacturer guidelines and company, OSHA and other applicable laws and regulations related to asepsis. Completes all required service forms (work order entry, inventory, BRH forms, expense reports and/or purchase card statements, time sheet and equipment-related items)Customer Relations: Works closely with team members in keeping the customer and inside team up to date on project timeline(s)Additional functionsIn addition to the essential functions listed above, the incumbent may perform the following additional functions.Mechanical Aptitude: Has the desire to repair, assemble and disconnect mechanical equipmentCustomer Service: Supports customer needs through responding in a timely, professional manner. Treats customers in a fair and considerate manner. Builds and maintains customer relationships through follow-up and courteous, approachable interactionsCommunication: Understands and convey written and oral information and ideas to our customers. Listens attentively and asks questions when necessary. Uses general terminology to explain technical aspects of using technology to a non-technical audienceInterpersonal Skills: Establishes and maintains productive, mutually beneficial relationships with customers, vendors and colleagues. Responds to difficult people and situations and delivers negative information in a way that preserves relationshipsProblem Solving Skills: Goes beyond training to find answers. Anticipates problems and customer needsWork Ethic: Commitment and desire to work with a sense of urgency and persistence in overcoming obstacles while following Patterson’s business conduct and code of ethics and responsibilitiesJob QualificationsRequired QualificationsHigh school diploma or equivalentMust maintain valid driver’s license and good driving recordAbility to travel in vehicle for several hours in a dayMechanical aptitudePreferred QualificationsExcellent organization and problem-solving skillsMotivated team playerStrong customer service skillsExperience with peripherals such as printers, backups, scanners and modemsWorking ConditionsPhysical DemandsFrequency Requirement100% of shift Standing100% of shift Walking100% of shift Driving100% of shift Lifting and carrying 1-10 pounds100% of shift Lifting and carrying 11-25 pounds40% of shift Lifting and carrying 26-50 pounds60% of shift Lifting and carrying over 50 pounds40% of shift Bending and stooping50% of shift Kneeling25% of shift Reaching at shoulder level25% of shift Reaching at waist level50% of shift Crouching50% of shift CrawlingEnvironmental FactorsThis position requires traveling to customer locations and providing services and support to customers.What's In It For You:We provide competitive benefits, unique incentive programs and rewards for our eligible employees:Full Medical, Dental, and Vision benefits and an integrated Wellness Program.401(k) Match Retirement Savings Plan.Paid Time Off (PTO).Holiday Pay & Floating Holidays.Volunteer Time Off (VTO).Educational Assistance Program.Full Paid Parental and Adoption Leave.LifeWorks (Employee Assistance Program).Patterson Perks Program.EEO StatementAs a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.We are Patterson. We welcome you.

Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Join our team as an IT - Field Service Tech!The role of this position is to provide technical support, maintenance and repair for Animal Health International Inc. software - Animal Management Software (AMS). Turnkey Computer Systems (a division of Animal Health International Inc.) provides fully integrated software applications coupled with comprehensive software support and training to meet the unique needs of the feed yard industry.Essential FunctionsTo perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.Inventory Management: Determines parts, supplies or tools needed to complete service requests. Manages vehicle inventory and restocks as necessaryVehicle Maintenance: Ensures proper vehicle maintenance guidelines and safe driving habits as issued by company and associated vendorsInstall and/or Repair Equipment: Performs standard system installations and tests the functionality of all components. Acquires knowledge on the installation procedures and jobsite protocol from team members. Follows specific manufacturer guidelines and company, OSHA and other applicable laws and regulations related to asepsis. Completes all required service forms (work order entry, inventory, BRH forms, expense reports and/or purchase card statements, time sheet and equipment-related items)Customer Relations: Works closely with team members in keeping the customer and inside team up to date on project timeline(s)Additional functionsIn addition to the essential functions listed above, the incumbent may perform the following additional functions.Mechanical Aptitude: Has the desire to repair, assemble and disconnect mechanical equipmentCustomer Service: Supports customer needs through responding in a timely, professional manner. Treats customers in a fair and considerate manner. Builds and maintains customer relationships through follow-up and courteous, approachable interactionsCommunication: Understands and convey written and oral information and ideas to our customers. Listens attentively and asks questions when necessary. Uses general terminology to explain technical aspects of using technology to a non-technical audienceInterpersonal Skills: Establishes and maintains productive, mutually beneficial relationships with customers, vendors and colleagues. Responds to difficult people and situations and delivers negative information in a way that preserves relationshipsProblem Solving Skills: Goes beyond training to find answers. Anticipates problems and customer needsWork Ethic: Commitment and desire to work with a sense of urgency and persistence in overcoming obstacles while following Patterson’s business conduct and code of ethics and responsibilitiesJob QualificationsRequired QualificationsHigh school diploma or equivalentMust maintain valid driver’s license and good driving recordAbility to travel in vehicle for several hours in a dayMechanical aptitudePreferred QualificationsExcellent organization and problem-solving skillsMotivated team playerStrong customer service skillsExperience with peripherals such as printers, backups, scanners and modemsWorking ConditionsPhysical DemandsFrequency Requirement100% of shift Standing100% of shift Walking100% of shift Driving100% of shift Lifting and carrying 1-10 pounds100% of shift Lifting and carrying 11-25 pounds40% of shift Lifting and carrying 26-50 pounds60% of shift Lifting and carrying over 50 pounds40% of shift Bending and stooping50% of shift Kneeling25% of shift Reaching at shoulder level25% of shift Reaching at waist level50% of shift Crouching50% of shift CrawlingEnvironmental FactorsThis position requires traveling to customer locations and providing services and support to customers.What's In It For You:We provide competitive benefits, unique incentive programs and rewards for our eligible employees:Full Medical, Dental, and Vision benefits and an integrated Wellness Program.401(k) Match Retirement Savings Plan.Paid Time Off (PTO).Holiday Pay & Floating Holidays.Volunteer Time Off (VTO).Educational Assistance Program.Full Paid Parental and Adoption Leave.LifeWorks (Employee Assistance Program).Patterson Perks Program.EEO StatementAs a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.We are Patterson. We welcome you.