Manager Registered Nurse (RN)Rehabilitation and Special Care UnitFull TimePOSITION SUMMARY:Manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives.Education:Bachelor's Degree in related field preferredApplicable work experience may be used in lieu of educationCertifications: BLSLicenses: Applicants should have a current state RN license or a current multistate compact license and possess a bachelor’s degree from an accredited nursing school.Connect with our RN recruiting specialistNot ready to complete an application, or have questions Please contactMelissa Taylor bytexting,callingorschedule a time and date that works for you byclicking the link below.https://bit.ly/MTaylorNurseRecruiterLCRHWhat we offerFundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accountsCompetitive paid time off and extended illness bank package for full-time employeesIncome-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverageTuition reimbursement, loan assistance, and 401(k) matchingEmployee assistance program including mental, physical, and financial wellnessProfessional development and growth opportunitiesThe link below was designed to clearly display Lifepoint’s core values and mission while also showing potential benefit offerings. After opening the link, scroll down and click each box for additional benefit information.https://lifepointbenefithighlights.com/ESSENTIAL FUNCTIONS:To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements.Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.Assesses the quality of patient care delivered and coordinates patient care services with patients, staff, physicians, and other departments. May provide patient care when necessary.Creates and fosters an environment that encourages professional growth.Integrates evidence-based practices into operations and clinical protocols.Regular and reliable attendance.Perform other duties as assigned.Additional Information:Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.Access to and/or works with sensitive and/or confidential information.Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.SUPERVISORY RESPONSIBILITIES:Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.KNOWLEDGE, SKILLS & ABILITIES:The requirements listed below are representative of the knowledge, skills and/or abilities required.Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.Moderate Computer Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.Complex Communication -- Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others.Varied Business Problems --Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent, and practices.Department Specific -- Decisions impact the management and operations within a department. May contribute to business, and operational decisions that affect the department.Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.Project Planning/Organization -- Handle multiple projects simultaneously including task delegation, project over-sight, and resource allocation.PHYSICAL AND MENTAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.Works in well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment.Noise level in the work environment is typical for an office and/or hospital environment.Minimum overnight travel (up to 10%) by land and/or air.

Physical Therapist - Clinic ManagerGet your career – and your patients – moving.As a Clinic Manager, you’ll have access to industry-leading programs and treatments and a team as innovative and passionate as you are. If you’re looking for the autonomy to build and grow your own clinic, now's the time to think CORA.Our ideal candidate has proven leadership skills and the desire to take their career to the next level. This is a full-time position.Who We Are: CORA Physical Therapyprovides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right.What You’ll Love About Us:·Competitive Pay·7 paid annual holidays + 3 weeks PTO that grows with time·Medical, dental, vision, disability, and life insurance ·Retirement & savings plan·Unlimited internal CEUs + Annual external CEU stipend·MedBridge subscription + APTA membership reimbursement·Leadership development programs: coaching, mentorship, and skill-building activities·Professional development opportunities including advanced certifications and Orthopedic Residency·Student Loan Assistance Program (up to $24K) for Eligible Locations·Potential relocation assistance·Tuition reimbursementWhat You’ll Need:·Diploma from a CAPTE-approved Physical Therapy program·Physical Therapy State License (or in process)·At least one year of experience as a Physical Therapist·Dedication to providing exceptional quality of care to each of your patientsWhat You’ll Do:This role is 85% clinical and 15% non-clinical.·Make a powerful impact on your local community through inclusive physical therapy treatment·Develop and deliver a personalized plan of care for your patients -- a diverse patient population with both orthopedic and neurologic diagnoses ·Objectively measure patient outcomes using cutting-edge software·Efficiently document evaluations, treatments, re-evaluations, and discharge notes·Actively pursue professional growth through professional affiliations, workshop attendance, conferences, and community events·Manage the daily operations of your clinic·Financial, administrative + personnel managementCORA Physical Therapy is an Equal Opportunity/Affirmative Action employer. We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Accountable for national and regional marketing efforts via National Accounts prospecting, negotiating, and closing agreements/contracts, program implementation, reporting and strategic account management to grow the business. The National Accounts Manager will work with insurance claims executives and franchise owners to build, grow and maintain long-term, profitable relationships within the property and casualty insurance industry. Major Duties and Responsibilities Target account execution using business development process through face to face, tele-conference or video conference meetingsMeet quarterly goals for minimum number of appointmentsMeet with all contract and bulletin clients for national or regional contacts within assigned region.Complete program implementation for all new clients.Communicate results and activities, reviewing the marketing progress of each distributor’s area (i.e. Annual Report, State of the Regions).Define and execute a written action plan (regional quarterly plan) including target accounts, client recall, new program implementation, and franchise communication tactics.Follow objective-to-objective selling processContact record management (CRM Salesforce ) data and contact entries.Present progress and clarify the vision of National Accounts at franchise area meetings, division meetings, and Servpro TVPromote the development of marketing divisions within the franchise community as well as marketing clubs within distributor areas.Work in unison with National Accounts Coordinator to target new clients and relationships to develop region.National and regional trade show participation Required Qualifications Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.Minimum five years seasoned relationship-based sales/marketing experience required and claims management and/or property insurance experience a plus.National or Regional Level and High Dollar Sales.Claims management experience in property insurance for three years or equivalent.Experience and certification with third-party estimating platforms – i.e., Xactware or Core LogicExperience in program management, budgeting, and driving sales growth development.Experience in the development and use of claims automation tools.Strong Presentation Skills.Communications Skills.Microsoft Office and CRM proficiency.Strong Customer Service Skills.Managing Long Sales Cycle Campaigns.Closing.Relationship Building. Education Bachelor’s Degree Preferred in Marketing and/or related degree About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

The Assistant Store Manager contributes to the overall financial performance of the store including product merchandising/stocking, expense control, and achievement of sales and profitability goals. Manages the operations of the front-end operations to ensure all purchases are accurately recorded and that all front-end employees are well trained in shrink control and customer service. Works closely with Store Manager to execute the Annual Operating Plan and associated programs to deliver the desired sales and profit results. Trains and develops front end employees and other employees as assigned. The Assistant Store Manager ensures store adherence to all loss prevention procedures and performs Manager-on-duty functions, as well as any other duties or tasks required.Schedule: Mon to SATPay: $17/HRESSENTIAL DUTIES AND RESPONSIBILITIESSupervise and coach employees in providing efficient and friendly service at the registers and throughout the store.Must be available to work days, nights, and weekends. Includes closing procedures and responsibilities.Responsible for addressing personnel and performance issues, including coaching, verbal and written warnings.Consults with Store Manager and HR on next steps leading to progressive discipline and termination, when needed.Ensure compliance of personnel policies and procedures.Understand the mechanics of the Annual Operating Plan (AOP) and how the operations translate into the monthly Profit and Loss (P&L).Assist in the Annual Operating Plan (AOP) budgeting process. Responsible for achievement of budgeted sales and profits and, managing shrinkage with a heavy emphasis on front-end process.Participate in the annual inventory process including preparation and execution of inventory guidelines.Responsible for training front end employees and other employees on required programs.Assist the Store Manager in ensuring that all staff comply with the Companies policies, procedures, store SOPs; ensure that the facility is well maintained and is a safe environment for staff and customers.Responsible for interviewing, hiring, orienting and training assigned employee group(s).Provide floor employees with day-to-day direction to include schedules, outlining of store goals and sales and shrinkage targets, and the subsequent results and achievement of goals while performing the Manager-on-duty functions.Plan in-store demonstrations including preparation and set-up of the demo cart/display, distribution of samples of product as per the merchandising program and insures that demonstrations utilize strong suggestive selling techniques.Assist in overseeing the receiving of product, return of damaged or expired product and the proper and timely restocking of the shelves.Responsible for maintaining merchandising programs within the store such as promotional ends, signage, and other company or market specific programs.Communicate with store employees about all merchandising and marketing programs, assisting in overseeing the execution and respective follow-up reporting.Other duties as assigned by supervisor/manager.General operating procedures include:Analyze monthly store reports to evaluate controllable expenses and overall storeperformance.Address any variance to company standards with appropriate action plan,partnering with the Store Manager as needed.Ensure proper scheduling of employee to meet business objectives.Ensure all employees understand and can execute emergency operating procedures.Accept special assignments as directed by Store Manager.Adhere to, communicate, and fully support and enforce all policies, processes, and procedures of the Company.Other duties and responsibilities as assigned or required.SUPERVISION:Sales AssociatesRELATIONSHIPSInternal:The incumbent is required to interact with employees at all levels of responsibility throughout the company.External:The incumbent is required to interact with all customers and service providers.WORK ENVIRONMENTWork is performed in a retail store setting, open to the public. While performing the duties of this job, exposure to outside weather conditions which can include inclement weather. The noise level in the work environment is usually moderate. Work is typically performed on a level surface however the use of a ladder or working on an elevated surface may be required as needed. Temperature varies throughout the store ranging from -10 to 85 degrees. Required to physically interact with customers.MINIMUM QUALIFICATIONSHigh School Diploma/GEDPREFERRED QUALIFICATIONSMust possess strong planning and solid organizational skills.Must exhibit the strong desire and ability to deliver superior customer service, and build professional relationships with the client base, maintaining a strong, consistent customer focus.Must possess the ability to think quickly and critically, make good, solid business decisions; demonstrate good common sense; and have the ability to think logically.Must maintain excellent leadership skills, be highly motivated and self-driven, and possess solid communication and conversational skills and negotiation skills.Must maintain the adaptability and the willingness to assist in accomplishing the job every day, ensuring that everything necessary is completed to offer the customer fast, easy and efficient, and professional service.Must maintain strong business awareness and an ability to review and interpret financial data.Must have the ability to work a flexible schedule that may include early mornings, late evening, holidays and/or weekends.Must possess and exhibit competency and proficiency with computer applications and Microsoft programs.PHYSICAL QUALIFICATIONSMust be able to perform the following physical activities for described length of timeOCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVERJOB REQUIRES WORKER TO:FREQUENCY:STAND: CONTINUOUSLYWALK: CONTINUOUSLYDRIVE VEHICLE: OCCASIONALLYSIT: OCCASIONALLYLIFT1-10 lbs (Sedentary): CONTINUOUSLY11-20 lbs (Light): CONTINUOUSLY21-50 lbs (Medium): CONTINUOUSLY51-100 lbs (Heavy): FREQUENTLYOver 100 lbs (Very Heavy): OCCASIONALLYCARRY1-10 lbs (Sedentary): CONTINUOUSLY11-20 lbs (Light): CONTINUOUSLY21-50 lbs (Medium): CONTINUOUSLY51-100 lbs (Heavy): FREQUENTLYOver 100 lbs (Very Heavy): OCCASIONALLYPUSH/PULL 1: FREQUENTLYCLIMB/BALANCE 2: FREQUENTLYSTOOP/SQUAT: FREQUENTLYKNEEL: OCCASIONALLYBEND: FREQUENTLYREACH ABOVE SHOULDER: FREQUENTLYTWIST: FREQUENTLYGRASP OBJECTS 3: CONTINUOUSLYMANIPULATE OBJECTS 4: CONTINUOUSLYMANUAL DEXTERITY 5:FREQUENTLY1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $15-$20 per HR.This role will also receive overtime.Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here:

HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:Opportunity: Grow Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on established merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We’re Looking For: You.Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Address:377 W Jackson Street Suite 8BLocation:USA HomeGoods Store 1029 Cookeville TNThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:Opportunity: Grow Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on established merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We’re Looking For: You.Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Address:2835 S Highway 27Location:USA TJ Maxx Store 1269 Somerset KYThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The ITSM Manager leads a team dedicated to delivering and managing IT services within the organization. This role ensures that IT services align with business needs and are delivered efficiently. The ITSM Manager oversees the implementation and management of IT Service Management (ITSM) processes, including incident, problem, change, and service visibility management. This role collaborates with various departments to ensure continuous improvement of IT services and adherence to best practices. You will Oversee the implementation, management and documentation of ITSM (IT Service management) processes, including incident management, problem management, change management, and service visibility.Manage ITSM projects and initiatives, ensuring IT services are aligned with business needs and delivered efficiently.Lead program of change management for the IT department, including facilitating and reporting of change control board meetings.Generate detailed reports and perform in-depth analysis to identify root causes, trends and areas for improvement inincident and problem management.Collaborate with various departments to ensure continuous improvement and health of IT services.Monitor and report on IT service performance and compliance with Service Level Agreements (SLAs).Build and lead a team of ITSM professionals to deliver high-quality IT services.Continuously monitor and evaluate IT processes to identify areas for improvement using Information Technology Infrastructure Library (ITIL) frameworks to optimize service delivery, reduce downtime, and enhance overall efficiency.Collaborate with the CISO (Chief Information Security Officer) to integrate security requirements into IT service management processes, ensuring compliance with organizational security policies and procedures.Develop metrics to evaluate service performance and implement improvement initiatives.Define the strategic direction for IT services to ensure alignment with overall business objectives.Convert strategic goals into detailed service designs, emphasizing efficiency and effectiveness. You have Minimum 2-3 years’ experience in a successful ITSM environment.Ability to read, write, and speak to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Deep knowledge of ITSM frameworks and best practices.Experience leading delivery of IT services to enterprise customers.Experience setting project vision/scope, building the team to deliver, and overseeing delivery.Strong experience leading a technical project team with the ability to lead people, provide direction, and set clear objectives.Strong understanding of ITIL best practices and industry standards. - ITIL Certified preferred. Working knowledge of ITSM tools and platforms, such as Jira Service Manager.Strong understanding of application and data security for IT services.Ability to analyze data and metrics to improve service delivery. Education Bachelor’s degree preferred or equivalent work experience in Information Technology. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary At SERVPRO we pride ourselves on our Mission to make it “Like it Never Happened” for our customers. We have a wonderful group of dedicated professionals in our office and as the Director of Treasury, Credit and Risk Management you would be responsible for cash and treasury management, debt reporting, credit, collections and enterprise risk management. You will Manage and supervise the Treasury and Credit departments.Daily cash management and bank reconciliations.Cash flow forecast and daily / weekly / monthly cash management.Report production related to the company debt – monthly management certificates, quarterly noteholders reports and other ancillary reporting associated with the whole business securitization.Management of the banking relationships for the company.Support annual audits by providing information and responses to auditors.Recommend and support the execution of financing and working capital improvement plans.Partner with various teams to optimize the global banking and cash management.Prepare presentations for executives, lenders, rating agencies, etc.Support M&A, Capital Investment, and other corporate initiatives.Support special projects and other duties as assigned.Coordinate with operations team and the warehouse on extending credit.Work with National Accounts, Managed Accounts and other Headquarters departments to facilitate billings, collections and franchise reimbursements.Responsible for enterprise risk management, all corporate insurance and broker relationships.Manage the annual insurance renewals and managing the associated brokers.Prepare special reports by collecting, analyzing, and summarizing information and trends.Motivate and maintain a well-trained and cohesive staff of trained professionals.Actively protect the company from any fraud, loss or credit risk. You have Minimum of 5 years of progressive, related work experience.Bachelor’s degree in business required. Certified Treasury Professional (CTP) preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary: The Regional Account Manager will be responsible for driving commercial revenue via new account acquisition, strategic account management, key account activation and engaging with and supporting the franchise system. By working closely with franchises, commercial prospects, key clients, and Centers of Influence (COIs), the Regional Account Manager will focus on building, nurturing, and maintaining profitable, long-term relationships. The successful candidate will leverage their business development and relationship management expertise via prospecting, negotiating, securing agreements/contracts, and managing existing accounts to grow the business within their region. This role will be pivotal in supporting the company’s growth trajectory of achieving $10B in Commercial Sales. Major Duties and Responsibilities Territory Development Strategic Planning: Research and identify opportunities for new account acquisition and key account growth, developing and executing strategic plans to capitalize on these opportunities driving account activation.Target Account Execution: Using a consultative sales approach, prospect and close new commercial client programs. Duties will include engaging a prospect list of viable target accounts, successfully negotiating master service agreements, and completing program implementation and rollout to the SERVPRO franchise system.Account Management: Build and maintain strong relationships with key client decision makers to increase service line utilization, ensure client satisfaction, and promptly address any concerns. Lead quarterly business review meetings with client to develop best strategies for growing client revenue.Account Relationship Management: Build and maintain strong working relationships with industry Centers of Influence (COIs), SERVPRO internal teams, and SERVPRO franchises to promote business development efforts and deliver a best-in-class experience to commercial clients.Account Activation: Assign account locations based on guidance from Operations. Work with Marketing to develop account specific sales materials, including videos explaining sales process, cascading information to franchises and providing support in building local account relationships to drive account penetration.Franchise Engagement and Support: Work closely with franchise sales representatives to secure regional contracts and agreements, while providing guidance and training on effectively engaging with and supporting existing commercial clients. Coordinate regional sales efforts to increase visibility, foster collaboration, and strengthen partnerships between SERVPRO HQ and the franchise system.Franchise Sales Support: Equip and train franchise sales representatives on the use of sales collateral including playbooks, product brochures, objection-handling techniques, and competitive insights.Performance Monitoring and Reporting: Track key performance indicators (KPIs) for commercial accounts within region and document all business development activity in Salesforce database. Report on results and activities, reviewing the pipeline business development progress, client recall, new program implementation, lead and revenue data, and franchise engagement at quarterly division meetings.Other Key Activities: Tradeshow attendance, industry networking event participation, client entertainment, and other duties as assigned. Key Performance Indicators (KPIs): Regional Revenue Growth: Achieve assigned revenue growth targets based on overall company annual objectives.New Client Programs & Client Program Renewals: Win net new or reengage $0 accounts to revenue generation.Client Activation: Full client activation process from initial engagement with client through to providing marketing materials and support to the local franchise level for all locations. Essential Skills: Communication: Excellent communication and presentation skills are vital for building and maintaining strong client relationships, collaborating with internal teams, and managing client expectations.Negotiating: Ability to secure favorable terms, work through client concerns, and arrive at mutually beneficial agreements.Account Management: Strong account management skills are necessary to build and maintain client relationships, address client needs, and ensure client satisfaction and retention.Problem-Solving: The ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Adaptability: Being adaptable to market changes and new challenges is crucial for staying ahead in a constantly evolving business environment.Data Analysis: Proficiency in using CRM software and other relevant tools to gather and interpret data is necessary for tracking performance, identifying trends, and making informed decisions.Time Management: Effective time management skills are required to balance multiple priorities and manage time efficiently.Results Oriented: A proactive approach to identifying and pursuing new business opportunities in a timely fashion is critical to this role. Required Qualification (Knowledge, Skills, and Abilities) 5-10 years of experience in Sales, Business Development, Account Management or a combination with a focus on commercial sales.Solid knowledge of navigating the commercial sales cycle.Good understanding of commercial client procurement processes and contracting vehicles.Excellent communication, negotiation and presentation skills; the ability to influence key stakeholders at all levels.Demonstrated ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions, while managing multiple priorities at the same time.Results-oriented mindset and a proactive approach to identifying and pursuing business opportunities.Prior experience working within a franchise system a plus.Prior experience working in the restoration industry a plus. Education Bachelor’s degree or equivalent work experience Working Conditions Location: Headquarters or remote depending on territory.Standard working hours, based on a 40 hour work week.Additional working hours required as needed to meet deadlines, complete assignments and projects on schedule.Up to 50%+ travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Product Support Manager – IT will report directly to Director of Product Management. This role develops, implements and maintains policies and procedures on application support services. This individual manages the team to ensure that all support or service requests are dealt with according to the agreed procedures. They will also provide technical support for software and systems, and to ensure that problems are resolved in a timely manner. They are charged with responding to and resolving issues across the SERVPRO ecosystem related to proprietary SERVPRO applications and sanctioned 3rd party integration products. This position will oversee the deployment, configuration, pilot/beta rollouts, and implementation of SERVPRO solutions to service both the Franchises and Headquarters. Product support managers will offer both technical support and human support. Technical support relates to the maintenance of the app, software, and other organization's technological systems. Human support relates to helping the end-user understand how to use the application or system and help solve any issues. Major Duties and Responsibilities White Glove Service: Provide support that surpasses clients' expectations by prioritizing their needs, genuinely caring about their success, personalizing their experience, and solving for issues before they arise, if possibleManaging a team: Leading a team that resolves technical issues for users, and ensuring that requests are handled according to procedures Identifying problems: Reviewing issue reports and other problems, looking for patterns and assisting with designing solutions Training: Teaching staff how to implement solutions to problems as well as users on how to use applications, if applicableSupporting clients: Providing third tier support, software training, and acts as the “face of technology” to the franchises during betas and product rolloutsWork & request prioritization: Assist Director of Product Management with escalating and prioritizing issuesImproving application stability: Identifying ways to improve application stability and availability Participating in hiring: Helping to find staff who can resolve technical problems Troubleshooting: Resolving technical issues and providing support to customersWorking with vendors: Assisting with vendor engagement, issue support, and coordinating deploymentsCommunication: Communicating with customers, franchises, 3rd party vendors, and other team members to convey technical information with the intent of resolving issuesDocumentation: Maintaining documentation for incident tracking, recordkeeping, change control, and configuration maintenanceSoftware maintenance: Maintaining and enhancing the performance of existing and new software applicationsSoftware development: User testing and documenting release notes for software applicationsSoftware evaluation: Evaluating software packages to be deployed and identifying areas for improvementApplication selection: Recommending applications that best meet user needs and organizational goalsSoftware installation: Coordinating software installations and procedure changes You have 3+ years of technical support experienceExperience working in franchising a plus, not requiredAbility to interact with individuals at all levels, including senior leadershipExceptional business judgment; capable of driving results with a focused, pragmatic approachAbility to formulate strategies and identify trends through research and analysis of various dataStrong written and verbal communication skillsTeam player with the ability to work independently and willingness to take on challenges in a dynamic environment Education Bachelor’s degree in Computer Science field or a technical degree and relevant experience Working Conditions Fast-paced, high pressure office environment.Standard working hours based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule, and support after-hour deploymentsMinimal travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Commercial Accounts Senior Marketing Manager is responsible for developing, implementing, and overseeing B2B marketing strategies and programs that align with SERVPRO’s goals and objectives and drive business growth and enhance brand presence. Major Duties and Responsibilities Develops and executes comprehensive B2B marketing strategy that aligns with SERVPRO’s goals and objectives.Analyzes market trends, customer insights, and competitive landscape to inform marketing strategies and identify new opportunities.Working with the business intelligence team to refresh market data utilized by the business for the commercial vertical.Working with Commercial Accounts leadership to develop and launch Commercial sales programs to the SERVPRO Sales organization.Creates and implements a sales tool kit including a B2B playbook, presentation materials, brochures, client testimonials, and case studies by vertical.Leverages B2B channels with a strong social strategy on LinkedIn and partnering with sales on focused trade show strategies to reach targeted decision-makers in key verticals.Development of a marketing calendar for National Accounts team including key events, social media activities, as well as other marketing related activitiesCreates, manages, monitors and measures performance of marketing campaigns by vertical to generate leads, increase brand awareness, and drive customer engagement and adjusting as necessary to achieve desired outcomes.Collaborates with sales, product, and other cross-functional teams to ensure alignment and maximize the impact of marketing initiatives.Monitors and reports on the performance of marketing campaigns, providing actionable insights to improve effectiveness and ROI. Provides marketing leadership, program development and launching programs at key events including SERVPRO Convention, Trade Shows, Industry Events and Commercial Sales Summit conferences.Develops strategic frameworks that align with the company’s objectives, including market analysis, segment targeting, and executing strategies that maximize ROI.Leads and coordinates multiple projects simultaneously, ensuring timely and successful delivery.Identifies and pursues new business opportunities in a timely fashion.Fosters innovation and creativity in developing unique campaigns and solving problems that will significantly differentiate the brand.Provides strong leadership and guidance to inspire and guide cross-functional teams towards achieving marketing goals.Understands customer needs and behaviors and gathers customer insights to tailor strategies that meet market demands.Utilization of digital marketing tools and platforms for effective marketing management. Required Qualification (Knowledge, Skills, and Abilities) Minimum of 5-10 years of experience in B2B marketing, preferably in a commercial setting developing strategies and comprehensive Marketing programsStrong understanding of digital marketing channels, including email, social media, content marketing, and SEO.Excellent project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.Strong analytical skills with experience in understanding and analyzing market data specific to the Commercial marketplace.Previous experience working in a franchise organization is a plus, cross-functional experience and working in a matrixed environment is desired.Proficiency in marketing automation tools and CRM systems is a plus.Stellar communication skills are essential for conveying ideas and strategies effectively across all levels of the organization and to external stakeholders.The ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Being adaptable to market changes and new challenges is crucial for staying ahead in a constantly evolving business environment.A robust analytical skill set enables marketing managers to decipher complex data, translate analytics into actionable strategies, and measure the effectiveness of marketing campaigns.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s degree in Marketing, Business or equivalent work experience. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Responsible for national account business development within the commercial space. Key activities include account prospecting, negotiating, and closing agreements/contracts, program development and implementation, reporting, and overall account management to grow the business. Major Duties and Responsibilities Perform regular territory reviews and prioritization around prospects and current accounts to ensure focus on the largest opportunities within your territory.Aggressively target, prospect and secure new commercial client programs. Duties will include developing a robust sales pipeline in Salesforce, securing client meetings, developing programs, successfully negotiating, and closing master service agreements and completing program implementation and rollout to the SERVPRO franchise system. Build and maintain strong relationships with key client decision makers to ensure satisfaction and address any concerns. Develop key account plans, monitor client performance regularly, and lead quarterly business review meetings to develop best strategies for growing client revenue.Continuously review the pipeline business development process, communicate results and activities, track performance results including new client wins, program implementation metrics, leads, jobs, and revenue data, and franchise communication tactics. Present progress and promote the vision of Commercial National Accounts at SERVPRO franchise area meetings. Develop and maintain strong professional relationships with key internal personnel including other Commercial Account Managers, Commercial Large Loss, coordinators, paralegals, accounting, Franchise Business Consultants, and other key departments.Attend National/Regional trade shows, industry networking event participation and client entertaining opportunities as assignedAchieve assigned revenue growth targets based on overall company annual objectives.Prospect, develop, close, and implement assigned annual new commercial client program goal. Increase client requests for SERVPRO services (job leads) through strategic account management, monitored via usage of SERVPRO National Call Center.Take prompt action to identify and pursue new business opportunities.Build and maintain strong client relationships, collaborating with internal teams, and managing client expectations.Adapt to market changes and new challenges, staying ahead in a constantly evolving business environment. Required Qualifications Minimum five years of seasoned relationship-based business development experience required, with a focus on the restoration industry and/or commercial sales.Good understanding of commercial client procurement processes and contracting vehicles and solid knowledge of navigating the commercial sales cycle. Excellent communication, negotiation, and presentation skills; the ability to influence key stakeholders at all levels. Demonstrated ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions, while managing multiple priorities at the same time.Proven experience negotiating legal contracts with proven success at achieving mutually agreeable terms, representing Servpro franchise's best interests.Strong account management skills are necessary to build and maintain client relationships, address client needs, and ensure client satisfaction and retention.Ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Proficiency in using CRM software and other relevant tools to gather and interpret data is necessary for tracking performance, identifying trends, and making informed decisions. Experience in Salesforce preferred. Microsoft Office proficiency required.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s Degree (marketing and/or related degree) or equivalent work experience. Working Conditions Location: Headquarters or remote depending on territory.Standard working hours, based on a 40-hour work week, however weekends and nights may be required based on client, trade show, and event meetings and agendas.Additional working hours required as needed to meet deadlines, complete assignments, and projects on schedule.Up to 50% travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Senior Commercial Large Loss Project Manager dispatches and manages large loss assignments referred from SERVPRO® Call Center, Clients, and all other sources of property loss. The Senior Project Manager is also responsible for promoting active communication with the Franchise and Client, and aggressively enforces guidelines and contracts as stipulated by client. This person must reside in market in the Northeast U.S. You will Provides dispatch assistance to the Customer Care Center upon request 24/7/365Communicates Job File Requirements to OperatorsProvide Project Oversight on all Projects over $1,000,000 throughout the US as assigned by the Director. Work in Conjunction with initially assigned territorial CLLD PM on these projects.Ability to provide oversight on Multiple Projects in Excess of $ 1.000,000 each and complex in nature.Responsible for daily documentation of job progress, including: Labor and subcontract progress.Utilizes Time and Material software to provide real-time and accurate information.Responsible for completing Weekly Job Status reports with overview of every project that is assigned.Maintains a Weekly Call and Updated Written Report with the FCM for each region that is assigned.Monitors, reviews, and verifies scope and estimates for operational and pricing agreement compliance.Works in conjunction with the National Accounts Sales division to oversee and confirm that contract agreements are being followed. Ensures that carrier is notified of job progress and any reserve variance. Status Updates Weekly to CLLD support staff on National Accounts ProjectsProvides constructive review and critique of estimates to Operators.Advises Operator on best practices, processes, and equipment options. Assists in settling job site issues and/or concerns and general project oversight. Advises Operator to utilize Resource Center Preferred Vendors or other Operators for subcontract work. Works with the Operators and CLLD to qualify and maintain National Subcontractors.Secures and review completed Job File Documentation from the Operator and assist Operator in collections as needed.Actively and consistently supports all efforts to simplify and enhance the Franchise and customer experience.Provides consulting services for insurance companies.Completes and submits Expense Reports timely after incurred and maintain credit card for travel expenses as provided by company.Provide Oversight and Field Training for CLLD PM’s as assigned by the Director.Ability to read and understand Local and National Building Codes as applied in Municipalities, Counties and States across the United States.Provides Quarterly contact by telephone to LLRT Members as assigned by the Director.Develops and presents classroom training as requested by the Training Department and Insurance Clients.Travels to Storm Sites as assigned by the Director to assist in securing Projects and making certain that all documentation is in place.Work with all HQ Filed Consultants to ensure proper procedures are being followed by the traveling Franchise Teams in a named storm event. You have Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Minimum 10 years of experience in property claim adjusting and/or restoration, with a minimum of 15 years in commercial and large loss restoration and reconstruction management. Proficient with the Microsoft Office Suite Applications, including MS-Word, MS-Excel, MS-PowerPoint, and MS-Outlook. Must have a working knowledge of Xactimate Estimating and T&M Invoicing with a complete understanding of proper documentation. Must have an understanding of Property Insurance Coverage and Limitations.Excellent oral and written communication skills. Able to present information to other individuals and groups.Certificates or certifications earned in specific business functions or practices, customer-focused processes, or software applications a plus.Bachelor’s degree in Business or equivalent combination of education and relevant work-related experience preferred. Institute of Inspection Cleaning and Restoration (IICRC) and Water Restoration Technician (WRT) certifications required or the ability to obtain within first year of employment. Testing and renewal fees not reimbursed by SERVPRO®). Working Conditions Fast-paced work environment (sitting, standing, walking, and talking), based on a 40-hour work week. Travel minimum 50 percent to visit Job sites as requiredOccasional weekend travel to meet business needs.Maintain a valid Driver’s License. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Program Managers represent the IS and Business stakeholders during the development and implementation of the Programs overall strategy. Responsible for Program success and adoption (including system usage). You will Actively and consistently support all efforts to simplify and enhance the Franchise/customer experience.Utilize interviews, document analysis, surveys, site visits, business process descriptions, use cases, task, and workflow analysis to develop program-level vision, strategy, approach, and implementation plans required to achieve necessary business outcomes.Work directly with internal departments to ensure successful adoption. This may include training material creation, training execution, user documentation.Drive and challenge business units on their assumptions of how they will successfully execute their plans.Utilize process improvement skills to assist business and IS with documenting current and future processes to identify the overall program needs.Facilitate the creation of business cases, program roadmaps, and program governance structures to support Project Managers. Provide presentations to IS Governance Board for approval and prioritization.Identify the key project interdependencies across the program that may impact IS and other functional areas.Identify, track, and manage program level risks and issues. Serve as escalation point to resolve program issues, remove roadblocks, formulate contingency plans, and communicate status to programs executive leadership team.Function as central point of program communication and status for program team members, stakeholders, management, and executives. Works with PMO Manager for accurate project status.Responsible for overall program success. Engaging with Franchises, Headquarters business divisions and IS Leadership to determine if success is being met.Gather post-implementation feedback of the system and its deployment to leverage improvements in future processes and releases.Provide input to improving the solution delivery life cycle employed.Participate in assigned development planning and prioritization sessions as needed.Develop in-depth Subject Matter Expert (SME) knowledge in areas assigned and share this knowledge with other team members.Assist in user acceptance testing efforts. You have Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Experience in web-based system development using Microsoft technologies, mobile solutions and/or business intelligence preferred.Proficiency in the Microsoft Office Suite; Visio preferred.Strong analytical and program management skills required, including a thorough understanding of how to interpret customer business needs.Ability to work in a fast-paced, high pressure office environment.Strong analytical/problem solving skills.Possess a strong desire for quality by understanding the overall program needs.Ability to work independently and on complex team projects, as needed.Self-motivated, self-directed, results-oriented, and customer-focused.Ability to respond to change and able to handle ambiguity.Excellent time management, organization, and prioritization skills.Successfully engage in multiple initiatives simultaneously. Education High school diploma and four or more years’ experience in business or technology related field.Bachelor’s degree preferred. Working Conditions Fast-paced, high pressure office environment.Standard working hours based on a 40-hour work week.Additional working hours required as needed to complete testing assignments and projects on schedule.Travel up to 20% as required. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting to the CFO, this is a key senior leadership role within the organization and plays a critical role in the execution of our company strategy. This role will oversee forecasting and analyses used for critical decision making throughout the organization. This position requires a strategic thinker with extensive experience in FP&A and a solid understanding of financial systems, modeling, forecasting and M&A strategies. This role is primarily focused on driving financial performance, optimizing budgeting processes, and providing valuable insights to support decision making at both operational and strategic levels. The Vice President of Finance will be responsible for cultivating and maintaining strong relationships with both internal customers as well as Blackstone. Major Duties and Responsibilities Financial Planning and Analysis Lead the development, implementation, and monitoring of financial planning processes, including annual budgets, forecasts, and long-term financial plans.Conduct variance analysis to identify key drivers impacting financial performance and provide actionable recommendations to improve outcomes.Develop and maintain sophisticated financial models to support decision-making and scenario planning.Collaborate cross-functionally to gather relevant data and insights to enhance the accuracy and effectiveness of financial information. Business Insights and Strategic Decision Support Partner with senior leadership to provide financial insights and analysis to support strategic initiatives, investments, and business decisions.Partner with senior leadership to develop and execute our M&A strategy. Ensure we are pursuing the right opportunities that allow us to achieve long term growth.Assess the financial implications of potential opportunities, risks, and challenges, and recommend appropriate courses of action.Conduct ad-hoc analysis to address specific business questions or concerns raised by stakeholders.Stay abreast of industry trends, competitive dynamics, and economic factors that may impact the organization's financial performance. Performance Measurement and Reporting Establish key performance indicators (KPIs) and benchmarks to evaluate business performance and monitor progress against financial objectives.Continuously assess financial performance, monitoring variances, and offering timely, data-driven insights for decision making.Lead a high-performing finance team, providing mentorship and guidance.Prepare and deliver timely, accurate, and insightful financial reports and presentations for senior management and board meetings.Identify opportunities for process improvements and automation to enhance the efficiency and effectiveness of financial reporting. Compliance and Integrity of Financial Information Manage data strategy team to ensure “one version of the truth” and easy access to data by all stakeholders.Ensure Accounting and Finance team meet all deadlines for compliance Team Leadership and Development Providing leadership, direction, and management of the finance team fostering a culture of continuous improvement, collaboration, empowerment, accountability, and continuous learning.Set clear performance expectations and goals for team members and conduct regular performance evaluations and career development discussions.Encourage knowledge sharing and cross-training to ensure a high performing and resilient finance teams. Qualifications: Bachelor's degree in Finance, Accounting, and Business management is a must. MBA preferred.Advanced proficiency in financial modeling, Excel, and other analytical tools; managerial accounting experience; accounting/financial system experience; analytical, problem-solving, and critical thinking skills.5+ years of experience in a role related to M&A, deal origination, or business development. Previous experience at a Private Equity Firm is preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.