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Full Time
4/17/2025
Newburgh, IN 47630
(44.2 miles)
Registered Nurse (RN) - Telemetry Join our team as a skilled Registered Nurse (RN) in the Telemetry Unit, where you will provide specialized care to patients requiring continuous cardiac monitoring. This role involves using advanced telemetry technology to monitor patients' vital signs and ensure timely interventions. Key Responsibilities: Monitor patients' cardiac rhythms using telemetry equipment and respond promptly to any abnormalities or emergencies.Administer medications, fluids, and treatments per physician orders while ensuring patient safety and comfort.Create personalized care plans in collaboration with interdisciplinary healthcare teams.Educate patients and families about cardiac health, treatment plans, and recovery processes.Document patient information accurately in medical records systems while adhering to regulatory standards. Work Environment: The role is based in hospital telemetry units or cardiac care centers equipped with advanced monitoring technology for critical patients requiring continuous observation.This position requires strong decision-making skills and composure under pressure in fast-paced environments focused on cardiac care excellence. Benefits: A competitive salary with potential for career growth within telemetry nursing specialties or leadership roles.A comprehensive benefits package including health insurance coverage, retirement savings options, and paid leave policies.Supportive continuing education resources designed to maintain licensure requirements and enhance telemetry nursing competencies. Equal Opportunity Employer: Your commitment to delivering high-quality patient care is greatly appreciated. We are dedicated to fostering an inclusive workplace culture where every employee can thrive professionally while positively impacting patient health outcomes daily. *This information is based on the Bureau of Labor Statistics (BLS). Actual job responsibilities may vary by location.*
Full Time
3/28/2025
Owensboro, KY 42302
(30.3 miles)
TRANSLATING IN THE AIRWhen we receive or intercept data in the air, it’s critical for us to understand it in order to act accordingly. Responsible for translating intelligence communications, Airborne Cryptologic Language Analysts utilize fluent foreign language skills to analyze messages obtained during flight. Providing threat warnings and actionable intelligence that can assist in mission planning, these highly skilled specialists are critical to keeping our missions successful and our Airmen safe.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationYou must be 17–42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. High School Students may start their application as early as the end of their junior year. Applicants who are non-graduates or non-alternate credential holders must obtain an AFQT Test score of 65 or higher on the ASVAB. ASVAB SCORE REQUIREMENTS72 General (G) QualificationsA minimum score of 62 on the Predictive Success Model.No record history of temporomandibular joint pain or disorderHeight no less than 59 inches and no more than 80 inchesSuccessful completion of a polygraph testCompletion of a current Single Scope Background Investigation (SSBI)Demonstrated proficiency in a designated language, or successful graduation of the Defense Language Institute in a designated languageCompletion of Aircrew Fundamentals Course, Airborne Cryptologic Linguist Course, and designated Survival SchoolsCompletion of Initial Qualification Training with a valid aviation qualificationCompletion of 7.5 weeks of Basic Military TrainingMust be at least 17, but has not reached age 42 on the date of enlistment
Full Time
3/25/2025
Owensboro, KY 42302
(30.3 miles)
Nurse Supervisor Career OpportunityHiring for Day & Night Shift ($15,000 sign on bonus NIGHT SHIFT ONLY) Leading with Heart: Your Journey Starts HereSeeking a career that's both personally enriching and professionally rewarding, close to home Encompass Health invites you into a welcoming space that feels like family, where your worth is embraced, fostering connections akin to lifelong friendships. As a Nurse Supervisor, envision making a profound impact within your community by providing essential care and guidance throughout patients' rehabilitation journeys. Your role is critical, offering leadership ensuring seamless implementation of procedures while delivering top-tier, compassionate, and tailored care. Embrace a team-driven, supportive environment that embraces joy in their work, providing access to cutting-edge technology and comprehensive benefits from day one. Join us and discover a career where your leadership shapes impactful care and personal fulfillment.A Glimpse into Our WorldWe're confident you'll feel the difference the moment you join our team. Being at Encompass Health means being associated with a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, all united for the greater good of our patients. Our achievements, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud.Benefits That Begin With YouOur benefits are designed to support your well-being and start on day one:Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.Generous paid time off that accrues over time.Tuition reimbursement and continuous education opportunities for your professional growth.Company-matching 401(k) and employee stock purchase plans, securing your financial future.Flexible spending and health savings accounts tailored to your unique needs.A vibrant community of individuals who are passionate about what they do.Be the Nurse Supervisor You've Always Aspired to BeYour impactful journey involves:Assisting in the development and implementation of personalized patient care programs, policies, and procedures.Serving as the crucial liaison between administration, nursing management, and staff.Supervising nursing care, treatment, and services provided during assigned shifts or on a specific unit.Monitoring and managing staff, including on-the-spot feedback, annual evaluations, and administering performance counseling and disciplineAssuming patient care as needed and building meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.Celebrating patient victories along the way.QualificationsCurrent RN licensure as required by state regulations.BLS certification with ACLS certification to be obtained within one year of starting position.CRRN certification to be obtained within a year of meeting the eligibility requirements.Bachelor's Degree in Nursing or related field preferred.Two years of recent experience in an inpatient hospital setting (within the last five years).Previous leadership role, such as charge nurse or lead capacity, where you were responsible for interim reporting, issue resolution, setting direction, and having accountability for patient and staff results.The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!
Full Time
4/5/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Summary The Franchise Business Consultant (FBC) provides consultation services and support to assigned franchisees in the Five Critical Outcome areas of customer service, revenue growth, profitability, management growth, and staff development. Franchise Business Consultants actively seek to establish, train, advise, and develop franchisees in accordance with SERVPRO's policies, bulletins, manuals, and standards. The Franchise Business Consultant creates positive working relationships which develop and promote high franchisee morale and business performance within the assigned sub region. You will Prepare and complete one-on-one visitation in franchise offices, complete virtual training sessions, hold area meetings within the sub-region, and complete conference calls regularly to provide training in the area of the Five Critical Outcomes. These coaching and development sessions will be documented using Salesforce and measured with franchise Key Performance Metrics (KPM)Customer Service: As an industry leader in customer service, FBCs must actively and consistently support all efforts to simplify and enhance the franchise/customer experience, monitor franchise performance through KPMs and coach for improvement.Revenue Growth: Successfully access franchise operations to provide advice and targeted training on a continual basis to maintain SERVPRO’s continued track record of competitive performance. Actively engage franchises in annual strategic planning efforts and regular goal-setting practices to assist with a successful growth strategy including marketing development and service line growth.Profitability: Assist franchises with reviewing financial Key Performance Metrics regularly to enable franchise growth. This will include break-even, financial trend and cashflow analysis to provide guidance for franchise owners to achieve and maintain profit target expectations. Utilize financial data to analyze key metrics while planning immediate and long-term goals.Management Development: Provide assistance and consultation regarding improving owners’ skill sets in coaching, mentoring, accountability, management, and management development. Assist each owner with utilizing the available SERVPRO support tools to enable training and development of their management team.Staff Development: Provide and ensure each franchise utilizes the available resources to properly train their staff to assist with customer service, revenue growth, and profitability. Assist each assigned owner by monitoring their employees’ developmental processes as needed. Additional Responsibilities Keep Regional Director of Operations informed and provide weekly production updates.Document franchise consultation activities within Salesforce.Remain current on new technology as it relates to cleaning and restoration best practices.Conduct regular meetings to provide system updates, instructional training, and gather feedback with large groups of franchise owners.Assist with onboarding and development of franchise owners, inclusive of resales, new sales, and/or territory expansions.Adapt to franchise needs, based on assessment, and provide prescriptive training and resources to help and guide each franchise operation with customized training. This may be project-based or recurring.Answer general business operation and development questions.Control and manage individual expense reports in accordance with company travel policy.Maximize revenues and document the individual plan to improve each franchise.Help franchise owners by engaging in inter-office collaboration and mentorship.Utilize effective time management and operate with integrity to promote, advocate, educate and train in regard to the SERVPRO® Brand.Engage in completing company initiatives and assigned tasks in a timely and efficient manner.Provide headquarters with franchise feedback and support other SERVPRO® divisions as needed. You have Minimum of five (5) years as a consultant for franchise system OR ten (10) years as a successful business ownerEnglish language fluency required.Ability to communicate complex ideas effectively, both verbally and in writing, with people at all levels of the organization in a clear and professional manner.Must have "the Passion to Serve" franchisees through consultative skills.Ability to present and speak professionally to large groups.Proficiency in Microsoft Office including the use of Microsoft Word, Outlook, Teams, Excel, and PowerPoint.A thorough understanding of the SERVPRO® Operating System.A thorough understanding of SERVPRO® Stages of Development.An understanding of financial statements, QuickBooks® Online, and general business practices.A complete understanding of training venues, resources, and programs.Proper representation of the company and etiquette while representing Servpro Industries, LLC, is vital. SERVPRO® must maintain our status as the most professional company in our industry.Professional positive attitude for franchisees, team members, and colleagues is essential.Proven competence in the areas of leadership and academics.Ability to work collaboratively with others and fully engage is special projects.Ongoing effort to increase knowledge of our industry and support of the brand. Education College degree and/or appropriate work experience which may include prior business ownership, consulting experience, or mid-level or higher management accountability.Ability to complete Institute of Inspection Cleaning and Restoration (IICRC), Water Restoration Technician (WRT), and Applied Structural Drying (ASD) is required within first year of employment (Testing and renewal fees not reimbursed by SERVPRO®).Successful passing grade of company provided IICRC, WRT, and ASD testing is also acceptable. Working Conditions Must be physically able to travel independently.Up to 50 percent travel is expected.Business operations Monday through Friday, and weekends, as necessary. Weekend travel as directed by Division Director or Field Consulting Manager.Maintain a valid Driver's License.Maintain a credit card for reimbursable travel expenses. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
3/28/2025
Owensboro, KY 42302
(30.3 miles)
CONQUERING CYBERSPACEWith the constant evolution of today’s technology, information and communications can be optimized like never before. Responsible for a wide range of weaponry, training and intelligence efficiencies, Cyberspace Operations Officers are the foremost experts on the vast world of cyberspace. From computerized, satellite and airborne communications to postal operations and tracking systems, these irreplaceable assets play a critical role in planning missions and ensuring the effectiveness of our cyberspace capabilities.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationBachelor’s degree with a focus in computer and information sciences, engineering, mathematics, computer science, management information systems or other related disciplines QualificationsKnowledge of electronics theory, information technology, telecommunications and supervisory and control systems including cryptography, vulnerability assessment and exploitation techniquesCompletion of Undergraduate Cyberspace training and mission qualification training in specialty areaCompletion of a current Single Scoped Background Investigation (SSBI)Completionof Officer Training School (OTS), AirForce Academy (AFA) or AirForce Reserve Officer Training Corps (AFROTC)Must be between the ages of 18 and 42
Full Time
3/25/2025
Owensboro, KY 42302
(30.3 miles)
Hiring for PRN Day shift. PRN Rate: $32/hour Extra attention to detail Exceptional outcomes BE THE CONNECTION.Your role as a physical therapy assistant (PTA) lets you be the connection between dedication to detail and patient outcomes that exceed expectations. Use your passion for rehabilitation to ensure that patients receive care that sets the standard as you treat patients with compassion and empathy. Enhance the impact of your abilities with national post-acute care leader Encompass Health. What Makes Encompass Health Careers Different-and Better:Working at Encompass Health means being part of something special: A team that is passionate about making an impact on patients' lives each day. Unlike the typical hospital setting, Encompass Health offers you the unique opportunity to walk alongside patients on their road to recovery from stroke, spinal cord injuries, neurological disorders, joint replacements, multiple trauma and cardiac/pulmonary conditions. As you help patients achieve goals and regain independence, you can form significant relationships with them and celebrate the successes they experience along the way.Our culture of compassion and collaboration is founded on more than just the care we provide our patients; it is expressed in the values we live. We encourage and empower each employee to keep learning and growing by providing the resources to deliver a better way to care. At Encompass Health, you'll find something decidedly different and more satisfying: A career that is challenging, inspiring and rewarding. Maximize your talent and join a team that is committed to setting the standard for better healthcare with this engaging opportunity: PHYSICAL THERAPIST ASSISTANT (PTA)Here is your opportunity to channel the full extent of your knowledge, skills, ambition, and experience on a daily basis. Inspire our patients to progress each day as you:• Provide physical therapy treatment and patient care according to hospital, state and federal regulations and professional guidelines.• Perform physical therapy treatment tasks as delegated by and supervised by physical therapists.• Maintain open and ongoing communication with hospital departments to ensure that patient, staff and hospital needs are met. Credentials:• Current state licensure or certification on or before the first day of employment required.• CPR certification preferred unless otherwise required by hospital policy.• Successful completion of an associate's degree from an accredited physical therapy program preferred.• Demonstrated competence in physical therapy treatment.• Effective communication skills for working with patients, families, and caregivers required. Enjoy competitive compensation and benefits that start on day one, including:• Benefits that begin when you do.• Affordable medical, dental and vision plans provided to meet the needs of full and part-time employees and their families.• Generous paid time off that increases with tenure.• Tuition reimbursement and continuing education opportunities.• Company-matching 401(k) and employee stock-purchase plans.• Flexible spending and health savings accounts. About Us:Helping patients regain hope and independence, Encompass Health is a national leader in post-acute care. We operate rehabilitation hospitals and offer home health and hospice care in 36 states as well as Puerto Rico. Following the Encompass Way, we are driven by our core values: We proudly set the standard, lead with empathy, do what's right, focus on the positive, and remain stronger together. Realize the powerful difference you can make. Take this opportunity to join our team.To learn more about us, please visit us online at encompasshealth.com Connect with us:Equal Opportunity Employer
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary At SERVPRO we pride ourselves on our Mission to make it “Like it Never Happened” for our customers. We have a wonderful group of dedicated professionals in our office and as the Director of Treasury, Credit and Risk Management you would be responsible for cash and treasury management, debt reporting, credit, collections and enterprise risk management. You will Manage and supervise the Treasury and Credit departments.Daily cash management and bank reconciliations.Cash flow forecast and daily / weekly / monthly cash management.Report production related to the company debt – monthly management certificates, quarterly noteholders reports and other ancillary reporting associated with the whole business securitization.Management of the banking relationships for the company.Support annual audits by providing information and responses to auditors.Recommend and support the execution of financing and working capital improvement plans.Partner with various teams to optimize the global banking and cash management.Prepare presentations for executives, lenders, rating agencies, etc.Support M&A, Capital Investment, and other corporate initiatives.Support special projects and other duties as assigned.Coordinate with operations team and the warehouse on extending credit.Work with National Accounts, Managed Accounts and other Headquarters departments to facilitate billings, collections and franchise reimbursements.Responsible for enterprise risk management, all corporate insurance and broker relationships.Manage the annual insurance renewals and managing the associated brokers.Prepare special reports by collecting, analyzing, and summarizing information and trends.Motivate and maintain a well-trained and cohesive staff of trained professionals.Actively protect the company from any fraud, loss or credit risk. You have Minimum of 5 years of progressive, related work experience.Bachelor’s degree in business required. Certified Treasury Professional (CTP) preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Quality Engineering will lead the quality engineering competency within our organization. This role is pivotal in standardizing our approach to testing, automation, test data management, and governance. This person will play a critical role in ensuring the highest quality standards are met across all software development projects, driving innovation and continuous improvement in our engineering practices. This role will also involve strategic planning and collaboration with cross-functional teams to integrate quality engineering practices into all stages of the software development lifecycle. The Director will be responsible for defining and tracking key performance indicators to measure the effectiveness of testing efforts and providing regular updates to stakeholders. Additionally, the Director will lead and manage the quality engineering team, fostering a culture of learning and continuous improvement. You will Lead the design, development, and implementation of a comprehensive quality engineering competency for the organization.Standardize testing methodologies, automation frameworks, test data management, and governance processes across the organization.Overseeing all aspects of quality assurance, ensuring that testing activities adhere to established standards, procedures, and methodologies.Identify, assess, and prioritize risks and develop mitigation strategies to address them.Collaborate with cross-functional teams to ensure quality engineering practices are integrated into all stages of the software development lifecycle.Define and track key performance indicators to measure the effectiveness of testing efforts and provide regular updates to stakeholders.Leading and managing the team, including hiring, training, mentoring, and performance evaluation of team members.Stay current with industry trends and best practices in quality engineering and incorporate them into the organization's processes.Drive continuous improvement initiatives to enhance the quality and efficiency of our engineering practices.Establish processes for defect tracking, reporting, and resolution.Facilitate knowledge sharing and best practice awareness across the organization to promote a culture of learning and continuous improvement. You have Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred.Minimum of 10 years of experience in quality engineering, with a focus on testing, automation, test data management, and governance.Proven experience in leading the implementation of quality engineering competencies.Strong understanding of software development methodologies and quality assurance processes.Excellent leadership, communication, and interpersonal skills.Ability to work effectively in a fast-paced, dynamic environment.Strong analytical and problem-solving skills.Experience with modern testing tools and frameworks. Education Bachelor’s degree Computer Science, Engineering, or a related field preferred or equivalent work experience in Information Technology or Business-related field About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Software Engineering is responsible for delivering software solutions in an Agile Scrum framework for strategic initiatives while also utilizing Kanban for keep-the-lights-on efforts. This role involves overseeing the software development lifecycle, ensuring timely delivery of high-quality software, and managing a team of software engineers. The ideal candidate will have experience leading software engineering efforts in a cloud environment, preferably AWS. You will Lead the software engineering team in the design, development, and implementation of software solutions, including integrationsPartner with enterprise, solution, integration, and application architecture teams to ensure a cohesive design and implementation that supports SERVPRO's drive to become a best-of-class integrator allowing freedom within a frameworkOversee the Agile Scrum framework for strategic initiatives, ensuring effective sprint planning, execution, and retrospectivesUtilize Kanban for managing keep-the-lights-on efforts, ensuring continuous delivery and maintenance of existing systems through metric driven resultsCollaborate with cross-functional teams to define project scope and timelinesManage near-shore resources to optimize project delivery and cost efficiencyEnsure adherence to best practices in software development, including code reviews, testing, and documentationMentor and coach junior team members, fostering a culture of continuous improvement and innovationCommunicate project objectives, risks, and success criteria to stakeholdersManage multiple projects and deliverables simultaneously, ensuring alignment with business goalsManage nearshore and offshore resources to optimize project delivery and cost efficiency You have Minimum of 10 years of experience leading software engineering teamsProven experience in software development and engineering leadershipStrong understanding of Agile Scrum and Kanban methodologiesExcellent communication and interpersonal skillsAbility to manage and prioritize multiple projects in a fast-paced environmentExperience with software development tools and technologiesExperience leading software engineering efforts in a cloud environment, preferably AWS, including CI/CD pipeline automationProficiency in .NET technologies and building solutions in a microservices frameworkExperience with event-driven architecture and leveraging AWS technologies to scale Education Bachelor’s degree Computer Science, Engineering, or a related field preferred or equivalent work experience in Information Technology or Business-related field About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Artificial Intelligence Specialist is responsible for defining, testing, and implementing AI initiatives to support SERVPRO’s business objectives. This role works closely with executive leaders to align AI initiatives with IT strategy to support the goals, drivers, and objectives of SERVPRO. Artificial Intelligence Specialist drives best practices and leads the design, evaluation, and evolution of AI tools, optimizations, and governance. This individual brings deep experience in AI and ML technologies, system design, hypothesis testing, and data governance. The Artificial Intelligence Specialist excels at complex problem recognition, leading through influence, and communication with constituents ranging from senior business leaders to deeply technical engineers. This is a pivotal role driving the adoption and integration of IT technologies in the SERVPRO system. Major Duties and Responsibilities StrategicPlanning: Partner with executive and technology leadership to a develop a comprehensive strategy for Artificial Intelligence, ensuring alignment of business strategies and goals to AI tools and capabilities.AIProjects: Deliver AI solutions to the SERVPRO system, guiding projects from early formation through proof-of-concept to functional implementation.AISolutionDesign: Provide strategic direction and guidance on AI tooling for teams working across diverse business and technical domains.Mentorship: Foster a culture of continuous learning to encourage and develop intentional design, formal modeling, and sound decision-making competencies in high-potential and influential engineering resources. Collaboration: Participate in the AI Center of Excellence (CoE) to evaluate and prioritize AI opportunities for proof-of-value and proof-of-concept implementations.Innovation: Drive innovation and adoption of emerging AI capabilities in diverse problem and business domains.Governance: Establish foundational practices for utilization and governance of Artificial Intelligence technologies in accordance with corporate policies and risk posture.WorkProducts: Create and maintain tools, integrations, agents, and data sets necessary to support AI projects through development and deployment.TechnicalAcumen: Demonstrate and maintain deep technical knowledge across the core and emerging technologies in Artificial Intelligence, language models, and agents. Serve as a subject matter expert for AI related issues, including architectures, platforms, methods, and tools.ProfessionalBehaviors: Foster an innovative, collaborative, and inclusive team-oriented work environment. Communicate in an efficient, sustainable, agile, and adaptable manner. Exemplify the SERVPRO core values.Complete other duties and functions as requested by leadership. Required Qualification (Knowledge, Skills, and Abilities) Ability to read, write, and speak to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.10 + years of relevant experience in highly technical roles working with machine learning, language models, data science, or complex software development.Strong understanding of AI technologies, including large language models, natural language processing, generative AI, agentic models, prompt engineering, and retrieval-augmented generation (RAG).Strong business partner interface skills; proven leadership through influence; excellent interpersonal skills; excellent oral and written communication skills.Proven track record of developing and implementing AI or related technology strategies in a corporate environment. Education Bachelor’s degree from an accredited college or university in Computer Science or a related technical field.Advanced degree in a computer science, data science, or a computational discipline is a plus. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary: The Regional Account Manager will be responsible for driving commercial revenue via new account acquisition, strategic account management, key account activation and engaging with and supporting the franchise system. By working closely with franchises, commercial prospects, key clients, and Centers of Influence (COIs), the Regional Account Manager will focus on building, nurturing, and maintaining profitable, long-term relationships. The successful candidate will leverage their business development and relationship management expertise via prospecting, negotiating, securing agreements/contracts, and managing existing accounts to grow the business within their region. This role will be pivotal in supporting the company’s growth trajectory of achieving $10B in Commercial Sales. Major Duties and Responsibilities Territory Development Strategic Planning: Research and identify opportunities for new account acquisition and key account growth, developing and executing strategic plans to capitalize on these opportunities driving account activation.Target Account Execution: Using a consultative sales approach, prospect and close new commercial client programs. Duties will include engaging a prospect list of viable target accounts, successfully negotiating master service agreements, and completing program implementation and rollout to the SERVPRO franchise system.Account Management: Build and maintain strong relationships with key client decision makers to increase service line utilization, ensure client satisfaction, and promptly address any concerns. Lead quarterly business review meetings with client to develop best strategies for growing client revenue.Account Relationship Management: Build and maintain strong working relationships with industry Centers of Influence (COIs), SERVPRO internal teams, and SERVPRO franchises to promote business development efforts and deliver a best-in-class experience to commercial clients.Account Activation: Assign account locations based on guidance from Operations. Work with Marketing to develop account specific sales materials, including videos explaining sales process, cascading information to franchises and providing support in building local account relationships to drive account penetration.Franchise Engagement and Support: Work closely with franchise sales representatives to secure regional contracts and agreements, while providing guidance and training on effectively engaging with and supporting existing commercial clients. Coordinate regional sales efforts to increase visibility, foster collaboration, and strengthen partnerships between SERVPRO HQ and the franchise system.Franchise Sales Support: Equip and train franchise sales representatives on the use of sales collateral including playbooks, product brochures, objection-handling techniques, and competitive insights.Performance Monitoring and Reporting: Track key performance indicators (KPIs) for commercial accounts within region and document all business development activity in Salesforce database. Report on results and activities, reviewing the pipeline business development progress, client recall, new program implementation, lead and revenue data, and franchise engagement at quarterly division meetings.Other Key Activities: Tradeshow attendance, industry networking event participation, client entertainment, and other duties as assigned. Key Performance Indicators (KPIs): Regional Revenue Growth: Achieve assigned revenue growth targets based on overall company annual objectives.New Client Programs & Client Program Renewals: Win net new or reengage $0 accounts to revenue generation.Client Activation: Full client activation process from initial engagement with client through to providing marketing materials and support to the local franchise level for all locations. Essential Skills: Communication: Excellent communication and presentation skills are vital for building and maintaining strong client relationships, collaborating with internal teams, and managing client expectations.Negotiating: Ability to secure favorable terms, work through client concerns, and arrive at mutually beneficial agreements.Account Management: Strong account management skills are necessary to build and maintain client relationships, address client needs, and ensure client satisfaction and retention.Problem-Solving: The ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Adaptability: Being adaptable to market changes and new challenges is crucial for staying ahead in a constantly evolving business environment.Data Analysis: Proficiency in using CRM software and other relevant tools to gather and interpret data is necessary for tracking performance, identifying trends, and making informed decisions.Time Management: Effective time management skills are required to balance multiple priorities and manage time efficiently.Results Oriented: A proactive approach to identifying and pursuing new business opportunities in a timely fashion is critical to this role. Required Qualification (Knowledge, Skills, and Abilities) Must reside in-market (Northeast United States)5-10 years of experience in Sales, Business Development, Account Management or a combination with a focus on commercial sales.Solid knowledge of navigating the commercial sales cycle.Good understanding of commercial client procurement processes and contracting vehicles.Excellent communication, negotiation and presentation skills; the ability to influence key stakeholders at all levels.Demonstrated ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions, while managing multiple priorities at the same time.Results-oriented mindset and a proactive approach to identifying and pursuing business opportunities.Prior experience working within a franchise system a plus.Prior experience working in the restoration industry a plus. Education Bachelor’s degree or equivalent work experience Working Conditions Location: Headquarters or remote depending on territory.Standard working hours, based on a 40 hour work week.Additional working hours required as needed to meet deadlines, complete assignments and projects on schedule.Up to 50%+ travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Data Platforms is responsible for leading the teams that develop and maintain SERVPRO's data pipelines, data warehouse, data lake house, and data sets for AI and machine learning. This role works closely with executive leaders to align data initiatives with IT strategy to support the goals, drivers, and objectives of SERVPRO. The Director of Data Platforms drives best practices and leads the design, deployment, and evolution of data pipelines and structured or semi-structured data sets to support business intelligence (BI) visualizations, and machine learning/artificial intelligence (ML/AI) tools. This individual brings deep experience in data engineering, data architecture, and data governance, as well as strong leadership and organizational competencies. The Director of Data Platforms excels at complex problem recognition, data solutions, and communication with constituents ranging from senior business leaders to deeply technical engineers. This is a pivotal role driving the evolution and delivery of data technologies in the SERVPRO system. You will Partner with executive and technology leadership to develop a comprehensive strategy for data platforms, ensuring alignment of business strategies and goals to data tools and capabilities.Lead the team to design and deliver a new platform for data solutions in the SERVPRO system, guiding all phases of the project from requirements through design to implementation and support.Provide strategic direction and guidance on data tooling and techniques for delivering data into the SERVPRO data platform.Foster a culture of continuous learning to encourage and develop data management, data architecture, and data governance competencies in high-potential and influential engineering resources.Participate in data governance and data development working groups with cross functional leaders and subject matter experts.Drive innovation and adoption of new data solutions and capabilities in diverse problem and business domains.Establish foundational practices for utilization and governance of key data models, ensuring logical and physical data models conform to business conceptual models as and where they are defined.Develop and execute strategic and operational plans to lead the Data Platform teams in delivering outstanding results to their customers.Demonstrate and maintain deep technical knowledge across the core and emerging technologies in data platforms, data engineering, and data science. You have 6+ years of relevant experience in leadership roles working with data platforms, data engineering, data science, or business intelligence.Strong understanding of data technologies, including data pipelines, data warehouses, data governance, and data sets for AI and machine learning.Strong business partner interface skills; proven leadership; excellent interpersonal skills; excellent oral and written communication skills.Proven track record of developing and implementing data platform or related technology strategies in a corporate environment.Ability to read, write, and communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner Education Bachelor’s degree from an accredited college or university in Computer Science or a related technical field is preferred.Advanced degree in a computer science, data science, or a computational discipline is a plus. Working Conditions Fast-paced office environmentStandard working hours based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule.Travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary This position will oversee the complex Government Account contracts process and manage the request for proposal (RFP) process, collaborating with attorneys and both internal and external business personnel. Additionally, this role will support the company's strategic initiative to expand its market presence in the public sector (federal, state, and local). Furthermore, this position will undertake special projects and contribute to the Legal Department's key initiatives and strategic plan. You will Manage Government Account, RFP and non-disclosure agreement (“NDA”) contracts, including scheduling and attending meetings, preparing meeting minutes, managing contract negotiation and contract revision process, redline edits, weekly status reports, monthly and quarterly reports.Assist with other types of contracts (commercial/national account) and respond to requests for NDAs.Maintain accurate and up-to-date information in the contract management database for each agreement submitted to the legal department for review.Manage version control, finalization, execution, and storage of all assigned contracts.Review incoming documents/agreements and identify exceptions to approved contract templates.Manage/facilitate the end-to-end contracting process, including the submission of contract drafts to internal stakeholders for review, managing the redline process with customers and approved contract execution.Maintain deadlines on deliverables and communicate on an ongoing basis with business partners and internal clients.Provide weekly status reports to the Deputy General Counsel, Associate General Counsel and Operations Manager.Complete special projects as assigned, within the required timeframe.General department administrative duties including answering calls and emails from internal and external clients or customers. You have Paralegal certificationMinimum of three years of paralegal – government contract and office/administrative experienceUnderstanding of the Federal Acquisition Regulation (FAR) and working knowledge of the Federal Acquisition Regulations System (FARS)Understanding of Job Order Contracting (JOC)Computer and technical knowledge as well as strong analytical and organizational skills.Ability to manage a major contract process involving core clients, several internal departments and tight deadlinesAbility to understand general contract terms and conditionsAbility to effectively multi-task and work in a fast- paced environmentStrong communicative modes (verbal, non-verbal, and written) and ability to be attuned to other's needs through active listening and interpersonal skills Education Minimum of 2 years of college About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status
Full Time
3/28/2025
Owensboro, KY 42302
(30.3 miles)
ADVANCING OUR OPERATIONSIn order for us to complete our missions, our technology simply cannot fail. Covering a wide range of specialties ranging from aeronautical and computer systems to flight test and mechanical, Developmental Engineers provide advanced skill and knowledge of their particular specialties. Responsible for everything from the planning to implementation of their projects, these experts are essential to the success of operations all over the world.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationBachelor’s degree in engineering related to one of the following specialties: aerospace, aeronautical, astronautical, computer, electrical, electronics, communication or mechanicalQualificationsCompletion of the Defence Acquisition UniversityFundamentals of SystemsAcquisition Management course or Acquisition Fundamentals courseCompletion of the Air Force Flight Test Engineer course or comparableMinimum of 24 months of experience in qualified position or a master’s degree in a specified discipline and 12 months’ experience or a Doctor of Philosophy degree in a specified disciplineCompletionof Officer Training School (OTS), AirForce Academy (AFA) or AirForce Reserve Officer Training Corps (AFROTC)Must be between the ages of 18 and have not reached your 42ndbirthday
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Product Marketing Specialist is responsible for planning, executing, and analyzing a comprehensive category marketing plan for products, including creating and delivering appropriate marketing materials, cross-selling/up-selling opportunities, and the proposal of impactful promotions. The Product Marketing Specialist is also responsible for furthering the internal marketing for Product Sales and the Resource Center, along with paid marketing coordination for any assigned vendors. The Product Marketing specialist works closely with several departments and teams including Product Sales, Resource Center, eCommerce Operations, Warehouse, Cleaning Products, Purchasing, Document Restoration, Vehicle Sales, and Equipment Rental all relating to marketing, digital technology and products to ensure a superior customer experience, drive engagement, evolve the sales strategy and ensure channel growth to best drive sales and conversion Major Duties and Responsibilities A minimum of 3-5 years of experience in content and online marketing.Proficient in Microsoft Office Suite, Adobe Creative Cloud, and Google Analytics. Salesforce and InDesign a plus. Able to identify and work with print file types.Demonstrated technical and creative writing skills.Concrete understanding of content authoring and delivery principles and how these can be applied at SERVPRO® to drive Sales & Marketing initiatives. Ability to work with a diverse team of individuals with ability to develop, gain interdepartmental consensus, and implement innovative ideas and solutions.Strong organizational, time management, and prioritization skills with the ability to manage multiple projects simultaneously.Excellent team player with the ability to apply innovative ideas and critical thinking to projects within a structured environment.Excellent attention to detail with an eye for design.Strong project management mindset and self-motivation critical.Ability to handle stress, use good judgment, and make sound decisions.Assist with all aspects of eCommerce / inventory operations across 3,000+ SKUs and growingResearch and stay current on content marketing trends and the restoration industry as a whole.Provide outstanding customer service to internal and external customers.In addition to the essential job functions described above, all employeeswill perform duties and assist with special projects as requested by management. Required Qualification (Knowledge, Skills, and Abilities) Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner. A minimum of 3-5 years of experience in content and online marketing.Proficient in Microsoft Office Suite, Adobe Creative Cloud, and Google Analytics. Salesforce and InDesign a plus. Able to identify and work with print file types.Demonstrated technical and creative writing skills.Concrete understanding of content authoring and delivery principles and how these can be applied at SERVPRO® to drive Sales & Marketing initiatives.Ability to work with a diverse team of individuals with ability to develop, gain interdepartmental consensus, and implement innovative ideas and solutions.Strong organizational, time management, and prioritization skills with the ability to manage multiple projects simultaneously.Excellent team player with the ability to apply innovative ideas and critical thinking to projects within a structured environment.Excellent attention to detail with an eye for design.Strong project management mindset and self-motivation critical.Ability to handle stress, use good judgment, and make sound decisions. Education Bachelor’s Degree or combination of comparable education and experience. Experience working in/with Affiliate, Sales and Marketing Teams. Working Conditions Fast-paced, high pressure office environment.Standard working hours, based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule.Minimal travel as required for business needs.Occasional weekend and overnight travel for special events and projects. About SERVPROFor more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Product Support Manager – IT will report directly to Director of Product Management. This role develops, implements and maintains policies and procedures on application support services. This individual manages the team to ensure that all support or service requests are dealt with according to the agreed procedures. They will also provide technical support for software and systems, and to ensure that problems are resolved in a timely manner. They are charged with responding to and resolving issues across the SERVPRO ecosystem related to proprietary SERVPRO applications and sanctioned 3rd party integration products. This position will oversee the deployment, configuration, pilot/beta rollouts, and implementation of SERVPRO solutions to service both the Franchises and Headquarters. Product support managers will offer both technical support and human support. Technical support relates to the maintenance of the app, software, and other organization's technological systems. Human support relates to helping the end-user understand how to use the application or system and help solve any issues. Major Duties and Responsibilities White Glove Service: Provide support that surpasses clients' expectations by prioritizing their needs, genuinely caring about their success, personalizing their experience, and solving for issues before they arise, if possibleManaging a team: Leading a team that resolves technical issues for users, and ensuring that requests are handled according to procedures Identifying problems: Reviewing issue reports and other problems, looking for patterns and assisting with designing solutions Training: Teaching staff how to implement solutions to problems as well as users on how to use applications, if applicableSupporting clients: Providing third tier support, software training, and acts as the “face of technology” to the franchises during betas and product rolloutsWork & request prioritization: Assist Director of Product Management with escalating and prioritizing issuesImproving application stability: Identifying ways to improve application stability and availability Participating in hiring: Helping to find staff who can resolve technical problems Troubleshooting: Resolving technical issues and providing support to customersWorking with vendors: Assisting with vendor engagement, issue support, and coordinating deploymentsCommunication: Communicating with customers, franchises, 3rd party vendors, and other team members to convey technical information with the intent of resolving issuesDocumentation: Maintaining documentation for incident tracking, recordkeeping, change control, and configuration maintenanceSoftware maintenance: Maintaining and enhancing the performance of existing and new software applicationsSoftware development: User testing and documenting release notes for software applicationsSoftware evaluation: Evaluating software packages to be deployed and identifying areas for improvementApplication selection: Recommending applications that best meet user needs and organizational goalsSoftware installation: Coordinating software installations and procedure changes You have 3+ years of technical support experienceExperience working in franchising a plus, not requiredAbility to interact with individuals at all levels, including senior leadershipExceptional business judgment; capable of driving results with a focused, pragmatic approachAbility to formulate strategies and identify trends through research and analysis of various dataStrong written and verbal communication skillsTeam player with the ability to work independently and willingness to take on challenges in a dynamic environment Education Bachelor’s degree in Computer Science field or a technical degree and relevant experience Working Conditions Fast-paced, high pressure office environment.Standard working hours based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule, and support after-hour deploymentsMinimal travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
3/28/2025
Owensboro, KY 42302
(30.3 miles)
KEEPING OUR FORCES HEALTHYCaring for the health of our Airmen also means helping preclude illness before it can affect our community. Public Health Officers apply public health, preventive medicine, and medical entomology knowledge, techniques, and skills to promote health and reduce the incidence of communicable/zoonotic/vector-borne diseases, occupational and environmental illnesses and injuries, food-borne diseases, and disease and non-battle injuries while in-garrison and deployed. Public Health Officers constantly monitor conditions and potential health threats. These specialists promote public health through epidemiological surveillance of health and disease trends in populations, as well as monitoring food safety practices, and sanitation levels in public and food service facilities.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationDoctor of Veterinary Medicine (DVM/VMD)Master of Public Health degree (MPH/MSPH) Note: all applicable degrees must be from accredited institutions and programs and applicants must have/maintain a 3.0 GPA or higher on a 4.0 scale for all applicable degrees. QualificationsFor Public Health Officers, knowledge of basic epidemiology, microbiology, food technology and hygiene, communicable diseases, occupational and environmental health,and medical entomology. Completion of the basic Public Health Officer (PHO) course and the Contingency Preventive Medicine (CPM) courseCompletion of Officer Training SchoolMust be between the ages of 18 and have not reached your 42ndbirthday For Medical Entomologists, knowledge of medical entomology, arthropod biology, vertebrate and invertebrate hazards, and Integrated Pest Management principles. Completion of the basic Public Health Officer (PHO) course and the Contingency Preventive Medicine (CPM) courseCompletion of the Operational Entomology CourseCertification as a DoD Pesticide Applicator through a DoD-approved courseCompletion of Officer Training SchoolMust be between the ages of 18 and have not reached your 42ndbirthday
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Franchise Auditor performs audits of franchise owners from start to finish, from selection of Franchises audited to issuance of audit reports and collection of audit findings. In addition to performing audits of franchises, this position is responsible for reviewing other businesses owned by SERVPRO® franchise owners and personal accounts of SERVPRO® owners. The audits are performed primarily in order to determine if franchises are properly reporting and paying royalties. Auditors will provide recommendations to franchises regarding office procedures and bookkeeping. Major Duties and Responsibilities Review of Franchises to select and schedule audits of those Franchises determined to be at higher risk of incorrectly reporting sales.Complete in-house, resale, and voluntary audits in a timely basis.Review of accounting records, including financial statements, bank statements, and tax returns to determine if transactions are properly recorded.Collect materials needed to complete audits and collection of audit monies due.Correspond with Franchises and their office staffs and accountants regarding:Audit notificationsInformation needed to complete audits.Teaching proper posting of transactions.Issuance of audit reports.Collection of monies due.Verbal and written communication with Franchises, Distributors, other Corporate Departments, including our Legal, Credit, and Accounting Departments, and other parties including Executive Management, as needed during audits. Additional Responsibilities Preparation of status reports detailing audits and preparation of various other reports.Participation in special projects. Required Qualifications Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Must be able to interact verbally (sometimes in difficult situations) with Franchise owners, franchise office staff, and franchise accountants as well as various Corporate staff.Must be detail oriented.Must be knowledgeable in Word, Excel, and QuickBooks.Ability to adapt to change quickly and multi-task. Several audits are in process at any given time.Must have initiative and perseverance. Must be able to confront and deal with auditees in difficult situations regarding unreported sales. Education Associates degree in Finance, Accounting, or Business-related field required. Working Conditions Standard working hours; based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary We are seeking a detail-oriented Communications Editor & Copywriter to join our communications team. The Communications Editor & Copywriter reports to the Director of Communications. In this role, you will play a critical role in ensuring that all written content produced by the company is accurate, engaging, and aligned with our brand voice, messaging and strategy. You will be responsible for editing and proofreading a variety of materials, including corporate communications, training resources, executive and internal documents. You will also be responsible for creating high-quality written content that aligns with our brand voice and messaging, as needed. Your ability to craft compelling copy and refine existing content will be instrumental in supporting our company objectives and enhancing communications throughout our company. Major Duties and Responsibilities Function as editorial subject matter expert for headquartersincluding conducting an editorial review of internal and external content, collateral materials (video, written, and more), and presentations; reviewing and revising content to improve clarity, accuracy, and relevancy; advising and consulting with groups and individuals across the organization; proofing and processing legal approvals as necessary.Review and edit all corporate materials for grammar, punctuation, style, tone, and consistency. This includes but is not limited to press releases, newsletters, intranet content, social media posts, and internal communications.Proofread all documents to ensure they are free from errors and align with the company’s style guide and brand voice.Collaborate with writers, designers, and subject matter experts to create clear, concise, and compelling content that resonates with our target audiences.Maintain and enforce brand guidelines across all content to ensure a cohesive and consistent brand voice and messaging.Manage multiple editing projects simultaneously, prioritizing tasks to meet deadlines and ensure timely delivery of materials.Provide guidance and feedback to internal teams on best practices for writing and content creation. Offer support in developing writing skills across the organization.Work closely with the HR team on their events and initiatives throughout the year Collaborate with communications team, headquarters teammates, and franchise teammates for consistency in the delivery of news and other contentincluding managing the systemwide news feed of the intranet, managing the headquarters news feed, and optimizing calendars and events coordination which will require managing the priority of messages and altering schedules and strategies on short notice due to urgencies.Execute urgent broadcasts and other communications; the ability to multitask and adjust anticipated plans is a mustMaintain the SERVPRO Communications Resource Guide and advise on changes to the Brand Identity Guide and the acronyms listManage and disseminate digests, including but not limited to the Weekly Bulletin Digest, Hubbub recap email digest, and assist with SERVPRO in :60 newsletter Required Qualification (Knowledge, Skills, and Abilities) 3+ years of experience in editing, writing, or content management, corporate or agency experience a plus. Results-oriented, self-motivated, and creative.Proven ability to think strategically; a natural problem-solverExceptional editing and proofreading skills with a strong understanding of grammar, punctuation, and style.Ability to write and edit in various tones and styles, tailored to different audiences and platforms.Strong project management skills with the ability to handle multiple projects and deadlines.Excellent communication skills, both written and verbal.Experience with AP and/or Chicago style.Meticulous attention to detail and a commitment to producing high-quality work.Technologically savvy and willing to learn, adopt, or create new software and processes.Strong team player who works well with others and fosters a positive working environment.Ability to thrive in a fast-paced, dynamic environment with changing priorities.Strong creative thinking skills with a passion for storytelling and content creation.Ability to align content with broader business objectives and brand strategy. Education Bachelor’s degree in English, Journalism, Communications, or a related field which demonstrates the ability to research and write.About SERVPROFor more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job summary The primary objective of the Product Sales Coordinator is to successfully sell to a closed market of independently owned SERVPRO Franchise operations. This role helps our Franchises succeed by building strong relationships through identifying and fulfilling product needs, promoting and selling the highest quality restoration products, and providing excellent client service. You will Achieve Product Sales objectives for equipment and parts, chemicals, operating supplies and drying chamber. Each Sales Coordinator must achieve assigned sales goals per category for their assigned zone.Complete assigned number of outbound proactive calls pulled from the core initiators on the Proactive call calendar per zone on a weekly, monthly, and quarterly basis and record in SalesForce. Zone 1-47 calls/week, 100 calls/month, 300 calls/quarter.Zone 2-47 calls/week, 100 calls/month, 300 calls/quarter.Actively and consistently support all efforts to simplify and enhance the Franchise / customer experience. Proactively communicate marketing e-mails to required Franchisees on new products, product updates, training opportunities, pricing, other concerns, etc. Actively engage in vendor related Professional Development through webinars, on-site training, training at convention, and Director/Trainer meetings. Responsible for signing one new Equipment on Demand (EOD) participant per month. Create and maintain comprehensive reports/supporting documentation relating to sales analysis as needed.Assist with new projects as they relate to Product Resources function. Conduct special project analysis of sales and customer reviews. You have Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.Ability to travel to area meetings to promote Product Sales Division and support our Franchisees as it relates to their specific product needs by giving powerful presentations with top notch execution. Must be able to travel to storm sites to provide direct assistance to Franchisees seeking to purchase equipment and supplies.Proficient with all Microsoft Office programs. Ability to work independently.Ability to make decisions and solve problems while working under pressure.Ability to communicate with all levels of management and company personnel.Ability to show judgment and initiative and to accomplish job duties in a timely manner.High School Diploma or GED and three years equivalent sales experience.Ability to maintain 24/7 availability to address any urgent matters or client needs that may arise outside of regular business hours. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Franchise Technology Specialist 2 is responsible for assisting the Franchise Technology Manager and Service Line Product Managers with the identification and prioritization of technology improvements, as well as designing, directing and assisting with the delivery of training associated with new and existing SERVPRO technology. The Franchise Technology Specialist 2 will collaborate with internal stakeholders and the franchise community on how to properly use new SERVPRO technology as well as new features of existing SERVPRO technology. Major Duties and Responsibilities Identify, design, direct, and assist with the delivery of resources associated with SERVPRO technology.Partner with Information Technology team to coordinate and assist with User Acceptance Testing (UAT).Work with Information Technology team to establish Alpha/Beta test schedules, as well as identifying and working with participating franchises to provide software feedback to IT.Function as a subject matter expert while attending project planning/update meetings.Work in tandem with other technology and rollout stakeholders such as Product Managers, Information Systems, National Accounts, Field Operations, and Franchise Training to optimize the efforts of each team.Ensure that all SERVPRO technology training resources properly equip each position within the franchise community with the knowledge they need to succeed.Ensure that all training resources emphasize not just how to use the technology but also the why behind certain actions. (i.e., downstream impacts, client visibility, customer satisfaction, key performance metric impact, etc.).Communicate all franchise technology support resources to key stakeholders such as, the SERVPRO Help Desk and Franchise Operations teams, to ensure franchises have access to knowledgeable support.Coordinate with all implementation stakeholders to address any challenges in a timely manner.Assist Franchise Training team with the creation of technology resources. Required Qualification (Knowledge, Skills, and Abilities) Two to three years of work experience in a technology role such as training, project management or business analyst.Experience with Verisk suite of software, for example Xactimate, is preferred.Experience with CoreLogic suite of software, including CoreLogic Mitigate, Estimate, and Dash is preferred.Knowledgeable with Microsoft suite of software required.Experience with project management methodology preferred.Experience with process mapping methodology preferred.Strong attention to detail to ensure accuracy and provide validation of results.Intellectual curiosity, along with excellent critical thinking skills, to be able to disaggregate issues, identify root causes and recommend solutions.Ability to execute/manage multiple projects simultaneously while balancing competing and changing priorities.Effective written and verbal communication skills; able to conduct task demonstrations, develop and deliver presentations, convey technical concepts to non-technical audiences, and produce written content.Strong focus on delivering excellent customer service. Education Bachelor’s degree in business administration, technology, or related comparable field experience Certifications in relevant previously mentioned software is preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary This position creates online content for all internal and external web properties as well as coordinating the content team deliverables for publication. The Senior Content Marketing Specialist will be responsible for providing editorial judgment and brand guidance for web content. This position will also provide training and resources for web initiatives and provide web-related customer service as needed. Major Duties and Responsibilities Create new content for all internal and external web properties, ensuring consistency and compliance with brand agency and legal guidelines.Meet with the web marketing, SEO, and SEM teams to ideate and define content goals.Research content and consumer trends to ensure that content is relevant and appealing.Develop content strategies to effectively reach the desired target audience and marketing goals.Create content for a variety of platforms including blogs, websites, communications, and training resources.Proofreading and editing content before publishing.Visual storyteller, creating thought leadership content for conferences and webinar presentations.Manage content calendars and ensure that the content remains consistent across all platforms.Lead coordination with the marketing and writing teams to ensure timely delivery of assignments.Track consumer and content analytics and generating reports and presentations.Keep up to date with content trends, consumer preferences, and advancements in technology.Develop and lead a content marketing process to optimize web properties.Create articles and web content to educate consumers and optimize web pages for better search engine performance.Develop communication plans and implementation strategy surrounding new initiatives.Create website landing pages and other resources as necessary.Manage and coordinate content for Web Marketing Monthly Newsletter.Develop training resources to support Web Marketing product launches and initiatives.Deliver live presentations at convention workshops, area meetings, NFTP, FMC, ServproTV, and other forums.Actively and consistently support all efforts to simplify and enhance the Franchise/customer experience.Support the Franchise community via Web Services emails, phone support, and help desk support tickets.Complete web projects as assigned by the Web Operations Manager. Required Qualifications (Knowledge, Skills, and Abilities) Strong online SEO copywriting, content developing and proofing experience.4 years experience in content marketing: determining editorial requirements, establishing an appropriate narrative, writing and editing business content.4 years experience with content management systems.3 years of experience in search engine optimization (SEO), and SEO tools. Excellent customer service knowledge and experience to provide web. marketing related customer support to internal and external customers.4 years experience strong understanding of marketing and advertising fundamentals preferred.Experience in search engine optimization (SEO) for content marketing and content marketing principles.Coordinate closely with in-house SEO Specialist and SEO agencies to plan and create content to meet business goals. Experience creating original content quickly and efficiently at scale.Experience using content management systems to maintain and disseminate content.Requires flexibility, attention to detail, and ability to get things done quickly.Experience in user testing and A/B testing methods to optimize and apply learning.Excellent written and verbal communication skills using a clear, straight-forward, and professional manner.Creative, diplomatic, cool under pressure, and fantastic interpersonal skills.Self-motivated with the ability to manage complex situations with limited supervision.Experience in customer service to provide web marketing related customer support to internal and external customers.Possess strong organizational and time management skills with excellent attention to detail.Enjoy working in a dynamic and efficient team that can easily shift in a new direction.Experience working with third party vendors to develop standard operating procedures and creative asset workflow.Must be a team player with the confidence to take the lead and guide when necessary.Good technical background and ability to pick up new software and processes quickly.Knowledge of the Company’s industry or previous Franchise experience preferred. Education Bachelor’s Degree in Business, Communications, or related-field is required. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status
Full Time
4/18/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Social Media Content Specialist will play a key role in shaping the social media presence of the SERVPRO® brand. This role involves implementing and managing our social media content strategy to enhance our online presence, engage our audience, and promote our brand. Additionally, the specialist will assist in planning and executing social media campaigns, including promotions and advertisements, to drive traffic and increase brand awareness. You will Develop engaging, high-quality content for various social media platforms, including Facebook, Instagram, Twitter, LinkedIn, and TikTok. This may include graphics, videos, blog posts, and stories.Assist in creating and executing a comprehensive social media strategy that aligns with business objectives and targets desired audience segments.Monitor social media channels for trends, comments, and messages. Engage with followers by responding to comments and messages in a timely manner.Track and analyze social media metrics to gauge the effectiveness of content and campaigns. Prepare regular reports with insights and recommendations for improvement.Work closely with marketing, design, and other teams to ensure cohesive messaging and branding across all platforms.Stay up-to-date with the latest social media trends, tools, and best practices to keep the brand relevant and engaging.Assist in planning and executing social media campaigns, including promotions and advertisements, to drive traffic and increase brand awareness. You have Proven experience, at least 2 years, in social media management, content creation, or a similar role.Strong writing, editing, and communication skills.Proficiency in social media platforms and tools (e.g., Sprout Canva).Ability to work independently and collaboratively in a fast-paced environment.Creative mindset with an eye for design and storytelling.Experience with social media advertising and analytics tools (e.g., Facebook Ads, Google Analytics).Knowledge of social best practices and an understanding of SEO best practices.Familiarity with graphic design software Education Bachelor’s degree in Marketing, Communications, or a related field. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Commercial Accounts Senior Marketing Manager is responsible for developing, implementing, and overseeing B2B marketing strategies and programs that align with SERVPRO’s goals and objectives and drive business growth and enhance brand presence. Major Duties and Responsibilities Develops and executes comprehensive B2B marketing strategy that aligns with SERVPRO’s goals and objectives.Analyzes market trends, customer insights, and competitive landscape to inform marketing strategies and identify new opportunities.Working with the business intelligence team to refresh market data utilized by the business for the commercial vertical.Working with Commercial Accounts leadership to develop and launch Commercial sales programs to the SERVPRO Sales organization.Creates and implements a sales tool kit including a B2B playbook, presentation materials, brochures, client testimonials, and case studies by vertical.Leverages B2B channels with a strong social strategy on LinkedIn and partnering with sales on focused trade show strategies to reach targeted decision-makers in key verticals.Development of a marketing calendar for National Accounts team including key events, social media activities, as well as other marketing related activitiesCreates, manages, monitors and measures performance of marketing campaigns by vertical to generate leads, increase brand awareness, and drive customer engagement and adjusting as necessary to achieve desired outcomes.Collaborates with sales, product, and other cross-functional teams to ensure alignment and maximize the impact of marketing initiatives.Monitors and reports on the performance of marketing campaigns, providing actionable insights to improve effectiveness and ROI. Provides marketing leadership, program development and launching programs at key events including SERVPRO Convention, Trade Shows, Industry Events and Commercial Sales Summit conferences.Develops strategic frameworks that align with the company’s objectives, including market analysis, segment targeting, and executing strategies that maximize ROI.Leads and coordinates multiple projects simultaneously, ensuring timely and successful delivery.Identifies and pursues new business opportunities in a timely fashion.Fosters innovation and creativity in developing unique campaigns and solving problems that will significantly differentiate the brand.Provides strong leadership and guidance to inspire and guide cross-functional teams towards achieving marketing goals.Understands customer needs and behaviors and gathers customer insights to tailor strategies that meet market demands.Utilization of digital marketing tools and platforms for effective marketing management. Required Qualification (Knowledge, Skills, and Abilities) Minimum of 5-10 years of experience in B2B marketing, preferably in a commercial setting developing strategies and comprehensive Marketing programsStrong understanding of digital marketing channels, including email, social media, content marketing, and SEO.Excellent project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.Strong analytical skills with experience in understanding and analyzing market data specific to the Commercial marketplace.Previous experience working in a franchise organization is a plus, cross-functional experience and working in a matrixed environment is desired.Proficiency in marketing automation tools and CRM systems is a plus.Stellar communication skills are essential for conveying ideas and strategies effectively across all levels of the organization and to external stakeholders.The ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Being adaptable to market changes and new challenges is crucial for staying ahead in a constantly evolving business environment.A robust analytical skill set enables marketing managers to decipher complex data, translate analytics into actionable strategies, and measure the effectiveness of marketing campaigns.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s degree in Marketing, Business or equivalent work experience. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Responsible for national account business development within the commercial space. Key activities include account prospecting, negotiating, and closing agreements/contracts, program development and implementation, reporting, and overall account management to grow the business. Major Duties and Responsibilities Perform regular territory reviews and prioritization around prospects and current accounts to ensure focus on the largest opportunities within your territory.Aggressively target, prospect and secure new commercial client programs. Duties will include developing a robust sales pipeline in Salesforce, securing client meetings, developing programs, successfully negotiating, and closing master service agreements and completing program implementation and rollout to the SERVPRO franchise system. Build and maintain strong relationships with key client decision makers to ensure satisfaction and address any concerns. Develop key account plans, monitor client performance regularly, and lead quarterly business review meetings to develop best strategies for growing client revenue.Continuously review the pipeline business development process, communicate results and activities, track performance results including new client wins, program implementation metrics, leads, jobs, and revenue data, and franchise communication tactics. Present progress and promote the vision of Commercial National Accounts at SERVPRO franchise area meetings. Develop and maintain strong professional relationships with key internal personnel including other Commercial Account Managers, Commercial Large Loss, coordinators, paralegals, accounting, Franchise Business Consultants, and other key departments.Attend National/Regional trade shows, industry networking event participation and client entertaining opportunities as assignedAchieve assigned revenue growth targets based on overall company annual objectives.Prospect, develop, close, and implement assigned annual new commercial client program goal. Increase client requests for SERVPRO services (job leads) through strategic account management, monitored via usage of SERVPRO National Call Center.Take prompt action to identify and pursue new business opportunities.Build and maintain strong client relationships, collaborating with internal teams, and managing client expectations.Adapt to market changes and new challenges, staying ahead in a constantly evolving business environment. Required Qualifications Minimum five years of seasoned relationship-based business development experience required, with a focus on the restoration industry and/or commercial sales.Good understanding of commercial client procurement processes and contracting vehicles and solid knowledge of navigating the commercial sales cycle. Excellent communication, negotiation, and presentation skills; the ability to influence key stakeholders at all levels. Demonstrated ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions, while managing multiple priorities at the same time.Proven experience negotiating legal contracts with proven success at achieving mutually agreeable terms, representing Servpro franchise's best interests.Strong account management skills are necessary to build and maintain client relationships, address client needs, and ensure client satisfaction and retention.Ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Proficiency in using CRM software and other relevant tools to gather and interpret data is necessary for tracking performance, identifying trends, and making informed decisions. Experience in Salesforce preferred. Microsoft Office proficiency required.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s Degree (marketing and/or related degree) or equivalent work experience. Working Conditions Location: Headquarters or remote depending on territory.Standard working hours, based on a 40-hour work week, however weekends and nights may be required based on client, trade show, and event meetings and agendas.Additional working hours required as needed to meet deadlines, complete assignments, and projects on schedule.Up to 50% travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Senior Commercial Large Loss Project Manager dispatches and manages large loss assignments referred from SERVPRO® Call Center, Clients, and all other sources of property loss. The Senior Project Manager is also responsible for promoting active communication with the Franchise and Client, and aggressively enforces guidelines and contracts as stipulated by client. This person must reside in market in the Northeast U.S. You will Provides dispatch assistance to the Customer Care Center upon request 24/7/365Communicates Job File Requirements to OperatorsProvide Project Oversight on all Projects over $1,000,000 throughout the US as assigned by the Director. Work in Conjunction with initially assigned territorial CLLD PM on these projects.Ability to provide oversight on Multiple Projects in Excess of $ 1.000,000 each and complex in nature.Responsible for daily documentation of job progress, including: Labor and subcontract progress.Utilizes Time and Material software to provide real-time and accurate information.Responsible for completing Weekly Job Status reports with overview of every project that is assigned.Maintains a Weekly Call and Updated Written Report with the FCM for each region that is assigned.Monitors, reviews, and verifies scope and estimates for operational and pricing agreement compliance.Works in conjunction with the National Accounts Sales division to oversee and confirm that contract agreements are being followed. Ensures that carrier is notified of job progress and any reserve variance. Status Updates Weekly to CLLD support staff on National Accounts ProjectsProvides constructive review and critique of estimates to Operators.Advises Operator on best practices, processes, and equipment options. Assists in settling job site issues and/or concerns and general project oversight. Advises Operator to utilize Resource Center Preferred Vendors or other Operators for subcontract work. Works with the Operators and CLLD to qualify and maintain National Subcontractors.Secures and review completed Job File Documentation from the Operator and assist Operator in collections as needed.Actively and consistently supports all efforts to simplify and enhance the Franchise and customer experience.Provides consulting services for insurance companies.Completes and submits Expense Reports timely after incurred and maintain credit card for travel expenses as provided by company.Provide Oversight and Field Training for CLLD PM’s as assigned by the Director.Ability to read and understand Local and National Building Codes as applied in Municipalities, Counties and States across the United States.Provides Quarterly contact by telephone to LLRT Members as assigned by the Director.Develops and presents classroom training as requested by the Training Department and Insurance Clients.Travels to Storm Sites as assigned by the Director to assist in securing Projects and making certain that all documentation is in place.Work with all HQ Filed Consultants to ensure proper procedures are being followed by the traveling Franchise Teams in a named storm event. You have Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Minimum 10 years of experience in property claim adjusting and/or restoration, with a minimum of 15 years in commercial and large loss restoration and reconstruction management. Proficient with the Microsoft Office Suite Applications, including MS-Word, MS-Excel, MS-PowerPoint, and MS-Outlook. Must have a working knowledge of Xactimate Estimating and T&M Invoicing with a complete understanding of proper documentation. Must have an understanding of Property Insurance Coverage and Limitations.Excellent oral and written communication skills. Able to present information to other individuals and groups.Certificates or certifications earned in specific business functions or practices, customer-focused processes, or software applications a plus.Bachelor’s degree in Business or equivalent combination of education and relevant work-related experience preferred. Institute of Inspection Cleaning and Restoration (IICRC) and Water Restoration Technician (WRT) certifications required or the ability to obtain within first year of employment. Testing and renewal fees not reimbursed by SERVPRO®). Working Conditions Fast-paced work environment (sitting, standing, walking, and talking), based on a 40-hour work week. Travel minimum 50 percent to visit Job sites as requiredOccasional weekend travel to meet business needs.Maintain a valid Driver’s License. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
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