Position Description:
This position will provide administrative support for the business line by indexing additional documents and inputting various transactions to accurately submit applications into the administration systems for all policy/plan types, and ordering additional requirements as required. The incumbent is responsible for providing service and communicating to policyholders, associates in field offices, agents/brokers, strategic alliances, and other partners.
At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services.
Position Location:
This is a hybrid role working partially in-office and partially from home.
What you do:
Responds to internal/external communications to research inquiries and problems and provides a response through written and oral communication.Exhibits a willingness to learn new information about the systems used for the job including the ability to effectively use the software programs required for completing the workload assigned.Has basic product knowledge and is able to work independently. Demonstrates prioritization and organizational skills by appropriately managing multiple tasks within established time service standards.Reviews and processes a wide range of transactions in appropriate administrative systems for all products/plans.Meet deadlines, turnaround time standards, and production requirements for responding to customer service needs.Supports a team environment by putting the success of the team above own self interests, being open and objective when considering other’s views, offering assistance and support to co-workers, working cooperatively in group situations, and continually contributing to a positive team environment.Makes informed decisions, within defined limits, to resolve customer service issues.Shows ability to react to change in a productive and positive manner.
What you bring:
H.S. Diploma or GED required0-2 years of related experience required
What we offer:
A meaningful mission. Great benefits. A vibrant culture
Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper.Benefits at Ameritas cover things you expect -- and things you don’t:
Ameritas Benefits
Foryour money:
401(k) Retirement Plan with company match and quarterly contributionTuition Reimbursement and AssistanceIncentive Program BonusesCompetitive Pay
For your time:
Flexible Hybrid workThrive Days - Personal time offPaid time off (PTO)
For your health and well-being:
Health Benefits: Medical, Dental, VisionHealth Savings Account (HSA) with employer contributionWell-being programs with financial rewardsEmployee assistance program (EAP)
For your professional growth:
Professional development programsLeadership development programsEmployee resource groupsStrengthsFinder Program
For your community:
Matching donations programPaid volunteer time– 8 hours per month
For your family:
Generous paid maternity leave and paternity leaveFertility, surrogacy and adoption assistance Backup child, elder and pet care support
An Equal Opportunity Employer
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan.Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for all job postings is one way Ameritas shows our commitment to equitable compensation practices.