Nurse Supervisor Career OpportunityHiring for Night Shift Position - $15,000 Sign on Bonus Leading with Heart: Your Journey Starts HereSeeking a career that's both personally enriching and professionally rewarding, close to home Encompass Health invites you into a welcoming space that feels like family, where your worth is embraced, fostering connections akin to lifelong friendships. As a Nurse Supervisor, envision making a profound impact within your community by providing essential care and guidance throughout patients' rehabilitation journeys. Your role is critical, offering leadership ensuring seamless implementation of procedures while delivering top-tier, compassionate, and tailored care. Embrace a team-driven, supportive environment that embraces joy in their work, providing access to cutting-edge technology and comprehensive benefits from day one. Join us and discover a career where your leadership shapes impactful care and personal fulfillment.A Glimpse into Our WorldWe're confident you'll feel the difference the moment you join our team. Being at Encompass Health means being associated with a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, all united for the greater good of our patients. Our achievements, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud.Benefits That Begin With YouOur benefits are designed to support your well-being and start on day one:Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.Generous paid time off that accrues over time.Tuition reimbursement and continuous education opportunities for your professional growth.Company-matching 401(k) and employee stock purchase plans, securing your financial future.Flexible spending and health savings accounts tailored to your unique needs.A vibrant community of individuals who are passionate about what they do.Be the Nurse Supervisor You've Always Aspired to BeYour impactful journey involves:Assisting in the development and implementation of personalized patient care programs, policies, and procedures.Serving as the crucial liaison between administration, nursing management, and staff.Supervising nursing care, treatment, and services provided during assigned shifts or on a specific unit.Monitoring and managing staff, including on-the-spot feedback, annual evaluations, and administering performance counseling and disciplineAssuming patient care as needed and building meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.Celebrating patient victories along the way.QualificationsCurrent RN licensure as required by state regulations.BLS certification with ACLS certification to be obtained within one year of starting position.CRRN certification to be obtained within a year of meeting the eligibility requirements.Bachelor's Degree in Nursing or related field preferred.Two years of recent experience in an inpatient hospital setting (within the last five years).Previous leadership role, such as charge nurse or lead capacity, where you were responsible for interim reporting, issue resolution, setting direction, and having accountability for patient and staff results.The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Accountable for national and regional marketing efforts via National Accounts prospecting, negotiating, and closing agreements/contracts, program implementation, reporting and strategic account management to grow the business. The National Accounts Manager will work with insurance claims executives and franchise owners to build, grow and maintain long-term, profitable relationships within the property and casualty insurance industry. Major Duties and Responsibilities Target account execution using business development process through face to face, tele-conference or video conference meetingsMeet quarterly goals for minimum number of appointmentsMeet with all contract and bulletin clients for national or regional contacts within assigned region.Complete program implementation for all new clients.Communicate results and activities, reviewing the marketing progress of each distributor’s area (i.e. Annual Report, State of the Regions).Define and execute a written action plan (regional quarterly plan) including target accounts, client recall, new program implementation, and franchise communication tactics.Follow objective-to-objective selling processContact record management (CRM Salesforce ) data and contact entries.Present progress and clarify the vision of National Accounts at franchise area meetings, division meetings, and Servpro TVPromote the development of marketing divisions within the franchise community as well as marketing clubs within distributor areas.Work in unison with National Accounts Coordinator to target new clients and relationships to develop region.National and regional trade show participation Required Qualifications Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.Minimum five years seasoned relationship-based sales/marketing experience required and claims management and/or property insurance experience a plus.National or Regional Level and High Dollar Sales.Claims management experience in property insurance for three years or equivalent.Experience and certification with third-party estimating platforms – i.e., Xactware or Core LogicExperience in program management, budgeting, and driving sales growth development.Experience in the development and use of claims automation tools.Strong Presentation Skills.Communications Skills.Microsoft Office and CRM proficiency.Strong Customer Service Skills.Managing Long Sales Cycle Campaigns.Closing.Relationship Building. Education Bachelor’s Degree Preferred in Marketing and/or related degree About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

Where will a UniFirst Career take you As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry. UniFirst is recognized on the Forbes “Platinum 400 - Best Big Companies” List. With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a family run business. When you work for UniFirst, you’re family! UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally. Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job Find out just how far a career with UniFirst can take you. UniFirst offers a Fleet of Benefits, 50+ to be exact! 401K with Company Match Profit Sharing Health Insurance Employee Assistance Program Life Insurance Supplemental Life Insurance Long Term Disability Vacation Sick Time Paid Holidays Direct Payroll Deposit Tuition Reimbursement 30% Employee Discount Employee Referral Program Job Summary: Under the direction of the Facilities Engineer who holds overall management of the maintenance department, will be required to lead and participate in performing repairs and preventative maintenance throughout the facility. Leads and participates in the installation of fixtures, repairs and adjusts production equipment to assure optimum equipment operation. The Maintenance Coordinator will also assist the Facilities Engineer in the management and administration of all aspects of facilities maintenance including building, grounds, machine, and electrical maintenance, as well as overseeing work performed by outside vendors. Designs and maintains spare parts inventory and negotiates with vendors to help lower costs. Job may require working alternating or irregular shift schedules to ensure management of maintenance personnel during peak production periods or during emergency situations. Some overnight travel may be required. General oversight of Maintenance Technicians and department compliance.Responsible for department project/plan creation and implementation.General facility and machine maintenance, including but not limited to preventative maintenance, trouble shooting, and repair of automated equipment including mechanical and electrical work. Performs new electrical/mechanical installations as well as modifications to existing. Responsible for monitoring and maintaining accurate spare parts inventory. Operate various mobile or powered industrial equipment as required. Will be required to perform other duties as directed by management.Must be willing and able to actively participate and lead in plant-wide safety activitiesLead groups of maintenance team partners to accomplish organization objectives Qualifications 5 + Years of Relevant Industrial Maintenance/Electrical Experience/Inventory and Parts Management or equivalent combination of education and experienceAssociates Degree in applied science or equivalent from 2 Year College or Technical SchoolBasic Computer KnowledgeStrong leadership skills Must possess the ability to effectively communicate verbally and in writing, which includes the ability to effectively present information and respond to questions from managers, employees, and vendors. Must be highly organized, detail oriented self-starter.Competent problem solver Broad maintenance skillset Technical expertise Can do attitude with a willingness to learn Hands-on Great negotiation skills Ability to read, analyze, and interpret written instruction.Requires the ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.Ability to apply common sense understanding to carry out detailed verbal and/or written instructions.Must possess the ability to hear, talk, see, and distinguish between colors. Functions of this position may require occasional internet access and regular use of UniFirst E-Mail. This will require annual review and acceptance of UniFirst’s; Electronic Record Retention and Internet Policy. Understanding and compliance with the company’s Statement of Corporate Policy and Code of Conduct (The Code of Conduct) as well as the Electronic Records Retention Policy and Electronic Records Usage Guidelines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsAdditional certifications may be required to meet safety and/or other job and/or facility maintenance requirements. Participation and compliance to all policies and procedures related to ISO (quality) and safety.

TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:Opportunity: Grow Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principlesTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and activities according to store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We’re Looking For: You.Available to work flexible schedule, including nights and weekendsStrong understanding of merchandising techniquesCapable of multi-taskingStrong communication and organizational skills with attention to detailAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Address:4863 Fort Campbell BlvdLocation:USA TJ Maxx Store 1496 Hopkinsville KYThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

About the RoleIn this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.What You’ll DoLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer ServiceMeet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goalsCoach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelinesSupport the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standardsSupport inventory accuracy by timely and accurate completion of all required merchandise disposition practicesOversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)All Supervisor roles at Kohl’s are responsible for:Leading with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment; taking appropriate partners as neededModeling, guiding and providing direction to associatesDemonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issuesSupporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signingPreventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss PreventionMonitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on dutyUse key performance indicators (KPIs) to make informed business decisions that drive overall store resultsAccomplishing multiple tasks within established timeframesTraining, monitoring and reinforcing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersKey holder responsibilities include opening and closing store processes, and providing direction to associatesOther responsibilities as assignedWhat Skills You HaveRequiredMust be at least 18 years of age or olderExperience supervising teams or associates to include the responsibility for coaching to achieve daily goalsStrong verbal/written communication and interpersonal skillsFlexible availability, including days, nights, weekends, and holidaysPreferred2 years experience in retail or similar industryPay Starts At: $17.25

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The ITSM Manager leads a team dedicated to delivering and managing IT services within the organization. This role ensures that IT services align with business needs and are delivered efficiently. The ITSM Manager oversees the implementation and management of IT Service Management (ITSM) processes, including incident, problem, change, and service visibility management. This role collaborates with various departments to ensure continuous improvement of IT services and adherence to best practices. You will Oversee the implementation, management and documentation of ITSM (IT Service management) processes, including incident management, problem management, change management, and service visibility.Manage ITSM projects and initiatives, ensuring IT services are aligned with business needs and delivered efficiently.Lead program of change management for the IT department, including facilitating and reporting of change control board meetings.Generate detailed reports and perform in-depth analysis to identify root causes, trends and areas for improvement inincident and problem management.Collaborate with various departments to ensure continuous improvement and health of IT services.Monitor and report on IT service performance and compliance with Service Level Agreements (SLAs).Build and lead a team of ITSM professionals to deliver high-quality IT services.Continuously monitor and evaluate IT processes to identify areas for improvement using Information Technology Infrastructure Library (ITIL) frameworks to optimize service delivery, reduce downtime, and enhance overall efficiency.Collaborate with the CISO (Chief Information Security Officer) to integrate security requirements into IT service management processes, ensuring compliance with organizational security policies and procedures.Develop metrics to evaluate service performance and implement improvement initiatives.Define the strategic direction for IT services to ensure alignment with overall business objectives.Convert strategic goals into detailed service designs, emphasizing efficiency and effectiveness. You have Minimum 2-3 years’ experience in a successful ITSM environment.Ability to read, write, and speak to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Deep knowledge of ITSM frameworks and best practices.Experience leading delivery of IT services to enterprise customers.Experience setting project vision/scope, building the team to deliver, and overseeing delivery.Strong experience leading a technical project team with the ability to lead people, provide direction, and set clear objectives.Strong understanding of ITIL best practices and industry standards. - ITIL Certified preferred. Working knowledge of ITSM tools and platforms, such as Jira Service Manager.Strong understanding of application and data security for IT services.Ability to analyze data and metrics to improve service delivery. Education Bachelor’s degree preferred or equivalent work experience in Information Technology. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary At SERVPRO we pride ourselves on our Mission to make it “Like it Never Happened” for our customers. We have a wonderful group of dedicated professionals in our office and as the Director of Treasury, Credit and Risk Management you would be responsible for cash and treasury management, debt reporting, credit, collections and enterprise risk management. You will Manage and supervise the Treasury and Credit departments.Daily cash management and bank reconciliations.Cash flow forecast and daily / weekly / monthly cash management.Report production related to the company debt – monthly management certificates, quarterly noteholders reports and other ancillary reporting associated with the whole business securitization.Management of the banking relationships for the company.Support annual audits by providing information and responses to auditors.Recommend and support the execution of financing and working capital improvement plans.Partner with various teams to optimize the global banking and cash management.Prepare presentations for executives, lenders, rating agencies, etc.Support M&A, Capital Investment, and other corporate initiatives.Support special projects and other duties as assigned.Coordinate with operations team and the warehouse on extending credit.Work with National Accounts, Managed Accounts and other Headquarters departments to facilitate billings, collections and franchise reimbursements.Responsible for enterprise risk management, all corporate insurance and broker relationships.Manage the annual insurance renewals and managing the associated brokers.Prepare special reports by collecting, analyzing, and summarizing information and trends.Motivate and maintain a well-trained and cohesive staff of trained professionals.Actively protect the company from any fraud, loss or credit risk. You have Minimum of 5 years of progressive, related work experience.Bachelor’s degree in business required. Certified Treasury Professional (CTP) preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary: The Regional Account Manager will be responsible for driving commercial revenue via new account acquisition, strategic account management, key account activation and engaging with and supporting the franchise system. By working closely with franchises, commercial prospects, key clients, and Centers of Influence (COIs), the Regional Account Manager will focus on building, nurturing, and maintaining profitable, long-term relationships. The successful candidate will leverage their business development and relationship management expertise via prospecting, negotiating, securing agreements/contracts, and managing existing accounts to grow the business within their region. This role will be pivotal in supporting the company’s growth trajectory of achieving $10B in Commercial Sales. Major Duties and Responsibilities Territory Development Strategic Planning: Research and identify opportunities for new account acquisition and key account growth, developing and executing strategic plans to capitalize on these opportunities driving account activation.Target Account Execution: Using a consultative sales approach, prospect and close new commercial client programs. Duties will include engaging a prospect list of viable target accounts, successfully negotiating master service agreements, and completing program implementation and rollout to the SERVPRO franchise system.Account Management: Build and maintain strong relationships with key client decision makers to increase service line utilization, ensure client satisfaction, and promptly address any concerns. Lead quarterly business review meetings with client to develop best strategies for growing client revenue.Account Relationship Management: Build and maintain strong working relationships with industry Centers of Influence (COIs), SERVPRO internal teams, and SERVPRO franchises to promote business development efforts and deliver a best-in-class experience to commercial clients.Account Activation: Assign account locations based on guidance from Operations. Work with Marketing to develop account specific sales materials, including videos explaining sales process, cascading information to franchises and providing support in building local account relationships to drive account penetration.Franchise Engagement and Support: Work closely with franchise sales representatives to secure regional contracts and agreements, while providing guidance and training on effectively engaging with and supporting existing commercial clients. Coordinate regional sales efforts to increase visibility, foster collaboration, and strengthen partnerships between SERVPRO HQ and the franchise system.Franchise Sales Support: Equip and train franchise sales representatives on the use of sales collateral including playbooks, product brochures, objection-handling techniques, and competitive insights.Performance Monitoring and Reporting: Track key performance indicators (KPIs) for commercial accounts within region and document all business development activity in Salesforce database. Report on results and activities, reviewing the pipeline business development progress, client recall, new program implementation, lead and revenue data, and franchise engagement at quarterly division meetings.Other Key Activities: Tradeshow attendance, industry networking event participation, client entertainment, and other duties as assigned. Key Performance Indicators (KPIs): Regional Revenue Growth: Achieve assigned revenue growth targets based on overall company annual objectives.New Client Programs & Client Program Renewals: Win net new or reengage $0 accounts to revenue generation.Client Activation: Full client activation process from initial engagement with client through to providing marketing materials and support to the local franchise level for all locations. Essential Skills: Communication: Excellent communication and presentation skills are vital for building and maintaining strong client relationships, collaborating with internal teams, and managing client expectations.Negotiating: Ability to secure favorable terms, work through client concerns, and arrive at mutually beneficial agreements.Account Management: Strong account management skills are necessary to build and maintain client relationships, address client needs, and ensure client satisfaction and retention.Problem-Solving: The ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Adaptability: Being adaptable to market changes and new challenges is crucial for staying ahead in a constantly evolving business environment.Data Analysis: Proficiency in using CRM software and other relevant tools to gather and interpret data is necessary for tracking performance, identifying trends, and making informed decisions.Time Management: Effective time management skills are required to balance multiple priorities and manage time efficiently.Results Oriented: A proactive approach to identifying and pursuing new business opportunities in a timely fashion is critical to this role. Required Qualification (Knowledge, Skills, and Abilities) 5-10 years of experience in Sales, Business Development, Account Management or a combination with a focus on commercial sales.Solid knowledge of navigating the commercial sales cycle.Good understanding of commercial client procurement processes and contracting vehicles.Excellent communication, negotiation and presentation skills; the ability to influence key stakeholders at all levels.Demonstrated ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions, while managing multiple priorities at the same time.Results-oriented mindset and a proactive approach to identifying and pursuing business opportunities.Prior experience working within a franchise system a plus.Prior experience working in the restoration industry a plus. Education Bachelor’s degree or equivalent work experience Working Conditions Location: Headquarters or remote depending on territory.Standard working hours, based on a 40 hour work week.Additional working hours required as needed to meet deadlines, complete assignments and projects on schedule.Up to 50%+ travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Product Support Manager – IT will report directly to Director of Product Management. This role develops, implements and maintains policies and procedures on application support services. This individual manages the team to ensure that all support or service requests are dealt with according to the agreed procedures. They will also provide technical support for software and systems, and to ensure that problems are resolved in a timely manner. They are charged with responding to and resolving issues across the SERVPRO ecosystem related to proprietary SERVPRO applications and sanctioned 3rd party integration products. This position will oversee the deployment, configuration, pilot/beta rollouts, and implementation of SERVPRO solutions to service both the Franchises and Headquarters. Product support managers will offer both technical support and human support. Technical support relates to the maintenance of the app, software, and other organization's technological systems. Human support relates to helping the end-user understand how to use the application or system and help solve any issues. Major Duties and Responsibilities White Glove Service: Provide support that surpasses clients' expectations by prioritizing their needs, genuinely caring about their success, personalizing their experience, and solving for issues before they arise, if possibleManaging a team: Leading a team that resolves technical issues for users, and ensuring that requests are handled according to procedures Identifying problems: Reviewing issue reports and other problems, looking for patterns and assisting with designing solutions Training: Teaching staff how to implement solutions to problems as well as users on how to use applications, if applicableSupporting clients: Providing third tier support, software training, and acts as the “face of technology” to the franchises during betas and product rolloutsWork & request prioritization: Assist Director of Product Management with escalating and prioritizing issuesImproving application stability: Identifying ways to improve application stability and availability Participating in hiring: Helping to find staff who can resolve technical problems Troubleshooting: Resolving technical issues and providing support to customersWorking with vendors: Assisting with vendor engagement, issue support, and coordinating deploymentsCommunication: Communicating with customers, franchises, 3rd party vendors, and other team members to convey technical information with the intent of resolving issuesDocumentation: Maintaining documentation for incident tracking, recordkeeping, change control, and configuration maintenanceSoftware maintenance: Maintaining and enhancing the performance of existing and new software applicationsSoftware development: User testing and documenting release notes for software applicationsSoftware evaluation: Evaluating software packages to be deployed and identifying areas for improvementApplication selection: Recommending applications that best meet user needs and organizational goalsSoftware installation: Coordinating software installations and procedure changes You have 3+ years of technical support experienceExperience working in franchising a plus, not requiredAbility to interact with individuals at all levels, including senior leadershipExceptional business judgment; capable of driving results with a focused, pragmatic approachAbility to formulate strategies and identify trends through research and analysis of various dataStrong written and verbal communication skillsTeam player with the ability to work independently and willingness to take on challenges in a dynamic environment Education Bachelor’s degree in Computer Science field or a technical degree and relevant experience Working Conditions Fast-paced, high pressure office environment.Standard working hours based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule, and support after-hour deploymentsMinimal travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Commercial Accounts Senior Marketing Manager is responsible for developing, implementing, and overseeing B2B marketing strategies and programs that align with SERVPRO’s goals and objectives and drive business growth and enhance brand presence. Major Duties and Responsibilities Develops and executes comprehensive B2B marketing strategy that aligns with SERVPRO’s goals and objectives.Analyzes market trends, customer insights, and competitive landscape to inform marketing strategies and identify new opportunities.Working with the business intelligence team to refresh market data utilized by the business for the commercial vertical.Working with Commercial Accounts leadership to develop and launch Commercial sales programs to the SERVPRO Sales organization.Creates and implements a sales tool kit including a B2B playbook, presentation materials, brochures, client testimonials, and case studies by vertical.Leverages B2B channels with a strong social strategy on LinkedIn and partnering with sales on focused trade show strategies to reach targeted decision-makers in key verticals.Development of a marketing calendar for National Accounts team including key events, social media activities, as well as other marketing related activitiesCreates, manages, monitors and measures performance of marketing campaigns by vertical to generate leads, increase brand awareness, and drive customer engagement and adjusting as necessary to achieve desired outcomes.Collaborates with sales, product, and other cross-functional teams to ensure alignment and maximize the impact of marketing initiatives.Monitors and reports on the performance of marketing campaigns, providing actionable insights to improve effectiveness and ROI. Provides marketing leadership, program development and launching programs at key events including SERVPRO Convention, Trade Shows, Industry Events and Commercial Sales Summit conferences.Develops strategic frameworks that align with the company’s objectives, including market analysis, segment targeting, and executing strategies that maximize ROI.Leads and coordinates multiple projects simultaneously, ensuring timely and successful delivery.Identifies and pursues new business opportunities in a timely fashion.Fosters innovation and creativity in developing unique campaigns and solving problems that will significantly differentiate the brand.Provides strong leadership and guidance to inspire and guide cross-functional teams towards achieving marketing goals.Understands customer needs and behaviors and gathers customer insights to tailor strategies that meet market demands.Utilization of digital marketing tools and platforms for effective marketing management. Required Qualification (Knowledge, Skills, and Abilities) Minimum of 5-10 years of experience in B2B marketing, preferably in a commercial setting developing strategies and comprehensive Marketing programsStrong understanding of digital marketing channels, including email, social media, content marketing, and SEO.Excellent project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.Strong analytical skills with experience in understanding and analyzing market data specific to the Commercial marketplace.Previous experience working in a franchise organization is a plus, cross-functional experience and working in a matrixed environment is desired.Proficiency in marketing automation tools and CRM systems is a plus.Stellar communication skills are essential for conveying ideas and strategies effectively across all levels of the organization and to external stakeholders.The ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Being adaptable to market changes and new challenges is crucial for staying ahead in a constantly evolving business environment.A robust analytical skill set enables marketing managers to decipher complex data, translate analytics into actionable strategies, and measure the effectiveness of marketing campaigns.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s degree in Marketing, Business or equivalent work experience. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Responsible for national account business development within the commercial space. Key activities include account prospecting, negotiating, and closing agreements/contracts, program development and implementation, reporting, and overall account management to grow the business. Major Duties and Responsibilities Perform regular territory reviews and prioritization around prospects and current accounts to ensure focus on the largest opportunities within your territory.Aggressively target, prospect and secure new commercial client programs. Duties will include developing a robust sales pipeline in Salesforce, securing client meetings, developing programs, successfully negotiating, and closing master service agreements and completing program implementation and rollout to the SERVPRO franchise system. Build and maintain strong relationships with key client decision makers to ensure satisfaction and address any concerns. Develop key account plans, monitor client performance regularly, and lead quarterly business review meetings to develop best strategies for growing client revenue.Continuously review the pipeline business development process, communicate results and activities, track performance results including new client wins, program implementation metrics, leads, jobs, and revenue data, and franchise communication tactics. Present progress and promote the vision of Commercial National Accounts at SERVPRO franchise area meetings. Develop and maintain strong professional relationships with key internal personnel including other Commercial Account Managers, Commercial Large Loss, coordinators, paralegals, accounting, Franchise Business Consultants, and other key departments.Attend National/Regional trade shows, industry networking event participation and client entertaining opportunities as assignedAchieve assigned revenue growth targets based on overall company annual objectives.Prospect, develop, close, and implement assigned annual new commercial client program goal. Increase client requests for SERVPRO services (job leads) through strategic account management, monitored via usage of SERVPRO National Call Center.Take prompt action to identify and pursue new business opportunities.Build and maintain strong client relationships, collaborating with internal teams, and managing client expectations.Adapt to market changes and new challenges, staying ahead in a constantly evolving business environment. Required Qualifications Minimum five years of seasoned relationship-based business development experience required, with a focus on the restoration industry and/or commercial sales.Good understanding of commercial client procurement processes and contracting vehicles and solid knowledge of navigating the commercial sales cycle. Excellent communication, negotiation, and presentation skills; the ability to influence key stakeholders at all levels. Demonstrated ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions, while managing multiple priorities at the same time.Proven experience negotiating legal contracts with proven success at achieving mutually agreeable terms, representing Servpro franchise's best interests.Strong account management skills are necessary to build and maintain client relationships, address client needs, and ensure client satisfaction and retention.Ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Proficiency in using CRM software and other relevant tools to gather and interpret data is necessary for tracking performance, identifying trends, and making informed decisions. Experience in Salesforce preferred. Microsoft Office proficiency required.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s Degree (marketing and/or related degree) or equivalent work experience. Working Conditions Location: Headquarters or remote depending on territory.Standard working hours, based on a 40-hour work week, however weekends and nights may be required based on client, trade show, and event meetings and agendas.Additional working hours required as needed to meet deadlines, complete assignments, and projects on schedule.Up to 50% travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Senior Commercial Large Loss Project Manager dispatches and manages large loss assignments referred from SERVPRO® Call Center, Clients, and all other sources of property loss. The Senior Project Manager is also responsible for promoting active communication with the Franchise and Client, and aggressively enforces guidelines and contracts as stipulated by client. This person must reside in market in the Northeast U.S. You will Provides dispatch assistance to the Customer Care Center upon request 24/7/365Communicates Job File Requirements to OperatorsProvide Project Oversight on all Projects over $1,000,000 throughout the US as assigned by the Director. Work in Conjunction with initially assigned territorial CLLD PM on these projects.Ability to provide oversight on Multiple Projects in Excess of $ 1.000,000 each and complex in nature.Responsible for daily documentation of job progress, including: Labor and subcontract progress.Utilizes Time and Material software to provide real-time and accurate information.Responsible for completing Weekly Job Status reports with overview of every project that is assigned.Maintains a Weekly Call and Updated Written Report with the FCM for each region that is assigned.Monitors, reviews, and verifies scope and estimates for operational and pricing agreement compliance.Works in conjunction with the National Accounts Sales division to oversee and confirm that contract agreements are being followed. Ensures that carrier is notified of job progress and any reserve variance. Status Updates Weekly to CLLD support staff on National Accounts ProjectsProvides constructive review and critique of estimates to Operators.Advises Operator on best practices, processes, and equipment options. Assists in settling job site issues and/or concerns and general project oversight. Advises Operator to utilize Resource Center Preferred Vendors or other Operators for subcontract work. Works with the Operators and CLLD to qualify and maintain National Subcontractors.Secures and review completed Job File Documentation from the Operator and assist Operator in collections as needed.Actively and consistently supports all efforts to simplify and enhance the Franchise and customer experience.Provides consulting services for insurance companies.Completes and submits Expense Reports timely after incurred and maintain credit card for travel expenses as provided by company.Provide Oversight and Field Training for CLLD PM’s as assigned by the Director.Ability to read and understand Local and National Building Codes as applied in Municipalities, Counties and States across the United States.Provides Quarterly contact by telephone to LLRT Members as assigned by the Director.Develops and presents classroom training as requested by the Training Department and Insurance Clients.Travels to Storm Sites as assigned by the Director to assist in securing Projects and making certain that all documentation is in place.Work with all HQ Filed Consultants to ensure proper procedures are being followed by the traveling Franchise Teams in a named storm event. You have Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Minimum 10 years of experience in property claim adjusting and/or restoration, with a minimum of 15 years in commercial and large loss restoration and reconstruction management. Proficient with the Microsoft Office Suite Applications, including MS-Word, MS-Excel, MS-PowerPoint, and MS-Outlook. Must have a working knowledge of Xactimate Estimating and T&M Invoicing with a complete understanding of proper documentation. Must have an understanding of Property Insurance Coverage and Limitations.Excellent oral and written communication skills. Able to present information to other individuals and groups.Certificates or certifications earned in specific business functions or practices, customer-focused processes, or software applications a plus.Bachelor’s degree in Business or equivalent combination of education and relevant work-related experience preferred. Institute of Inspection Cleaning and Restoration (IICRC) and Water Restoration Technician (WRT) certifications required or the ability to obtain within first year of employment. Testing and renewal fees not reimbursed by SERVPRO®). Working Conditions Fast-paced work environment (sitting, standing, walking, and talking), based on a 40-hour work week. Travel minimum 50 percent to visit Job sites as requiredOccasional weekend travel to meet business needs.Maintain a valid Driver’s License. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Program Managers represent the IS and Business stakeholders during the development and implementation of the Programs overall strategy. Responsible for Program success and adoption (including system usage). You will Actively and consistently support all efforts to simplify and enhance the Franchise/customer experience.Utilize interviews, document analysis, surveys, site visits, business process descriptions, use cases, task, and workflow analysis to develop program-level vision, strategy, approach, and implementation plans required to achieve necessary business outcomes.Work directly with internal departments to ensure successful adoption. This may include training material creation, training execution, user documentation.Drive and challenge business units on their assumptions of how they will successfully execute their plans.Utilize process improvement skills to assist business and IS with documenting current and future processes to identify the overall program needs.Facilitate the creation of business cases, program roadmaps, and program governance structures to support Project Managers. Provide presentations to IS Governance Board for approval and prioritization.Identify the key project interdependencies across the program that may impact IS and other functional areas.Identify, track, and manage program level risks and issues. Serve as escalation point to resolve program issues, remove roadblocks, formulate contingency plans, and communicate status to programs executive leadership team.Function as central point of program communication and status for program team members, stakeholders, management, and executives. Works with PMO Manager for accurate project status.Responsible for overall program success. Engaging with Franchises, Headquarters business divisions and IS Leadership to determine if success is being met.Gather post-implementation feedback of the system and its deployment to leverage improvements in future processes and releases.Provide input to improving the solution delivery life cycle employed.Participate in assigned development planning and prioritization sessions as needed.Develop in-depth Subject Matter Expert (SME) knowledge in areas assigned and share this knowledge with other team members.Assist in user acceptance testing efforts. You have Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Experience in web-based system development using Microsoft technologies, mobile solutions and/or business intelligence preferred.Proficiency in the Microsoft Office Suite; Visio preferred.Strong analytical and program management skills required, including a thorough understanding of how to interpret customer business needs.Ability to work in a fast-paced, high pressure office environment.Strong analytical/problem solving skills.Possess a strong desire for quality by understanding the overall program needs.Ability to work independently and on complex team projects, as needed.Self-motivated, self-directed, results-oriented, and customer-focused.Ability to respond to change and able to handle ambiguity.Excellent time management, organization, and prioritization skills.Successfully engage in multiple initiatives simultaneously. Education High school diploma and four or more years’ experience in business or technology related field.Bachelor’s degree preferred. Working Conditions Fast-paced, high pressure office environment.Standard working hours based on a 40-hour work week.Additional working hours required as needed to complete testing assignments and projects on schedule.Travel up to 20% as required. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting to the CFO, this is a key senior leadership role within the organization and plays a critical role in the execution of our company strategy. This role will oversee forecasting and analyses used for critical decision making throughout the organization. This position requires a strategic thinker with extensive experience in FP&A and a solid understanding of financial systems, modeling, forecasting and M&A strategies. This role is primarily focused on driving financial performance, optimizing budgeting processes, and providing valuable insights to support decision making at both operational and strategic levels. The Vice President of Finance will be responsible for cultivating and maintaining strong relationships with both internal customers as well as Blackstone. Major Duties and Responsibilities Financial Planning and Analysis Lead the development, implementation, and monitoring of financial planning processes, including annual budgets, forecasts, and long-term financial plans.Conduct variance analysis to identify key drivers impacting financial performance and provide actionable recommendations to improve outcomes.Develop and maintain sophisticated financial models to support decision-making and scenario planning.Collaborate cross-functionally to gather relevant data and insights to enhance the accuracy and effectiveness of financial information. Business Insights and Strategic Decision Support Partner with senior leadership to provide financial insights and analysis to support strategic initiatives, investments, and business decisions.Partner with senior leadership to develop and execute our M&A strategy. Ensure we are pursuing the right opportunities that allow us to achieve long term growth.Assess the financial implications of potential opportunities, risks, and challenges, and recommend appropriate courses of action.Conduct ad-hoc analysis to address specific business questions or concerns raised by stakeholders.Stay abreast of industry trends, competitive dynamics, and economic factors that may impact the organization's financial performance. Performance Measurement and Reporting Establish key performance indicators (KPIs) and benchmarks to evaluate business performance and monitor progress against financial objectives.Continuously assess financial performance, monitoring variances, and offering timely, data-driven insights for decision making.Lead a high-performing finance team, providing mentorship and guidance.Prepare and deliver timely, accurate, and insightful financial reports and presentations for senior management and board meetings.Identify opportunities for process improvements and automation to enhance the efficiency and effectiveness of financial reporting. Compliance and Integrity of Financial Information Manage data strategy team to ensure “one version of the truth” and easy access to data by all stakeholders.Ensure Accounting and Finance team meet all deadlines for compliance Team Leadership and Development Providing leadership, direction, and management of the finance team fostering a culture of continuous improvement, collaboration, empowerment, accountability, and continuous learning.Set clear performance expectations and goals for team members and conduct regular performance evaluations and career development discussions.Encourage knowledge sharing and cross-training to ensure a high performing and resilient finance teams. Qualifications: Bachelor's degree in Finance, Accounting, and Business management is a must. MBA preferred.Advanced proficiency in financial modeling, Excel, and other analytical tools; managerial accounting experience; accounting/financial system experience; analytical, problem-solving, and critical thinking skills.5+ years of experience in a role related to M&A, deal origination, or business development. Previous experience at a Private Equity Firm is preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.