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Professional Jobs
Full Time
4/1/2025
Munfordville, KY 42772
(2.7 miles)
Physical Therapist Career Opportunity PRN availability $56/hr Join a Team That Puts Your Passion for Care FirstAre you seeking a fulfilling career that feels like home and lets you make a meaningful impact At Encompass Health, you'll find an opportunity to provide exceptional care and support to our patients, witnessing their remarkable progress firsthand. As a Physical Therapist, your specialized skills will help deliver high-quality, compassionate care, allowing you the time to deeply understand and guide patients on their rehabilitation journey. Our well-equipped physical therapy gyms, backed by the latest technology, foster a supportive, driven, and welcoming environment. From day one, you'll experience a rewarding career and comprehensive benefits that prioritize your peace of mind and professional growth. Welcome to a place where your passion for care fuels remarkable progress and fulfillment. A Glimpse into Our WorldWhether you're at the early stages of your career, seeking to build a strong foundation, or an experienced Physical Therapist in search of a better environment to call home, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means being with a growing national inpatient rehabilitation leader. We take immense pride in our career growth opportunities and how our team collaborates for the greater good of our patients. Our achievements, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us truly remarkable. Our Commitment to YouOur benefits are designed to support your well-being and start on day one:Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.Generous paid time off that accrues over time.Tuition reimbursement and continuous education opportunities for your professional advancement.Company-matching 401(k) and employee stock purchase plans for a secure financial future.Flexible spending and health savings accounts tailored to your unique needs.A community of individuals passionate about what they do. Be the Physical Therapist You've Always Aspired to BeYour journey involves:Providing direct inpatient care to patients in need of physical therapy.Supervising care and treatments, leading patient assessments, creating personalized care plans, and addressing patient concerns.Building meaningful relationships with patients by taking the time to understand their physical, mental, and emotional needs to support their recovery.Celebrating every victory along the way. QualificationsCurrent licensure or certification as required by state regulations.CPR certification.Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field. The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're eager to meet you, and we truly mean that. Join our family, and let's make a difference together!
Full Time
4/4/2025
Drake, KY 42128
(34.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary This position will oversee the complex Government Account contracts process and manage the request for proposal (RFP) process, collaborating with attorneys and both internal and external business personnel. Additionally, this role will support the company's strategic initiative to expand its market presence in the public sector (federal, state, and local). Furthermore, this position will undertake special projects and contribute to the Legal Department's key initiatives and strategic plan. You will Manage Government Account, RFP and non-disclosure agreement (“NDA”) contracts, including scheduling and attending meetings, preparing meeting minutes, managing contract negotiation and contract revision process, redline edits, weekly status reports, monthly and quarterly reports.Assist with other types of contracts (commercial/national account) and respond to requests for NDAs.Maintain accurate and up-to-date information in the contract management database for each agreement submitted to the legal department for review.Manage version control, finalization, execution, and storage of all assigned contracts.Review incoming documents/agreements and identify exceptions to approved contract templates.Manage/facilitate the end-to-end contracting process, including the submission of contract drafts to internal stakeholders for review, managing the redline process with customers and approved contract execution.Maintain deadlines on deliverables and communicate on an ongoing basis with business partners and internal clients.Provide weekly status reports to the Deputy General Counsel, Associate General Counsel and Operations Manager.Complete special projects as assigned, within the required timeframe.General department administrative duties including answering calls and emails from internal and external clients or customers. You have Paralegal certificationMinimum of three years of paralegal – government contract and office/administrative experienceUnderstanding of the Federal Acquisition Regulation (FAR) and working knowledge of the Federal Acquisition Regulations System (FARS)Understanding of Job Order Contracting (JOC)Computer and technical knowledge as well as strong analytical and organizational skills.Ability to manage a major contract process involving core clients, several internal departments and tight deadlinesAbility to understand general contract terms and conditionsAbility to effectively multi-task and work in a fast- paced environmentStrong communicative modes (verbal, non-verbal, and written) and ability to be attuned to other's needs through active listening and interpersonal skills Education Minimum of 2 years of college About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status
Full Time
3/25/2025
Radcliff, KY 40160
(38.0 miles)
Respiratory Therapist Career Opportunity Full Time Days, Part Time and PRN 12 hr shifts $30 - 40/hr based on experience PRN $34/hr Join Encompass Health's Respiratory Care Family: A Career of ImpactAre you in search of a career that resonates with your heart and community Encompass Health welcomes you into our close-knit family, where you'll feel at home instantly. As a Respiratory Therapist, your role is pivotal in driving inspiring outcomes for patients facing respiratory challenges. Imagine the opportunity to make a meaningful impact, guiding patients toward independence and contributing to your community's well-being. Utilize your specialized skills to provide exceptional, compassionate care, fostering patient rehabilitation and well-being. Access cutting-edge equipment and technology within a supportive, motivated team environment. From day one, experience a fulfilling career and comprehensive benefits that prioritize your peace of mind and professional growth. Join us in a career where your dedication creates impactful care and personal fulfillment. A Glimpse into Our WorldWhether you're just beginning your career or are a seasoned Respiratory Therapist seeking a nurturing environment to call home, we're confident you'll feel the difference the moment you join our team.Being a part of Encompass Health means being a part of a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, united for the greater good of our patients. Our recognitions, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud. Benefits That Start With YouOur benefits are designed to support your well-being and start on day one:Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.Generous paid time off that accrues over time.Tuition reimbursement and continuous education opportunities for your professional growth.Company-matching 401(k) and employee stock purchase plans, securing your financial future.Flexible spending and health savings accounts tailored to your unique needs.A vibrant community of individuals who are passionate about what they do. Be the Respiratory Therapist You've Always Aspired to BeYour impactful journey involves:Providing direct care to patients in need of medical gas, breathing therapy modality, and medication.Guiding patients by supervising care and breathing treatments, leading patient assessments, creating personalized care plans, and targeting and resolving patient concerns.Building meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.Celebrating patient victories along the way.QualificationsCurrent State License in Respiratory Therapy.CPR certification.ACLS certification preferred.Two years hospital experience in Respiratory Therapy preferred. The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're looking forward to meeting you, and we truly mean that. Join our family, and let's make a positive impact together!
Full Time
4/4/2025
Drake, KY 42128
(34.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Data Platforms is responsible for leading the teams that develop and maintain SERVPRO's data pipelines, data warehouse, data lake house, and data sets for AI and machine learning. This role works closely with executive leaders to align data initiatives with IT strategy to support the goals, drivers, and objectives of SERVPRO. The Director of Data Platforms drives best practices and leads the design, deployment, and evolution of data pipelines and structured or semi-structured data sets to support business intelligence (BI) visualizations, and machine learning/artificial intelligence (ML/AI) tools. This individual brings deep experience in data engineering, data architecture, and data governance, as well as strong leadership and organizational competencies. The Director of Data Platforms excels at complex problem recognition, data solutions, and communication with constituents ranging from senior business leaders to deeply technical engineers. This is a pivotal role driving the evolution and delivery of data technologies in the SERVPRO system. You will Partner with executive and technology leadership to develop a comprehensive strategy for data platforms, ensuring alignment of business strategies and goals to data tools and capabilities.Lead the team to design and deliver a new platform for data solutions in the SERVPRO system, guiding all phases of the project from requirements through design to implementation and support.Provide strategic direction and guidance on data tooling and techniques for delivering data into the SERVPRO data platform.Foster a culture of continuous learning to encourage and develop data management, data architecture, and data governance competencies in high-potential and influential engineering resources.Participate in data governance and data development working groups with cross functional leaders and subject matter experts.Drive innovation and adoption of new data solutions and capabilities in diverse problem and business domains.Establish foundational practices for utilization and governance of key data models, ensuring logical and physical data models conform to business conceptual models as and where they are defined.Develop and execute strategic and operational plans to lead the Data Platform teams in delivering outstanding results to their customers.Demonstrate and maintain deep technical knowledge across the core and emerging technologies in data platforms, data engineering, and data science. You have 6+ years of relevant experience in leadership roles working with data platforms, data engineering, data science, or business intelligence.Strong understanding of data technologies, including data pipelines, data warehouses, data governance, and data sets for AI and machine learning.Strong business partner interface skills; proven leadership; excellent interpersonal skills; excellent oral and written communication skills.Proven track record of developing and implementing data platform or related technology strategies in a corporate environment.Ability to read, write, and communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner Education Bachelor’s degree from an accredited college or university in Computer Science or a related technical field is preferred.Advanced degree in a computer science, data science, or a computational discipline is a plus. Working Conditions Fast-paced office environmentStandard working hours based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule.Travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
3/25/2025
Elizabethtown, KY 42701
(29.4 miles)
LPN/LVN Career Opportunity Full time, part time, PRN, and short-term agreement positions available. LPN short term agreement: $45.00/ hour, four 12-hour shifts, 8 weeks. Embark on Your Compassionate LPN/LVN Journey at Encompass HealthAre you in search of a fulfilling healthcare career close to your heart and home Encompass Health welcomes you warmly, offering a space that feels like home from day one, where you're valued and embraced as if we've been long-time friends. Join us in making a positive impact on the community, delivering care and support to patients while contributing to their inspiring outcomes. If this resonates with you, you're in the right place. As an LPN/LVN, your understanding of the significance of small victories drives you. Utilize your specialized skill set to deliver top-tier, compassionate, and personalized care, dedicating time to deeply comprehend patients and support their rehabilitation goals. Within an environment where our team embodies drive, support, warmth, and inspiration, access cutting-edge equipment and technology. Our commitment starts on day one, prioritizing your growth, development, and well-being through our tuition reimbursement program and personalized career path plans.Welcome to a career where your compassion fuels impactful care and personal fulfillment. A Glimpse into Our WorldWhether you're establishing the foundations of your career or a seasoned LPN/LVN in search of a nurturing work environment to call home, we're confident you'll sense the difference the moment you become part of our team. Being at Encompass Health means being associated with a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, all united for the greater good of our patients. Our achievements, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud. Benefits That Begin With YouOur benefits are designed to support your well-being and start on day one:• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.• Generous paid time off that accrues over time.• Tuition reimbursement and continuous education opportunities for your professional growth.• Company-matching 401(k) and employee stock purchase plans, securing your financial future.• Flexible spending and health savings accounts tailored to your unique needs.• A vibrant community of individuals who are passionate about what they do! Be the LPN/LVN You've Always Aspired to BeYour impactful journey involves:• Providing direct patient care, aligning with the personalized care plan and physician orders.• Observing patient behaviors, including monitoring vital signs, symptoms, and responses to treatments.• Collaborating directly with Registered Nurses to report findings and execute patient care plans.• Cultivating meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.• Celebrating patient victories along the way.QualificationsCurrent LPN/LVN licensure as required by state regulations.CPR certification.One year of experience in an inpatient medical-surgical or general hospital setting is preferred.Rehabilitation experience is preferred.The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're eager to meet you, and we genuinely mean that. Join us on this remarkable journey! QualificationsCurrent LPN/LVN licensure as required by state regulations.CPR BLS certification.One year experience in an inpatient medical-surgical or general hospital setting is preferred.Rehabilitation experience is preferred.
Full Time
4/4/2025
Drake, KY 42128
(34.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Franchise Auditor performs audits of franchise owners from start to finish, from selection of Franchises audited to issuance of audit reports and collection of audit findings. In addition to performing audits of franchises, this position is responsible for reviewing other businesses owned by SERVPRO® franchise owners and personal accounts of SERVPRO® owners. The audits are performed primarily in order to determine if franchises are properly reporting and paying royalties. Auditors will provide recommendations to franchises regarding office procedures and bookkeeping. Major Duties and Responsibilities Review of Franchises to select and schedule audits of those Franchises determined to be at higher risk of incorrectly reporting sales.Complete in-house, resale, and voluntary audits in a timely basis.Review of accounting records, including financial statements, bank statements, and tax returns to determine if transactions are properly recorded.Collect materials needed to complete audits and collection of audit monies due.Correspond with Franchises and their office staffs and accountants regarding:Audit notificationsInformation needed to complete audits.Teaching proper posting of transactions.Issuance of audit reports.Collection of monies due.Verbal and written communication with Franchises, Distributors, other Corporate Departments, including our Legal, Credit, and Accounting Departments, and other parties including Executive Management, as needed during audits. Additional Responsibilities Preparation of status reports detailing audits and preparation of various other reports.Participation in special projects. Required Qualifications Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Must be able to interact verbally (sometimes in difficult situations) with Franchise owners, franchise office staff, and franchise accountants as well as various Corporate staff.Must be detail oriented.Must be knowledgeable in Word, Excel, and QuickBooks.Ability to adapt to change quickly and multi-task. Several audits are in process at any given time.Must have initiative and perseverance. Must be able to confront and deal with auditees in difficult situations regarding unreported sales. Education Associates degree in Finance, Accounting, or Business-related field required. Working Conditions Standard working hours; based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Drake, KY 42128
(34.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary We are seeking a detail-oriented Communications Editor & Copywriter to join our communications team. The Communications Editor & Copywriter reports to the Director of Communications. In this role, you will play a critical role in ensuring that all written content produced by the company is accurate, engaging, and aligned with our brand voice, messaging and strategy. You will be responsible for editing and proofreading a variety of materials, including corporate communications, training resources, executive and internal documents. You will also be responsible for creating high-quality written content that aligns with our brand voice and messaging, as needed. Your ability to craft compelling copy and refine existing content will be instrumental in supporting our company objectives and enhancing communications throughout our company. Major Duties and Responsibilities Function as editorial subject matter expert for headquartersincluding conducting an editorial review of internal and external content, collateral materials (video, written, and more), and presentations; reviewing and revising content to improve clarity, accuracy, and relevancy; advising and consulting with groups and individuals across the organization; proofing and processing legal approvals as necessary.Review and edit all corporate materials for grammar, punctuation, style, tone, and consistency. This includes but is not limited to press releases, newsletters, intranet content, social media posts, and internal communications.Proofread all documents to ensure they are free from errors and align with the company’s style guide and brand voice.Collaborate with writers, designers, and subject matter experts to create clear, concise, and compelling content that resonates with our target audiences.Maintain and enforce brand guidelines across all content to ensure a cohesive and consistent brand voice and messaging.Manage multiple editing projects simultaneously, prioritizing tasks to meet deadlines and ensure timely delivery of materials.Provide guidance and feedback to internal teams on best practices for writing and content creation. Offer support in developing writing skills across the organization.Work closely with the HR team on their events and initiatives throughout the year Collaborate with communications team, headquarters teammates, and franchise teammates for consistency in the delivery of news and other contentincluding managing the systemwide news feed of the intranet, managing the headquarters news feed, and optimizing calendars and events coordination which will require managing the priority of messages and altering schedules and strategies on short notice due to urgencies.Execute urgent broadcasts and other communications; the ability to multitask and adjust anticipated plans is a mustMaintain the SERVPRO Communications Resource Guide and advise on changes to the Brand Identity Guide and the acronyms listManage and disseminate digests, including but not limited to the Weekly Bulletin Digest, Hubbub recap email digest, and assist with SERVPRO in :60 newsletter Required Qualification (Knowledge, Skills, and Abilities) 3+ years of experience in editing, writing, or content management, corporate or agency experience a plus. Results-oriented, self-motivated, and creative.Proven ability to think strategically; a natural problem-solverExceptional editing and proofreading skills with a strong understanding of grammar, punctuation, and style.Ability to write and edit in various tones and styles, tailored to different audiences and platforms.Strong project management skills with the ability to handle multiple projects and deadlines.Excellent communication skills, both written and verbal.Experience with AP and/or Chicago style.Meticulous attention to detail and a commitment to producing high-quality work.Technologically savvy and willing to learn, adopt, or create new software and processes.Strong team player who works well with others and fosters a positive working environment.Ability to thrive in a fast-paced, dynamic environment with changing priorities.Strong creative thinking skills with a passion for storytelling and content creation.Ability to align content with broader business objectives and brand strategy. Education Bachelor’s degree in English, Journalism, Communications, or a related field which demonstrates the ability to research and write.About SERVPROFor more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Drake, KY 42128
(34.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary This position creates online content for all internal and external web properties as well as coordinating the content team deliverables for publication. The Senior Content Marketing Specialist will be responsible for providing editorial judgment and brand guidance for web content. This position will also provide training and resources for web initiatives and provide web-related customer service as needed. Major Duties and Responsibilities Create new content for all internal and external web properties, ensuring consistency and compliance with brand agency and legal guidelines.Meet with the web marketing, SEO, and SEM teams to ideate and define content goals.Research content and consumer trends to ensure that content is relevant and appealing.Develop content strategies to effectively reach the desired target audience and marketing goals.Create content for a variety of platforms including blogs, websites, communications, and training resources.Proofreading and editing content before publishing.Visual storyteller, creating thought leadership content for conferences and webinar presentations.Manage content calendars and ensure that the content remains consistent across all platforms.Lead coordination with the marketing and writing teams to ensure timely delivery of assignments.Track consumer and content analytics and generating reports and presentations.Keep up to date with content trends, consumer preferences, and advancements in technology.Develop and lead a content marketing process to optimize web properties.Create articles and web content to educate consumers and optimize web pages for better search engine performance.Develop communication plans and implementation strategy surrounding new initiatives.Create website landing pages and other resources as necessary.Manage and coordinate content for Web Marketing Monthly Newsletter.Develop training resources to support Web Marketing product launches and initiatives.Deliver live presentations at convention workshops, area meetings, NFTP, FMC, ServproTV, and other forums.Actively and consistently support all efforts to simplify and enhance the Franchise/customer experience.Support the Franchise community via Web Services emails, phone support, and help desk support tickets.Complete web projects as assigned by the Web Operations Manager. Required Qualifications (Knowledge, Skills, and Abilities) Strong online SEO copywriting, content developing and proofing experience.4 years experience in content marketing: determining editorial requirements, establishing an appropriate narrative, writing and editing business content.4 years experience with content management systems.3 years of experience in search engine optimization (SEO), and SEO tools. Excellent customer service knowledge and experience to provide web. marketing related customer support to internal and external customers.4 years experience strong understanding of marketing and advertising fundamentals preferred.Experience in search engine optimization (SEO) for content marketing and content marketing principles.Coordinate closely with in-house SEO Specialist and SEO agencies to plan and create content to meet business goals. Experience creating original content quickly and efficiently at scale.Experience using content management systems to maintain and disseminate content.Requires flexibility, attention to detail, and ability to get things done quickly.Experience in user testing and A/B testing methods to optimize and apply learning.Excellent written and verbal communication skills using a clear, straight-forward, and professional manner.Creative, diplomatic, cool under pressure, and fantastic interpersonal skills.Self-motivated with the ability to manage complex situations with limited supervision.Experience in customer service to provide web marketing related customer support to internal and external customers.Possess strong organizational and time management skills with excellent attention to detail.Enjoy working in a dynamic and efficient team that can easily shift in a new direction.Experience working with third party vendors to develop standard operating procedures and creative asset workflow.Must be a team player with the confidence to take the lead and guide when necessary.Good technical background and ability to pick up new software and processes quickly.Knowledge of the Company’s industry or previous Franchise experience preferred. Education Bachelor’s Degree in Business, Communications, or related-field is required. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status
Full Time
4/4/2025
Drake, KY 42128
(34.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Commercial Accounts Senior Marketing Manager is responsible for developing, implementing, and overseeing B2B marketing strategies and programs that align with SERVPRO’s goals and objectives and drive business growth and enhance brand presence. Major Duties and Responsibilities Develops and executes comprehensive B2B marketing strategy that aligns with SERVPRO’s goals and objectives.Analyzes market trends, customer insights, and competitive landscape to inform marketing strategies and identify new opportunities.Working with the business intelligence team to refresh market data utilized by the business for the commercial vertical.Working with Commercial Accounts leadership to develop and launch Commercial sales programs to the SERVPRO Sales organization.Creates and implements a sales tool kit including a B2B playbook, presentation materials, brochures, client testimonials, and case studies by vertical.Leverages B2B channels with a strong social strategy on LinkedIn and partnering with sales on focused trade show strategies to reach targeted decision-makers in key verticals.Development of a marketing calendar for National Accounts team including key events, social media activities, as well as other marketing related activitiesCreates, manages, monitors and measures performance of marketing campaigns by vertical to generate leads, increase brand awareness, and drive customer engagement and adjusting as necessary to achieve desired outcomes.Collaborates with sales, product, and other cross-functional teams to ensure alignment and maximize the impact of marketing initiatives.Monitors and reports on the performance of marketing campaigns, providing actionable insights to improve effectiveness and ROI. Provides marketing leadership, program development and launching programs at key events including SERVPRO Convention, Trade Shows, Industry Events and Commercial Sales Summit conferences.Develops strategic frameworks that align with the company’s objectives, including market analysis, segment targeting, and executing strategies that maximize ROI.Leads and coordinates multiple projects simultaneously, ensuring timely and successful delivery.Identifies and pursues new business opportunities in a timely fashion.Fosters innovation and creativity in developing unique campaigns and solving problems that will significantly differentiate the brand.Provides strong leadership and guidance to inspire and guide cross-functional teams towards achieving marketing goals.Understands customer needs and behaviors and gathers customer insights to tailor strategies that meet market demands.Utilization of digital marketing tools and platforms for effective marketing management. Required Qualification (Knowledge, Skills, and Abilities) Minimum of 5-10 years of experience in B2B marketing, preferably in a commercial setting developing strategies and comprehensive Marketing programsStrong understanding of digital marketing channels, including email, social media, content marketing, and SEO.Excellent project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.Strong analytical skills with experience in understanding and analyzing market data specific to the Commercial marketplace.Previous experience working in a franchise organization is a plus, cross-functional experience and working in a matrixed environment is desired.Proficiency in marketing automation tools and CRM systems is a plus.Stellar communication skills are essential for conveying ideas and strategies effectively across all levels of the organization and to external stakeholders.The ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Being adaptable to market changes and new challenges is crucial for staying ahead in a constantly evolving business environment.A robust analytical skill set enables marketing managers to decipher complex data, translate analytics into actionable strategies, and measure the effectiveness of marketing campaigns.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s degree in Marketing, Business or equivalent work experience. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Drake, KY 42128
(34.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Responsible for national account business development within the commercial space. Key activities include account prospecting, negotiating, and closing agreements/contracts, program development and implementation, reporting, and overall account management to grow the business. Major Duties and Responsibilities Perform regular territory reviews and prioritization around prospects and current accounts to ensure focus on the largest opportunities within your territory.Aggressively target, prospect and secure new commercial client programs. Duties will include developing a robust sales pipeline in Salesforce, securing client meetings, developing programs, successfully negotiating, and closing master service agreements and completing program implementation and rollout to the SERVPRO franchise system. Build and maintain strong relationships with key client decision makers to ensure satisfaction and address any concerns. Develop key account plans, monitor client performance regularly, and lead quarterly business review meetings to develop best strategies for growing client revenue.Continuously review the pipeline business development process, communicate results and activities, track performance results including new client wins, program implementation metrics, leads, jobs, and revenue data, and franchise communication tactics. Present progress and promote the vision of Commercial National Accounts at SERVPRO franchise area meetings. Develop and maintain strong professional relationships with key internal personnel including other Commercial Account Managers, Commercial Large Loss, coordinators, paralegals, accounting, Franchise Business Consultants, and other key departments.Attend National/Regional trade shows, industry networking event participation and client entertaining opportunities as assignedAchieve assigned revenue growth targets based on overall company annual objectives.Prospect, develop, close, and implement assigned annual new commercial client program goal. Increase client requests for SERVPRO services (job leads) through strategic account management, monitored via usage of SERVPRO National Call Center.Take prompt action to identify and pursue new business opportunities.Build and maintain strong client relationships, collaborating with internal teams, and managing client expectations.Adapt to market changes and new challenges, staying ahead in a constantly evolving business environment. Required Qualifications Minimum five years of seasoned relationship-based business development experience required, with a focus on the restoration industry and/or commercial sales.Good understanding of commercial client procurement processes and contracting vehicles and solid knowledge of navigating the commercial sales cycle. Excellent communication, negotiation, and presentation skills; the ability to influence key stakeholders at all levels. Demonstrated ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions, while managing multiple priorities at the same time.Proven experience negotiating legal contracts with proven success at achieving mutually agreeable terms, representing Servpro franchise's best interests.Strong account management skills are necessary to build and maintain client relationships, address client needs, and ensure client satisfaction and retention.Ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Proficiency in using CRM software and other relevant tools to gather and interpret data is necessary for tracking performance, identifying trends, and making informed decisions. Experience in Salesforce preferred. Microsoft Office proficiency required.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s Degree (marketing and/or related degree) or equivalent work experience. Working Conditions Location: Headquarters or remote depending on territory.Standard working hours, based on a 40-hour work week, however weekends and nights may be required based on client, trade show, and event meetings and agendas.Additional working hours required as needed to meet deadlines, complete assignments, and projects on schedule.Up to 50% travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Drake, KY 42128
(34.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director, Customer Care Center, is responsible for providing strategic leadership and oversight for the Customer Care Contact Center functions across all contact channels (phone, email, chat, etc.) and continuous improvement to deliver revenue and profit growth, high levels of customer satisfaction, and service level achievement, while supporting the Company’s strategic initiatives. This leader will support functions such as new customer intake, existing customer support, franchise support, and client support. This role will provide leadership to multiple direct reports including Care Center supervisors, along with overseeing a Care Center team which provides exceptional customer service in a 24/7/365 environment. They will provide leadership that includes strategies, policies, procedures, goals, metrics, and programs for the department. Additionally, this leader will be growth and technology minded figuring out ways to evolve the center into a large, world-class customer care center. You will Oversee a diverse team of professionals responsible for providing exceptional customer service to customers in need of Servpro services, as well as the Servpro franchise community in a variety of ways, including driving performance to an established set of goals, development of strategies, policies, and procedures to optimize the performance and success of the Team.Lead training, coaching, engagement, retention, and recognition initiatives for Customer Care Center Team Members to support organizational growth. Monitor staffing and forecasting for department to determine appropriate resource allocation.Partner with Operations, Marketing, Sales, IT, and other departments to drive innovation in the customer experience and sales channels.Advocate for the customer in all situations, operations, technologies, content, projects, and strategy. Share customer feedback to extended and senior leadership.Develop and manage budget for Customer Care Center. Focus on controlling costs through the management of departmental spending and process efficiency improvements.Perform to operational goals, processes, and Customer Care Center SLAs regarding the performance of the organization to optimize customer satisfaction and the customer experience through efficient and timely issue resolution.Develop a benchmark driving management structure identifying and monitoring key performance indicators. Ensure that performance quality/outcomes, scorecards, and benchmarking activities are in place; collaborate to ensure the operations team utilizes this data to make improvements. Ensure quality standards are benchmarked against industry best practices. You have 7+ years successful experience in contact center management-preferably with property insurance or home services. Franchise experience a plus. Business Process Outsourcing (BPO) services a plus.Leadership experience | Proven ability to coach and develop others, provide feedback and actively listen. Passionate about engaging and developing high performing teams.Collaborative | Works collaboratively with the team and business partners to overcome challenges and achieve shared goals.Advanced data acumen | Tracks, analyzes, and reports performance data, taking action to achieve performance goals and objectives.Excellent Communication Skills | Strong verbal and written communication skills. Ability to deliver professional presentations confidently to all levels of leadership.Proficiency with Microsoft Office products is required.Strategic thinking with tactical execution ability is key. Proven experience defining and driving successful implementation of improvements through both process re-engineering and incorporation of tools and technology.Advanced experience with IVR, workforce management, telephony, and other call center software systems. Familiarity with the emerging contact center technologies and AI desired. Education Bachelor’s degree, from an accredited college or university, in business or another related field. Any suitable combination of education or experience will be considered. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Drake, KY 42128
(34.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting to the Chief Legal Officer, the Director, Associate General Counsel will assist in managing a variety of general corporate legal and risk management tasks with an emphasis on franchise law and major client national account program contract negotiations (insurance carrier national accounts, commercial accounts and governmental accounts). In addition, this position will assist in monitoring and assuring compliance with franchise registration and disclosure laws in the U.S. and Canada and will support the franchise sales and development team to ensure franchise sales compliance. Other duties include enforcing existing contracts, supervising franchise breaches, terminations, and collections. This position will also provide a wide variety of legal services and support and partner with other attorneys and support staff in the legal department. You will Manage and perform client national account program contract review, negotiations and drafting. Primarily insurance carrier national accounts, commercial accounts and governmental account contracts, as well as major corporate contracts.Ensure franchise registrations are updated and filed in a timely manner with each respective state requiring disclosure.Confirm compliance with FDD requirements adhered to and updated FDD prepared and ready for distribution by March 31st of each year.Verify in-house materials and training explaining franchise disclosure laws, requirements and changes thereto are kept current on an on-going basis.Validate compliance with franchise legal and regulatory matters, including state relationship laws.Ensure compliance with all disclosure and timing requirements.Monitor licensing of new franchises and franchise license agreement changes.Assist in preparation of franchise documents, working with the franchise development division and legal department personnel.Draft and/or review all other agreements and legal documents, as required, or requested. You have Law degree and license in the State of Tennessee or covered under current state license reciprocity.Ability to read, write, and speak the English language proficiently.Minimum of five years franchise law experience with a law firm or in-house legal department.Experience preparing franchise disclosure documents, state registrations and renewals, modifying franchise documents, developing agreements and vendor/ supplier agreements, enforcement of system standards, defaults and terminations, as well as traditional and alternative dispute resolution.Experience with negotiations of national accounts contracts with large commercial or insurance carrier parties. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Drake, KY 42128
(34.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Audit Intern will provide direct support to team members in their performance of Franchise Audits. In addition to support, this position will conduct audit research and assist with special projects. The Audit Intern will gain valuable insights into the performance of Franchise Audits, as well as the financial system and process of Servpro Franchises. Major Duties and Responsibilities Drafting Audit correspondence on behalf of the audit staffPerforming preliminary review of audit materials submitted by Franchise ownersRequesting additional materials as neededPreparing preliminary summary of audit findings for audit staffMaintaining internal status tracking for audit processReviewing Royalty Revisions submitted by Franchise ownersSupporting audit manager with special projects for audit department. Required Qualification (Knowledge, Skills, and Abilities) Proficient in MS Office (especially Excel)Keen attention to detail and dependableStrong verbal and written communication skillsAbility to understand and interpret legal documents such as franchise license agreements.Strong project management and time management skillsQuickBooks or other equivalent accounting software knowledge, considered a plus Related Work Experience Experience in a role that requires time and project managementExperience in a role that requires attention to detail and strong communication skills Education Actively pursuing an Associate’s or Bachelor’s degree in Accounting, Finance, or business related area.At least a 3.0 GPA About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Drake, KY 42128
(34.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting to the CFO, this is a key senior leadership role within the organization and plays a critical role in the execution of our company strategy. This role will oversee forecasting and analyses used for critical decision making throughout the organization. This position requires a strategic thinker with extensive experience in FP&A and a solid understanding of financial systems, modeling, forecasting and M&A strategies. This role is primarily focused on driving financial performance, optimizing budgeting processes, and providing valuable insights to support decision making at both operational and strategic levels. The Vice President of Finance will be responsible for cultivating and maintaining strong relationships with both internal customers as well as Blackstone. Major Duties and Responsibilities Financial Planning and Analysis Lead the development, implementation, and monitoring of financial planning processes, including annual budgets, forecasts, and long-term financial plans.Conduct variance analysis to identify key drivers impacting financial performance and provide actionable recommendations to improve outcomes.Develop and maintain sophisticated financial models to support decision-making and scenario planning.Collaborate cross-functionally to gather relevant data and insights to enhance the accuracy and effectiveness of financial information. Business Insights and Strategic Decision Support Partner with senior leadership to provide financial insights and analysis to support strategic initiatives, investments, and business decisions.Partner with senior leadership to develop and execute our M&A strategy. Ensure we are pursuing the right opportunities that allow us to achieve long term growth.Assess the financial implications of potential opportunities, risks, and challenges, and recommend appropriate courses of action.Conduct ad-hoc analysis to address specific business questions or concerns raised by stakeholders.Stay abreast of industry trends, competitive dynamics, and economic factors that may impact the organization's financial performance. Performance Measurement and Reporting Establish key performance indicators (KPIs) and benchmarks to evaluate business performance and monitor progress against financial objectives.Continuously assess financial performance, monitoring variances, and offering timely, data-driven insights for decision making.Lead a high-performing finance team, providing mentorship and guidance.Prepare and deliver timely, accurate, and insightful financial reports and presentations for senior management and board meetings.Identify opportunities for process improvements and automation to enhance the efficiency and effectiveness of financial reporting. Compliance and Integrity of Financial Information Manage data strategy team to ensure “one version of the truth” and easy access to data by all stakeholders.Ensure Accounting and Finance team meet all deadlines for compliance Team Leadership and Development Providing leadership, direction, and management of the finance team fostering a culture of continuous improvement, collaboration, empowerment, accountability, and continuous learning.Set clear performance expectations and goals for team members and conduct regular performance evaluations and career development discussions.Encourage knowledge sharing and cross-training to ensure a high performing and resilient finance teams. Qualifications: Bachelor's degree in Finance, Accounting, and Business management is a must. MBA preferred.Advanced proficiency in financial modeling, Excel, and other analytical tools; managerial accounting experience; accounting/financial system experience; analytical, problem-solving, and critical thinking skills.5+ years of experience in a role related to M&A, deal origination, or business development. Previous experience at a Private Equity Firm is preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
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