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Full Time
11/17/2024
New Orleans, LA 70117
(35.7 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Asset Protection Agent (APA) this means:Coaching and training Store Associates and Leaders on identifying and deterring external theft through implementing Lowe’s shrink programs.Monitoring merchandise, customer, and associate activity as needed, reporting infractions to Store and AP Leadership.Preventing inventory shrinkage and deterring criminal activity.The APA will coordinate efforts with the Senior APM, DAPM and MORCM to identify key merchandise and stores that are being externally impacted. Based on external and Organized Crime activity the APA will leverage data/ resources to create a plan to address exposures with training and external focuses to reduce activity. The APA is responsible for investigating and resolving issues related to criminal activity in accordance with Local, State, and Federal laws or company policy. The APA will also support investigations of all company policies/ procedures when required. An individual in this position may on occasion need to effectively respond to potentially violent and/or physical altercations and will therefore need the ability to make quick, effective decisions and maintain an appropriate level of composure.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We’re Looking For:• Hourly: Generally scheduled for 40 hours; more hours may be required based on the needs of the business.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need to SucceedMinimum QualificationsAssociates Degree in Psychology or Criminal Justice OR High School Diploma/equivalent with 1 year relevant work experiencePreferred QualificationsBachelors Degree in Business, Criminal Justice, Safety, or related loss prevention / asset protection fieldDemonstrated experience conducting retail investigations (i.e., has conducted at least one retail investigations)Experience in using physical security systems (e.g., CCTV, EAS)Experience in investigations with Organized Crime and asset protectionNational certified training program (e.g., Wicklander-Zuwalski or Reed training)Professional accreditation (e.g., APQ, APC) or equivalent experienceIf the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
11/24/2024
Baton Rouge, LA 70816
(39.0 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.Essential Functions:NOTE: Minors in this role may not be responsible for some of the activities listed belowAssisted Self Check Out• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously• Approaches and interacts with customers to proactively recommend products and services appropriately• Proactively greets, assists, and engages with multiple customers on multiple registers at the same time• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions• Thanks, the customer for their business and invites them back to shop at Lowe’sCustomer Service• Actively seeks out and greets customers to identify and understand their needs at check out• Sincerely thanks every customer for their business and invites them back to Lowe’s• Builds and maintains knowledge of the company’s products and services• Proactively recommends appropriate products, credit programs, and protection plans related to Lowe’s products during check out• Uses a cash register, assisted self-checkout registers, or mobile checkout unit to process sales transactions, returns, and refunds according to company guidelines• Removes security tags, verifies product information, and bags merchandise for customers• Responds to EAS alerts• Answers incoming phone calls and directs calls or takes messages as needed• Calls for assistance to open additional registers to accommodate high customer volumeIn-stock• Ensures merchandise is accurately scanned• Prepares register area throughout the day; by confirming functionality of registers and scanners and stocking register supplies• Fills and faces coolers, shelves, and merchandising areas around the front end• Inspects returned merchandise for damages and place returned merchandise in the appropriate areas• Assists with Pick Up In Store customer experience by picking and staging merchandise• Enters and submits customer orders accurately, prints order tickets, verifies receipts, places online orders, and signs off on loading ticketsClean and Safe Stores• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection• Complies with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices• Operates store equipment as needed depending on one’s specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compactor baler)General• Associates supporting the Administrative office create, manage, and update reports (Examples: Accounts Receivable Payment Detail Retrieval, Expense Payables Invoice Advisory, Outstanding Return Checks, and Temporary Accounts)• Associates may process customer credit card payments and applications, mail invoices, and investigate and resolve credit disputes with customers• Associates may work in different checkout areas of the store, to include: Assisted Self-Checkout, Lumber, Mainline, Outside Lawn & Garden, or Returns• In addition to the above responsibilities, this individual is held accountable for other duties as assignedMinimum Requirements:• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.• Less than 1 year of experience standing and navigating throughout the checkout areas for extended periods of time in a retail store environment• Less than 1 year of experience actively moving throughout a fast-paced self-checkout area, monitoring customer scanning of product, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactionsPreferences:• High school diploma or equivalent.• Less than 1 year of experience actively moving throughout a fast-paced self-checkout area, monitoring customer scanning of product, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions.Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Part Time
11/24/2024
Baton Rouge, LA 70816
(39.0 miles)
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Fulfillment Associate, this means:• Being friendly and professional, and responding quickly to customer and associate needs.• Ensuring merchandise is in good condition, accurately accounted for, and delivered to customers on-time.• Pulling merchandise safely for loading onto delivery trucks and helping customers and staff move merchandise safely.The Fulfillment Associate assists customers, delivery team members, and Installation PROviders by pulling and preparing orders prior to pick up, replenishing shelves for next customers and loading merchandise into their vehicles.To meet the needs of our customers, this associate must feel comfortable engaging in conversations with other associates to ensure correct products are delivered on time.The associate helps ensure that the right products are delivered to our customers by accurately pulling, inspecting and preparing merchandise for delivery or pick up, as well as verifying invoices against loaded products.In addition, the associate ensures deliveries are ready upon truck arrival, and assists with loading merchandise, including large appliances.Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift. Fulfillment Associate(s) assigned to the Pro Department are required to be certified on the following Power Equipment (PE) within 30 days of their start date in the Pro Department: forklifts, pallet jacks and electrical lifts. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• Ability to read, write, and perform basic arithmetic (addition, subtraction).• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months retail experience.• 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden).• 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Part Time
12/1/2024
Marrero, LA 70072
(41.6 miles)
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Keep your weekends free with a set weekday schedule. *Make your well-being a priority with multiple top-tier health insurance options.Explore educational opportunities with Lowe's tuition assistance program.Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.Gain extra savings with a 10% Associate Discount.Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit . *Live Nursery MST Associates may be required to work weekend shifts. Your Day at Lowe's As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access. While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise. Key Responsibilities Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasksVerify buyback items and ensure they are pulled, prepped, and ready for shippingUpdate/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the storeConfirm product pricing information is clearly visible and replace any missing price labelsHelp drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the storeRepair/replace damaged or missing items, including signage, merchandise and displays.Communicate project priorities, schedule, and needs with Merchandising Services Team and ManagerAnalyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leadersComplete other duties as assigned Minimum Qualifications Read, write, and perform basic arithmetic (addition and subtraction)Ability to hear, listen, and to communicate verbally with othersUtilize web-based computer programs to accomplish assigned tasksAbility to sit and stand for long periods of timeMinimally lift 25lbs unassisted or over 25lbs with or without accommodation Preferred Qualifications Lowe's sales floor experienceExperience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.Experience operating power equipment such as lifts, order pickers, and similar equipmentWorking knowledge of essential tools (e.g., hand tools, drills, saws, etc.) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
11/15/2024
Baton Rouge, LA 70809
(41.9 miles)
Customer ServiceProvides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programsBuilds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specificationsCollaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders.Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes:Understands customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseSeeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseListens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessaryDemonstrates sincere appreciation to customersCommunicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programsIn-StockMoves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processesIdentifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defectiveVerifies buyback items and ensures they are pulled, prepped, and ready for shippingIdentifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram detailsUpdates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the storeConfirms that product pricing information is visible and clear and resolves/replaces any missing pricing labelsEnsures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on salesWorks with store leadership to stage clearance and damaged merchandise for quick saleSorts products in bins, drawers and boxes to ensure that they are in the proper locationClean and Safe StoresReviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasksEnsures all reset displays are safe and in working order and repaired/replaced as neededRepairs/seals damaged packaging and boxes including peg-hook itemsRemoves all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactorReplaces light bulbs and alerts Facility Services Associate (FSA) when additional maintenance issues are noted (lights out, painting, etc.)Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset ProtectionEnsures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areasMaintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gatesAdheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devicesOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)In addition to the above responsibilities, this individual is held accountable for other duties as assigned.Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activatedAudit and update pricing labels inside and outside the store to ensure accuracyFollow state-specific guidelines on price changes (Pricing Policy SF-06)Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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