Bossier City, LA 71112 • (39.9 miles) • Full Time • $40,976 / yr • 10/27/2026

On Site Location: 2701 Village Lane Bossier City, LA 71112 Summary: As a Lead Call Center Representative you'll provides excellent service to members and help support the Call Center team. This position handles member questions, account requests, complaints, and other service needs by phone, email, Internet, and other communication channels. You are also the go-to person for other Call Center Representatives when they need help with a member question, transaction, or difficult situation. This position works closely with the Manager to make sure the team has the information and support they need. Job Requirements: Two to five years of similar related experience and/or training; or equivalent combination of education and experience. High school graduate or equivalent. Strong communication sk

Shreveport, LA 71105 • (40.5 miles) • Full Time • $12.75 / hr • 10/8/2026

FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at https://www.fsnb.com/# to learn about our products, services and history spanning more than seven decades. Manage inbound and outbound customer calls in a timely manner Identify customers’ needs and wants, do your best to clarify information Research every issue and provide solutions to them Recognize opportunities to upsell our products and services Follow our company's communication “scripts” Keep records of all conversations in our call center database in a comprehensible way Follow our customer engagement strategy Meet acceptable standards for