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Full Time
2/22/2025
Cranston, RI 02920
(39.7 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.Customer ServiceProvides SMART customer service at all times through the daily execution of Lowe’s customer service policies, procedures, and programsSeeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseListens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessaryDemonstrates sincere appreciation to customersCommunicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programsCross-functionally trains in other areas of the store to help deliver the best customer serviceReceives and directs calls appropriately to meet the needs of customers and associatesReviews daily and weekly schedules to ensure proper coverage, assigning backup coverage as neededWorks cross-functionally with the PRO team to maintain service expectations for Pro FulfillmentPicks, stages, and verifies readiness of all delivery, pro, installation, and pickup ordersFollows up with leadership when picking quality is not met by team membersMonitors notifications to maintain customer service expectations when customers are on the way, arrived, or a new order has been submittedIn-StockEnters and retrieves information from Lowe’s systems regarding inventory, order management, and special orderingConducts walks of fulfillment area, bays, or inventory to monitor statusInforms Department Supervisor about fulfillment area (e.g., staffing, projects, products, stock) in-person, over the phone, via email, and/or by writing and sharing status reportsActs as liaison between Pro and fulfillment departments, ensuring all Pro orders are picked and staged within timeframe neededEnsures all pro pickup, delivery and install orders are picked and staged on timePulls, prepares, inspects, stages, and loads merchandise for customers, contractors, and delivery truck orders according to invoice or loading ticket, using power equipment when neededVerifies products match invoices and orders by reviewing items, model numbers, quantities, and descriptionsWorks supplemental fulfillment tasks as needed (e.g. unfulfilled orders report, restocking expired orders, conducting order audits)Clean and Safe StoresCompletes delivery and pickup administrative tasks, including auditing staging locations, contacting customers, and removing expired/cancelled orders from staging areasValidates items being carried in and out of the store when appropriateEnsures that the loads are safe, secure, and within Department of Transportation (DOT) regulations Prepares the store for business by organizing merchandise (e.g., straightening shelves), sweeping the aisles, and picking up trash and debrisDetects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset ProtectionEnsures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areasMaintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gatesAdheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devicesOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, iPhone, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, forklifts, pallet jacks, electric lifts, compacter baler, tool rentals)In addition to the above responsibilities, this individual is held accountable for other duties as assignedLowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
2/17/2025
Warwick, RI 02886
(43.8 miles)
Your Impact at Lowe'sReceiver/Stocker associates help keep our stores running and provide access to the products our customers need. If you are an active, organized, and safety-minded person with a keen eye for detail, you'll enjoy being a Receiver/Stocker for Lowe's.How We Support YouWhether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.Make your well-being a priority with multiple top-tier health insurance options.Explore educational opportunities with Lowe's tuition assistance program.Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.Gain extra savings with a 10% Associate Discount.Learn new trade skills with our Track to the Trades program.For information about our benefit programs and eligibility, please visit .Your Day at Lowe'sAs a Receiver/Stocker, you keep our stores clean and presentable to improve customers' overall shopping experience. You ensure our merchandise is accurately received and replenished by safely unloading merchandise from incoming freight, moving it to the sales floor, and stocking shelves.This role is physically demanding, and to be successful, you will need to understand proper lifting procedures and prepare to move merchandise for most of your shift. Additionally, you will replace damaged shelving, keep the backroom organized, handle hazardous materials, and ensure equipment is charged.While most of your time will be spent in activities that don't involve customer interaction, you may be expected to answer customer questions and assist in handling merchandise.Key ResponsibilitiesEnsure products are accurately received, stocked, and replenished.Follow proper lifting guidelines to safely stock products on shelvesEnsure aisles are clean, organized, and safeEngage customers, vendors, and associates with a positive attitudeRemain vigilant and report any safety or security concerns around the storeMaintain a clean and safe work environment, adhering to all safety regulationsComplete other duties as assignedMinimum QualificationsReading, writing, and performing basic arithmetic (addition and subtraction)Ability to hear, listen, and to communicate verbally with othersAble to use a smartphone and other common retail technologyAble to stand and sit for prolonged periodsMinimally lift 25lbs unassisted or over 25lbs with or without an accommodationPreferred QualificationsExperience operating a forklift or similar equipmentExperience in a warehouse environment performing inventory handling and stockingLowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we actively seek and encourage bilingual, military, and veteran talent to apply and join our team.Travel RequirementsThis role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.Working ConditionsEnvironmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.About Lowe'sLowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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