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Full Time
9/12/2024
Stoneham, MA 02180
(44.7 miles)
House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!OVERVIEW:ROLE RESPONSBILIITES:The Loss Prevention & Safety Lead serves primarily to mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs. This role will model customer engagement behaviors to detect and deter shoplifters and provide service to all customers.Internal and External Theft Deterrence and Awareness Support, promote and actively demonstrate company values related to athlete engagement.Detection, investigation, and documentation of Organized Retail Crime, and other violations of law and/or company policy. This includes networking with law enforcement, loss prevention professionals and other retailers to identify and create comprehensive case files for repeat external theft perpetrators and minimize exposure to loss and fraud.Proactively monitors controls and conducts local surveillance to identify possible dishonest activity, concerning behaviors typically attributed to shoplifting activity – internal and external.Routinely walks stockrooms and employee only areas to ensure store is in compliance with stockroom standards and identify any signs of internal theft.Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity.Effectively network with retail and government resources to identify, investigate, and address organized retail crime activities inclusive to case resolution and prosecution.Requires 100% ability to walk sales floor, stockrooms and office areas during duration of shift.Ability to deescalate incidents involving confrontation by Athletes exhibiting concerning behavior.Completes weekly LP Lead Recaps.Inventory Movement Validation Trains all store associates and managers on Company Loss Prevention and Core Operational programs to ensure compliance.Conducts regular review of operational processes for compliance - Inventory movement, cash office procedures and Known Loss Reporting. Develops tactics for improvement, as necessary.Trains and validates process execution related to inventory movement functions to include TIME, claims, omni channel fulfillment and inventory adjustments.Analyze key metrics to identify operational deficiencies and financial risks, develops tactics to improve.Physical Security and SafetyIn partnership LP Director-Specialty, assists with conducting store Loss Prevention assessments to ensure compliance with company processes and legal requirements.Ensures compliance with physical building security to include key control, monthly alarm tests, alarm call response and store alarm call list is maintained.Ensures the safety and security of associates, customers, and property per local regulations to include off site and external storage locations.Conducts MES sweeps, Fitting Room checks and safety certifications as the needs of the business dictate.Responsible for completing or assisting with all store and department specific safety certifications in a timely manner consistent with reporting expectations. i.e. monthly safety certification, rock wall and customer services department.Identify and correct any safety concerns with the rock wall and climbing equipment by maintaining Company loss prevention standards and controls.Ensures all necessary licenses and permits related to areas of responsibility are up to date and works with applicable departments to renew prior to expiration.May function as the store safety committee leader and completing all required documentation.Reviews safety trends and develops action plans regularly with the store leadership team.Participates in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates.Assists the store Shrink Coach and is responsible for auditing the store Shrink Business Plan.Provide ad hoc support for the general needs of the business as necessary.LEADERSHIP COMPETENCIES:Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders:Ensures AccountabilityCustomer-FocusCollaborativeInstills TrustDecision-Quality/Decision-Making AbilitiesAction-OrientedEngagement DriverTalent DeveloperEffective Team Building SkillsPlans & AlignsQUALIFICATIONS:Prior LP or educational experience in Loss Prevention preferred.Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.
Full Time
9/12/2024
Stoneham, MA 02180
(44.7 miles)
House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!OVERVIEW:OVERVIEW:The Freight Flow Lead has a direct impact on both the execution of brand standards as well as theteammate experience. With the guidance of the Assistant Store Manager and Store Manager, theFreight Flow Lead is the in-store expert of their business / department. The Lead is focused ondelivering the best service to customers as well as providing direction to teammates as theirimmediate point of contact and coach. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves.Supports building and hiring a strong team by observing in-store interviews and department tours.Builds a people-first culture by connecting with every teammate in the store to build mutualtrust, respect, and contribute to the strong store recognition culture.Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level.Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, including opening and closing the store, performing Front End and Cash Office functions, and processing firearms sales in compliance with State and Federal ATF regulations, where applicable.Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.Assists with training teammates on company procedures and programs; this includesonboarding new teammates and cross-training current teammates.Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., NSPP, Scorecards, LP, etc.).Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering a hassle-free shopping experience.Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect.Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.Takes an all-hands-on-deck approach to support the team across the store.Performs other tasks as assigned by management.LEADERSHIP TRAITS:Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders:Ensures AccountabilityCustomer-FocusCollaborativeInstills TrustDecision-Quality/Decision-Making AbilitiesAction-OrientedEngagement DriverTalent DeveloperEffective Team Building SkillsPlans & AlignsQUALIFICATIONS:Flexible availability - including nights, weekend, and holidays.Prior retail sales experience (or customer-focused experience) preferred.Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 50 lbs. items repetitively (up to 25 times per hour).Ability to work extended periods of time (up to 4 hours) standing or walking.Ability to stand, bend, stoop, reach, push, pull and lift up to 70 lbs.+ items intermittently (upto 15 times per hour) with assistance and/or the use of manual lifting equipment, e.g., pallet jack, dolly, etc.Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, orplatform.Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.
Full Time
9/12/2024
Stoneham, MA 02180
(44.7 miles)
House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!OVERVIEW:Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize.Greet everyone and proactively approach customers to understand their needs and support their shopping experience.Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.Take an all-hands-on-deck approach to support the team across the store.Perform other tasks as assigned by management.TEAMMATE TRAITS:Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:Ensures AccountabilityCustomer-FocusCollaborativeInstills TrustDecision-Quality/Decision-Making AbilitiesAction-OrientedQUALIFICATIONS:Prior retail sales, cashier, or customer-focused experience preferred.Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.
Full Time
9/12/2024
Stoneham, MA 02180
(44.7 miles)
House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!OVERVIEW:ROLE RESPONSIBILITIES:Essential Job Functions:Assist in planning all DSG-led events, in collaboration with Community Leadership team, including cost planning, ROI analysis, staffing coverage, internal and external communication, event day-of execution (setup to tear down) and ensuring all appropriate event waiver needs are in 100% compliance.Become an expert on all event space capabilities; provide information on event space configurations and capacities and recommend the most effective set up for the event type based on event space availability.Work with Community & Events Manager to ensure events are within budget. Work together to identify opportunities for efficiencies and cost savings on all events.Create event documentation to include: Run of Show, Event Recaps, Emergency Information card and Rental Agreements.Oversee the event experience and guide our athletes to have fun and participate safely.Leads and monitors reservations scheduling tool.Manage the needs of Field events, assisting with hiring referees, equipment maintenance, field/ice rink maintenance, (if applicable).Coordinate event entertainment, including music selection, guest speakers, etc.Maintain cleanliness/maintenance & equipment needs for store events.Community & Customer FocusBuild relationships with local schools, community organizations, sports leagues, home school organizations, and vendors for event partnership.Work with the Community Team to bring clinics, camps, and afterschool programming to the store.Create sales opportunities for future events during client liaisons and events.Attend, monitor, and gather feedback from events to ensure athlete satisfaction.Provide a high-touch, innovative experience for all seasonalprogramming. Scheduling & Operations: Maintain all Field equipment and other programmable spaces for proper use and cleanliness. Must safely and effectively remove snow from ice surface and surrounding areas to maintain a safe and clean environment for our athletes (if applicable). Work with store management to offer sales and operations support when needed.Adjust priorities and manage time wisely in a fast-paced, ever-changing environment.Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities.Understand and follow all ice rink policies and procedures in the training by Magic Ice (if applicable).Ensure proper operation of all ice venue special events, open skating and holiday promotions (if applicable).Sharpen rental and athlete skates as needed (if applicable).Perform other tasks as assigned.Mentoring & Developing Talent: Ensure all events are staffed and well communicated to teammates while level setting expectations of Athlete engagement and activation execution.Assist with training teammates on Company procedures and programs; this includes new teammate training and cross-training current teammates.Train and mentor new hires by sharing experience, knowledge, and best practices. Share timely feedback on projects, tasks, and deliverables (on the job training)Provide outstanding teammate training and coaching to deliver on the store vision and experience.QUALIFICATIONS:High School Diploma or equivalent1-3 years experienceAt least 2 years of customer service experience preferred.Previous experience in event planning experience, a mix of profit & non-profit experience is idealBased on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.
Full Time
9/12/2024
Stoneham, MA 02180
(44.7 miles)
House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!OVERVIEW:OVERVIEW:The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves.Supports building and hiring a strong team by observing in-store interviews and department tours.Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture.Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level.Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable.Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates.Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.).Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience.Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect.Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.Takes an all-hands-on-deck approach to support the team across the store.Performs other tasks as assigned by management.LEADERSHIP TRAITS:Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders:Ensures AccountabilityCustomer-FocusCollaborativeInstills TrustDecision-Quality/Decision-Making AbilitiesAction-OrientedEngagement DriverTalent DeveloperEffective Team Building SkillsPlans & AlignsQUALIFICATIONS:Flexible availability - including nights, weekend, and holidays.Prior retail sales experience (or customer-focused experience) preferred.Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).Ability to work extended periods of time (up to 4 hours) standing or walking.Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.
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