We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

*We are currently offering a $7,500 sign on bonus for full time hires.*This Sterile Processing Technician will be responsible for:Following departmental policies/procedures and transporting carts of instrumentation or medical materials to and from designated areas within the surgical suites or SPD. Restocking OR surgical core with surgical instrumentation sterilized in SPD following departmental policies/procedures and instructionsReceiving, sorting, cleaning and decontaminating soiled reusable instruments, equipment and materials following manufacturer’s instructions. Manually recording items/materials received in department logs. Loading, operating, and emptying cleaning and decontamination equipment such as automatic washers, endoscope reprocessors, cart washer and pasteurizersInspecting, preparing and sterilizing surgical instruments and other materials. Assembling trays and packets of instruments, medical supplies for surgical procedures according to standardized content lists and manufacturers guidelines. Loading and operating sterilizers, programming settings and monitors temperature and other critical readings during run cycleAnswering departmental telephones and forwarding calls as needed. Responding to requests for routine factual information, referring more complex inquiries to charge person/supervisorResponding to customer requests and resolving problems as neededTo qualify, you must have:Certification of Sterile/Central Processing A high school degree or GED equivalent is requiredMinimum of 1 years' experience within Sterile Processing is strongly preferredA strong knowledge of instrumentation and power surgical instrumentsStrong customer service and communication skills to develop working relationships with staffStrong problem solving skillsThe ability to work independently and as a team playerFlexibility and the willingness to change assignments due to department needsBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

Sr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicants not eligible)This position is fully onsite at Waltham during the first 90 days. Potential for 1 day remote after first 90 days.Schedule: M-F 8am-5pmThe Sr. Patient Experience Representative will be supporting the Augmentative Communication Program, Autism Language Program and the Amyotrophic Lateral Sclerosis Program within the Department of Otolaryngology and the Center for Communication Enhancement. The Sr. Patient Experience Representative will be responsible for: Patient Encounter Management:Provides positive and effective customer service that supports unit operations.Collaborates with referring providers and practices.Obtains required authorizations to compile patient and staff schedules.Schedules patients and supports the patient encounterCheck In / Check Out:Greets and directs patients, families and visitors.Monitors daily schedule and coordinates flow with clinicians /supervisor.Reconciles payments and prepares deposits, provides record of transactions in Hospital systems.Facilitates and directs communication with Financial Counseling.Administrative:Maintains personal calendars for physician/supervisor(s).Schedules meetings, programs and events.Provides routine clerical support as needed.Process Improvement:Actively contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement.Assists in implementing change in internal systems and proceduresPatient Experience Coordination:Monitors clinic activity to ensure the best possible patient experience.Assists with resolving customer service and scheduling issues.Responds to patient’s needs, and situations requiring escalated service response.Training:Participates in the development of training program strains clinic staff in department systems, processes and terminology.Provides assistance to other support staff in evaluating and resolving issues.Serves as a resource on operations and procedures, payer and billing requirementsIndividual Contributor:May provide expertise and train staff in departmental procedures.To qualify, you must have: High school diploma or GED required.Minimum one year of healthcare admin experience required.Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Ability to work with diverse internal and external constituencies.Willingness to be a team player, and assist with additional tasks & duties that may ariseBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

Sr. PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions(internal applicant not eligible)This position is 100% onsite @ Waltham locationRequired schedule: 8:30am - 5pm, M-FSenior Patient Experience Representative position to provide administrative support for the Department of Otolaryngology and the Center for Communication Enhancement. The Sr. Patient Experience Representative will be responsible for: Patient Encounter Management:Provides positive and effective customer service that supports unit operations.Collaborates with referring providers and practices.Obtains required authorizations to compile patient and staff schedules.Schedules patients and supports the patient encounterCheck In / Check Out:Greets and directs patients, families and visitors.Monitors daily schedule and coordinates flow with clinicians /supervisor.Reconciles payments and prepares deposits, provides record of transactions in Hospital systems.Facilitates and directs communication with Financial Counseling.Administrative:Maintains personal calendars for physician/supervisor(s).Schedules meetings, programs and events.Provides routine clerical support as needed.Process Improvement:Actively contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement.Assists in implementing change in internal systems and proceduresPatient Experience Coordination:Monitors clinic activity to ensure the best possible patient experience.Assists with resolving customer service and scheduling issues.Responds to patient’s needs, and situations requiring escalated service response.Training:Participates in the development of training program strains clinic staff in department systems, processes and terminology.Provides assistance to other support staff in evaluating and resolving issues.Serves as a resource on operations and procedures, payer and billing requirementsIndividual Contributor:May provide expertise and train staff in departmental procedures.Provide coverage support for the Deaf and Hard of Hearing Program (DHHP)To qualify, you must have: High school diploma or GED required.Minimum one year of healthcare admin experience required.Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Ability to work with diverse internal and external constituencies.Willingness to be a team player, and assist with additional tasks & duties that may ariseBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

The Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for appointments. Provides positive and effective customer service that supports departmental and hospital operations.(PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions- internal folks are not eligible for sign on bonus)Required schedule:7:30am – 4:00pm, Monday – Friday.100% on-site.The Hybrid Sr. Patient Experience Representative will be responsible for: Patient Encounter Management:Provides positive and effective customer service that supports unit operations.Collaborates with referring providers and practices.Obtains required authorizations to compile patient and staff schedules.Schedules patients and supports the patient encounterCheck In / Check Out:Greets and directs patients, families and visitors.Monitors daily schedule and coordinates flow with clinicians /supervisor.Reconciles payments and prepares deposits, provides record of transactions in Hospital systems.Facilitates and directs communication with Financial Counseling.Administrative:Maintains personal calendars for physician/supervisor(s).Schedules meetings, programs and events.Provides routine clerical support as needed.Process Improvement:Actively contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement.Assists in implementing change in internal systems and proceduresPatient Experience Coordination:Monitors clinic activity to ensure the best possible patient experience.Assists with resolving customer service and scheduling issues.Responds to patient’s needs, and situations requiring escalated service response.Training:Participates in the development of training program strains clinic staff in department systems, processes and terminology.Provides assistance to other support staff in evaluating and resolving issues.Serves as a resource on operations and procedures, payer and billing requirementsIndividual Contributor:May provide expertise and train staff in departmental procedures.To qualify, you must have: High school diploma or GED required.Minimum one year of healthcare admin experience required.Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Ability to work with diverse internal and external constituencies.BCH offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.#LI-POST

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

Per diem: Week days, evenings, weekends, and Holiday coverage This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededAdmin Support for Admissions, Discharges, and TransfersReconciliation of Patient Charts during admissions and dischargesUpdating and reconciling the Patient Monitoring System upon admission, discharges, and transfers.To qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesSchedule: Per diem: Week days, evenings, weekends, and Holiday coverage Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

Bilingual English/Spanish strongly preferred.This position is 100% onsite at BCH Martha Eliot Health Center in Jamaica Plain.M-F 8am - 5pm, 1-2 Thursdays a month will be late shift 10:30am - 7pmThe Lead Patient Experience Representative will be responsible for: Patient Encounter Management:Provides positive and effective customer service that supports unit operations.Collaborates with referring providers and practices.Obtains required authorizations to compile patient and staff schedules.Schedules patients and supports the patient encounterCheck In / Check Out:Greets and directs patients, families and visitors.Monitors daily schedule and coordinates flow with clinicians /supervisor.Reconciles payments and prepares deposits, provides record of transactions in Hospital systems.Facilitates and directs communication with Financial Counseling.Administrative:Maintains personal calendars for physician/supervisor(s). Schedules meetings, programs and events.Records and forwards messages, triages call for urgent information or services, initiates call for emergency services.Provides routine clerical support as needed.Process Improvement:Actively contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement.Assists in implementing change in internal systems and proceduresPatient Experience Coordination:Monitors clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues.Responds to patient’s needs, and situations requiring escalated service response.Training:Participates in the development of training programs.Trains clinic staff in department systems, processes and terminology.Ensures staff is informed regarding Customer Service, IT system, policies and procedures changes.Demonstrates high-level problem resolution skills. Provides assistance to other support staff in evaluating and resolving issues.Serves as a resource on operations and procedures, payer and billing requirements.May monitor staff attendance at required hospital/departmental training.Patient Experience Leadership:Leads and oversees work of designated patient experience staff.Plans, prioritizes and delegates work assignments and monitors performance, providing feedback and guidance as needed.Serves as a resource on departmental policies and procedures and provides assistance in resolving administrative problems and issues.Trains and orients new personnel.Provides input into selection, evaluation and discipline of staff as appropriate.Individual Contributor:May lead and oversee work of designated office.To qualify, you must have: High school diploma/GED required.Bachelor’s degree preferred.Minimum 2 years of related healthcare experience.Bilingual English/Spanish strongly preferred.Strong customer service experience required.Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Ability to work with diverse internal and external constituencies.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

100% onsite at Martha Eliot Health Center in Jamaica PlainM-F 8:30am - 5pm, will require rotating to late shift one to two Thursdays a month will be late shift 10:30am - 7pmBilingual (English/Spanish) strongly preferredThe Sr. Patient Experience Representative will be responsible for: Demonstrates positive and effective customer service that supports departmental and hospital operations to patients and families.Greets, screens, and directs patients, families, and visitors. Registers new patients.Collaborates and communicates with referring providers and practices to facilitate management of complex patient issues.Patient Registration/Admissions/DischargeMay be required to collect height, weight, and temperature and answer questionnaires in EMR.Monitors clinic activity to ensure the best possible patient experience. May prepare rooms for examinations and provides assistance to patients according to established procedures. Cleans and sets up room for examination and prepares routine forms required for appointment.Verifies, records, and processes patient demographics, insurance/payment, and referral information for patient appointments.Collects all necessary clinical documentation and information.May transcribe code and patient treatment information into billing system.Collects, compiles, and forwards related documentation for reimbursement and/or referral coordinated through the appropriate insurance provider and payer(s).Obtains and records required authorizations on electronic or manual scheduling systems to compile and distribute patient and staff schedules. Documents all Prior Authorizations and/or referrals in appropriate system.May collect, record and secure co-payments made by patients/ families. Reconciles payments and prepares deposits providing an accurate accounting of fund.Facilitates and directs communication with Financial Counsel.Scheduling-Schedules patient encounters and procedures to coordinate within and across providers, departments, and institutions.Monitors daily schedule and coordinates flow to optimize resource utilization and patient experience. Communicates with clinicians and/or supervisors and routes patients/visitors to maintain efficient patient/visitor flow. Administration-May maintain personal calendars for physician/supervisor(s).Schedules meetings, programs, and events.Records and forwards messages, triages calls for urgent information or services, initiates call for emergency services.May collect and organizes medical records, information, materials, and supplies required for appointments.Collects and organizes medical records, information, materials, and supplies required for admissions or appointments.Communicates with departments to coordinate ancillary clinical/administrative services.Opens and sorts mail, delivers and retrieves patient records, photocopies materials, sorts, collates, and distributes documents.Processes various letters and outside requests and prescription refills.TechnologyUtilizes technology, including phone systems, email, Microsoft Office programs, and clinical, scheduling, and billing applications.Enrolls patients and caregivers in patient portal. To qualify, you must have: High School Diploma or GED requiredMinimum 1 year of administrative, front desk or related healthcare experience requiredBilingual (English/Spanish) strongly preferredBuilds and maintains effective working relationshipsAbility to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsAbility to work with diverse internal and external constituenciesBCH offers competitive compensation and unmatched benefits#LIonsite#LIonsite

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

Schedule: 3-11:30pm Every other Sat & Sun + every other holiday. This Patient Experience Representative in the Cardiac Acute Care unit is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededTo qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesSchedule: 3-11:30pm Every other Sat & Sun + every other holiday. Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

Schedule: 3pm-11:30pm M-F*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededTo qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesSchedule: 8:30-5pm M-FBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

This role requires a 2 hour unpaid shadow as part of the interview processThis Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededTo qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesSchedule: 3:30-12am Every other Sat & Sun + Every other holidayBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.#LI-POST

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

Schedule: 3-11:30pm M-FThis role requires a 2 hour unpaid shadow during interview process . Th interview will be during the day, during the weekThis Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededTo qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesSchedule: 12pm-8pm M-FThis role requires a 2 hour unpaid shadow during interview process Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.#LI-POST

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

Schedule: 8 hours/week 11pm-7:30am -every other Sat & Sun + every other Holiday This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededAdmin Support for Admissions, Discharges, and TransfersReconciliation of Patient Charts during admissions and dischargesUpdating and reconciling the Patient Monitoring System upon admission, discharges, and transfers.To qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health.Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are actively looking to hire a talented Neuropsychologist in the Easton MA area, who is passionate about patient care and committed to clinical excellence.DescriptionAs a Neuropsychologist at LifeStance Health, you will be an integral part of our growing team, serving the mental healthcare needs of our clients and community. You’ll see clients in an outpatient clinical setting for in-person testing, with intakes and feedbacks completed in person or via telehealth based on client and clinician preference. You will have the opportunity to provide interdisciplinary care and collaborate with other LifeStance professionals, including psychiatrists, nurse practitioners, psychologists, social workers and therapists. You will see clients with a variety of backgrounds and reasons for referral, including concern for a developmental disability/autism, ruling in or out attention deficit/hyperactivity disorder, a complex psych diagnostic picture, learning and achievement differences, and neurological insult or injury. As we grow, we will work to develop referral streams that complement the interests of our clinicians.ResponsibilitiesDay-to-day job responsibilities will include: performing testing intakes, planning assessment batteries, administering neuropsychological measures, interpreting data, writing reports, providing feedback sessions, clarifying diagnoses, completing documentation, and developing treatment plans. We offer Neuropsychologists:Flexible work schedules. Telemedicine and in-person flexibility. Generous ‘above market’ compensation with unlimited/uncapped earnings. No counseling/therapy work required. Full benefits package: health, dental, vision, life, 401k (with match), paid parental leave, holidays, EAP and more. Collegial work environment. Newly designed and modern offices. Full administrative support. (scheduling & billing) Latest in digital technology. Strong work/life balance.Testing materials and equipment provided.Neuropsychologists are a critical part of our clinical team. We’re seeking Clinicians that are:Fully licensed Ph.D. or Psy.D in the state of Massachusetts.Experienced with testing intakes, planning batteries for assessments, report writing and feedback sessions.About LifeStance HealthLifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US. LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.Our values:Belonging: We cultivate a space where everyone can show up as their authentic self.Empathy: We seek out diverse perspectives and listen to learn without judgment.Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.One Team: We realize our full potential when we work together towards our shared purpose.

We currently have an open position in our Boston office for a Senior Patient Experience Representative role. This role will support multiple sub-specialties within Ophthalmology. The shifts can vary, and some hours can start as early as 7:15-3:15 pm, 8-4:30 pm, 8:30-5 pm, 9-5:30 or 11 am-7:30 pm (rare) and requires Saturday clinic coverage as well (once every 3 months). This job may require travel to our Cape office in Sandwich, Worcester, or our Mass Eye and Ear Boston location (1-2/month).*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions)*The Senior Patient Experience Representative will be responsible for: Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In/Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Maintaining personal calendars for physician/supervisor(s)Scheduling meetings, programs and eventsRecording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededProcess Improvement:Actively contributing to departmental and organizational initiatives and projectsAssisting in implementing change in internal systems and proceduresPatient Experience Coordination:Monitoring clinic activity to ensure the best possible patient experienceAssisting with resolving customer service and scheduling issuesResponding to patient needs and situations requiring escalated service responseTraining:Participating in the development of training programsTraining clinic staff in department systems, processes and terminologyEnsuring staff is informed regarding Customer Service, IT, policy and procedure changesDemonstrating high-level problem resolution skillsProviding assistance to other support staff in evaluating and resolving issuesServing as a resource on operations and procedures, payer and billing requirementsTo qualify, you must have: High School Diploma/GED required. Bachelor’s preferredMinimum 1-year Healthcare Admin experienceAbility to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsAbility to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.#LI-Hybrid

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

Schedule: Mix schedule of 10:30-7pm + 9-5:30 pm plus every other weekend 8:30-5pm.The Patient Experience Representative is 100% in person and will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues. Provides positive and effective customer service that supports departmental and hospital operations.Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions)Customer ServiceInteracts and provides positive and effective customer service to patients and families.Response to routine inquiries about hospital protocol, policies and procedures.Greets and directs patients, families, and visitors.Manage large amounts of inbound and outbound calls in a timely manner.Provides accurate information to a peers/employees, directions and/or guidance and follows up promptly to ensure that needs have been met.Patient Registration/Admissions/DischargeProvides the patient with the required forms and obtains appropriate signatures: General consent, Healthcare Proxy, Compliance documentation, Rights and Responsibilities, Generates patient labels and identification bracelets.Prepare admission-related documentation and patient chart process, to ensure a seamless and timely admission process.Notifies Charge RN of patient arrival.Process patient transfer/discharge paperwork.Update information boards.Requests ambulance pick up.May be required to assist with End of life procedures with Bereavement Coordinator.Confirm discharge paperwork is received, verifying that the paperwork is accurate and reflects patient information. Patient Flow CoordinationPrepares for, and attends shift handoffs and team huddles.Answer, screen and route telephone calls. Record and forward messages and triage call for urgent information or services. Respond to requests for routine information or assistance within scope of knowledge and authority. Initiate call for emergency services as required.Open and sort mail, deliver and retrieve patient records, photocopy materials, sort, collate and distribute documents.Activate overhead announcements (Admissions, Code Blues, Staff Assists).Utilizes all office technology including phone systems, email, Microsoft office programs, clinical, scheduling, billing applications.May assist to enroll patients and caregivers in patient portal.May require proficiency in multiple systems/multiple visit types.Process ImprovementDemonstrates interest and the ability to actively participates in, and contribute to, departmental and organizational initiatives & projects with a focus on continuous process improvement.Assists with implementing change with internal systems and procedure.Schedule: 8:00am-5pm M-F + every other weekend Work ExperienceHigh School Diploma / GEDA common knowledge or an understanding of basic computer skills and concepts. Makes use of customer service knowledge to assist patients and families in resolving problems.Conveys a positive demeanor when interacting with patients, families, and coworkers. Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations. Ability to work with diverse internal and external constituencies.Demonstrates the ability to pay attention to detail and accuracy.Interpersonal skills, collaboration, and communication.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. #LI-Onsite

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)Schedule: 8:30-5pm M-FThis Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededTo qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.#LIonsite

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health.Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.About LifeStance HealthLifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US. LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.Our values:Belonging: We cultivate a space where everyone can show up as their authentic self.Empathy: We seek out diverse perspectives and listen to learn without judgment.Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.One Team: We realize our full potential when we work together towards our shared purpose.

Schedule: 30 hours/week M-F 4pm-10:00pmThis Patient Experience Representative is 100% in office in our Oncology unit and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededAdmin Support for Admissions, Discharges, and TransfersReconciliation of Patient Charts during admissions and dischargesUpdating and reconciling the Patient Monitoring System upon admission, discharges, and transfers.To qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusAnnual Compensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

Patient Experience Representative - Developmental Medicine$2,000 sign-on bonus (terms/taxes apply)Brookline, MA. Hybrid (the first 6 moths will be 100% in-person and then after training is over will switch to 1 day remote and 4 days in office). Monday-Friday 8:30am-5:00pmAs an integral part of the Division of Developmental Medicine, the mission of the Developmental Medicine Center is to improve the lives of infants, children, and adolescents who face developmental and behavioral challenges and to support their families throughout their child’s life span. Our goal is to create models of collaborative care that integrate world class clinical service, cutting edge research, and innovative training programs. This will lead to better diagnostic tools and treatments, improved quality of life, and ultimately cures for developmental and behavioral disorders. 1. Customer Service a. Interacts and provides positive and effective customer service to patients and families.b. Responds to routine inquiries about hospital protocol, policies, and procedures. c. Greets and directs patients, families, and visitors. d. Manages large amounts of inbound and outbound calls in a timely manner. e. Provides accurate information, directions, and/or guidance to peers/employees and follows up promptly to ensure that needs have been met. 2. Patient Registration/Admissions/Discharge a. May be required to collect Height, Weight, and Temperature and answer questionnaires in EMR. b. Create patient encounter in EHR. c. Accurately collects, verifies, and records all patient demographic and insurance information required for the admission and billing of hospital services in EHR system. d. Ensure all medical services/hospitalization requiring Prior Authorization and/or Referral are coordinated through the appropriate insurance provider and payer(s). e. May be required to document all Prior Authorizations and/or Referral in EHR (setting dependent). f. Provides the patient with the required forms and obtains appropriate signatures: General consent, Healthcare Proxy, Compliance documentation, Rights and Responsibilities, Financial Assistance policy. g. Ensures that the patient is escorted to the appropriate area upon completion of the registration process. h. Generates patient labels and identification bracelets. i. May be required to collect, record and secure co-payments made by patients/ families (setting dependent). j. May be required to prepare admission-related documentation and patient chart process, to ensure a seamless and timely admission process (setting dependent). k. May be required to call PCP offices to notify them of admissions in the ED/ICU (setting dependent). l. Notify unit of patient arrival. m. Process patient transfer/discharge paperwork. n. Update information boards. o. Request an ambulance pick up. Assist with registering ambulances as required. p. Validate patient parking. q. Confirm discharge paperwork is received, verifying that the paperwork is accurate and reflects patient information. 3. Scheduling a. May be required to schedule/Cancel/reschedule patient appointments, including but not limited to tests or procedures for patients such as lab work or x-rays, orders, and hospital outpatient visits (setting dependent). b. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

We are currently seeking Licensed or License eligible Psychologists (EdD/PsyD/PhD) to offer services to our clients in our outpatient group office. Candidates should be skilled in evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood (depression, bipolar), chronic stress, impulse-control issues, grief/loss, adjustment-related disorders as well as behavioral, social, and emotional struggles. Providers may work a hybrid schedule that includes providing telehealth from a home office as well as working in one of our office locations.Locations include: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us Strong work-life balance and full scheduling autonomy (hybrid or telehealth)Above average W2 compensation package start before obtaining licenseexcellent support staffminimal paperworkAbility to supervise interns and postdoctoral fellows for additional payMulti-disciplinary practice, high degree of care collaborationFull benefits package including medical, vision, disability and 401(k) match100% employer paid malpractice coverage – No tail requiredSign On BonusCompensation Estimates: $100,000-$135,000Our practice provides well-appointed offices, an EMR system, peer consultation groups, robust risk management support, APA-approved continuing education in house. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work.

The Senior Patient Experience Representative will be supporting the Tuberous Sclerosis unit from an administrative capacity. This role is behind the scenes, and not patient facing. (PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions- internal folks are not eligible for sign on bonus)Schedule: Hybrid after 2-3 months of training in personThe Hybrid Sr. Patient Experience Representative will be responsible for: Patient Encounter Management:Provides positive and effective customer service that supports unit operations.Collaborates with referring providers and practices.Obtains required authorizations to compile patient and staff schedules.Schedules patients and supports the patient encounterAdministrative:Maintains personal calendars for physician/supervisor(s).Schedules meetings, programs and events.Provides routine clerical support as needed.Process Improvement:Actively contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement.Assists in implementing change in internal systems and proceduresPatient Experience Coordination:Monitors clinic activity to ensure the best possible patient experience.Assists with resolving customer service and scheduling issues.Responds to patient’s needs, and situations requiring escalated service response.Training:Participates in the development of training program strains clinic staff in department systems, processes and terminology.Provides assistance to other support staff in evaluating and resolving issues.Serves as a resource on operations and procedures, payer and billing requirementsIndividual Contributor:May provide expertise and train staff in departmental procedures.To qualify, you must have: High school diploma or GED required.Minimum one year of healthcare admin experience required.Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Ability to work with diverse internal and external constituencies.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.#LI-Hybrid

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health.Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are actively looking to hire a talented Neuropsychologist in the Easton MA area, who is passionate about patient care and committed to clinical excellence.DescriptionAs a Neuropsychologist at LifeStance Health, you will be an integral part of our growing team, serving the mental healthcare needs of our clients and community. You’ll see clients in an outpatient clinical setting for in-person testing, with intakes and feedbacks completed in person or via telehealth based on client and clinician preference. You will have the opportunity to provide interdisciplinary care and collaborate with other LifeStance professionals, including psychiatrists, nurse practitioners, psychologists, social workers and therapists. You will see clients with a variety of backgrounds and reasons for referral, including concern for a developmental disability/autism, ruling in or out attention deficit/hyperactivity disorder, a complex psych diagnostic picture, learning and achievement differences, and neurological insult or injury. As we grow, we will work to develop referral streams that complement the interests of our clinicians.ResponsibilitiesDay-to-day job responsibilities will include: performing testing intakes, planning assessment batteries, administering neuropsychological measures, interpreting data, writing reports, providing feedback sessions, clarifying diagnoses, completing documentation, and developing treatment plans. We offer Neuropsychologists:Flexible work schedules. Telemedicine and in-person flexibility. Generous ‘above market’ compensation with unlimited/uncapped earnings. No counseling/therapy work required. Full benefits package: health, dental, vision, life, 401k (with match), paid parental leave, holidays, EAP and more. Collegial work environment. Newly designed and modern offices. Full administrative support. (scheduling & billing) Latest in digital technology. Strong work/life balance.Testing materials and equipment provided.Neuropsychologists are a critical part of our clinical team. We’re seeking Clinicians that are:Fully licensed Ph.D. or Psy.D in the state of Massachusetts.Experienced with testing intakes, planning batteries for assessments, report writing and feedback sessions.About LifeStance HealthLifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US. LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.Our values:Belonging: We cultivate a space where everyone can show up as their authentic self.Empathy: We seek out diverse perspectives and listen to learn without judgment.Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.One Team: We realize our full potential when we work together towards our shared purpose.

Schedule: Per diem weekdays + weeknights + weekend coverage. 3 main shifts to choose from : 7a-3:30pm, 3p-11:30pm and 11p-7:30amThis Patient Experience Representative is 100% in office in our Surgical unit and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededAdmin Support for Admissions, Discharges, and TransfersReconciliation of Patient Charts during admissions and dischargesUpdating and reconciling the Patient Monitoring System upon admission, discharges, and transfers.To qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health.Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are actively looking to hire a talented pediatric Psychologists, who is passionate about patient care and committed to clinical excellence. DescriptionAs a Psychologist at LifeStance Health, you will be an integral part of our growing team, serving the mental healthcare needs of our clients and community. You’ll see clients in an outpatient clinical setting for in-person testing, with intakes and feedbacks completed in person or via telehealth based on client and clinician preference. You will have the opportunity to provide interdisciplinary care and collaborate with other LifeStance professionals, including psychiatrists, nurse practitioners, psychologists, social workers and therapists. You will see clients with a variety of backgrounds and reasons for referral, including concern for a developmental disability/autism, ruling in or out attention deficit/hyperactivity disorder, a complex psych diagnostic picture, learning and achievement differences, and neurological insult or injury. As we grow, we will work to develop referral streams that complement the interests of our clinicians.ResponsibilitiesDay-to-day job responsibilities will include: performing testing intakes, planning assessment batteries, administering psychological measures, interpreting data, writing reports, providing feedback sessions, clarifying diagnoses, completing documentation, and developing treatment plans. We offer Psychologists:Flexible work schedules. Hybrid work model (optional) Testing resources, kits provided. No cap on compensation Full benefits package: health, dental, vision, life, 401k (with match), paid parental leave, holidays, EAP and more. Collegial work environment. Newly designed and modern offices. Full administrative support. (billing & scheduling) Strong work/life balance.$- Sign on Bonus -full time Psychologists/Neuropsychologist are a critical part of our clinical team. We are seeking clinicians who are:. We’re seeking Psychologists who are:Requirements & Qualifications: Doctoral degree (PhD, PsyD) from APA accredited program.Fully licensed or in the process of licensure in Massachusetts. To apply for this position please submit a curriculum vitae and writing sample (psychological evaluation) to Applications are accepted on a rolling basis.I'd be glad to set up a call to discuss this opportunity with you and answer any questions!Thank you,Brittany LowensteinDirector, Practice DevelopmentLifeStance Health, Inc.(e)(c) About LifeStance HealthLifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US. LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.Our values:Belonging: We cultivate a space where everyone can show up as their authentic self.Empathy: We seek out diverse perspectives and listen to learn without judgment.Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.One Team: We realize our full potential when we work together towards our shared purpose.

The Lead PER shall be responsible for:Customer ServiceDemonstrates positive and effective customer service Responds to routine inquiries about hospital protocol, policies, and proceduresGreets, screens, registers, and directs patients, families, and visitorsCollaborates and communicates with referring providers and practices to facilitate management of complex patient issuesPatient Registration/Admissions/DischargeMonitors clinic activity to ensure the best possible patient experienceAssists with resolving customer service and scheduling issuesResponds to patients’ needs and situations requiring escalated service responseVerifies, records, and processes patient demographics, insurance/payment, and referral information for patient appointmentsCollects all necessary clinical documentation and informationObtains required authorizations, referrals, and verifications of insurance to compile patient and staff schedules. Documents all Prior Authorizations and/or referrals in appropriate systemSchedulingResponsible for the scheduling of tests or procedures for patients, such as lab work or x-rays, and ordersObtains required authorizations to compile patient and staff schedulesSchedule and confirm patient diagnostic appointments, surgeries, or medical consultationsSupports the patient encounterMonitors daily schedule and coordinates flow with clinicians /supervisorsAdministrationMay maintain personal calendars for physician/supervisor(s)Records and forwards messages, triages calls for urgent information or services, initiates call for emergency servicesMay collect and organizes medical records, information, materials, and supplies required for appointmentsCommunicates with other departments to coordinate ancillary clinical/administrative servicesOpens and sorts mail, delivers and retrieves patient records, photocopies materials, sorts, collates, and distributes documentsTrainingParticipates in the development of training programs. Trains clinic staff in department systems, processes, and terminologyDemonstrates high-level problem-resolution skillsProvides assistance to other support staff in evaluating and resolving issuesPatient Experience LeadershipLeads and oversees work of designated patient experience staffPlans, prioritizes, and delegates work assignments and monitors performance, providing feedback and guidance as neededServes as a resource on departmental policies and procedures and provides assistance in resolving administrative problems and issuesTechnologyUtilizes all office technology, including phone systems, email, Microsoft Office programs, and clinical, scheduling, and billing applicationsProcess ImprovementDemonstrates interest in and ability to actively participate in and contribute to departmental and organizational initiatives & projects with a focus on continuous process improvementTo qualify, you must have:High School Diploma/ GEDMinimum 2 years of healthcare experience and customer service experience Can provide guidance, troubleshoot, and answer questions Can perform the actions associated with this skill without assistance. Capable of coaching othersUtilizes feedback to improve performance. Identifies opportunities to improve patient experience and satisfaction. Sets, commits to, and maintains high standards for quality work and responsivenessStrong computer skills and concepts; proficient with Microsoft Office programs Assist patients and families Conveys a positive, professional demeanor Strong written and verbal communication Ability to work with diverse internal and external constituenciesStrong attention to detailExcellent Interpersonal skills, collaboration, and teamworkStrong organizational and prioritization skillsBoston Children’s Hospital offers competitive compensation and benefits. #LI-Hybrid