General Summary of PositionThe Clinical Administrator is a member of MedStar Health entity-based Division of Nursing and leadership team. The role is accountable for directing and supervising clinical and administrative resources to ensure the provision of holistic, culturally competent, quality, safe, and cost-effective evidence-based nursing care for patients and families. This is accomplished by direct action, delegation, coaching and support of the Division of Nursing's associates and shared/collaborative governance activities. The Clinical Administrator is recognized as a professional role model and clinical expert who promotes a professional practice and care environment that supports continuous learning.
The Clinical Administrator assumes leadership authority and responsibility during a specific shift (e.g., day, evening, night, and/or weekend) either for a designated number of patient care units/departments or the hospital at large. Collaborates with the members of the Nursing Leadership team and other administrators/leaders within the hospital in maintaining adherence to regulatory and accreditation standards, and MedStar Health's policies and procedures. Demonstrates leadership and behaviors which are consistent with MedStar's mission, vision, goals, SPIRIT Values, patient care philosophy, and sound moral and ethical judgement.
Primary Duties and ResponsibilitiesAssumes clinical and administrative supervision of nursing and patient care services for multiple units/departments, or hospital/entity. Consults, advises, or informs nursing, providers and other leaders concerning issues that arise and their resolution as appropriate, unit needs, and/or problems during the shift worked. Escalates concerns applying the chain of command.Consults and communicates with nursing and hospital administration as well as senior medical staff and other Nurse Leaders concerning any operational issues or matters pertaining to staffing and the management of assigned areas. Functions as liaison between patient care administration and medical staff.Creates a professional atmosphere and an environment of coaching and development that supports shared/collaborative governance. Ensures effective utilization of the interdisciplinary model of care (IMOC) and associated standards of excellence. Rounds on patients during the shift for the purpose of engagement, satisfaction, and improvement in the care experience. Investigates and follows through on patient complaints and safety events.Assists Nurse Leaders in selecting, training, and orienting department personnel. Contributes to the development of standards of performance, evaluating performance, and conducting performance management planning for associates, as appropriate. Initiates or makes recommendations for associate counseling and corrective action. Maintains ongoing communication with leaders to review programs, provide feedback, discuss new developments, and exchange information.Manages materials, equipment, and supply activities assuring adequate availability and utilization. Communicates material and supply needs to departmental leaders. Participates in product selection and evaluation as appropriate.Coordinates with the Capacity Management and/or Admissions Departments to strategize for the daily flow of patients into and out of beds. Rounds routinely on each nursing unit and other departments to identify empty beds, actual/potential discharges, and transfers. Communicates this information back to the Admissions Department. Evaluates the effectiveness of bed turnover and communicates with Environmental Services as necessary.Monitors high risk patients and complicated conditions and institutes appropriate actions. Ensures compliance with unit, divisional, and hospital policies, procedures, as well as regulatory and accreditation standards. Prepares written documentation as required. Maintains required reports, records, statistics, and notes.Receives and reviews preceding shift reports and notes patients' conditions when rounding on units. Coordinates department wide staffing patterns to meet safe and efficient staffing levels for each unit. Adjusts staffing to meet patient care needs and to provide adequate and fiscally responsible coverage of all units. Assists Nurse Leaders with unit/departmental staffing through coordination of float pool, agency, and per diem personnel.Supervises, coordinates, and evaluates patient care services interventions during assigned shift. Intervenes where necessary to assure optimal patient care outcomes by utilizing approaches and strategies that support and optimize outcomes. Takes action to support the National Patient Safety Goals, nursing sensitive indicators, regulatory requirements, and other identified quality metrics.Maintains and demonstrates a professional, patient-first atmosphere and an environment of coaching and development that supports shared decision making, interdisciplinary collaboration, and a high level of patient and associate satisfaction as evidenced by outcomes data. Provides shift-based clinical leadership through role modeling professional practice behaviors, proper delegation of activities, and management of the nursing team by maintaining staff accountability. Evaluates the need for and contributes to improvement in the professional practice environment.Participates in hospital/entity committees, task forces, interdisciplinary forums, and projects (e.g., serious safety event reviews and performance improvement teams) at the request of Nurse Leaders. Attends departmental meetings and contributes to the achievement of Magnet Recognition or Pathways to Excellence program. Promotes a public image of professional nursing excellence and represents the hospital in community outreach efforts as appropriate.Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including, but not limited to, reading the appropriate literature, attending related seminars and conferences, and maintaining membership in professional nursing associations. Demonstrates accountability for own professional development and advancement.Maintains clinical knowledge and skills and engages in the provision of direct care for a caseload of patients as required.
Minimum QualificationsEducationBachelor's degree in Nursing required andMaster's degree in Nursing or health related field preferred and must be from a nationally accredited program required
Experience3-4 years 4 years of progressive nursing care experience required and leadership and management experience preferred
Licenses and CertificationsRN - Registered Nurse - State Licensure and/or Compact State Licensure in the State of Maryland or Compact Upon Hire required andCPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and Additional unit/specialty certifications may vary by department or business unit.
Knowledge, Skills, and AbilitiesExcellent problem-solving skills and ability to exercise independent judgment on complex situations.Verbal and written communication skills.Basic knowledge of various computer software applications and online learning applications, especially Microsoft PowerPoint and Excel.
Why MedStar Health At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar HealthMedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It’s how we treat people.MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.