Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!What you will be doingSummary: Individuals in the Business Analysis role are responsible for serving as a liaison between the business community and the IT organization. They collect, analyze, develop, document, communicate business requirements, and support user testing to achieve business goals. Business Analysts continually seek opportunities to increase customer satisfaction, deepen client relationships, and effectively manage customer expectations. Based on breadth and depth of understanding of business needs and processes, they collaborate with IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible. They take a broad perspective to determine how such solutions will impact existing work processes and systems, and how to manage the integration. Business Analysis professionals are responsible for proactively identifying technology opportunities that impact corporate business strategies and performance. Business Analysis professionals educate project team members on business unit goals and objectives and educate the business on the value of information technology. They also display innovation in identifying, proposing, and overseeing the execution of business solutions. Through adaptable communication skills and the ability to translate between technical and business language, they work collaboratively, negotiating requirements across multiple groups. Business Analysts must have a solid understanding of the client’s existing business processes, the key drivers and measures of success for the business, and the short- and long-term direction of the business and related technologies. They must have a working knowledge of the business area that they support and should be equally aligned with the IT department. Strong leadership, relationship management, interpersonal, negotiation and communication skills are also required. Business Analysts work with business partners within one or more business processes to align technology solutions with business strategies. They support one or more moderately to highly complex business processes. They serve as a team member, sometimes as a technical lead.Primary Duties and Responsibilities:Establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutionsConducts data gathering and analysis to understand business strategy requirementsContributes to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and directionMay provide direction for short-and long-term planning sessions and provides direction to ensure understanding of business goals and directionProvides input from a business and IT perspectiveAssesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advices on optionsDevelops, writes, and communicates business requirements and functional specifications for the implementation of business solutionsAnalyzes customer’s operations to understand their strengths and weaknesses to determine opportunities for improvementsAssists in the business process redesign and documentation as needed for new technologyMay provide factual content to feasibility study for standard development projects and enhancementsMay provide assistance in business case development (i.e., research, data collection)May develop user test cases and system integration testing and validates test results during testingMay review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal riskMay execute test casesMay ensure test strategies involve appropriate integration and process componentsInvestigates problems and develops recommendations for resolutionIdentifies need for technical assistance to help in problem resolutionKeeps customers informed of problems, issues, and resolutionsAnalyzes performance metrics to ensure customer satisfactionManages customers’ expectationsEnsures IT solutions meet customers’ needsMay meet regularly with team to gather work statusesMay discuss work progress and obstaclesProvides advice, guidance, encouragement and constructive feedbackEnsures work, information, ideas, and technology flow freely across teamsMay generate appropriate communication, process and educational plans for mitigating the disruption of changeMay identify and remove obstacles to changeCoaches and transfers knowledge to less experienced team membersWhat your background should look likeBachelor’s degree in Computer Science, Information Systems, Business, or other related field or specialization equivalent work experienceTypically requires 5-7 years of relevant technical or business work experienceRequires experience/in-depth knowledge of business operations and systems requirements processesWorking knowledge of IIBA principles and practicesMinimum 5 years relevant technical or business work experienceAbility to work collaboratively within a team / group settingExcellent verbal and written communication skillsStrong problem solving and analytical skills#LI-DL1What Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.For details, visit https://www.virtualfairhub.com/cencoraScheduleFull timeSalary Range*$84,400 - 120,890*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.Affiliated Companies:Affiliated Companies: AmerisourceBergen Services CorporationEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned