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Full Time
11/6/2024
Laurel, MD 20723
(26.5 miles)
DescriptionAre you passionate about making impactful technical contributions to critical national security cyber challenges Do you love researching the hardest cyber security problems and collaborating with outstanding software reverse engineers and developers to build jaw-dropping proof-of-concept capabilities Do you have experience crafting exploits on embedded systems If so, we 're looking for someone like you to join our innovative team at APL!We are seeking a creative engineer to find vulnerabilities in embedded systems before our adversaries do. Our team specializes in hardware and software reverse engineering, vulnerability research, and developing proof-of-concept offensive cyber capabilities with a focus on embedded systems. We have custom facilities tailored to specific classes of systems including vehicles, telecommunications/network infrastructure, and industrial systems as well as general reverse engineering labs. We strive to foster an innovative and collaborative team environment where engineers can hack the latest technologies to understand how they work and how to break them.As a member of our group, you will...Reverse engineer and exploit embedded systemsJoin forces with APL team members to identify vulnerabilities or security weaknesses stemming from publicly disclosed vulnerabilities or previously unknown vulnerabilitiesBuild innovative and mission-aligned proof-of-concept capabilities that can be deployed within operational constraintsExplore advanced techniques for automating embedded system software analysis and reverse engineeringPropose ground-breaking ideas for internal and external funding opportunitiesCirculate knowledge by clearly articulating ideas through papers and presentations to team members, APL management, and government decision makersWe are looking for team members that have attained a degree in Computer Engineering, Computer Science, Electrical Engineering, or a related technical degree. QualificationsYou meet our minimum qualifications for the job if you have...Proficiency with software debuggers and static analysis tools (IDA Pro, Binary Ninja, Ghidra, etc.)Expertise with one or more programming languages including C/C++ and PythonFamiliarity with Unix/Linux operating systems and embedded systems development toolchainsExperience reading or writing assembly (x86/x64, Arm, PowerPC, MIPS, or others)A Master's degree with at least 1 year of relevant experience or a Bachelor's degree with at least 3 years of relevant experienceHold an active Secret security clearance and the ability to obtain a TS/SCI with polygraph clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship You 'll go above and beyond our minimum requirements if you ...Are an expert with advanced vulnerability discovery tools (e.g., symbolic execution)Have experience with debugging interfaces (e.g., JTAG, SWD, etc.), code security mechanisms and their weaknesses, hardware diagnostic tools, and signal/protocol analysis (e.g., RS232, Serial, CAN, etc.)Previously held dynamic technical leadership rolesPossess an active TS/SCI clearance with full scope polygraphWhy work at APL The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation's most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates. At APL, we celebrate our differences and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL's campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at http://www.jhuapl.edu/careers.#LI-AG1 About UsAPL is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law.APL is committed to promoting an innovative environment that embraces diversity, encourages creativity, and supports inclusion of new ideas. In doing so, we are committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact . Only by ensuring that everyone’s voice is heard are we empowered to be bold, do great things, and make the world a better place.The referenced pay range is based on JHU APL’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis. Minimum Rate$90,000 Annually Maximum Rate$220,000 Annually
Full Time
11/6/2024
Elkridge, MD 21075
(19.4 miles)
Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Software EngineeringJob Qualifications:Skills:IT Application Development, IT Systems Development, Software Development EnvironmentsCertifications:NoneExperience:8 + years of related experienceUS Citizenship Required:YesJob Description:OverviewTransform technology into opportunity a Software Engineer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Software Engineer, you will help ensure today is safe and tomorrow is smarter.HOW A SOFTWARE ENGINEER WILL MAKE AN IMPACT:Responsible for designing, creating, implementing, and integrating software with data repositories or independently performs exceptionally complex software development tasks.Ensures efficient delivery of contract capabilities using industry and DoD standards and repeatable processes.Must have experience utilizing agile/XP (Extreme Programming) techniques and languages.WHAT YOU’LL NEED TO SUCCEED:Required Education and Experience: BA/BS + 8 yearsSecurity Clearance Level: TS/SCI clearance and ability to obtain and maintain a CI PolygraphLocation: On Customer SiteGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#octoberThe likely salary range for this position is $136,000 - $184,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD ElkridgeAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Full Time
11/14/2024
Annapolis Junction, MD 20701
(24.3 miles)
General information Job Posting Title IT Operational Support Center Supervisor Date Tuesday, November 5, 2024 City Annapolis Junction State MD Country United States Working time Full-time Description & Requirements Maximus is seeking an IT OSC Team Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland.As an IT OSC Team Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other OSC operators, and act as both mentors and a direct line of escalation.Specific Responsibilities:• Provide Tier 2 IT Support services for a mission critical platform.• Supervise the assessment and categorization of incoming support requests to determine the appropriate level of support required.• Log, track, and manage incidents and service requests using the organization’s ticketing system, ensuring timely resolution and communication with end-users.• Supervisor first-line technical support for hardware, software, and network issues, escalating more complex problems to higher-tier support as necessary.• Assist users with advanced IT issues, such as domain refreshes, software installations, and data inquiries, change requests, etc.• Provide guidance on optimization strategies such as load balancing, incident optimization, network traffic monitoring, and more.• Develop and update knowledge base articles and technical documentation to assist users and improve the efficiency of the support process.• Hold the team accountable through innovation meetings to determine the best way to increase performance and shift-left potential risks and challenges.• Work closely with other IT support teams to ensure seamless escalation and resolution of complex issues.• Receive and input critical time data in various formats and ingest it into the vetting system. Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system• Schedule and align resources on the team to ensure 24x7 coverage of the systems.• Responsible for the performance and mentorship of other Tier 1 Support Specialists, acting as a guide and providing direct work assignments.• Supervise Tier 1 Support Specialists, overseeing their duties and functions and act as a direct line of escalation.• Provide training and documentation of SOPs, rhythms, and triage/diagnose methodologies to all Tier 1 Support Specialists.• Act as the career mentor for Tier 1 Support Specialists. Duties include coaching, approving timesheets, managing workstreams and workloads, and ensuring shifts are covered with appropriate back-up in the event of unexpected circumstances. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS174, P6, Band 9 Requirements:• Due to federal requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered.• Active Secret clearance is required.• This position includes flexible shift work that rotates based on customer needs, offering exposure to a range of schedules, including 1st, 2nd, 3rd, and Panama shifts.• This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.• This role requires on-site support at the on-site location in Annapolis Junction, MD. Telework is not permitted.• 12+ years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service.#techjobs #clearance Minimum Requirements TCS174, P6, Band 9 #maxOptima2 #LI-Onsite #optmd EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 80,000.00 Maximum Salary $ 130,000.00
Full Time
11/15/2024
Baltimore, MD 21202
(9.1 miles)
Associate System Administrator Baltimore, MD SINAI CORPORATE INFORMATION SERVICES Full-time - Day shift - 8:00am-5:00pm Information Systems 85573 $26.08-$39.12 Experience based Posted:October 23, 2024Apply NowSave JobSaved SummaryJob SummaryResponsible for providing technical support for LifeBridge Health's information technology systems, servers and networks.Supports the implementation of enterprise or departmental systems and network initiatives and technologies.Provides ongoing support for all systems including servers, networks, storage platforms, application environments, and other specialized areas as assigned.Requirements: Formal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized field; 1-3 years experience; Microsoft Office Suite; Basic computer skills; Standard Office Equipment; Critical thinking skills; Basic system administration; Basic networking and TCP/IP troubleshooting; Network and systems hardware installation/config; Demonstrates the ability to follow verbal instructions; Demonstrates the ability to communicate effectively verbally; Demonstrates the ability to communicate effectively in writing.Additional InformationAs one of the largest health care providers in Maryland, with 13,000 team members, We strive toCARE BRAVELYfor over 1 million patients annually. LifeBridge Healthincludes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland. Share:Apply Now
Full Time
11/14/2024
Camp Springs, MD 20746
(44.3 miles)
Overview: GovCIO is currently hiring for an IT Service Technicianto provide onsite support for our federal customer. This position will be located in Camp Springs, MDand will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities: The employee is part of a team that provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following:Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.Recommend systems modifications to reduce user problems.Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.Install operating system patches, upgrades etc. via SCCM Software CenterProvides remote support services for telework/home users.Helps ensure user applications work over VPN and/or Citrix.Manage user relocation requestsEnsure devices are properly encrypted.Local On-Site CablingProvide on-site support for enterprise groups such as the network and security operation centers.Restart network equipment, including switches and routers as directed by enterprise networking.Replace defective network equipment.Wireless ServicesAssist users with mobile communication devices.Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.Asset Inventory SupportAssist with physical inventory as needed.Assist with receiving and receipting property.Disposal Preparation SupportProcess computer equipment for disposal.Ensure disposal policies are properly employed.Ensure all devices are fully wiped of information before leaving the facility.Video Conferencing and Audio/Video O&MTroubleshoot system problems and repairsWork with support staff for remote troubleshooting and repairs.Assist in setting up presentation devices and video conferencing units.Support pre/post application releasesGather analyze, and report end-user support trendsOther duties as assigned Qualifications: High School with 5-8 years (or commensurate experience)Required Skills and ExperienceUSCitizenHigh degree of technical proficiencyExcellent problem-solving skills and analytical abilitiesPreferred Skills and ExperienceMinimum 6 months’ experience troubleshooting Apple Macintosh software and hardware in a customer service roleCertification in Microsoft Operating SystemsFamiliarity with SCCM remote resolution and with using SCCM to remotely complete software installationCompTIA Network+CompTIA A+CompTIA Server+CompTIA Security+Clearance Required:Must be able to obtain and hold a Public Trust Clearance Company Overview: GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer We are an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.Posted Pay RangeThe posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range: USD $64,480.00 - USD $64,480.00 /Yr.
Full Time
11/10/2024
Washington, DC 20022
(42.5 miles)
Dynamics CRM Tech Lead/ Sr. Developer Location: Washington, DC- USA (onsite) Job Summary We are seeking a highly skilled Dynamics CRM Tech Lead/ Sr. Developer candidate with 10+ years of experience to join our team. The ideal candidate will have extensive experience in C# .NET Microsoft Dynamics 365 CRM and Dynamics CRM. This role involves developing and maintaining infrastructure solutions that support our business operations with a focus on investment banking and brokerage domains. The candidate will play a crucial role in enhancing our technological capabilities and ensuring seamless integration. This is an onsite role and candidate is expected to relocation if not local to Washington, DC- USA Job roles: Must have- · C# and OOPS Concepts, JSON Creation, · Knowledge in Extension method, Static class, and Interfaces · Experience in writing Lambda expressions and LINQ queries, Basic Null handling, Exception handling, writing Query Expressions · Experience of Dynamics 365 field service capabilities and extensibilities · Design & Development experience in Dynamics 365 · In-depth knowledge of the Microsoft Dynamics CRM platform and Power Platform · Experience in doing fitment analysis of customer requirements · Hands on experience in configuration, customization, and extension of Dynamics CRM · Hands on experience in writing plugins, Custom Actions, Custom Workflows · Expertise in Solution Management in Dynamics 365 · Sound knowledge of Security Model in Dynamics CRM 365 · Expertise in Dynamics CRM deployment processes · Knowledge in Performance tuning possibilities in Dynamics 365 implementations · .NET Framework Version 4.7.1 or above including strong WCF\Web API experience · Good Communication skills Good to have- · Microsoft Azure knowledge · PowerApps Portal Knowledge · Knowledge in Power Automate · Azure Functions · Experience on using XRM Toolbox · SQL Server 2012 or above with custom report experience through SQL Server Reporting Services (SSRS) · Experience with defined frameworks (MVC, Entity Framework and Enterprise Library) · Knowledge in Upgrade project implementation approaches ***Applications will be accepted until 12/6/24 Salary and Other Compensation: The annual salary for this position is [$79,000 to $133,000] depending on experience and other qualifications of the successful candidate.This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: · Medical/Dental/Vision/Life Insurance · Paid holidays plus Paid Time Off · 401(k) plan and contributions · Long-term/Short-term Disability · Paid Parental Leave · Employee Stock Purchase Plan Disclaimer: The benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Why Cognizant · Collaborate with a community of experts to enhance and expand your skills. · Join a team where global culture adopts diversity of thought and background. · Find balance with our hybrid model that prioritizes your health, safety and well-being. · Opportunity to work for leading global companies while advancing your career.
Full Time
11/9/2024
Towson, MD 21286
(5.3 miles)
CONQUERING CYBERSPACEWith the constant evolution of today’s technology, information and communications can be optimized like never before. Responsible for a wide range of weaponry, training and intelligence efficiencies, Cyberspace Operations Officers are the foremost experts on the vast world of cyberspace. From computerized, satellite and airborne communications to postal operations and tracking systems, these irreplaceable assets play a critical role in planning missions and ensuring the effectiveness of our cyberspace capabilities.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationBachelor’s degree with a focus in computer and information sciences, engineering, mathematics, computer science, management information systems or other related disciplines QualificationsKnowledge of electronics theory, information technology, telecommunications and supervisory and control systems including cryptography, vulnerability assessment and exploitation techniquesCompletion of Undergraduate Cyberspace training and mission qualification training in specialty areaCompletion of a current Single Scoped Background Investigation (SSBI)Completionof Officer Training School (OTS), AirForce Academy (AFA) or AirForce Reserve Officer Training Corps (AFROTC)Must be between the ages of 18 and 42
Full Time
11/6/2024
Laurel, MD 20723
(26.5 miles)
DescriptionAre you a computer networking scientist or engineer interested in helping our nation develop the future of space-based networked constellations Does learning about new networking protocols, security standards, and autonomous management approaches sound like a fun and engaging challenge If so, we're looking for someone like you to join our team at APL.We are seeking a computer networking professional to help us architect the next generation of space-based networks in near-Earth, cislunar, and deep space. Our missions include the robotic exploration of our solar system spanning Sol's corona to Pluto, and beyond. Our spacecraft technologies help our civilian space and national security space sponsors reason about multiple new technologies including space-based networking, machine learning, cyber security, and image recognition. As a member of our team, you will develop novel solutions for networking embedded, real-time space systems. You will work with teams of engineers and scientists passionate about innovation and driven to make a real difference. We strive to cultivate an environment that promotes professional growth, a balanced life, and encourage diversity of thought.As a space networking systems engineer, Your primary responsibility will be to work with our sponsors to develop space networking architectures, to include the technical analysis of emerging networking protocols and standards.You will contribute to the constructions of networking simulation and emulation environments to collect metrics, demonstrate benefits, and assess new technologies for our sponsors.You will collaborate with a variety of sponsors and experts in the field of computer networking and help craft the protocols, standards, and implementations that will make our nation's space-based networking aspirations a reality.You will become part of a team of flight software engineers, spacecraft systems engineers, and data system engineers passionately working towards the exploration of our solar system. QualificationsYou meet our minimum qualifications for the job if you...Possess a Bachelor’s Degree in Computer Science, Electrical or Computer Engineering, or related field.Have 5+ years of experience engineering computer networking software and/or networked software applications.Must have contributed to the design, development, and deployment of networking technology.Must have experience building network appliances.Have an understanding of the technical details of modern networking and transport protocols (e.g., IPv4, IPv6, UDP, TCP, QUIC), network management protocols (NETCONF, RESTCONF), and security protocols (IPSec, TLS).Have demonstrated experience delivering and deploying embedded software solutions to operational systems.Have working knowledge of agile methodology, techniques, and frameworks to deliver software solutions.Good interpersonal skills - capable of working independently or collaboratively on a team.Good written and oral communication skills.Must obtain interim Top Secret clearance by start date and have the ability to obtain a Top Secret clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship.You'll go above and beyond our minimum requirements if you...Possess a Master's Degree or Ph.D. in Computer Science, Electrical or Computer Engineering, or related field.Have 10 or more years of professional work experience in network design and development.Have experience developing or deploying network infrastructure technologies, including routers, switches, load balancers, and wireless access points.Have written real-time and/or spacecraft flight software or have knowledge of flight software frameworks such as the Core Flight Executive (CFE) or Core Flight Services (CFS).Have experience with Position, Navigation, and Timing (PNT) protocols and/or systems for time-transfer.Have familiarity with newer networking protocols such as BPv7 and BPSec.Be Part of Something InnovativeOver the past 25 years, the Space Exploration Sector at APL, has pushed the boundaries of what is possible; delivering game-changing impacts to sponsors like NASA and the Department of Defense. This includes historic, science space firsts like New Horizons reaching Pluto, Parker Solar Probe being the first to “touch” the sun, and the DART mission that redirected an asteroid for planetary defense. As a not-for-profit university affiliated research center, APL also delivered solutions to our nation’s national security challenges, as proven with the recent Deep Space Advanced Radar Concept (DARC) Tech Demo, and acts as a trusted partner with the US Space Force in space domain awareness and space-integrated warfare.APL teams are currently developing missions that will advance the search for life in the Solar System through programs such as Europa Clipper and Dragonfly, exploring the lunar and cislunar domains, and providing fundamental knowledge of our Sun’s influence on the near-Earth environment through IMAP and other research and technology endeavors. To learn about these APL’s mission and projects, https://civspace.jhuapl.edu/ and https://www.jhuapl.edu/OurWork/NationalSecuritySpace.Why work at APL The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation’s most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates.At APL, we celebrate our differences and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL’s campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities athttp://www.jhuapl.edu/careers.#LI-KW1 About UsAPL is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law.APL is committed to promoting an innovative environment that embraces diversity, encourages creativity, and supports inclusion of new ideas. In doing so, we are committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact . Only by ensuring that everyone’s voice is heard are we empowered to be bold, do great things, and make the world a better place.The referenced pay range is based on JHU APL’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis. Minimum Rate$90,000 Annually Maximum Rate$220,000 Annually
Full Time
11/6/2024
Elkridge, MD 21075
(19.4 miles)
Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:SCAJob Qualifications:Skills:Computer Systems, Information Technology (IT) Systems Support, Systems SupportCertifications:NoneExperience:0 + years of related experienceUS Citizenship Required:YesJob Description:Overview:Transform technology into opportunity as a Helpdesk Technicianwith GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter.HOW A HELPDESK TECHNICIAN WILL MAKE AN IMPACT:Provides network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekendsand holidays).Provides technical assistance and support related to computer systems, hardware, and software; respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.Performs hardware and software installations and upgrades to operating systems and layered software packages.Operates and maintains the necessary procedures, hardware, network connections, and software required to monitor all systems and trouble tickets from users.Walk customers through problem-solving and follow up with customers to ensure issues are resolved.Assists with the collection and evaluation of incident reporting practices and operations.Manages IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).Knowledge of network connectivity troubleshooting, cable management, and fiber termination technologies.Will be responsible to assist in managing and modernizing LAN cablingMaintaining and updating records and tracking databasesAlerting management to recurring problems and patterns of problemsWHAT YOU’LL NEED TO SUCCEED:Required Education and Experience: HS/GED and2+ yearsCertifications: DoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level II role.Security Clearance Level: TS/SCI clearance and ability to obtain and maintain a CI PolygraphExperience in working with a ticketing system, such as Remedy, SCSM, ServiceNowStrong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a teamAbility to resolve technical and other types of issues with little oversightLocation: On Customer SiteGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely hourly rate for this position is between $20.67 - $27.97. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD ElkridgeAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Full Time
11/14/2024
Annapolis Junction, MD 20701
(24.3 miles)
General information Job Posting Title IaC DevOps Lead Date Monday, November 4, 2024 City Annapolis Junction State MD Country United States Working time Full-time Description & Requirements MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services. Project Specific Duties•Leading architecture and engineering efforts to plan, analyze, design, test, and deploy infrastructure expressed as code.•Establishing, maturing, standardizing, and maintaining DevSecOps processes within the organization by leveraging automation tools and applications including services available in agency’s Cloud environments/s.•You will architect and engineer CI/CD pipelines for development teams and manage configuration of tools and plugins in support of release engineering processes in a SAFe/Agile environment.•You will bring a demonstrated track record of success leading IT services in large enterprise setting as well as critical skills in developing partnerships, modeling behaviors, and developing team capabilities.•You will partner with the enterprise stakeholders, IT support organization and development teams to chart a service delivery roadmap, manage deliverables, SLAs and SLOs. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS088, T4, Band 7 Project Specific Education and Experience•Active Secret Clearance is required•Due to agency and contract requirements, candidates must be U.S. citizens with no dual citizenship. •This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule. •Telework: Candidates must reside within a commutable distance and be available to work onsite at the customer’s discretion. This includes being on-site during the transition period. Must be based around Annapolis Junction, MD. •Must possess a high school diploma or GED.•8+ years of experience in IT Services delivery field.•Minimum of 3 years of cloud architect level experience with AWS, Azure and/or GCP.•Minimum of 3 years of experience working in an Agile delivery environment.•Minimum of 2 years of experience building and releasing Infrastructure-as-Code (IaC) in a controlled environment with an understanding of full lifecycle configuration management.•Minimum of 3 years of experience in automation scripting using one or more of the following languages: Java, Perl, Ruby, or Python.•Minimum of 2 years of experience developing coding/scripting to build required automation and tools using Chef, Ruby, YAML, JSON, Python, Bash, Azure CLI, PowerShell, Java, etc.•Minimum of 3 years of hands on experience with code repository management, code merge and quality checks, continuous integration, and automated deployment & management using tools like Jenkins, SVN, GitHub, GitLab, Chef, Ansible, Art factory, Remedy, SonarQube, Fortify, Selenium.•Effective presentation skills with an ability to make technology concepts accessible to colleagues outside of technology.#techjobs #clearance Minimum Requirements TCS088, T4, Band 7 #LI-Hybrid#maxOptima2 #optmd #clusterthreemd EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 120,000.00 Maximum Salary $ 180,000.00
Full Time
11/6/2024
Elkridge, MD 21075
(19.4 miles)
Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:SCAJob Qualifications:Skills:Computer Systems, Information Technology (IT) Systems Support, Systems SupportCertifications:NoneExperience:0 + years of related experienceUS Citizenship Required:YesJob Description:Overview:Transform technology into opportunity as a Computer Operator/Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Computer Operator/Analyst you will help ensure today is safe and tomorrow is smarter.HOW A COMPUTER OPERATOR ANALYST WILL MAKE AN IMPACT:Applies fundamental concepts, processes, practices, and procedures on technical assignments.Performs work that requires practical experience and training.Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions.Monitor and respond to operating and error messages.May enter commands at a computer terminal and set controls on computer and peripheral devices.WHAT YOU’LL NEED TO SUCCEED:Required Education and Experience: HS/GED + 0 yearsCertifications: DoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level I role.Security Clearance Level: TS/SCI clearance and ability to obtain and maintain a CI PolygraphLocation: On Customer SiteGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#octoberThe likely hourly rate for this position is between $23.81 - $32.21. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD ElkridgeAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Full Time
11/14/2024
Annapolis Junction, MD 20701
(24.3 miles)
General information Job Posting Title Cyber Security Engineer Date Thursday, October 17, 2024 City Annapolis Junction State MD Country United States Working time Full-time Description & Requirements Maximus is seeking a Cyber Security Engineer to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. We are in search of an experienced Cyber Security Engineer to join our team and take on responsibilities that are central to enhancing the cybersecurity posture of our client's mission-critical systems while leveraging a wide range of relevant technologies. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS034, T4, Band 7 Specific Responsibilities: * Lead the design, deployment, and management of cybersecurity solutions to safeguard information and systems. * Collaborate with cross-functional teams to develop and implement effective cybersecurity policies, procedures, and standards. * Conduct comprehensive security assessments, penetration testing, and vulnerability analysis to identify and address complex security risks. * Stay updated with emerging cyber threats and trends and provide strategic recommendations for implementing new security technologies and best practices. * Oversee security incident response and coordinate rapid response and mitigation efforts. * Design, implement, and maintain secure network architectures, including firewalls, load balancers, and intrusion prevention systems (IPS). * Collaborate with internal and external teams to ensure secure cloud adoption and configuration. * Conduct regular security assessments and audits to ensure compliance with industry standards and regulations. * Provide mentorship and guidance to junior security engineers and analysts. Minimum Requirements TCS034, T4, Band 7 Required Skills: * Active Secret clearance is required. * Due to federal requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered * Due to agency and contract requirements, candidates must be U.S. citizens with no dual citizenship. * This position requires a High School Diploma, GED, or equivalent * This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule. * Telework: Candidates must reside within a commutable distance and be available to work onsite at the customer’s discretion. This includes being on-site during the transition period. Must be based around Annapolis Junction, MD. * At least 7 years of experience as a Cyber Security Engineer or related field. Desired Skills: * Experience in any or all of the following: Cisco ASA, Cisco FirePOWER, F5 LTM and GTM load balancers, Juniper SRX firewall, Nessus #techjobs #clearance#maxOptima2 #optmd EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 70,000.00 Maximum Salary $ 102,000.00
Full Time
11/14/2024
Annapolis Junction, MD 20701
(24.3 miles)
General information Job Posting Title Red Hat Enterprise Linux (RHEL) Administrator Date Thursday, October 10, 2024 City Annapolis Junction State MD Country United States Working time Full-time Description & Requirements Maximus is seeking an experienced Red Hat Enterprise Linux Admin to join our team. As a Red Hat Enterprise Linux Admin, you will be responsible for managing and maintaining the RHEL infrastructure. Your role will involve overseeing system administration, configuration, troubleshooting, and ensuring the stability, security, and performance of the RHEL environment. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6 Specific Responsibilities:Administer and maintain the RHEL-based server infrastructure, including installation, configuration, and patch management.Work on RHEL 7.x/8.x and perform system administration, which includes installation, configuration, and maintenance.Monitor system performance, identify bottlenecks, and implement optimization strategies to ensure optimal performance and reliability.Perform system backups and recovery processes to ensure high availability and data protection.Evaluate and recommend hardware and software solutions to meet business requirements and enhance the RHEL server environment.Create and maintain documentation related to system configurations, procedures, and troubleshooting guides.Perform vulnerability scans using common scanning tools such as Tenable, Hp WebInspect, and others.Investigate security breaches, risks, and attacks; create mitigation plans and implement both proactive and retrospective solutions.Requirements:Active Secret clearance is required.Due to agency and contract requirements, candidates must be U.S. citizens with no dual citizenship.This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule, if required.Telework: Candidates must reside within a commutable distance and be available to work onsite at the customer’s discretion. This includes being on-site during the transition period. Must be based around Annapolis Junction, MD.This position requires a High School Diploma, GED, or equivalent.7 years of experience working as a system admin on Linux or Red Hat systems is required. Related experience is acceptable.#techjobs #clearance#maxOptima2 #optmd #clustertwomd Minimum Requirements TCS219, T3, Band 6 EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 80,000.00 Maximum Salary $ 120,000.00
Full Time
11/6/2024
Elkridge, MD 21075
(19.4 miles)
Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:SCAJob Qualifications:Skills:Computer Systems, System Requirements, Systems SupportCertifications:NoneExperience:0 + years of related experienceUS Citizenship Required:YesJob Description:Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Helpdesk Technician t you will help ensure today is safe and tomorrow is smarter.HOW A HELPDESK TECHNICIAN WILL MAKE AN IMPACT:Provides network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays).Ensures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority.Performs user account management per the Account Management Plan.Performs advanced software installations and upgrades to operating systems and layered software packages.Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone.Provides technical assistance and support related to computer systems, hardware, and software; respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.Provides system updates and statuses to Government leadership with PowerPoint slides and Analysis of Alternatives PowerPoint briefings as needed.Operates and maintains the necessary procedures, hardware, network connections, and software required to monitor all systems and trouble tickets from users.Walk customers through problem-solving and follow up with customers to ensure issues are resolved.Collects and evaluates incident reporting practices and operations.Manages IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).Knowledge of Network connectivity troubleshooting, cable management, and fiber termination technologies.Will be responsible to assist in managing and modernizing LAN cabling.Maintaining and updating records and tracking databases.Alerting management to recurring problems and patterns of problems.WHAT YOU’LL NEED TO SUCCEED:Required Education and Experience: HS/GED + 3+ yearsCertifications: DoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level II role.Security Clearance Level: TS/SCI clearance and ability to obtain and maintain a CI PolygraphExperience in working with a ticketing system, such as Remedy, SCSM, ServiceNowStrong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a teamAbility to resolve technical and other types of issues with little oversightLocation: On Customer SiteGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely hourly rate for this position is between $30.75 - $41.61. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD ElkridgeAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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