The Account Manager will manage an assigned account, and have specific responsibilities include work scheduling of all account personnel, establishing work standards, conducting site evaluations, audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, orientation, training of Account Supervisors and support personnel, customer relations, and special project work as requested. This individual will also ensure that all managed services are being provided in a proper and cost-effective manner.
Salary Range:Salary: $60,000/annuallyThe pay listed is the annual range for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.Specific Duties / Essential Job Functions:(Other duties may be assigned.)Ensure that future schedules are complete (days off, vacations, etc.)Ensure all call-offs are covered.Manage daily schedules and accommodate increased/decreased client staffing requests.Communicate with Client representatives on a frequent basis regarding operations.Maintain daily shift report for managers.Perform basic administrative and payroll functions (as required).Maintain communication with other Shift Managers/Supervisors to maintain optimum staffing levels.Effectively coach, counsel and discipline employees.Work with Safety Quality Manager to ensure the safety, security, and quality of the operation. Set positive, professional example for workforce.Ensure supervisor and front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities.Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.Miscellaneous duties as assignedSupervisory Responsibilities:Janitorial Supervisors and Front-Line employeesOther:Physical Demands:The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. The individual may be required to stand and walk for the majority of the work shift. 2. Individual may be required to lift 50 pounds or more for the majority of the work shift.Work Environment:The work environment characteristics described herein are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. The work environment has a moderate noise level.Specific Job Knowledge, Skill, and Ability:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described herein are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Language Skills:Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and handbooks.Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers, and the general public. Must also possess and utilize effective listening skills.Bilingual in Spanish preferredMath Skills:Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimalsComputer Skills:Basic understanding of computer software programs, including Microsoft Office.Reasoning Ability:Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.General Company Requirements:Employee must comply with the Company’s management grooming standards and must wear his or her SIDA badge/Airport ID at all times.Employee must comply with and enforce all guidelines and policies set forth in the ABM Industries Employee Handbook. These policies include, but are not limited to, the Company’s Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy. Employee must also comply with regulatory agency requirements, including, but not limited to, the ADA, ACAA, DOT, TSA, FAA, and Federal, State, and Local authorities.MINIMUM REQUIREMENTS *Education:High school diploma or GED required. College degree or equivalent work experience preferred.Experience:Previous management experience preferred.Overall:Must be 18 years of age or older.Must submit to and pass a drug screen.This job description is subject to change at any time at the discretion of management. Must work schedule as assigned.The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate#300About Us ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com. ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call . We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.