Corewell Health is offering up to $10,000 as a sign on bonus for this opportunity!About Troy Hospital Recognized by the US News & World Report as one of the best in the nation for orthopedics and urological services. It has also been ranked #3 on the World’s Best Hospitals list by Newsweek. This state-of-the-art center provides advanced specialty and routine care with an emphasis on patient satisfaction and a focus on medical advancement.Scope of workThe Surgical Technologist II will be responsible for maintaining and preparing the surgical suite, intraoperative handling of instruments, maintenance of the sterile field, and evaluation of changing conditions during the surgical procedures, and making appropriate responses as needed. Responsible for maintaining knowledge of surgical procedures and protocols. May serve as a preceptor as needed.How we will care for you, while you care for our patientsComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsFree onsite parkingQualificationsHigh school diploma RequiredAssociate degree or equivalent RequiredCompletion of an accredited School of Surgical Technology or equivalent training program (military, etc.) Not all schools require an associate degree Or 1 year of equivalent experience RequiredMinimum of 1 year of Surgical Technologist experience (Clinical rotations do count as experience) PreferredAHA or ARC Basic Life Support (BLS) within 90 days of hire RequiredPrimary LocationSITE - Troy Hospital - 44201 Dequindre Road - TroyDepartment NameSurgery - TroyEmployment TypeFull timeShiftVariable (United States of America)Weekly Scheduled Hours40Hours of WorkVariableDays WorkedMonday to FridayWeekend FrequencyVariable weekendsCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .

Corewell Health is offering up to $10,000 as a sign on bonus for this opportunity!About Troy Hospital Recognized by the US News & World Report as one of the best in the nation for orthopedics and urological services. It has also been ranked #3 on the World’s Best Hospitals list by Newsweek. This state-of-the-art center provides advanced specialty and routine care with an emphasis on patient satisfaction and a focus on medical advancement.Scope of workThe Surgical Technologist II will be responsible for maintaining and preparing the surgical suite, intraoperative handling of instruments, maintenance of the sterile field, and evaluation of changing conditions during the surgical procedures, and making appropriate responses as needed. Responsible for maintaining knowledge of surgical procedures and protocols. May serve as a preceptor as needed.How we will care for you, while you care for our patientsComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsFree onsite parkingQualificationsHigh school diploma RequiredAssociate degree or equivalent RequiredCompletion of an accredited School of Surgical Technology or equivalent training program (military, etc.) Not all schools require an associate degree Or 1 year of equivalent experience RequiredMinimum of 1 year of Surgical Technologist experience (Clinical rotations do count as experience) PreferredAHA or ARC Basic Life Support (BLS) within 90 days of hire RequiredPrimary LocationSITE - Troy Hospital - 44201 Dequindre Road - TroyDepartment NameSurgery - TroyEmployment TypeFull timeShiftVariable (United States of America)Weekly Scheduled Hours40Hours of WorkVariableDays WorkedMonday to FridayWeekend FrequencyVariable weekendsCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .

Corewell Health is offering up to $10,000 as a sign on bonus for this opportunity!About Royal Oak Hospital Recognized by U.S. News & World Report as the #2 hospital in Michigan and one of the top hospitals in the country. It is a major academic and referral center with Level I adult and Level II pediatric trauma designations. The advanced capabilities and clinical expertise within this center have earned it Magnet designation four consecutive times and has the distinct honor of housing Michigan’s first Diagnostic Imaging Center of Excellence.Scope of workThe Surgical Technologist II will be responsible for maintaining and preparing the surgical suite, intraoperative handling of instruments, maintenance of the sterile field, and evaluation of changing conditions during the surgical procedures, and making appropriate responses as needed. Responsible for maintaining knowledge of surgical procedures and protocols. May serve as a preceptor as needed. Seeking CVOR experience.QualificationsHigh school diploma RequiredAssociate degree or equivalent RequiredCompletion of an accredited School of Surgical Technology or equivalent training program (military, etc.) Not all schools require an associate degree Or 1 year of equivalent experience RequiredMinimum of 1 year of Surgical Technologist experience (Clinical rotations do count as experience) PreferredAHA or ARC Basic Life Support (BLS) within 90 days of hire RequiredHow Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal OakDepartment NameSurgery North Tower - Royal OakEmployment TypeFull timeShiftRotating (United States of America)Weekly Scheduled Hours40Hours of WorkVariableDays WorkedVariableWeekend FrequencyOn-call weekendsCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .

Corewell Health is offering up to $10,000 as a sign on bonus for this opportunity!About Wayne Hospital Recognized by the US News & World Report as a high-performing facility in congestive heart failure, chronic obstructive pulmonary disease, kidney failure, and maternal services. It has been serving the community since 1957 and has a long-standing partnership with Detroit Metropolitan Wayne County Airport and the Centers for Disease Control and Prevention to help handle a variety of health and communicable disease concerns.Scope of workThe Certified Surgical Assistant assists the surgeon in the performance of approved surgical procedures, and who works under the direct supervision of and by the request of the operating surgeon.How we will care for you, while you care for our patientsComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsFree onsite parkingQualificationsHigh school diploma RequiredCompletion of a Surgical Tech First Assistant or Certified Surgical Assistant Program RequiredMust receive certification as a Certified Surgical Assistant Certification (CSA) through the NCCSA, or Certified Surgical First Assistant Certification (CSFA) through the NBSTSA within two years of completing first assistant course Required2 years of relevant experience; Surgical assisting experience RequiredCertified (CST) – AST Association of Surgical Technologist Upon Hire PreferredCertified (CST) – ABSA American Board of Surgical Assistants Upon Hire PreferredCertified (CST) – NBSTSA National Board of Surgical Technology and Surgical Assisting Upon Hire PreferredCertified (CSFA) – NBSTSA National Board of Surgical Technology and Surgical Assisting within 2 years Required OrCertified (CSA) – NCCSA National Commission for the Certification of Surgical Assistants within 2 years RequiredAHA or ARC Basic Life Support (BLS) Upon Hire RequiredAHA ACLS Adv Cardiovascular Life Support Upon Hire PreferredPrimary LocationSITE - Wayne Hospital - 33155 Annapolis - WayneDepartment NameSurgery - WayneEmployment TypeFull timeShiftDay (United States of America)Weekly Scheduled Hours40Hours of Work7:00 a.m. - 5:30 p.m.Days WorkedMonday - FridayWeekend FrequencyOn-call weekendsCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .

Corewell Health is offering up to $10,000 as a sign on bonus for this opportunity!About Wayne Hospital Recognized by the US News & World Report as a high-performing facility in congestive heart failure, chronic obstructive pulmonary disease, kidney failure, and maternal services. It has been serving the community since 1957 and has a long-standing partnership with Detroit Metropolitan Wayne County Airport and the Centers for Disease Control and Prevention to help handle a variety of health and communicable disease concerns.Scope of workThe Certified Surgical Assistant assists the surgeon in the performance of approved surgical procedures, and who works under the direct supervision of and by the request of the operating surgeon.How we will care for you, while you care for our patientsComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsFree onsite parkingQualificationsHigh school diploma RequiredCompletion of a Surgical Tech First Assistant or Certified Surgical Assistant Program RequiredMust receive certification as a Certified Surgical Assistant Certification (CSA) through the NCCSA, or Certified Surgical First Assistant Certification (CSFA) through the NBSTSA within two years of completing first assistant course Required2 years of relevant experience; Surgical assisting experience RequiredCertified (CST) – AST Association of Surgical Technologist Upon Hire PreferredCertified (CST) – ABSA American Board of Surgical Assistants Upon Hire PreferredCertified (CST) – NBSTSA National Board of Surgical Technology and Surgical Assisting Upon Hire PreferredCertified (CSFA) – NBSTSA National Board of Surgical Technology and Surgical Assisting within 2 years Required OrCertified (CSA) – NCCSA National Commission for the Certification of Surgical Assistants within 2 years RequiredAHA or ARC Basic Life Support (BLS) Upon Hire RequiredAHA ACLS Adv Cardiovascular Life Support Upon Hire PreferredPrimary LocationSITE - Wayne Hospital - 33155 Annapolis - WayneDepartment NameSurgery - WayneEmployment TypeFull timeShiftDay (United States of America)Weekly Scheduled Hours40Hours of Work7:00 a.m. - 5:30 p.m.Days WorkedMonday - FridayWeekend FrequencyOn-call weekendsCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .

Scope of WorkThe clinical nurse, under the ANA scope of practice utilizes the framework of the nursing process to provide not only professional but exceptional nursing care by incorporating patient-family centered care principles while upholding Beaumont mission and vision, code of ethics and other policies. He/she demonstrates leadership in the professional practice setting and is responsible for continuing personal education, mentoring peers and educating patients/residents and families. The clinical nurse effectively communicates to promote efficient operation of the unit and to contribute to positive patient/resident outcomes while maintaining a positive attitude, respect, responsiveness, courtesy and professional appearance.QualificationsRequired Associate's Degree or equivalent ADNExperience in Skilled Nursing/Long Term Care. PreferredLIC-Registered Nurse (RN) - STATE_MI State of Michigan Upon Hire requiredCRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required OrCRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required#ContinuingCareHow Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - Rehabilitation Continuing Care Center - 21450 Archwood Circle - Farmington HillsDepartment NameChronic Care - Farmington Hills SkilledEmployment TypeFull timeShiftNight (United States of America)Weekly Scheduled Hours36Hours of Work7p.m. to 7:30a.m.Days WorkedVariableWeekend FrequencyEvery other weekendCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .

About the Department:This department supports the collaboration efforts through patient and provider education, patient navigation, referring provider coordination, supporting consistent processes, and enabling strong and routine communication between East and West. This position would be employed by the CH-West Transplant Program but would be deployed at and embedded in the CH-East Royal Oak Max and Debra Ernst Heart Center. This individual would provide increased insight and enable increased connection to the East side providers and referring hospitals.About Royal Oak HospitalRecognized by U.S. News & World Report as the #2 hospital in Michigan and one of the top hospitals in the country. It is a major academic and referral center with Level I adult and Level II pediatric trauma designations. The advanced capabilities and clinical expertise within this center have earned it Magnet designation four consecutive times and has the distinct honor of housing Michigan’s first Diagnostic Imaging Center of Excellence.Scope of workResponsible for providing quality education, follow-up and emotional support to the population and their families.Case manages the population throughout the inpatient and outpatient settings and measures outcomes to maximize continuity of care between the settings. Manages projects and programs related to clinical management, performing quality improvement activities to measure program processes and outcomes.Assesses the educational needs of clients/others. Develops and implements appropriate educational curricula/teaching strategies or makes appropriate referrals. Provides ongoing review and development of educational materials related to clinical management.Case manages the population both in the inpatient and/or outpatient settings.Develops and manages clinical paths as appropriate, and measures outcomes of care to maximize continuity of care and appropriate resource utilization and length of stay.Coordinates multispecialty team clinics.Provides direction to specified projects/programs pertaining to the population, assessing, planning, developing/maintaining, implementing and evaluating outcomes of same.Documents educational process/patient information according to program/MDPH guidelines.Communicates, collaborates, networks with and acts as a consultant to clients/significant others, other members of the health care team, and the community in order to ensure continuity of care and coordination of services, and to provide needed resources to the community.Writes and reviews protocols, procedures and guidelines pertaining to clinical management.How we will care for you, while you care for our patientsComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsQualificationsRequired Bachelor's Degree NursingPreferred Master's Degree Nursing5 years of relevant experience nursing experience requiredProgram development preferredMI Registered Nurse (RN) RequiredBasic Life Support (BLS) - AHA American Heart Association 90 Days requiredAdv Cardiovascular Life Support (ACLS) - AHA American Heart Association Solid Organ Transplant – Adult 1 Year requiredClinical Transplant Coordinator (CCTC) - ABTC American Board for Transplant Certification Solid Organ Transplant Upon Hire preferred#LI-CL Primary LocationSITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal OakDepartment NameAdministration - Transplant - GREmployment TypeFull timeShiftWeekly Scheduled Hours40Hours of Work8 a.m. to 4:30 p.m.Days WorkedMonday to FridayWeekend FrequencyN/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .

.RN Clinical Research Days Royal OakScope of WorkThe Clinical Research Nurse is responsible for protocol coordination, including research participant recruitment, enrollment, implementation and follow-up of research procedures. The Clinical Research Nurse promotes good clinical practices in the conduct of clinical investigations by possessing knowledge of federal regulations and guidance documents for the conduct of clinical trials and human subject protection.Communicate effectively with the IRB, research participants, research team, principal investigators, sponsors, primary care providers, and ancillary staff to educate on protocol requirements, and to ensure protocol adherence, participant safety, and Regulatory compliance.About Royal Oak HospitalRecognized by U.S. News & World Report as the #2 hospital in Michigan and one of the top hospitals in the country. It is a major academic and referral center with Level I adult and Level II pediatric trauma designations. The advanced capabilities and clinical expertise within this center have earned it Magnet designation four consecutive times and has the distinct honor of housing Michigan’s first Diagnostic Imaging Center of Excellence.How we will care for you, while you care for our patientsComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsFree onsite parkingQualificationsRequired Bachelor's Degree in nursing.Preferred Current phlebotomy skills.Previous research experience preferred.Prior medical/surgical clinical experience. RequiredLIC-Registered Nurse (RN) - STATE_MI State of Michigan Upon Hire requiredNational Research Certification (SoCRA-CCRP or ACRP-CCRC) required at 3-5 yearsRN Clinical ResearchResearch EducationCRT-Basic Life Support (BLS) - AHA American Heart Association preferred OrCRT-Basic Life Support (BLS) - ARC American Red Cross preferredHow Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - Research Building - 3811 W 13 Mile Road - Royal OakDepartment NameResearch Institute Cancer Clinical Trials Office Home RIONCEmployment TypeFull timeShiftDay (United States of America)Weekly Scheduled Hours40Hours of Work8am- 4:30pmDays WorkedM-FWeekend FrequencyN/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .

Job SummaryProvides a variety of services to support the Patient Relations Department. Performs front line coordination of complex Patient Relations issues for Corewell Health East. Actively works with health care members to meet or exceed customer expectations. Mentors and coaches team members at all levels of the organization in complaint management and customer service issues. Provides clinical advisement and expertise to members of Patient Relations team without clinical expertise.Essential FunctionsSupports and drives improvement activities for accountable areas based on organization priorities (project management, measurable deliverables, milestones, and data informed strategy).Serves as a liaison between various departments across the Corewell Health system. Communicates, collaborates, networks with and acts as a change agent to key stakeholders. Also, ensures continuity of and coordination of services with appropriate utilization of resources. Responsible for stakeholder management across collaboration within department and organizational resources.Drives continuous assessment and improvements using appropriate tools and methodology within the business, assists stakeholder and process owners in prioritizing improvement opportunities.Grievance: Provide access to a centrally located positive patient feedback and grievance process- Receive and review complaints and grievances from the patient or patient’s representative and/or referred from staff/physicians- Work with appropriate staff and/or physicians providing care to follow up and resolve issues to the patient’s satisfaction- Notify the patient in writing of the resolution of all grievancesEffectively reduce the risk of litigation to the organization. Serves as the face of the organization when there is perceived adverse outcome or when a patient or family identifies where the standard of care was not followed. This may be done in coordination with Risk Management.Patient Rights Champion: Receive, Review, and Respond to regulatory complaints, quality of care concerns. Ensure accurate depth of clinical review.Compile and prepare complaint/grievance that is not resolved the satisfaction of the patient by the Patient Relations Department for review at Grievance Committee and facilitate Grievance Committee to stand as a final level review for patients with an unresolved grievance. Maintains updated records and prepares required reports. Provides consultative support to various organization policies that support patient rights.QualificationsRequiredBachelors degree in Nursing5 years of relevant experience in Quality Improvement, Patient Relations, Patient Experience, and/or Customer Service Medical FieldRegistered Nurse (RN) - State of MichiganPreferred2 years of relevant experience Participation on Improvement InitiativesAbout Corewell HealthAs a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.How Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsPrimary LocationSITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal OakDepartment NameQuality Safety and Experience - CH EastEmployment TypeFull timeShiftDay (United States of America)Weekly Scheduled Hours40Hours of Work8:00 a.m. to 5:00 p.m.Days WorkedMonday to FridayWeekend FrequencyN/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .