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Full Time
11/27/2024
Battle Creek, MI 49014
(44.6 miles)
The Sherwin-Williams Floorcovering Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Floorcovering Facility Management or Sales Representative role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy, you will have the opportunity to progress into a Floorcovering Operations Manager or Field Technician position upon successfully completing the initial 8-to-12-week training. With a national footprint, Sherwin Williams Floorcovering serves professional clients in all major markets throughout the United States. This provides you with career flexibility and consistent growth opportunities.Clickhereto learn more about our Floorcovering Division and the services we provide to our customers across the country! This position’s typical schedule is 44 hours per week, which may include evenings and/or weekends. Upon successful completion of the Floorcovering Management & Sales Training Program, candidates will be placed into either a Floorcovering Operations Manager or Floorcovering Field Technician position in one of the following states:MichiganOhio During the program, you will partner with facility leadership, sales, and regional management to oversee a multi-million-dollar business, providing leadership and insight into the development and strategy of that facility. Throughout the program, you will gain knowledge in facility operations, core products, installation techniques, customer service, and client development, allowing you to understand the significant part you’ll play in the team’s success. You will assist in growing the company’s market share by partnering with and selling floorcovering materials to commercial consumers, such as large property management companies, builders, and renovation contractors. You will gain insight into the organizational structures of customers operating in key market segments and become experienced at interacting with individuals responsible for procurement, community management, project management, maintenance, and property development. Our training experience provides you with all the skills necessary for a successful career in facility management or professional sales. After you complete the training program, you can count on a career trajectory with a clear beginning and an open end – meaning you shape your future! What you will gain: Limitless Career Opportunities This structured program provides the support you need, including formal discussions to review your objectives & development. Leadership Development You’ll develop the foundation for what it takes to become a successful leader in our organization. We’ll teach you how to excel at customer service, sales, and marketing, finance, and operations. Professional Networking You will also get out into the community and establish relationships essential to growing our business - and your success. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started Step 1 – Online Application Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commuteit matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Complete training consistent with established programSupport business strategies to increase sales and optimize profitabilityEnsure high levels of customers satisfaction through excellent serviceBuild and maintain knowledge of all products to ensure effective customer recommendationsBuild positive relationships with wholesale and retail customersComplete store administrationEnsure compliance with policies and procedures including safety, loss prevention, and securityMaintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displaysSupport employee training, development, performance management, and corrective actionRespond to and resolve any customer and/or employee complaintsPartner with Store Manager to make outside sales calls to increase market shareMinimum Requirements: Must be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust have a valid, unrestricted Driver’s LicenseMust have at least a bachelor's degree by the start of this development programMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionIf internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisalIf internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least one (1) year experience working in a retail, sales, or customer service positionHave at least one (1) year of experience in leadership role(s), supervising others, or leading teamsHave previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.Have previous work experience selling floorcovering and/or floorcovering productsHave work experience using timekeeping and/or customer relationship management ("CRM") systemsWillingness to relocate for future job opportunitiesAbility to read, write, comprehend, and communicate in more than one languageAbility to read, write, comprehend, and communicate in Spanish
Part Time
10/29/2024
Kentwood, MI 49512
(0.2 miles)
About the RoleIn this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.What You’ll DoEngage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of paymentAccurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient serviceMeet or exceed individual goals (e.g., credit, loyalty)Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practicesSupport the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)All associate roles at Kohl’s are responsible for:Acting with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededDemonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issuesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from supervisors/managers and other company personnelOther responsibilities as assignedWhat Skills You HaveRequiredExcellent customer service skills and ability to multi-task with strong attention to detailVerbal/written communication and interpersonal skillsNo retail experience requiredMust be 16 years of age or olderFlexible availability, including days, nights, weekends, and holidaysPreferredClient facing retail or service industry experiencePay Starts At: $13.00
Part Time
10/29/2024
Grand Rapids, MI 49505
(9.2 miles)
Responsible for providing superior customer service and maintaining in-depth knowledge of products, services, and payment options. Utilizes appropriate sales techniques to drive indoor and outdoor furniture sales and build customer relationships. Accountable for the operational, merchandising, and cleanliness aspects of the furniture department. May be tasked with general store duties including cashiering, customer service, and light cleaning or maintenance as assigned.1. Spends quality time with customers by listening to their needs and providing product, services, and payment option information, competing product comparisons, and recommendations.2. Maintains up to date knowledge of product details, competing product comparison information, services, and payment option offerings to assist customers in making informed decisions and ensuring complete satisfaction.3. Consistently utilizes cross-selling techniques as appropriate.4. Assists with basic clienteling activities.5. Assists in maintaining accurate records related to furniture inventory, price holds, special orders, customer pick-ups, etc.6. Participates in the warehousing and organization of furniture stock and merchandise carry-outs. May assist in furniture freight processing as needed.7. Identifies and communicates furniture display needs and assembles display items as needed.8. Ensures all processes and procedures related to furniture transactions are completed properly and operates point-of-sale systems efficiently and accurately.9. Assists in maintaining the merchandising and presentation standards of the department and performs merchandise recovery functions as needed.10. Maintains appearance of the store’s interior and exterior to company standards, including light maintenance duties and cleaning.11. Performs other tasks as assigned by Furniture and Store Leadership, including general store duties, shrink control, and safety-related tasks.Qualification1. Must be at least 18 years of age.2. Strong customer service, communication, and interpersonal skills required.3. Prior retail sales experience and knowledge of sales techniques preferred.4. Ability to work a flexible work schedule including nights, weekends and holidays required.5. Previous experience operating a point-of-sale system preferred.6. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, move product on and off store shelves, perform merchandise carry-outs, and to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.7. Basic English literacy and math skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
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