SEARCH
GO
Customer Service Jobs
Part Time
4/1/2024
Grand Rapids, MI
(13.6 miles)
Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.If this sounds like you, come work with us. Come Discover Different. Contribute To The Growth Of Your Career.Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Role models established customer experience practices with internal and external customersSupports and embodies a positive store culture through honesty, integrity, and respectAccurately rings customer purchases/returns and counts change back to customer according to established operating proceduresPromotes credit and loyalty programs during customer interactionsMaintains and upholds merchandising philosophy and follows established merchandising procedures and standardsAccurately processes and prepares merchandise for the sales floor following company procedures and standardsInitiates and participates in store recovery as needed throughout the dayMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storeProvides and accepts ongoing recognition and constructive feedbackAdheres to all labor laws, policies, and proceduresSupports and participates in store shrink reduction goals and programsParticipates in safety awareness and maintenance of a risk-free environmentPerforms duties as assignedWho We Are Looking For: You!Possesses excellent customer service skillsAble to work a flexible schedule to support business needsPossesses strong organizational skills with attention to detailCapable of balancing multiple tasks at one timeAble to respond appropriately to changes in direction or unexpected situationsPossesses strong communication skillsCapable of lifting heavy objects with or without reasonable accommodationWorks effectively with peers and supervisors to accomplish tasksRetail customer experience preferredThis position has a starting pay range of $13.00 to $13.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Benefits offered to all Associates include: Associate discount;Employee Assistance Program(EAP);smoking cessation support;paid sick time;bereavement leave;child care discounts;pet insurance;credit union;cell phone discounts;and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 401(k);medical;dental;vision;health savings account;health care flexible spending account;life insurance;short and long term disability coverage;AD&D;paid parental leave;paid holidays/vacation time/personal days;group auto/home/renters insurance discounts;scholarship program;and adoption assistance. Management Associates are also eligible to participate in an annual incentive program.Applications for this position are always accepted.At Sierra, we embrace the unknown? - and support each other on the journey. Every day is a chance to reinvent what’s possible within our stores. We’re not afraid to scale mountains to Discover Different. That kind of fearless attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense.Discover Different also means that we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
9/19/2024
Grand Rapids, MI 49512
(17.4 miles)
Job ID: 255703Store Name/Number: MI-Woodland Mall (1322)Address: 3115 28th St. SE, Suite F-101, Grand Rapids, MI 49512, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Part TimePosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for every client. You'll be part of a team that values your unique skills. If you love beauty and enjoy helping others feel confident, join us and help reimagine the future of beauty.Key Responsibilities:Provide Personalized Beauty Consultations: Understand clients' beauty goals and recommend products that help them look and feel their best.Demonstrate Product Application: Showcase your expertise in makeup techniques and skincare routines.Stay Current with Beauty Trends: Be the first to know about the latest beauty trends and new products at Sephora.Deliver Exceptional Client Service: Create a welcoming and inclusive environment for all clients.Participate in Sales and Promotional Events: Be part of exciting sales events and promotions.BOPIS and Client Service: Provide excellent client service when clients arrive to pick up their orders.Maintain Store Environment: Help maintain a clean, well-stocked and smoothly operating store.Qualifications/Experience:Prior equivalent work experience, preferably in retailPassion for client service and beauty.Strong communication skills and ability to multitask.Resilience and the ability to react to situations in the moment.Flexible availability to work during “peak” retail hours.Consistent and reliable attendance.Ability to lift and carry up to 50 pounds.While at Sephora, you’ll enjoy.Diversity, Inclusion & Belonging?We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.Meaningful Rewards?Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: $15.50 - $20.50/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could be a steppingstone into a more permanent position if you are looking for more in the future.Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.*This job will be posted for a minimum of 5 business days.
◁   Previous
This website uses cookies for analytics and to function properly. By using our site, you agree to these terms.