About the Medication Care Coordination Team:The Medication Care Coordination Team (MCC) is a centralized team that works closely with 6 departments to help obtain prior authorizations (PA’s) for high-cost medications, quantity limits, tier exceptions, and non-formulary medications that are ordered by providers. The MCC team covers multiple provider offices and specialties and collaborates with insurance companies, pharmacies, and Corewell Health clinics to obtain the necessary information for completing a prior authorization and ensuring accurate prescription processing at the destination pharmacy.ePA Pharmacy Technician Scope:Coordinates prior authorization and prescription processing at the destination pharmacy for non-specialty medications prescribed for patients of select Corewell Health clinics.Job SummaryThis position is a supportive role for the systems ambulatory clinics. The tasks for this position will include, but are not limited to, completing pre and/or prior authorizations, assisting with patient assistance programs, scheduling patients from provider referrals or other registries, working with insurance companies to review coverages, communicating with patients and clinical staff, and managing parts of the medication use cycle. There will be additional opportunities to think innovatively and collaborate on projects with other departments and within our own department.Essential FunctionsPull, transcribe, and organize clinical information from patient charts into third party platforms or navigators.Complete authorization requests in a timely and efficient manor without compromising quality, to ensure patients receive their care as scheduled.Identify and schedule appointments for pharmacists from provider referrals, quality reports, and other available registries.Demonstrate the ability to utilize all payer websites to assist verifying patient’s coordination of benefits and authorization requirements.Assist with inventory and medication use cycle tasks if in clinic.Organize and track data for multiple payer programs and service lines.Communicate positively and effectively with patients, colleagues, and clinic staff.Adhere to all department procedures, guidelines, and standard work with the ability to utilize resources appropriately.QualificationsRequired High School Diploma or equivalentPreferred Associate's Degree1 year of relevant experience Retail or Ambulatory Pharmacy Experience Preferred1 year of relevant experience Prior Authorization Experience or Insurance Navigation Preferred1 year of relevant experience Epic Experience PreferredLIC-Pharmacy Technician - STATE_MI State of Michigan 90 Days requiredCRT-Pharmacy Technician, Certified (CPHT) - PTCB Pharmacy Technician Certification Board Excludes - LIC - Pharmacist Intern 90 Days requiredIdeal candidate will be a Pharmacy Technician possessing Full License and National Certification, such as PTCB Cert.Ideal candidate will also possess Retail Pharmacy or/and Prior Authorization experienceThis position is Full Time, Day Shift, and may be Hybrid, working from homeHow Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - 1810 Wealthy St SE - Grand RapidsDepartment NameCorporate Admin - Medication Care CoordinationEmployment TypeFull timeShiftDay (United States of America)Weekly Scheduled Hours40Hours of Work8 a.m. to 5 p.m.Days WorkedMonday to FridayWeekend FrequencyN/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .

Job SummaryThis position is a supportive role for the systems ambulatory clinics. The tasks for this position will include, but are not limited to, completing pre and/or prior authorizations, assisting with patient assistance programs, scheduling patients from provider referrals or other registries, working with insurance companies to review coverages, communicating with patients and clinical staff, and managing parts of the medication use cycle. There will be additional opportunities to think innovatively and collaborate on projects with other departments and within our own department.Essential FunctionsPull, transcribe, and organize clinical information from patient charts into third party platforms or navigators.Complete authorization requests in a timely and efficient manor without compromising quality, to ensure patients receive their care as scheduled.Identify and schedule appointments for pharmacists from provider referrals, quality reports, and other available registries.Demonstrate the ability to utilize all payer websites to assist verifying patient’s coordination of benefits and authorization requirements.Assist with inventory and medication use cycle tasks if in clinic.Organize and track data for multiple payer programs and service lines.Communicate positively and effectively with patients, colleagues, and clinic staff.Adhere to all department procedures, guidelines, and standard work with the ability to utilize resources appropriately.QualificationsRequired High School Diploma or equivalentPreferred Associate's Degree1 year of relevant experience Retail or Ambulatory Pharmacy Experience Preferred1 year of relevant experience Prior Authorization Experience or Insurance Navigation Preferred1 year of relevant experience Epic Experience PreferredLIC-Pharmacist Intern - STATE_MI State of Michigan Upon Hire required OrLIC-Pharmacy Technician Temp - STATE_MI State of Michigan Upon Hire required AndLIC-Pharmacy Technician - STATE_MI State of Michigan 90 Days requiredCRT-Pharmacy Technician, Certified (CPHT) - PTCB Pharmacy Technician Certification Board Excludes - LIC - Pharmacist Intern 90 Days required OrCRT-Exam for the Certification of Pharmacy Technicians (ExCPT) - NHA National Healthcareer Association Excludes - LIC - Pharmacist Intern 90 Days requiredThis position will support Diabetes and EndocrinologyIdeal candidate will be a Pharmacy Technician possessing Full Michigan License and National Certification, such as PTCBIdeal candidate will possess Retail/Community Pharmacy experienceIdeal candidate will possess Specialty Pharmacy or Prior Authorization experienceFamiliarity with prescription formulariesand with patient assistance programs would be excellent, if possibleIdeal candidate will be friendly, teachable, highly motivated, organized/detail orientedNo Remote work until after 6 months of training and able to work completely independentlyMust reside within commuting distance to Grand Rapids, MIHow Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - North Office Building - 221 Michigan St - Grand RapidsDepartment NameDiabetes - Grand Rapids - HBEmployment TypeFull timeShiftDay (United States of America)Weekly Scheduled Hours40Hours of Work7 a.m. to 5 p.m.Days WorkedMonday to FridayWeekend FrequencyN/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .

Job SummaryUnder the direction of a licensed professional, the Medical Assistant performs and oversees functions within scope of practice related to the clinical activities, including but not limited to: maintaining patient flow by assisting and promoting the delivery of health care, performs technical procedures and clinically-oriented activities. The Medical Assistant will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management, which embodies the "Service First" philosophy to promote customer satisfaction.Essential FunctionsFacilitates efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with scope of practice.Performs necessary administrative duties to ensure all information is current and updated. Includes maintenance and monitoring of electronic health record.Maintains and cleans environment, work area, equipment and communicates any equipment malfunctions to appropriate department/unit personnel.Greets and communicates with patients and families in a manner consistent with care and respect.Communicates, collaborates and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.Collects, monitors and reports patient data/needs to licensed team members as directed. Follows documentation standards.Demonstrates high standard of moral and ethical behavior. Commits to continuous improvement of patient experience, which includes patient safety, quality of care and excellent service. Advocates for privacy, confidentiality and security of patient, staff and organizational data. Adheres to the organization’s published values, standards and policies.Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.Assists providers with examinations, procedures and/or treatments by preparing patient and ensuring appropriate supplies/equipment are readily available. Prepares, administers and documents medications that are within scope of practice and directed by the provider.QualificationsRequiredHigh School Diploma or equivalentSuccessful completion of a competency-based Medical Assistant training programCRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 120 Days OrCRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 120 Days OrCRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 120 Days OrCRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals 120 Days OrCRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 120 DaysCRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days OrCRT-Basic Life Support (BLS) - ARC American Red Cross 90 DaysPreferred1 year of relevant experience Working in a physician practice or healthcare settingHow Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - Coloma Medical Center - 6701 Paw Paw Ave - ColomaDepartment NamePrimary Care Practice - ColomaEmployment TypeFull timeShiftDay (United States of America)Weekly Scheduled Hours40Hours of Work7:00 a.m. to 5:30 p.m.Days WorkedMonday to FridayWeekend FrequencyN/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .

This lead role will be overseeing our three departments: Surgical, Ortho and Head and Neck Oncology.Job SummaryProvides daily support with problem solving and resource allocation, clarifying root causes and driving cross functional problem solving in the team as a whole. Responsible for cost-effective utilization of employees and other resources while maintaining high standards of quality, service and satisfaction. Oversees and leads activities of non-licensed clinical staff.Essential FunctionsProficient in MDI and daily improvement; ensures employee conformance to standard work and daily lead metrics. Responsible for audits and collaborative reviews.Provides schedule management for ensuring patients see the right provider at the right time. Ensures patient flow is maintained.Prepares work schedules and expedites workflow. Assigns duties and examines work for exactness, neatness and conformance to policies and procedures. Supports business metrics for the practice.Assists practice leader with the monitoring of time, attendance records and payroll for staff. Notifies practice leader of any staffing shortages and/or needs. Assists with coverage of those shortages. Arranges coverage for sick call-ins, vacations, leaves and other time off.Performs first level employee relations to help resolve issues and maintain employee schedules. Maintains harmony among workers and resolves grievances with assistance of practice leader.QualificationsRequired High School Diploma or equivalent Or GEDSuccessful completion of a competency-based Medical Assistant training program Required3 years of relevant experience Experience working in a physician practice or healthcare setting RequiredExperience working as a medical assistant RequiredExperience using EPIC RequiredExperience as an EPIC SuperUser PreferredExperience in Kaizen Culture/Standard Work PreferredCRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing Upon Hire required OrCRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants Upon Hire required OrCRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association Upon Hire required OrCRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals Upon Hire required OrCRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists Upon Hire requiredCRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required OrCRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days requiredHow Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - Lemmen-Holton Cancer Pavilion - 145 Michigan St - Grand RapidsDepartment NameEar Nose & Throat - LHCPEmployment TypeFull timeShiftDay (United States of America)Weekly Scheduled Hours40Hours of WorkVariableDays WorkedMonday to FridayWeekend FrequencyN/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .

$3,000 Sign On Bonus AvailableProvides clinical support to health care professionals to ensure the delivery of quality health care services.Practice OverviewOur amazing team specializes in children’s diabetes, thyroid concerns, hormones and a variety of other endocrinology concerns in children. Our office is made up of about 50 team members such as Physicians, APPs, RN, Certified Diabetic Educators, Registered Dieticians, Social Workers, Medical Assistants and Ambulatory Clinical Technician and a few more key players. Our team enjoys working hard together but also celebrating one another with various team appreciation events, fun Fridays and overall being a family supporting our community. Come join our inspiring, upbeat, passionate team at our Helen DeVos Children’s Hospital Outpatient Clinic.Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.MAs assist with patient care, including taking vital signs, preparing patients for examinations, and assisting in procedures. Candidates for this position should be adaptable, detail-oriented, and possess strong organizational and communication skills. They play a crucial role in ensuring the smooth operation of the office and providing high-quality patient care.Essential FunctionsFacilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.QualificationsHigh School Diploma or equivalent RequiredSuccessful completion of a competency-based orientation program Required1 year of relevant experience working in a physician practice or healthcare setting PreferredOne of the following Required within 120 DaysAAMA Certified Medical Assistant (CMA)AMT Registered Medical Assistant (RMA)NHA Certified Medical Assistant (CCMA)NCCT Certified Medical Assistant (NCMA)NAHP Certified Medical Assistant (NRCMA)AHA or ARC Basic Life Support (BLS) Certification Required within 120 DaysHow Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - 35 Michigan St - Grand RapidsDepartment NameEndocrinology - HDVCHEmployment TypeFull timeShiftDay (United States of America)Weekly Scheduled Hours40Hours of Work6:30 a.m. to 5 p.m. and 7 a.m. to 5:30 p.m.Days WorkedMonday, Wednesday, Thursday: 7 a.m. to 5:30 p.m., and Friday 6:30 a.m. to 5 p.m.Weekend FrequencyN/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .