Job SummaryThis position is a supportive role for the systems ambulatory clinics. The tasks for this position will include, but are not limited to, completing pre and/or prior authorizations, assisting with patient assistance programs, scheduling patients from provider referrals or other registries, working with insurance companies to review coverages, communicating with patients and clinical staff, and managing parts of the medication use cycle. There will be additional opportunities to think innovatively and collaborate on projects with other departments and within our own department.Essential FunctionsPull, transcribe, and organize clinical information from patient charts into third party platforms or navigators.Complete authorization requests in a timely and efficient manor without compromising quality, to ensure patients receive their care as scheduled.Identify and schedule appointments for pharmacists from provider referrals, quality reports, and other available registries.Demonstrate the ability to utilize all payer websites to assist verifying patient’s coordination of benefits and authorization requirements.Assist with inventory and medication use cycle tasks if in clinic.Organize and track data for multiple payer programs and service lines.Communicate positively and effectively with patients, colleagues, and clinic staff.Adhere to all department procedures, guidelines, and standard work with the ability to utilize resources appropriately.QualificationsRequired High School Diploma or equivalentPreferred Associate's Degree1 year of relevant experience Retail or Ambulatory Pharmacy Experience Preferred1 year of relevant experience Prior Authorization Experience or Insurance Navigation Preferred1 year of relevant experience Epic Experience PreferredLIC-Pharmacist Intern - STATE_MI State of Michigan Upon Hire required OrLIC-Pharmacy Technician Temp - STATE_MI State of Michigan Upon Hire required AndLIC-Pharmacy Technician - STATE_MI State of Michigan 90 Days requiredCRT-Pharmacy Technician, Certified (CPHT) - PTCB Pharmacy Technician Certification Board Excludes - LIC - Pharmacist Intern 90 Days required OrCRT-Exam for the Certification of Pharmacy Technicians (ExCPT) - NHA National Healthcareer Association Excludes - LIC - Pharmacist Intern 90 Days requiredThis position will support Diabetes and EndocrinologyIdeal candidate will be a Pharmacy Technician possessing Full Michigan License and National Certification, such as PTCBIdeal candidate will possess Retail/Community Pharmacy experience Specialty Pharmacy or Prior Authorization experience would be a big plusFamiliarity with prescription formulariesand with patient assistance programs would be excellent, if possibleIdeal candidate will be friendly, teachable, highly motivated, organized/detail orientedNo Remote work until after 6 months of training and able to work completely independentlyPrimary LocationSITE - North Office Building - 221 Michigan St - Grand RapidsDepartment NameDiabetes - Grand Rapids - HBEmployment TypeFull timeShiftDay (United States of America)Weekly Scheduled Hours40Hours of Work7 a.m. to 5 p.m.Days WorkedMonday to FridayWeekend FrequencyN/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling .