Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.Our unique and advanced monitoring capabilities through SONITROL delivers the quickest alarm verification, the fastest police response times, the lowest false alarms and the best apprehension rate, over 183,000 and counting, in the security industry. Our verified audio & video intrusion detection system decreased the risk of false alarms and increases the likelihood of criminal apprehension. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as a Customer Monitoring Specialist working a 1st, 2nd, or 3rd shift schedule will include holidays and weekends. Customer Monitoring Specialist are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system. This position will require the incumbent to report onsite.This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 1st, 2nd, or 3rd shift schedule which could include holidays and weekends. This position will require the incumbent to report onsite.Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.Your essential functions will include:Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accuratelyAnswers the multi-line telephone systemEnsures confidentiality of customer information at all timesMinimum RequirementsHigh School Diploma required, some college Preferred1-3 years’ work experienceType 30 + words a minuteMust be able to prioritize and multi taskMust be able to follow written and verbal instructionsAbility to perform duties with a high degree of urgency and accuracyGood interpersonal communication and organizational skillsA positive attitude of teamwork and continuous improvementCandidates must complete a pre-hire assessment for typingThose selected will complete a paid training class and must pass a final exam certifying their skill as a SES Alarm Monitoring OperatorSecuritas offers comprehensive benefits including:Shift differential payOpportunity for annual merit pay increasesPaid company trainingMedical, Dental, Vision, and Life InsuranceCompany Paid Short Term and Long-Term Disability401K with 60% Match up to 6% of salaryPaid vacation, holiday and sick timeEducational AssistanceExceptional growth opportunitiesWide variety of employee discounts on travel, equipment, and more!We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Job Title :Customer Service Phone SpecialistWorksite Arrangement: 100% Onsite- No remote/hybridLocation:Bloomington, MN Compensation: $18.25- $20 hourlyJob Description: Promptly and professionally answer inbound calls with the goal of providing an exceptional client experience resulting in a scheduled reservation with the service team; schedule service appointments, advise on recommended maintenance, confirm scheduled appointments, and reschedule missed appointmentsPerform outbound follow-up calls for due and overdue service clients, Special Order Parts (SOP) notifications, scheduling calls, and any additional outbound calls requested by managementMaster and follow all training materials including inbound Service Call Guide (script)and Strategic Responses (word tracks) to accurately answer all client questionsCheck for open recalls; keep current with service specials, all direct mail pieces, and recall notices from the manufacturerUtilize the BDC SharePoint to search for answers to client questions prior to transferring the phone call to a Service AdvisorMeet or exceed minimum monthly call and appointments set goals and expectations (subject to change based store list assigned per management discretion)Month 4: 8 Calls per hour, 2.8 Appointments per hour, Call rater at 85% or above Month 5-8 : 10 Calls per hour, 3 Appointments per hour, Call rater at 90% or above Month 9+: 12 Calls per hour, 3.5 Appointments per hour, Call rater at 90% or above Must wear safety eyewear at all times when in dealership service departmentsMust wear hard-toed shoes and slip resistant footwear in when in dealership service departmentsEmbrace and exhibit Walser CORE valuesAll other duties, tasks and/or projects as assignedRequirements:Six months of prior high-volume call center or similar experience (e.g., collections, etc.)Solid understanding and adherence to the Service BDC Policies and Procedures ManualSolid understanding of product information related to all dealerships, vehicles, and maintenance/repair services provided by the service departmentsMust have strong computer skills, including Microsoft Outlook, Excel and WordMust have strong customer service experienceMust have excellent verbal and written communication skillsMust be punctual and reliable with the ability to work flexible hoursMust be able to meet the following daily duties:Telephone – 8 hours per dayKeyboarding – 8 hours per dayDual computer screensAverage 12 calls per hour inbound and outbound callsPhysical DemandsMoving and walking around the Corporate Office and/or other Walser locationsSitting, standing, reaching, bending within a cubicle/desk areaUtilizing a computer for day-to-day tasks and electronic technology required by OEMsUpon completing the application, you will be prompted to complete our HAALO assessment. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. The assessment is a required step to complete this application.By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.#Classhiring

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.Our unique and advanced monitoring capabilities through SONITROL delivers the quickest alarm verification, the fastest police response times, the lowest false alarms and the best apprehension rate, over 183,000 and counting, in the security industry. Our verified audio & video intrusion detection system decreased the risk of false alarms and increases the likelihood of criminal apprehension. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as a Customer Monitoring Specialist working a 1st, 2nd, or 3rd shift schedule will include holidays and weekends. Customer Monitoring Specialist are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system. This position will require the incumbent to report onsite.This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 1st, 2nd, or 3rd shift schedule which could include holidays and weekends. This position will require the incumbent to report onsite.Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.Your essential functions will include:Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accuratelyAnswers the multi-line telephone systemEnsures confidentiality of customer information at all timesMinimum RequirementsHigh School Diploma required, some college Preferred1-3 years’ work experienceType 30 + words a minuteMust be able to prioritize and multi taskMust be able to follow written and verbal instructionsAbility to perform duties with a high degree of urgency and accuracyGood interpersonal communication and organizational skillsA positive attitude of teamwork and continuous improvementCandidates must complete a pre-hire assessment for typingThose selected will complete a paid training class and must pass a final exam certifying their skill as a SES Alarm Monitoring OperatorSecuritas offers comprehensive benefits including:Shift differential payOpportunity for annual merit pay increasesPaid company trainingMedical, Dental, Vision, and Life InsuranceCompany Paid Short Term and Long-Term Disability401K with 60% Match up to 6% of salaryPaid vacation, holiday and sick timeEducational AssistanceExceptional growth opportunitiesWide variety of employee discounts on travel, equipment, and more!We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.Our unique and advanced monitoring capabilities through SONITROL delivers the quickest alarm verification, the fastest police response times, the lowest false alarms and the best apprehension rate, over 183,000 and counting, in the security industry. Our verified audio & video intrusion detection system decreased the risk of false alarms and increases the likelihood of criminal apprehension. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as a Customer Monitoring Specialist working a 1st, 2nd, or 3rd shift schedule will include holidays and weekends. Customer Monitoring Specialist are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system. This position will require the incumbent to report onsite.This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 1st, 2nd, or 3rd shift schedule which could include holidays and weekends. This position will require the incumbent to report onsite.Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.Your essential functions will include:Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accuratelyAnswers the multi-line telephone systemEnsures confidentiality of customer information at all timesMinimum RequirementsHigh School Diploma required, some college Preferred1-3 years’ work experienceType 30 + words a minuteMust be able to prioritize and multi taskMust be able to follow written and verbal instructionsAbility to perform duties with a high degree of urgency and accuracyGood interpersonal communication and organizational skillsA positive attitude of teamwork and continuous improvementCandidates must complete a pre-hire assessment for typingThose selected will complete a paid training class and must pass a final exam certifying their skill as a SES Alarm Monitoring OperatorSecuritas offers comprehensive benefits including:Shift differential payOpportunity for annual merit pay increasesPaid company trainingMedical, Dental, Vision, and Life InsuranceCompany Paid Short Term and Long-Term Disability401K with 60% Match up to 6% of salaryPaid vacation, holiday and sick timeEducational AssistanceExceptional growth opportunitiesWide variety of employee discounts on travel, equipment, and more!We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Remote Licensed Psychiatrist Wage: Between $199-$239 an hour Are you a licensed Psychiatrist looking to launch a private practice, or grow your existing practice Headway can help you earn more through insurance! Headway supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability. We equip mental health practitioners with the tools and resources they need to run a flourishing private practice. Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients to providing and overseeing medication management. Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!By joining the Headway community, we’ll help you: Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.Grow your caseload by providing marketing support and patient referrals. We’ll also support your patients by Providing customized support to clinicians and patients in order to streamline the process of both seeking and providing care.Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your patients with confidence. And we do this completely free of charge to you! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.We accept the following licenses on a state by state basis: MD / DO Ready to get started We are excited to begin helping you if you are a fully-licensed, board-certified Psychiatrist with: A valid NPI numberMalpractice insuranceA DEA or CDS numberCAQH Please note, at this time, we are unable to service mental health professionals that are not fully licensed. Your application will be rejected until you obtain a valid license. Not sure if you’re qualified to work with us Send in your application and our team will do our best to help.

Remote Licensed Psychiatrist Wage: Between $199-$239 an hour Are you a licensed Psychiatrist looking to launch a private practice, or grow your existing practice Headway can help you earn more through insurance! Headway supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability. We equip mental health practitioners with the tools and resources they need to run a flourishing private practice. Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients to providing and overseeing medication management. Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!By joining the Headway community, we’ll help you: Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.Grow your caseload by providing marketing support and patient referrals. We’ll also support your patients by Providing customized support to clinicians and patients in order to streamline the process of both seeking and providing care.Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your patients with confidence. And we do this completely free of charge to you! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.We accept the following licenses on a state by state basis: MD / DO Ready to get started We are excited to begin helping you if you are a fully-licensed, board-certified Psychiatrist with: A valid NPI numberMalpractice insuranceA DEA or CDS numberCAQH Please note, at this time, we are unable to service mental health professionals that are not fully licensed. Your application will be rejected until you obtain a valid license. Not sure if you’re qualified to work with us Send in your application and our team will do our best to help.

Remote Licensed Psychiatrist Wage: Between $199-$239 an hour Are you a licensed Psychiatrist looking to launch a private practice, or grow your existing practice Headway can help you earn more through insurance! Headway supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability. We equip mental health practitioners with the tools and resources they need to run a flourishing private practice. Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients to providing and overseeing medication management. Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!By joining the Headway community, we’ll help you: Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.Grow your caseload by providing marketing support and patient referrals. We’ll also support your patients by Providing customized support to clinicians and patients in order to streamline the process of both seeking and providing care.Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your patients with confidence. And we do this completely free of charge to you! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.We accept the following licenses on a state by state basis: MD / DO Ready to get started We are excited to begin helping you if you are a fully-licensed, board-certified Psychiatrist with: A valid NPI numberMalpractice insuranceA DEA or CDS numberCAQH Please note, at this time, we are unable to service mental health professionals that are not fully licensed. Your application will be rejected until you obtain a valid license. Not sure if you’re qualified to work with us Send in your application and our team will do our best to help.

Remote Licensed Psychiatrist Wage: Between $199-$239 an hour Are you a licensed Psychiatrist looking to launch a private practice, or grow your existing practice Headway can help you earn more through insurance! Headway supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability. We equip mental health practitioners with the tools and resources they need to run a flourishing private practice. Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients to providing and overseeing medication management. Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!By joining the Headway community, we’ll help you: Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.Grow your caseload by providing marketing support and patient referrals. We’ll also support your patients by Providing customized support to clinicians and patients in order to streamline the process of both seeking and providing care.Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your patients with confidence. And we do this completely free of charge to you! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.We accept the following licenses on a state by state basis: MD / DO Ready to get started We are excited to begin helping you if you are a fully-licensed, board-certified Psychiatrist with: A valid NPI numberMalpractice insuranceA DEA or CDS numberCAQH Please note, at this time, we are unable to service mental health professionals that are not fully licensed. Your application will be rejected until you obtain a valid license. Not sure if you’re qualified to work with us Send in your application and our team will do our best to help.

Remote Licensed Marriage and Family Therapist (LMFT) Wage: Between $115-$130 an hour Are you a Licensed Marriage and Family Therapist looking to launch a private practice, or grow your existing practice Headway can help you earn more through insurance! Headway supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability. We equip mental health practitioners with the tools and resources they need to run a flourishing private practice. Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients to providing and overseeing medication management. Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!By joining the Headway community, we’ll help you: Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.Grow your caseload by providing marketing support and patient referrals. We’ll also support your patients by Providing customized support to clinicians and patients in order to streamline the process of both seeking and providing care.Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your patients with confidence. And we do this completely free of charge to you! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.We accept the following licenses on a state by state basis: LMFTLMFTSLCMFT Ready to get started We are excited to begin helping you if you are a fully-licensed Marriage and Family Therapist at a Master’s level or above with: A valid NPI numberMalpractice insurance Please note, at this time, we are unable to service mental health professionals that are not fully licensed. Your application will be rejected until you obtain a valid license. Not sure if you’re qualified to work with us Send in your application and our team will do our best to help.

Remote Licensed Mental Health Therapist (LMHT) Wage: Between $115-$130 an hour Are you a Licensed Mental Health Therapist looking to launch a private practice, or grow your existing practice Headway can help you earn more through insurance! Headway supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability. We equip mental health practitioners with the tools and resources they need to run a flourishing private practice. Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients to providing and overseeing medication management. Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!By joining the Headway community, we’ll help you: Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.Grow your caseload by providing marketing support and patient referrals. We’ll also support your patients by Providing customized support to clinicians and patients in order to streamline the process of both seeking and providing care.Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your patients with confidence. And we do this completely free of charge to you! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.We accept the following licenses on a state by state basis: LMHC / LPCMH / LIMHPLMFT / LMFTS / LCMFTLPC / LPCC / LCPC / LCPCS / LPCC-SLCSW / LICSW / LCSCW Ready to get started We are excited to begin helping you if you are a fully-licensed mental health therapist at a Master’s level or above with: A valid NPI numberMalpractice insurance Please note, at this time, we are unable to service mental health professionals that are not fully licensed. Your application will be rejected until you obtain a valid license. Not sure if you’re qualified to work with us Send in your application and our team will do our best to help.