Albert Lea, MN 56007 • (7.8 miles) • Full Time • 10/28/2026

Position Overview The Customer Service Representative (CSR) position is responsible for providing high quality, consistent and efficient service to our customers through daily interaction with clients, sales representatives, production members, and co-workers. The CSR will be dedicated to working closely with customers and support our Sales Team. Candidates will become knowledgeable with the production processes and capabilities to ensure they are providing excellent customer service. This person will be interacting with customers relative to the placement of orders, pricing, deliveries, complaints, and technical recommendations. Responsibilities Provide timely and accurate information about incoming customer order status and product knowledge requests. Process customer orders/changes, and