Our Mobile Veterinary Supervisors are responsible for many aspects of the veterinary clinics they supervise. This includes recording accurate and detailed pet records and bio notes, collaborating with the field office leadership team, reporting incidents and maintaining a great relationship with our retail partners.
PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.
Job Overview:
Collect payment, dispense and label medication, and reviews discharge paperwork with pet parentsKnowledgeable in safe restraint of pets for wellness procedures including vaccines, nail trims and microchippingWorks together with members of the office leadership team to coach, mentor, and inspire veterinary clinic assistantsActively participates in the development of veterinary clinic assistants, monitoring processes, procedures, and pet parent interactionsMaintains a clean and sanitary work environment by disinfecting surfaces and equipment between each petResponsible for all aspects (outside of medical decisions) of the clinic they supervise, including recording accurate and detailed pet records and bio notes, reporting all incidents to the correct parties, and being timely in submitting any paperwork to their leadership teamShares the responsibility of driving the van to and from clinics responsibly, loading and unloading the vans upon arrival anddeparture (Community Clinics)Knowledgeable on our services and productsProficient in making strong recommendations based on an understanding of canine and feline diseases to every pet every time based on pet’s lifestylePromotes a culture of safety in each clinic and lives our values while reinforcing our brand promise with pet parents, partners, and team membersAbility to execute inventory processes, including maintaining accurate product counts, and understanding expiration dates for vaccines, medication, products, and diagnostic suppliesAbility to direct the clinic flow by utilizing effective communication, organization, and time management skillsActively engages in weekly or biweekly 1-on-1s with office leadership for continued leadership developmentProvides customer service to pet parents by answering questions and assisting them through the clinic processAchieves goals as set by their manager including dollars per pet, pets per clinic, preferred product and microchips soldEstablishes and maintains effective relationships with pet parents and partnersOther duties as assigned
Minimum Qualifications:
Must be 18 years of age or olderValid driver’s licenseMust be able to work weekends, varied weekdays and times, occasional overnightsReliable transportation to and from workPresent professional appearance and positive conductPunctuality and dependability are highly valuedMust be able to drive a company vehicle for long hours and in various terrain and weather conditions. - Portion of workday spent in vehicle. (VIP Petcare Community Clinics)Some outdoor clinic work and activities may be necessaryMust be able to work for prolonged periods of time in the field, including 12–14-hour days
Education Requirements:
High School Diploma or equivalent required
Preferred Qualifications:
Previous customer service sales experiencePrevious leadership experienceNavigate computer hardware (iPad, Bluetooth devices and more)Strong organizational, problem-solving, and analytical skillsAbility to work within a team to meet team goals and objectivesComfort level in approaching host location’s customers to educateabout our clinicsAbility to adapt to changing priorities
Physical Requirements:
Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.Must be able to lift and carry up to 50 lbs.