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Management Jobs
Full Time
11/6/2024
Gulfport, MS 39503
(14.8 miles)
The Clinical Care Manager serves as a bridge linking patients to the home health care they need. In this role, you work behind the scenes orchestrating the details between the patient, provider, and our care clinicians to ensure timely care is provided and transitions run smoothly.Join VitalCaring as a Clinical Care Manager – Home Health, Gulfport, MS Come Home to VitalCaring where we have a heart for home health care! If you are searching for a new home for your career, come home to VitalCaring! Who Is VitalCaring VitalCaring was established in 2021 and is already one of the nation’s leading home health and hospice providers with over 65 locations across the southeastern and southwestern U.S. VitalCaring’s senior executive team, led by industry veteran, April Anthony, has decades of experience building outstanding home health care companies that have distinctive cultures and deliver exceptional quality. In this time of industry transition, come home to VitalCaring, an organization that knows the true value and impact that home care makes in the lives of our team members and the patients and families we serve. What Makes Us Special At VitalCaring our mission is to transform lives and foster hope through genuine caring. We accomplish this goal by assembling a team of like-minded individuals who are truly called to home health care and wake up each day committed to making a difference. As an organization, our promise is to fully support and empower our team members by providing them with all the tools and resources they need to be their very best at work and at home. For us, home-based care is so much more than business, it is our passion and that is why we are looking for a Clinical Care Manager who will bring their passion to work with them each and every day. How You Will Make a Difference As we expand our services in new and existing markets, we're looking for a Clinical Care Manager who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Clinical Care Manager serves as a bridge linking patients to the home health care they need. In this role, you work behind the scenes orchestrating the details between the patient, provider, and our care clinicians to ensure timely care is provided and transitions run smoothly. As the Clinical Care Manager, you will: Lead the coordination of the branch team’s clinical care deliveryChampion communication among and between care teams, referral sources, payors, patients and familiesSupport the training and development of field staff to enhance their understanding of applicable rules, regulations and standardsSupport the branch culture of caring by promoting individual accountability and teamworkUtilize the available tools to enhance effectiveness of coding, service utilization and clinical discipline deployment to realize patient-specific goals Skills for Success: Thrive on engaging and working alongside others to achieve team resultsEmbrace multifaceted challenges and the need to manage competing prioritiesDemonstrate strong written and oral communication skillsMotivated by being accountable for delivering results within specified timelines Compensation/Earning Potential: We offer team members the opportunity to build a positive future and to find the best and last job they will ever have. Our package includes: Competitive salary and bonus programComprehensive health, dental, and disability benefits401(k) program with company matchGenerous paid time off Experience to Deliver on our Mission: Current RN License, valid state driver’s license, and auto liability insuranceMinimum two years of experience as a Registered Nurse in a clinical setting and one year of home health. Management experience preferred Come home to VitalCaring where you will find your passion, find your people, and find yourself again. Together we can transform lives and foster hope through genuine caring. Explore your future with VitalCaring today.
Full Time
11/6/2024
Mobile, AL 36608
(44.5 miles)
Overview: General ManagerCommunity Choice Financial ® Family of BrandAs a results-driven General Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting to the District Director of Operations, you will oversee marketing efforts for your location, champion store security and loss prevention, help enforce adherence to quality standards, and review all transactions to create an environment that fosters growth and innovation. Responsibilities: Coach, lead, and develop all store employees to obtain new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.Lead the charge and set the example for all store employees to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.Enforce adherence to quality standards, procedures, and local and state laws and regulations. Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices. Participate in audits and compliance reviews as directed by the corporate office or District Manager.Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures.Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.Participate in the selection, review, hiring, and retention of new employees.Develop work schedules in accordance with budget, workloads, and store needs. Ensure store is staffed for optimal performance.Handle complex customer situations that arise with integrity and professionalism.Monitor and maintain internal and external store appearance and address basic facilities needs, including scheduling maintenance services. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*.*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications: High School Diploma or equivalent requiredMinimum two years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industriesExcellent verbal and written communication skillsAbility to work phone, Point of Sale, Microsoft Office, and other systemsValid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)Must be at least 18 years of age (19 in Alabama)Background check required (subject to applicable law)Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.Preferred Qualifications and SkillsAssociate degree or higherExperience in check cashing, document verification, money order processingBilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include**:A comprehensive General Manager training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal developmentPerformance-based bonus plan and pathways to career advancementMultiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) optionsTraditional 401(k) and Roth 401(k) Retirement plan with a generous Company match programCompany-Sponsored Life and AD&D InsuranceVoluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurancePaid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)Diverse Culture and Inclusive Environment**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.About UsThe Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our Customers, Team Members, and Communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in-person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Full Time
10/22/2024
Gulfport, MS 39503
(14.8 miles)
OVERVIEW: Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purposea place of vision, mission, and lived valueswhere voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. : GENERAL SUMMARY & SCOPEThe Experience Manager (EM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team.PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)The EM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):PerformancePromote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.Drive company profitability through operational excellence, top-line sales growth and expense control.Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.Support direct reports in developing and maintaining their clientele.Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy.PeopleAttract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store.Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.Create an inclusive environment that inspires and encourages the growth and engagement of associates.Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals.Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices.Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.ProcessBe knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store, including the Infection Control Policy.Adhere to and enforce Ulta Beauty’s dress code.Use the company’s scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives.Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention.Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.Utilize company programs, tools, and resources to drive store improvements.Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store. : JOB QUALIFICATIONSEducationBachelor’s degree is preferredCosmetology license and/or a cosmetology management license where required by state lawExperience2-3+ years relevant, fast-paced retail management work experience or other relevant work experienceFinancial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenseCosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirementsRetail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directivesLeadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a teamSkillsProficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)Excellent written and verbal communicationStrong collaboration and interpersonal skillsStrong organizational skills to manage multiple tasksAbility to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptableSPECIAL POSITION REQUIREMENTSWork a flexible, full-time schedule to include days, evenings, weekends, and holidaysAttend corporate business meetings and conferencesWORKING CONDITIONSContinuous mobility throughout the store during shiftFrequent standing, bending, reaching, and twisting during shiftFrequent lifting and/or moving up to 25 lbs. during shiftContinuous coordination and manipulation of objects during shiftFrequent use of a computer, telephonic devices, and related office suppliesIf an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. About: AtUlta Beauty(NASDAQ: ULTA),the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuringhair, skin, brow, and make-up services.We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Full Time
11/15/2024
D'iberville, MS 39540
(2.0 miles)
The pay range per hour is $20.50 - $34.85Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT SERVICE & ENGAGEMENTAdvocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of: Guest service fundamentals and experience building a guest first team cultureGuest engagement; problem solving and resolutionRetail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesPlanning department(s) daily/weekly workload to support business priorities and deliver service and sales goalsLeading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talentAs a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team members on expectations to deliver the service standard.Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasLead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service and product and service recoveryLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsUnderstand sales goals, plan and execute daily/weekly workload to deliver on store sales goals and guest engagementSupport leading physical and digital offerings and Target Loyalty Programs to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experienceSupport your ETL by following-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiencesEngage in consistent, meaningful development conversations throughout the critical touch points within the Guest Advocate and Front of Store Attendant career pathPersonalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric cultureWith ETL guidance, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviorsUnderstand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areasQuickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issuesCreate intra-day workload optimization plans for your teamAssess the front of store experience and anticipate and/or react with urgency to any scheduling needs based on fluctuations in guest traffic and salesEnable your team members to stay up-to-date on upcoming major promotions, brand launches and eventsEvaluate candidates for open positions and develop a guest-centric teamAssist in closing knowledge and skill gaps for team members through training and experiencesWork a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teamsExpect and enable team members to deliver pick up and drive up orders (including drive up Returns and Starbucks) efficiently and accurately to digital guestsDemonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitmentSupport and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and othersLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsIf applicable, as a key carrier, follow all safe and secure training and processesAddress store needs (emergency, regulatory visits, etc.)Support guest services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.All other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetYou enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go:High school diploma or equivalentMust be at least 18 years of age or olderPrevious retail experience preferred, but not requiredLead and hold others accountableAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a teamManage workload and prioritize tasks independently and with a teamWelcoming and helpful attitudeEffective communication skillsCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operations, cash transactions, and oversee cash office processes as neededScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from othersClimb up and down ladders as needed Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessaryCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as neededAbility to remain mobile for the duration of a scheduled shift (shift length may vary).Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
11/11/2024
D'Iberville, MS 39540
(2.0 miles)
Primarily responsible for leading the furniture team and for driving furniture sales. Accountable for the furniture department’s overall performance, including furniture merchandising, presentation, and recovery standards, as well as for furniture sales metrics. Works collaboratively with store leadership to accomplish furniture sales and operational goals and tasks to help drive overall store performance. When serving as Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor.1.Responsible for the leadership and operational performance of the furniture department, including furniture sales and related processes, furniture salesperson training, customer service, and merchandising and presentation standards.2.Provides clear work direction and coaching to furniture sales team members regarding all aspects of the sales process, including merchandising, new product information, competing product comparisons, cashiering, lease to purchase, price holds, and display assembly.3.Provides feedback to store leadership regarding the team’s performance.4.Assists customers with product information, selection, and purchase and ensures third party delivery program is marketed to customers and understood by associates.5.Manages the price hold process, including weekly audits.6.Maintains furniture department inventory, including cycle counts, in an effort to maximize sales and inventory turn. 7.Identifies furniture display needs in sufficient time to allow displays to be built and merchandising standards to be achieved.8.Develops plans for furniture department coverage during special events.9.Strives to continually improve the furniture department’s sales and ensures merchandising and presentation standards, signage, recovery, and cleanliness are maintained.10.Serves in the Manager on Duty role as needed including opening and closing the store. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.11.Assists with recovery of the entire store as needed.Qualification1.High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.2.Minimum one-year retail sales experience preferred.3.Demonstrated furniture merchandising and sales skills preferred.4.Strong customer service and communication skills required.5.Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.6.Availability to work a variable schedule of at least 30 hours per week, including nights, weekends, and holidays required.7.Basic English literacy, math, and PC skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
Full Time
11/6/2024
Gulfport, MS 39507
(9.7 miles)
Overview: Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and ensuring Company standards are met. Your attention to detail and ability to follow the playbook will help foster the professional, respectful environment our customers and employees value. Responsibilities: Train, coach, and supervise Customer Service Team Members to ensure adherence to quality standards, safety procedures, and Company policies.Assess risk to identify acceptance or rejection of financial transactions, evaluate and accurately process loan/pawn applications, check cashing transactions and/or other relevant business.Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition.Educate customers on all product offerings through the cycle of their financial transaction.Work to grow your store by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in & hosting in-store & community events.Participate in the hiring process for Customer Service Representative candidates.Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts, including collection calls.Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits to further ensure compliance of staff.Monitor and maintain store appearance and address basic facility needs, including scheduling maintenance services.Assist in running the store and day-to-day operations in the absence of the Store or Area Manager. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week.**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications: High School Diploma or equivalent requiredMinimum one year of key holder, supervisory, and/or management experience in retail, convenience store, grocery, financial or service industryExcellent verbal and written communication skillsAbility to work phone, Point of Sale, Microsoft Office, and other systemsMust be at least 18 years of age (19 in Alabama)Ability to successfully pass a criminal background check required (certain state and local applicant exemptions may apply)Physical demands for this position frequently include: the ability to remain in a stationary position, the ability to lift and move up to 25 pounds, the ability to move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard.Preferred Qualifications and SkillsLeadership in a sales or customer service-oriented positionExperience in retail, sales, or financial industryBilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include**:A comprehensive new hire training program designed to help set you up for successAccess to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal developmentPaid on-the-job training & professional development programsMultiple coverage levels for Medical, Dental, & VisionGroup Health & Wellness Program, plus special savings on retail items, travel, entertainment, and moreTraditional 401(k) and Roth 401(k) with Company matchOptions for Flexible Spending Accounts or Health Savings AccountsBasic and AD&D Life InsuranceOptional pet insuranceVoluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurancePaid Time Off (Accrue approximately 6* days in your first year of employment, plus additional days in following years. Eight days in CA, CO, AZ, MI, and OR.)Diverse Culture and Inclusive Environment**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.Our CompensationThe pay range for this position is $12 to $23 per hour or $15 to $25 per hour in California.Exact compensation may vary based on education, skill, and experience. The compensation range listed represents only the base pay for this position, which is just one of the many elements of the Community Choice Financial® Family of Brands Total Compensation package.About UsThe Community Choice Financial ® Family of Brands ("CCF" or the “Company”) is a leading retailer of financial services to unbanked and underbanked consumers. CFF is the parent company to eleven brands including Cash 1®, Check Into Cash®, CheckSmart®, Easy Money®, InstaLoan®, Rapid Cash®, and Speedy Cash®, TitleBucks®, and TitleMax®. With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com or @titlemax.biz. In-store positions are in-person only, remote options not available. For questions or verification, call 1- 855-TMX-JOBS.The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal opportunity employer.
Full Time
11/15/2024
Tillman's Corner, AL 36619
(44.5 miles)
Ready to join our BIG family Text "BIG LOTS" to 97211 to schedule an interview.When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively participates in the customer-facing and service aspects of the store, including the support of front-end operations and programs and customer carry outs. Serves as the primary Manager on Duty (MOD) when present. When serving as MOD, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to accomplish customer service and front-end operational goals and tasks to help drive overall store performance.1. Leads, supervises, and provides work direction to the Service Team in the store related to all cashiering, front-end and recovery functions.2. Provides feedback to store leadership regarding the team’s performance.3. Responsible for activities related to the achievement of customer service standards, front end operations and program compliance, training, and day-to-day operational tasks, including recovery.4. Serves as the primary Manager on Duty when present including opening and closing the store when scheduled. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.5. Responsible for the maintenance, supervision, and compliance of the Hazardous Waste program.6. Utilizes company tools, reports, and feedback to effectively analyze trends and collaborate with store leadership in refining plans to accomplish store initiatives and achieve goals.Qualification1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.2. Minimum two years retail management experience preferred.3. Strong decision-making, problem resolution, and interpersonal skills required.4. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.5. Availability to work a variable schedule of up to 40 hours per week, including nights, weekends, and holidays required.6. Basic English literacy, math, and PC skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
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(1.8 miles)
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Full Time
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(1.8 miles)
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(5.8 miles)
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