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Full Time
12/8/2024
Gastonia, NC 28054
(18.6 miles)
Hourly rate based on experience, minimum starting rate of $17.25About the RoleAs Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store and company leaders, law enforcement, and local network groups. What You’ll DoIdentify external and internal theft trends within assigned location(s)Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposureImplement store awareness programs that address theft, safety, inventory and shortage controlEffectively identify and communicate potential shortage opportunities to all leaders Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and proceduresPartners with store personnel to address opportunities for improvementWork to create a culture of honesty and impression of control in the storeRecruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations) Maintain customer service awarenessAct as a representative on behalf of Kohl’s on legal proceedings as neededAdditional tasks may be assignedWhat Skills You HaveRequiredStrong interpersonal and written communication skillsAbility to work independently with initiativeStrong customer service skillsAbility to make quick decisions in the company’s best interestUphold confidential information and investigationsExcellent attention to detailPreferredPrior experience or background in Loss Prevention, security, law enforcement or retailKnowledge of surveillance and basic CCTV systemsKnowledge of or ability to learn programs in Google Suite and various other computer programsPay Starts At: $17.25
Full Time
12/8/2024
Waxhaw, NC 28173
(19.8 miles)
About the RoleAs Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes.What You’ll DoExecute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising ManagerMaintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customerMaintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changesCoach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standardsExecute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficientlySupport the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl’s brand standardsSupport and partner with the Operations team on merchandising incoming product, ensuring efficient executionAll Supervisor roles at Kohl’s are responsible for:Leading with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment; taking appropriate partners as neededModeling, guiding and providing direction to associatesDemonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issuesLeading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signingPreventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss PreventionMonitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on dutyUse key performance indicators (KPIs) to make informed business decisions that drive overall store resultsAccomplishing multiple tasks within established timeframesTraining, monitoring and reinforcing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customers Key holder responsibilities include opening and closing store processes, and providing direction to associatesOther responsibilities as assigned What Skills You HaveRequiredMust be at least 18 years of age or olderStrong verbal/written communication and interpersonal skillsFlexible availability, including days, nights, weekends, and holidaysPreferred2 years experience in retail or similar industryExperience supervising teams or associates, including the responsibility for coaching to achieve daily performance goalsPay Starts At: $18.10
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