As the team at Zaxbys expands, we're saving a seat for you!To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.Why work at Zax BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual EarningsFREE Meals On Shift & 50% Off Meals Off ShiftPaid Time OffPaid HolidaysPaid TrainingEarly Access to PayRecognition ProgramEmployee Referral ProgramOpportunities to AdvanceBenefitsMedical InsuranceHSA Option AvailableDental InsuranceVision InsuranceShort-Term DisabilityLong-Term DisabilityEmployer Paid Life Insurance401(k) With Employer Match100% match of first 3% contribution + 50% match of next 2% contributionAdditional eligibility requirementsDuties and Responsibilities Complete all training requirements including:Zaxbys Assistant Manager Development PlanFood Safety Certification and Manager CertificationAny additional training required by Zax LLCEnhance guest experiences by ensuring that team members satisfy and exceed guest expectationsEnsure team members receive proper training including ongoing coaching and developmentCreate an effective work schedule following company standards and local lawsPlan and delegate shift assignments including communicating expectations and adjusting as neededSupervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goalsEnsure service, product quality, and cleanliness standards are consistently upheldCommunicate performance concerns to your General ManagerAssist with performance reviews and mentor and develop team membersCreate and maintain a positive culture and healthy team morale through recognition and leading by exampleHandle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful mannerEnsure processes, policies, and procedures are properly followed throughout daily operationsMaintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and proceduresMaintain compliance with federal, state, and local laws and guidelinesUtilize management tools and keep neat, accurate, and current recordsOther responsibilitiesMaintain an attitude of flexibility that allows performance above and beyond the parameters of this position descriptionEnsure the team works safely and follows all safety guidelines and proceduresImmediately report all human resources and risk management concerns to your General Manager and District ManagerEscalate other concerns to your supervisor when appropriateAll other duties necessary to ensure restaurant operations function properlyJob Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or olderMust have a valid driver's license, vehicle insurance, and reliable transportationOpen availability and ability to work a minimum of 5 days and 32 to 48 hours per weekAbility to work a flexible schedule including days, nights, weekends, and holidaysSuccessful completion of background checkMust possess leadership qualities, organizational skills, and ability to interact cooperatively with others1-3 years management experience requiredRestaurant management experience preferredCapability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuouslyOccasionally stoop, bend, crouch, or climb, including the use of laddersFrequently lift, push, pull, and carry up to 50 pounds, including lifting overheadContinuous use of hands and wrists for grasping and fine manipulationCommunicate proficiently through speech, reading, and writingMaintain effective audio-visual discrimination and perception to observe and respond to the environmentWork in an environment that features hot and cold temperature variations and exposure to food allergensOperate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Become a part of our caring community and help us put health firstHumana Healthy Horizons in Virginia is seeking a RN, Field Care Manager Nurse 2 (Maternal-Health) who will assess and evaluate high acuity member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and well-being of members who are pregnant and postpartum. The RN, Field Care Manager Nurse 2 (Maternal-Health) work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.Responsible for health risk assessments along the continuum of care for members.Assesses members, creates individualized care plans, and attends interdisciplinary care team meetings.Employs a variety of strategies, approaches, and techniques to manage a member's physical, environmental, and psycho-social health issues. Identifies and resolves barriers that hinder effective care. Ensures members are progressing towards desired outcomes by continuously monitoring their care through assessments and/or evaluations. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous. situations, and requires minimal direction and receives guidance where needed. Collaborates with internal and external providers or departments to meet the member’s needs. Meets requirements for contractual and regulatory compliance.Follows established guidelines/procedures.Use your skills to make an impact Required QualificationsMust reside in the Commonwealth of Virginia or within a 40-mile radius from Virginia in a bordering state/district (Washington DC, MD, WV, KY, TN & NC).Active Registered Nurse (RN) license in the Commonwealth of Virginia without disciplinary action. Minimum two (2) years of experience of in-home case/care management.Minimum one (1) year of acute care experience working in obstetrics, women’s care, labor and delivery, mother, baby, NICU and/or clinical triage. Intermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and Excel.Knowledge of community health and social service agencies and additional community resources.Exceptional oral and written communication and interpersonal skills with the ability to quickly build rapport.Ability to work with minimal supervision within the role and scope.Ability to use a variety of electronic information applications/software programs including electronic medical records.Excellent keyboard and web navigation skills.This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.Ability to travel to region-based facilities and homes for face-to-face assessments. This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.Preferred QualificationsBachelor's of Science in Nursing (BSN).3-5 years of in-home assessment and care coordination experience.Lactation experience, preferably as a certified lactation consultant.Experience with health promotion, coaching and wellness.Previous managed care experience.Certification in Case Management (CCM).Motivational Interviewing Certification and/or knowledge.Bilingual or Multilingual: English/Spanish, Arabic, Vietnamese, Amharic, Urdu or other - Must be able to speak, read and write in both languages without limitations or assistance. See “Additional Information” for more information.Additional InformationWorkstyle: This is a remote position that will require you to travel.Travel:50 - 75% region-based travel to meet with members, their families and providers. May need to attend occasional onsite meetings in Humana Healthy Horizons office in Glen Allen, VA. Workdays and Hours: Monday – Friday; 8:00am – 5:00pm Eastern Standard Time (EST).Language Assessment Statement: Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.WAH Internet StatementTo ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.Satellite, cellular and microwave connection can be used only if approved by leadership.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Interview FormatAs part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.#EVScheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$71,100 - $97,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usHumana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

As the team at Zaxbys expands, we're saving a seat for you!To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax FREE Meals On Shift & 50% Off Meals Off ShiftFlexible ScheduleEarly Access to PayPaid TrainingOpportunities to AdvanceBenefitsRecognition ProgramEmployee Referral ProgramMedical InsuranceDental InsuranceVision InsuranceShort-Term DisabilityLong-Term DisabilityEmployer Paid Life Insurance401(k) With Employer Match (additional eligibility requirements)Duties and ResponsibilitiesComplete all training requirements including:Zaxbys Shift Leader Development PlanFood Safety CertificationAny additional training required by Zax LLCCreates a culture of high-performance and trains and coaches team members to meet all company standardsMentor, coach and develop team members and communicate performance concerns to your General ManagerPrioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful mannerCreate and maintain a positive culture and healthy team morale through recognition and leading by exampleCommunicates shift goals and motivates team members to meet goals and perform to their highest ability levelDelegates tasks to team members and supervises performance during a shiftMaintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and proceduresEnsure service, product quality, and cleanliness standards are consistently upheldEnhance guest experiences by ensuring that team members satisfy and exceed guest expectationsReceives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessaryTracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfactionPlans shift duties and ensures opening and closing duties are completeCollaborates with management team to develop goals and reports back to management on goal progressEnsure processes, policies, and procedures are properly followed throughout daily operationsFollows company cash management policiesMaintain compliance with federal, state, and local laws and guidelinesUtilize management tools and keep neat, accurate, and current recordsMaintain an attitude of flexibility that allows performance above and beyond the parameters of this position descriptionEnsure the team works safely and follows all safety guidelines and proceduresImmediately report all human resources and risk management concerns to your General Manager and District ManagerEscalate other concerns to your supervisor when appropriateAll other duties necessary to ensure restaurant operations function properlyJob Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or olderMust have reliable transportationAvailable to work a minimum of 5 days and 32 to 40 hours per weekAbility to work a flexible schedule including days, nights, weekends, and holidaysSuccessful completion of background checkDemonstrates leadership qualities, organizational skills, and ability to interact cooperatively with othersLeadership experience preferredCapability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuouslyOccasionally stoop, bend, crouch, or climb, including the use of laddersFrequently lift, push, pull, and carry up to 50 pounds, including lifting overheadContinuous use of hands and wrists for grasping and fine manipulationCommunicate proficiently through speech, reading, and writingMaintain effective audio-visual discrimination and perception to observe and respond to the environmentWork in an environment that features hot and cold temperature variations and exposure to food allergensOperate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Become a part of our caring community and help us put health firstThe Field Care Manager Nurse, ARTS assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Field Care Manager, Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.POSITION RESPONSIBILITIES:Utilizes high-quality, evidence-based substance use services through personalized care coordination, crisis intervention, peer support, and strong collaboration with medical, behavioral health, and ARTS providers.Provides comprehensive, integrated support to members experiencing substance use and possible co-occurring conditions, including children, adolescents, adults, and justice-involved members.Engages members in their own communities, meeting them face-to-face whenever possible to build trust and facilitate meaningful care coordination.Completes all required assessments, including the Comprehensive Risk Assessment (CHRA).Coordinates behavioral health, substance use, and medical services, ensuring appropriate provider engagement and adherence to treatment plans.Improves member’s health literacy while simultaneously addressing health related social needs to positively impact member’s healthcare outcomes and well-being.Serves as the quarterback of the member’s interdisciplinary care team (ICT), overseeing care planning, transitions, and service delivery.Facilitates ICT meetings, ensuring seamless communication among providers, Service Coordinators, and Care Management Extenders.Engages in biannual and quarterly face-to-face visits, ensuring continuous monitoring and proactive intervention.Must be able to work with autonomy but reach out when support is needed.Collaborates with internal departments, providers, and community-based organizations to link to appropriate services and create a seamless, culturally competent care experience that respects the members’ preferences and needs.Will follow processes, and procedures to ensure compliance with regulatory requirements by the Virginia Department of Medical Assistance Services (DMAS), Center for Medicare and MedicUse your skills to make an impact REQUIRED QUALIFICATIONSVirginia licensed RNMinimum of 1 year of experience working directly with individuals with substance use disorder (SUD).Case management experience providing care transitions for ASAM levels of care and overall structured care management for members receiving VA Addiction and recovery services.Must reside in Virginia; This role will be regionally based in one of the Commonwealth’s six regions: Tidewater, Central, Northern/Winchester, Western/Charlottesville, Roanoke/Alleghany, Southwest.Ability to travel to region-based facilities and homes for face-to-face assessments.Exceptional oral and written communication and interpersonal skills with the ability to quickly build rapport.Ability to work with minimal supervision within the role and scope.Ability to use a variety of electronic information applications/software programs including electronic medical records.Intermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and Excel.Valid driver's license, car insurance, and reliable transportation. PREFERRED QUALIFICATIONS:Case Management Certification (CCM).Experience working with Medicare, Medicaid and dual-eligible populations.Field Case Management Experience.Experience working with pregnant and post-partum population with SUD, including Substance Exposed Infants.Knowledge of community health and social service agencies and additional community resources.Knowledge of ASAM levels of care.Managed Care Experience.Bilingual preferred (Spanish, Arabic, Vietnamese or other).Additional InformationWorkstyle: This is a remote position that will require you to travel.Travel:Up to 25% of the time to Humana Healthy Horizons office in Glen Allen, VA for collaboration and face to face meetings as well as field interactions with staff, providers, members, and their families.Workdays and Hours: Monday – Friday; 8:00am – 5:00pm Eastern Standard Time (EST).Language Assessment Statement: Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.WAH Internet StatementTo ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.Satellite, cellular and microwave connection can be used only if approved by leadership.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Interview FormatAs part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.#EVScheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$71,100 - $97,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About UsHumana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

As the team at Zaxbys expands, we're saving a seat for you!To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.Why work at Zax FREE Meals On Shift & 50% Off Meals Off ShiftFlexible ScheduleEarly Access to PayPaid TrainingOpportunities to AdvanceBenefitsRecognition ProgramEmployee Referral Program401(k) With Employer Match (additional eligibility requirements)Additional Full-Time BenefitsMedical InsuranceDental InsuranceVision InsuranceShort-Term DisabilityLong-Term DisabilityEmployer Paid Life InsuranceDuties and ResponsibilitiesComplete all training requirements including:Zaxbys Shift Leader Development PlanFood Safety CertificationAny additional training required by Zax LLCCreates a culture of high-performance and trains and coaches team members to meet all company standardsMentor, coach and develop team members and communicate performance concerns to your General ManagerPrioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful mannerCreate and maintain a positive culture and healthy team morale through recognition and leading by exampleCommunicates shift goals and motivates team members to meet goals and perform to their highest ability levelDelegates tasks to team members and supervises performance during a shiftMaintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and proceduresEnsure service, product quality, and cleanliness standards are consistently upheldEnhance guest experiences by ensuring that team members satisfy and exceed guest expectationsReceives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessaryTracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfactionPlans shift duties and ensures opening and closing duties are completeCollaborates with management team to develop goals and reports back to management on goal progressEnsure processes, policies, and procedures are properly followed throughout daily operationsFollows company cash management policiesMaintain compliance with federal, state, and local laws and guidelinesUtilize management tools and keep neat, accurate, and current recordsMaintain an attitude of flexibility that allows performance above and beyond the parameters of this position descriptionEnsure the team works safely and follows all safety guidelines and proceduresImmediately report all human resources and risk management concerns to your General Manager and District ManagerEscalate other concerns to your supervisor when appropriateAll other duties necessary to ensure restaurant operations function properlyJob Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or olderMust have reliable transportationAvailable to work 9 to 28 hours per weekAbility to work a flexible schedule including days, nights, weekends, and holidaysSuccessful completion of background checkDemonstrates leadership qualities, organizational skills, and ability to interact cooperatively with othersLeadership experience preferredCapability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuouslyOccasionally stoop, bend, crouch, or climb, including the use of laddersFrequently lift, push, pull, and carry up to 50 pounds, including lifting overheadContinuous use of hands and wrists for grasping and fine manipulationCommunicate proficiently through speech, reading, and writingMaintain effective audio-visual discrimination and perception to observe and respond to the environmentWork in an environment that features hot and cold temperature variations and exposure to food allergensOperate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Become a part of our caring community and help us put health firstThe Field Care Manager, Behavioral Health performs primarily face to face and telephonic assessments with members. The Field Care Manager serves as the primary point of contact. providing integrated care to ensure members receive timely, high-quality, and coordination services that meet their unique needs. This position employs a variety of strategies, approaches, and techniques to manage a member's health issues and identifies and resolves barriers that hinder effective care. Through a holistic, person-centered approach, the BH Care Manager remains dedicated to enhancing behavioral health outcomes, reducing care gaps, and supporting Virginia’s Medicaid population with comprehensive, integrated behavioral health care management..Position Responsibilities:Utilize high-quality, evidence-based behavioral health services through personalized care coordination, crisis intervention, peer support, and strong collaboration with medical and behavioral health providers.Provide comprehensive, integrated support to members experiencing behavioral health conditions, including children, adolescents, adults with serious mental illness (SMI) and serious emotional disturbance (SED), and justice-involved members.Engages members in their own communities, meeting them face-to-face whenever possible to build trust and facilitate meaningful care coordination.Complete all required assessments, including the Comprehensive Risk Assessment (CHRA). Coordinates behavioral health and medical services, ensuring appropriate provider engagement and adherence to treatment plans. Improve member’s health literacy while simultaneously addressing health related social needs to positively impact member’s healthcare outcomes and well-being.Serving as the quarterback of the member’s interdisciplinary care team (ICT), overseeing care planning, transitions, and service delivery.Facilitating ICT meetings, ensuring seamless communication among providers, Service Coordinators, and Care Management Extenders.Engaging in biannual and quarterly face-to-face visits, ensuring continuous monitoring and proactive intervention.Must be able to work with autonomy but reach out when support is needed. Collaborates with internal departments, providers, and community-based organizations to link to appropriate services and create a seamless, culturally competent care experience that respects the members’ preferences and needs. Will follow processes, and procedures to ensure compliance with regulatory requirements by the Virginia Department of Medical Assistance Services (DMAS), Center for Medicare and Medicaid Services (CMS) and the National Committee on Quality Assurance (NCQA).Use your skills to make an impact Required QualificationsBachelor’s degree in social work, psychology or other health or human services related fieldVirginia licensed LMHP, LPC or LCSWMinimum of 2 years of post-degree clinical experience in behavioral health settingCase management experience working with complex SMI or SED populationMust reside in Virginia; This role will be regionally based in one of the Commonwealth’s six regions: Tidewater, Central, Northern/Winchester, Western/Charlottesville, Roanoke/Alleghany, SouthwestAbility to travel to region-based facilities and homes for face-to-face assessments.Exceptional oral and written communication and interpersonal skills with the ability to quickly build rapportAbility to work with minimal supervision within the role and scopeAbility to use a variety of electronic information applications/software programs including electronic medical recordsIntermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and ExcelAbility to work a full-time scheduleValid driver's license, car insurance, and reliable transportation.Preferred QualificationsCase Management Certification (CCM)3-5 years of in-home assessment and care coordination experienceExperience working with Medicare, Medicaid and dual-eligible populationsExperience working with high risk pregnant and post-partum population with BH needsField Case Management ExperienceKnowledge of community health and social service agencies and additional community resourcesPrevious managed care experienceBilingual preferred (Spanish, Arabic, Vietnamese or other)Additional InformationWorkstyle: This is a remote position that will require you to travel.Travel:Up to 25% of the time to Humana Healthy Horizons office in Glen Allen, VA for collaboration and face to face meetings as well as field interactions with staff, providers, members, and their families.Workdays and Hours: Monday – Friday; 8:00am – 5:00pm Eastern Standard Time (EST).Language Assessment Statement: Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.WAH Internet StatementTo ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.Satellite, cellular and microwave connection can be used only if approved by leadership.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Interview FormatAs part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.#EVScheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$59,300 - $80,900 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About UsHumana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

As the team at Zaxbys expands, we're saving a seat for you!To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work!General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax COMPETITIVE PAYBONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual SalaryFREE MealsPaid Time OffPaid HolidaysEmployee Referral ProgramOpportunities to AdvanceBenefitsMedical InsuranceHSA Option AvailableDental InsuranceVision InsuranceShort-Term DisabilityLong-Term DisabilityEmployer Paid Life Insurance401(k) With Employer Match100% match of first 3% contribution + 50% match of next 2% contributionAdditional eligibility requirements)Duties and Responsibilities Complete all training requirements including:Zaxbys General Manager Development Plan and Operations Excellence Capstone ClassFood Safety Certification and Manager CertificationAny additional training required by Zax LLCEnsure that the restaurant delivers great experiences to guestsMaintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performersEnsure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performanceEnsure effective work schedules are created timely and appropriately to drive sales and control labor costsPlan and delegate shift assignments including communicating expectations and adjusting as neededEnsure service, product quality, and cleanliness standards are consistently upheldCreate and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the teamManage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheldStrive to increase sales by building community relationships and providing outstanding product and serviceControl costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and proceduresComplete performance reviews for crew members and assist with performance reviews for managersMaintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and proceduresUtilize management tools and keep neat, accurate, and current recordsReview performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experienceOther responsibilitiesHandle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful mannerMaintain an attitude of flexibility that allows performance above and beyond the parameters of this position descriptionEnsure the team works safely and follows all safety guidelines and proceduresEscalate concerns to your supervisor when appropriateAll other duties necessary to ensure restaurant operations function properlyJob Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or olderMust have a valid driver's license, vehicle insurance, and reliable transportationOpen availability and the ability to work a minimum of 5 days and 48 hours per weekAbility to work a flexible schedule including days, nights, weekends, and holidaysSuccessful completion of background check and motor vehicle reportMust possess leadership qualities, organizational skills, and ability to interact cooperatively with othersRequired minimum education: High school diploma or equivalent and some college preferred3-5 years management experience requiredRestaurant management experience preferredCapability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuouslyOccasionally stoop, bend, crouch, or climb, including the use of laddersFrequently lift, push, pull, and carry up to 50 pounds, including lifting overheadContinuous use of hands and wrists for grasping and fine manipulationCommunicate proficiently through speech, reading, and writingMaintain effective audio-visual discrimination and perception to observe and respond to the environmentWork in an environment that features hot and cold temperature variations and exposure to food allergensOperate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Become a part of our caring community and help us put health firstThe Field Care Manager, ARTS assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Field Care Manager, Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.POSITION RESPONSIBILITIES:Utilizes high-quality, evidence-based substance use services through personalized care coordination, crisis intervention, peer support, and strong collaboration with medical, behavioral health, and ARTS providers.Provides comprehensive, integrated support to members experiencing substance use and possible co-occurring conditions, including children, adolescents, adults, and justice-involved members.Engages members in their own communities, meeting them face-to-face whenever possible to build trust and facilitate meaningful care coordination.Completes all required assessments, including the Comprehensive Risk Assessment (CHRA).Coordinates behavioral health, substance use, and medical services, ensuring appropriate provider engagement and adherence to treatment plans.Improves member’s health literacy while simultaneously addressing health related social needs to positively impact member’s healthcare outcomes and well-being.Serves as the quarterback of the member’s interdisciplinary care team (ICT), overseeing care planning, transitions, and service delivery.Facilitates ICT meetings, ensuring seamless communication among providers, Service Coordinators, and Care Management Extenders.Engages in biannual and quarterly face-to-face visits, ensuring continuous monitoring and proactive intervention.Must be able to work with autonomy but reach out when support is needed.Collaborates with internal departments, providers, and community-based organizations to link to appropriate services and create a seamless, culturally competent care experience that respects the members’ preferences and needs.Will follow processes, and procedures to ensure compliance with regulatory requirements by the Virginia Department of Medical Assistance Services (DMAS), Center for Medicare and MedicUse your skills to make an impact REQUIRED QUALIFICATIONSActive LMHP License in the state of VirginiaMinimum of 1 year of experience working directly with individuals with substance use disorder (SUD).Case management experience providing care transitions for ASAM levels of care and overall structured care management for members receiving VA Addiction and recovery services.Must reside in Virginia; This role will be regionally based in one of the Commonwealth’s six regions: Tidewater, Central, Northern/Winchester, Western/Charlottesville, Roanoke/Alleghany, Southwest.Ability to travel to region-based facilities and homes for face-to-face assessments.Exceptional oral and written communication and interpersonal skills with the ability to quickly build rapport.Ability to work with minimal supervision within the role and scope.Ability to use a variety of electronic information applications/software programs including electronic medical records.Intermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and Excel.Valid driver's license, car insurance, and reliable transportation.PREFERRED QUALIFICATIONS:Case Management Certification (CCM).Experience working with Medicare, Medicaid and dual-eligible populations.Field Case Management Experience.Experience working with pregnant and post-partum population with SUD, including Substance Exposed Infants.Knowledge of community health and social service agencies and additional community resources.Knowledge of ASAM levels of care.Managed Care Experience.Bilingual preferred (Spanish, Arabic, Vietnamese or other).Additional InformationWorkstyle: This is a remote position that will require you to travel.Travel:Up to 25% of the time to Humana Healthy Horizons office in Glen Allen, VA for collaboration and face to face meetings as well as field interactions with staff, providers, members, and their families.Workdays and Hours: Monday – Friday; 8:00am – 5:00pm Eastern Standard Time (EST).Language Assessment Statement: Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.WAH Internet StatementTo ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.Satellite, cellular and microwave connection can be used only if approved by leadership.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Interview FormatAs part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.#EVScheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$59,300 - $80,900 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usHumana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

As the team at Zaxbys expands, we're saving a seat for you!To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work!General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax COMPETITIVE PAYBONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual SalaryFREE MealsPaid Time OffPaid HolidaysEmployee Referral ProgramOpportunities to AdvanceBenefitsMedical InsuranceHSA Option AvailableDental InsuranceVision InsuranceShort-Term DisabilityLong-Term DisabilityEmployer Paid Life Insurance401(k) With Employer Match100% match of first 3% contribution + 50% match of next 2% contributionAdditional eligibility requirements)Duties and Responsibilities Complete all training requirements including:Zaxbys General Manager Development Plan and Operations Excellence Capstone ClassFood Safety Certification and Manager CertificationAny additional training required by Zax LLCEnsure that the restaurant delivers great experiences to guestsMaintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performersEnsure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performanceEnsure effective work schedules are created timely and appropriately to drive sales and control labor costsPlan and delegate shift assignments including communicating expectations and adjusting as neededEnsure service, product quality, and cleanliness standards are consistently upheldCreate and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the teamManage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheldStrive to increase sales by building community relationships and providing outstanding product and serviceControl costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and proceduresComplete performance reviews for crew members and assist with performance reviews for managersMaintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and proceduresUtilize management tools and keep neat, accurate, and current recordsReview performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experienceOther responsibilitiesHandle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful mannerMaintain an attitude of flexibility that allows performance above and beyond the parameters of this position descriptionEnsure the team works safely and follows all safety guidelines and proceduresEscalate concerns to your supervisor when appropriateAll other duties necessary to ensure restaurant operations function properlyJob Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or olderMust have a valid driver's license, vehicle insurance, and reliable transportationOpen availability and the ability to work a minimum of 5 days and 48 hours per weekAbility to work a flexible schedule including days, nights, weekends, and holidaysSuccessful completion of background check and motor vehicle reportMust possess leadership qualities, organizational skills, and ability to interact cooperatively with othersRequired minimum education: High school diploma or equivalent and some college preferred3-5 years management experience requiredRestaurant management experience preferredCapability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuouslyOccasionally stoop, bend, crouch, or climb, including the use of laddersFrequently lift, push, pull, and carry up to 50 pounds, including lifting overheadContinuous use of hands and wrists for grasping and fine manipulationCommunicate proficiently through speech, reading, and writingMaintain effective audio-visual discrimination and perception to observe and respond to the environmentWork in an environment that features hot and cold temperature variations and exposure to food allergensOperate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

As the team at Zaxbys expands, we're saving a seat for you!To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work!General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax COMPETITIVE PAYBONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual SalaryFREE MealsPaid Time OffPaid HolidaysEmployee Referral ProgramOpportunities to AdvanceBenefitsMedical InsuranceHSA Option AvailableDental InsuranceVision InsuranceShort-Term DisabilityLong-Term DisabilityEmployer Paid Life Insurance401(k) With Employer Match100% match of first 3% contribution + 50% match of next 2% contributionAdditional eligibility requirements)Duties and Responsibilities Complete all training requirements including:Zaxbys General Manager Development Plan and Operations Excellence Capstone ClassFood Safety Certification and Manager CertificationAny additional training required by Zax LLCEnsure that the restaurant delivers great experiences to guestsMaintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performersEnsure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performanceEnsure effective work schedules are created timely and appropriately to drive sales and control labor costsPlan and delegate shift assignments including communicating expectations and adjusting as neededEnsure service, product quality, and cleanliness standards are consistently upheldCreate and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the teamManage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheldStrive to increase sales by building community relationships and providing outstanding product and serviceControl costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and proceduresComplete performance reviews for crew members and assist with performance reviews for managersMaintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and proceduresUtilize management tools and keep neat, accurate, and current recordsReview performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experienceOther responsibilitiesHandle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful mannerMaintain an attitude of flexibility that allows performance above and beyond the parameters of this position descriptionEnsure the team works safely and follows all safety guidelines and proceduresEscalate concerns to your supervisor when appropriateAll other duties necessary to ensure restaurant operations function properlyJob Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or olderMust have a valid driver's license, vehicle insurance, and reliable transportationOpen availability and the ability to work a minimum of 5 days and 48 hours per weekAbility to work a flexible schedule including days, nights, weekends, and holidaysSuccessful completion of background check and motor vehicle reportMust possess leadership qualities, organizational skills, and ability to interact cooperatively with othersRequired minimum education: High school diploma or equivalent and some college preferred3-5 years management experience requiredRestaurant management experience preferredCapability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuouslyOccasionally stoop, bend, crouch, or climb, including the use of laddersFrequently lift, push, pull, and carry up to 50 pounds, including lifting overheadContinuous use of hands and wrists for grasping and fine manipulationCommunicate proficiently through speech, reading, and writingMaintain effective audio-visual discrimination and perception to observe and respond to the environmentWork in an environment that features hot and cold temperature variations and exposure to food allergensOperate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

As the team at Zaxbys expands, we're saving a seat for you!To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work!General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax COMPETITIVE PAYBONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual SalaryFREE MealsPaid Time OffPaid HolidaysEmployee Referral ProgramOpportunities to AdvanceBenefitsMedical InsuranceHSA Option AvailableDental InsuranceVision InsuranceShort-Term DisabilityLong-Term DisabilityEmployer Paid Life Insurance401(k) With Employer Match100% match of first 3% contribution + 50% match of next 2% contributionAdditional eligibility requirements)Duties and Responsibilities Complete all training requirements including:Zaxbys General Manager Development Plan and Operations Excellence Capstone ClassFood Safety Certification and Manager CertificationAny additional training required by Zax LLCEnsure that the restaurant delivers great experiences to guestsMaintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performersEnsure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performanceEnsure effective work schedules are created timely and appropriately to drive sales and control labor costsPlan and delegate shift assignments including communicating expectations and adjusting as neededEnsure service, product quality, and cleanliness standards are consistently upheldCreate and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the teamManage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheldStrive to increase sales by building community relationships and providing outstanding product and serviceControl costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and proceduresComplete performance reviews for crew members and assist with performance reviews for managersMaintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and proceduresUtilize management tools and keep neat, accurate, and current recordsReview performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experienceOther responsibilitiesHandle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful mannerMaintain an attitude of flexibility that allows performance above and beyond the parameters of this position descriptionEnsure the team works safely and follows all safety guidelines and proceduresEscalate concerns to your supervisor when appropriateAll other duties necessary to ensure restaurant operations function properlyJob Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or olderMust have a valid driver's license, vehicle insurance, and reliable transportationOpen availability and the ability to work a minimum of 5 days and 48 hours per weekAbility to work a flexible schedule including days, nights, weekends, and holidaysSuccessful completion of background check and motor vehicle reportMust possess leadership qualities, organizational skills, and ability to interact cooperatively with othersRequired minimum education: High school diploma or equivalent and some college preferred3-5 years management experience requiredRestaurant management experience preferredCapability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuouslyOccasionally stoop, bend, crouch, or climb, including the use of laddersFrequently lift, push, pull, and carry up to 50 pounds, including lifting overheadContinuous use of hands and wrists for grasping and fine manipulationCommunicate proficiently through speech, reading, and writingMaintain effective audio-visual discrimination and perception to observe and respond to the environmentWork in an environment that features hot and cold temperature variations and exposure to food allergensOperate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment