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Full Time
11/6/2024
Walnut Cove, NC 27052
(1.7 miles)
More personalized patient care More professional impactWe are currently hiring a full-time Nurse supervisor for Dayshift & Nightshift BE THE CONNECTION.In your role as nurse supervisor, you'll be the connection between more personal, exceptional care and the positive effect it has on patients. Take this chance to have an impact on each patient in a more profound way during their stay with us. Make the most of your clinical and management skills with national post-acute care leader Encompass Health. What makes Encompass Health careers different-and better:Working at Encompass Health means being part of something special: A team that is passionate about making an impact on patients' lives each day. Unlike the typical hospital setting, Encompass Health offers you the unique opportunity to walk alongside patients on their road to recovery from stroke, spinal cord injuries, neurological disorders, joint replacements, multiple trauma and cardiac/pulmonary conditions. As you help patients achieve goals and regain independence, you can form significant relationships with them and celebrate the successes they experience along the way.Our culture of compassion and collaboration is founded on more than just the care we provide our patients; it is expressed in the values we live. We encourage and empower each employee to keep learning and growing by providing the resources to deliver a better way to care. At Encompass Health, you'll find something decidedly different and more satisfying: A career that is challenging, inspiring and rewarding. Maximize your talent and join a team that is committed to setting the standard for better healthcare with this engaging opportunity: NURSE SUPERVISORAs a nurse supervisor, you'll channel your knowledge, skills, ambition, and experience on a daily basis. Inspire our patients to progress each day as you:• Supervise all nursing operations, including employee activities and quality of patient care.• Assist in the development and implementation of patient-care programs, policies and procedures.• Ensure that each patient's needs for nursing care, treatment and services are properly assessed, evaluated, and met during two to four-week average length of stay.• Have a strong effect on our patient outcomes.• Promote an inclusive culture that is respectful of diversity. Credentials:• Current RN licensure appropriate to state regulations (unrestricted) required.• BLS certification (ACLS certification to be obtained within one year of hire or position start date required).• CRRN certification obtained within a year of meeting the eligibility requirement to sit for the examination required.• Bachelor's degree in nursing or related field or current enrollment in a bachelor's nursing program preferred. Enjoy competitive compensation and benefits that start on day one, including:• Benefits that begin when you do.• Affordable medical, dental and vision plans provided to meet the needs of full and part-time employees and their families.• Generous paid time off that increases with tenure.• Tuition reimbursement and continuing education opportunities.• Company-matching 401(k) and employee stock-purchase plans.• Flexible spending and health savings accounts. About Us:Helping patients regain hope and independence, Encompass Health is a national leader in post-acute care. We operate rehabilitation hospitals in 36 states as well as Puerto Rico. Following the Encompass Way, we are driven by our core values: We proudly set the standard, lead with empathy, do what's right, focus on the positive, and remain stronger together. Realize the life-changing difference you can make. Take this opportunity to join our team.To learn more about us, visit us online at encompasshealth.com Connect with us:Equal Opportunity Employer
Full Time
11/12/2024
Lexington, NC 27292
(38.1 miles)
Overview: General Statement of DutiesPerforms complex professional and technical work managing, directing, coordinating, and supervising the timely and appropriate delivery of Child Welfare Social Work programs.Distinguishing Features of the ClassAn employee in this class is responsible for assisting with decision making and program management, including supervision of Social Workers and SW Supervisor III’s in the delivery of Child Welfare Services, and currently provides direct support to and supervision of Permanency Planning Supervisors. This position is a member of the Child Welfare Management team and the broader Agency Management Team. Illustrative Examples of WorkAssesses present and future needs of the Child Welfare Service program and staffing requirements; establishes short and long-range goals for the unit and communicates to the Social Work Program Administrator, Deputy Director, and Agency Director what is needed to accomplish goals.Facilitates meetings with the staff, disseminates policy and guidance at those meetings and relays appropriate information to the Social Work Program Administrator, Deputy Director, Director and/or Management Team members as appropriate.Assures that all policies and procedures (as set out by federal, state and locate mandates) are clearly followed and documentedEvaluates the Child Welfare Service program through various tracking methods.Works with local community and State agencies to design service delivery systems that will be effective in addressing the needs of families.Provides ongoing consultation on permanency planning cases, removals, placement disruptions, special investigations, fatalities, and complex cases; reviews case records.Investigates complaints to determine if there was compliance with good social work practice, as-well-as adherence to policy and law.Offers solutions for ineffective operations to the Social Work Program Administrator, Deputy Director, and Agency Director.Monitors staff performance; conducts performance appraisals on supervisors and reviews/approves all appraisals of line staff.Determines training needs and compliance with State training requirements; works with the Quality Assurance Team to develop in-house training; and provides orientation and training for supervisors.Oversees disciplinary process for line staff and supervisors through investigation of infractions; documentation of oral and written warnings/disciplinary action are provided to the Deputy Director and the Agency Director. Receives applications, conducts interviews and reference checks and recommends new hires to the Agency Director.Participates in the development of budget for Child Welfare along with the Deputy Director, Program Administrator and Agency Director; identifies over expenditures, unexpected needs and possible remedies.Adheres to state, federal, county and department’s policies, rules, and regulations This position is required to perform mandatory emergency shelter duty should the need arisePerforms other duties as assignedThis position performs supervision to staff during On-Call for after-hours, weekends and holiday coverage for CPS and disaster related duties and shelter openingsRecruitment and Selection GuidelinesKnowledge, Skills and AbilitiesThorough knowledge of principles, methods, and techniques of efficient program administration.Must have excellent communication skills.Must have good supervisory and office administration skillsAbility to work with budgets; accounting skills.Ability to plan and evaluate programs.Ability to maintain and review data, identify trends, create reports and presentations General knowledge of social, medical, mental health and economic factors of the community (population) served.Ability to plan, coordinate and direct staff within a variety of disciplines (technical, clerical, professional and medical). Ability to understand, interpret and apply laws and policies to specific problems relating to agency activities.Ability to establish and maintain effective working relationships with agency personnel, County officials, clients and the general public.Physical RequirementsMust be able to physically perform the basic life operational support functions of climbing, reaching, standing, walking, fingering, grasping, talking, hearing and repetitive motions. Worker performs light work exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Worker is required to have close visual acuity to prepare and analyze data and figures, work on a computer terminal and perform extensive reading.The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.Worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).Education and ExperienceMasters Degree in Social Work from an accredited school of social work and three years of social work or counseling experience, two of which was in a supervisory capacity; or a Bachelor’s degree from an accredited school of social work and four years of social work experience, two of which were supervisory; or a master’s degree in a counseling field and four years of social work or counseling experience, two of which were in a supervisory capacity; or a four year degree in a human service field or related curriculum including at least fifteen semester hours in courses related to social work or counseling and five years of social work or counseling experience, two of which were supervisory; or graduation from a four year college or university and six years of experience in rehabilitation counseling, pastoral counseling, or a related human services field providing experience in techniques of casework, group work, or community organization, two of which were in a supervisory capacity; or an equivalent combination of training and experience.Licenses and CertificationsValid North Carolina Driver LicenseVehicle for use at work
Full Time
11/7/2024
Winston-Salem, NC 27103
(19.9 miles)
Job SummaryWe are actively seeking a Case Manager, Registered Nurse to join our team! Job Title: Case Manager, Registered Nurse Schedule : Monday - Friday 8:30 AM - 5:00 PM Department : Case Management Location : Forsyth Medical Center in Winston-Salem, NC The RN Case Manager serves as a leader of the complex discharge planning process and a valued member of the healthcare team. They collaborate with physicians and other members of the healthcare team to assess, plan, implement and evaluate proactive/complex/ safe discharge plans. Collaborates with MSW for guidance with psychosocially complex cases. The RN Case Manager is also responsible for facilitating coordination of care. The RN Case Manager along with the other members of the healthcare team accepts responsibility, authority and accountability for management of care. This shall be in accordance with the current policies and procedures, mission, vision, and values of Novant Health. Serves as a resource for discharge planning and care coordination for medically complex cases. Maintains current knowledge of available community resources/post acute care options. Come join a remarkable team where quality care meets quality service, in every dimension, every time. Why become a Case Manager at Novant Health Recognized by Forbes as one of America's Best Employers By State for 2022 One of the nation's 150 Best Places to Work in Healthcare by Becker's Hospital Review Recognized as Leaders in LGBTQ+ Healthcare Equality by the Human Rights Campaign One of the Best Places to Work for Disability Inclusion by Disability:IN and the American Association of People with Disabilities One of the Best Places for Diverse & Women Managers to Work by Diversity MBA Magazine Top ratings in patient safety from The Leapfrog Group Quality and safety recognition from CMS #JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth. At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities. ResponsibilitiesIt is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters team work, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". Qualifications Education: High School Diploma or GED, required. Associates Degree in Nursing or BSN, required. 4 Year / Bachelors Degree, preferred. Experience: Two or more years healthcare experience, preferred. Case Management or related experience, preferred. Licensure/Certification: Current RN licensure in state of employment, required. Additional Skills Required: Weekend and holiday coverage. Additional Skills Preferred: Knowledge/Competence of Microsoft office products and keyboarding. Job Opening ID 44214
Full Time
11/12/2024
King, NC 27021
(11.8 miles)
Become a part of our caring community and help us put health firstAs aHome Health RN Case Manager, you will:Provide admission, case management, and follow-up skilled nursing visits for home health patients.Administer on-going care and case management for each patient, provide necessary follow-up as directed by the Clinical Manager.Confer with physician in developing the initial plan of treatment based on physician's orders and initial patient assessment. Provide hands-on care, management and evaluation of the care plan and teaching of the patient in accordance with physician orders, under Clinical Manager's supervision. Revise plan in consultation with physician based on ongoing assessments and as required by policy/regulation.Coordinate appropriate care, encompassing various healthcare personnel (such as Physical Therapists, Occupational Therapists, Home Health Aides and external providers).Report patient care/condition/progress to patient's physician and Clinical Manager on a continuous basis.Implement patient care plan in conjunction with patient and family to assist them in achieving optimal resolution of needs/problems.Coordinate/oversee/supervise the work of Home Health Aides, Certified Home Health Aides and Personal Care Workers and provides written personal care instructions/care plan that reflect current plan of care. Monitor the appropriate completion of documentation by home health aides/personal care workers as part of the supervisory/leadership responsibility.Discharge patients after consultation with the physician and Clinical Manager, preparing and completing needed clinical documentation.Prepare appropriate medical documentation on all patients, including any case conferences, patient contacts, medication order changes, re-certifications, progress updates, and care plan changes. Prepare visit/shift reports, updates/summarizes patient records, and confers with other health care disciplines in providing optimum patient care.Use your skills to make an impact Required Experience/Skills:Diploma, Associate, or Bachelor Degree in NursingA minimum of one year of nursing experience preferredStrong med surg, ICU, ER, acute experienceHome Healthexperience is a plusCurrent and unrestricted Registered Nurse licensureCurrent CPR certificationStrong organizational and communication skillsA valid driver’s license, auto insurance, and reliable transportation are required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$69,800 - $96,200 per yearDescription of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About UsAbout CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Full Time
10/29/2024
Greensboro, NC 27403
(25.4 miles)
Ready to guide a high-performing team of Enterprise Account Executives and Account Managers You can do that. Do you want to manage new and existing accounts by leading and coordinating resources As a Manager of Enterprise Midmarket Sales at Spectrum Enterprise, you can do that.Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.BE PART OF THE CONNECTIONYou focus your team on client education and highlighting how clients can rely on our voice, data and video infrastructure solutions to simplify their business needs. You develop your team through mentorship, innovative sales training and constructive feedback.WHAT OUR ENTERPRISE MIDMARKET SALES MANAGERS ENJOY MOSTMotivate the sales team to achieve or exceed monthly revenue goals using supportive techniques. Attend sales call and facilitate sales team meetings to discuss progress and provide coaching. Assign high-priority clients or business development to qualified team members to close deals. Conduct sales and team activities within compliance of the Spectrum Enterprise policies and procedures to mitigate risks. Provide weekly reports on funnel, sales call activity and 30/60/90-day forecasts.Ensure a successful sales cycle through coordinated efforts with various internal teams.WHAT YOU BRING TO SPECTRUM ENTERPRISERequired QualificationsExperience: Three or more years of proven sales leadership experience as a top performer. Education: Bachelor’s degree in a business-related field or equivalent experience.Skills: Team building, team management and English communication skills. Abilities: Deadline-driven with the ability to manage a team in a high-volume and fast-paced environment while implementing and maintaining sales goals. Travel: Availability to travel to and from assigned territories and company facilities. Valid driver’s license. Preferred QualificationsBachelor’s degree in a related fieldFamiliar with Salesforce, ICOMS or CSGKnowledge of the data and telecommunications industrySPECTRUM ENTERPRISE CONNECTS YOU TO MOREEmbracing Diversity: Culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.Learning Culture: Company support in obtaining technical certifications.Dynamic Growth: Paid training and clearly defined paths to advance within the company.Total Rewards:Comprehensive benefits that encourage a work-life balance. Apply now, connect a friend to this opportunity or sign up for job alerts! SCM585 2024-42822 2024 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Full Time
11/16/2024
Greensboro, NC 27497
(24.4 miles)
The Sherwin-Williams Floorcovering Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Floorcovering Facility Management or Sales Representative role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy, you will have the opportunity to progress into a Floorcovering Operations Manager or Field Technician position upon successfully completing the initial 8-to-12-week training. With a national footprint, Sherwin Williams Floorcovering serves professional clients in all major markets throughout the United States. This provides you with career flexibility and consistent growth opportunities.Clickhereto learn more about our Floorcovering Division and the services we provide to our customers across the country! This position’s typical schedule is 44 hours per week, which may include evenings and/or weekends. Upon successful completion of the Floorcovering Management & Sales Training Program, candidates will be placed into either a Floorcovering Operations Manager or Floorcovering Field Technician position inone of the following states:North CarolinaSouth Carolina During the program, you will partner with facility leadership, sales, and regional management to oversee a multi-million-dollar business, providing leadership and insight into the development and strategy of that facility. Throughout the program, you will gain knowledge in facility operations, core products, installation techniques, customer service, and client development, allowing you to understand the significant part you’ll play in the team’s success. You will assist in growing the company’s market share by partnering with and selling floorcovering materials to commercial consumers, such as large property management companies, builders, and renovation contractors. You will gain insight into the organizational structures of customers operating in key market segments and become experienced at interacting with individuals responsible for procurement, community management, project management, maintenance, and property development. Our training experience provides you with all the skills necessary for a successful career in facility management or professional sales. After you complete the training program, you can count on a career trajectory with a clear beginning and an open end – meaning you shape your future! What you will gain: Limitless Career Opportunities This structured program provides the support you need, including formal discussions to review your objectives & development. Leadership Development You’ll develop the foundation for what it takes to become a successful leader in our organization. We’ll teach you how to excel at customer service, sales, and marketing, finance, and operations. Professional Networking You will also get out into the community and establish relationships essential to growing our business - and your success. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started Step 1 – Online Application Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commuteit matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Complete training consistent with established programSupport business strategies to increase sales and optimize profitabilityEnsure high levels of customers satisfaction through excellent serviceBuild and maintain knowledge of all products to ensure effective customer recommendationsBuild positive relationships with wholesale and retail customersComplete store administrationEnsure compliance with policies and procedures including safety, loss prevention, and securityMaintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displaysSupport employee training, development, performance management, and corrective actionRespond to and resolve any customer and/or employee complaintsPartner with Store Manager to make outside sales calls to increase market shareMinimum Requirements: Must be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust have a valid, unrestricted Driver’s LicenseMust have at least a bachelor's degree by the start of this development programMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Preferred Qualifications: Have at least one (1) year experience working in a retail, sales, or customer service positionHave at least one (1) year of experience in leadership role(s), supervising others, or leading teamsHave previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.Have previous work experience selling floorcovering and/or floorcovering productsHave work experience using timekeeping and/or customer relationship management ("CRM") systemsWillingness to relocate for future job opportunitiesAbility to read, write, comprehend, and communicate in more than one languageAbility to read, write, comprehend, and communicate in Spanish
Full Time
11/15/2024
Winston-Salem, NC
(18.8 miles)
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principlesTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and activities according to store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Available to work flexible schedule, including nights and weekendsStrong understanding of merchandising techniquesCapable of multi-taskingStrong communication and organizational skills with attention to detailAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $13.00 to $13.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
11/15/2024
Winston-Salem, NC
(18.8 miles)
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.The Opportunity: Contribute To The Growth Of Your Career.The?District Loss Prevention Manager (DLPM)?is an integral part of a fast-growing, constantly evolving environment that partners with Store Operations to ensure we provide the best experience to our customers! With a proven leadership, people development and focus on encouraging partnerships, the DLPM takes the complex current LP scenario head-on through building proven partnerships with store and senior regional leadership, law enforcement agencies and is responsible for establishing LP policies and procedures to ensure profitability with customer experience in mind. Successful DLPMs bring on board a servant leader mentality, a hands-on approach on team development and an open mind to look at things differently! Lead 7-12 Loss Prevention Associates of different levels. Conduct and resolve theft investigations; identify and resolve shrink control deficiencies. Partner with district and store management to identify shrink priorities and develop shrinkage reduction strategies within your assigned district. Coordinate and deliver all Loss Prevention Training and Orientations; provide developmental training. Support what we value; Customer Service, Open Door, Diversity, Safety and Legal Relations. Manage the staffing plan; recruit, interview and hire Loss Prevention staff. Effectively coach, train, and develop all members of our loss prevention team within the district. Who We Are Looking For: You.2+ years of management experience as a multi-unit Loss Prevention leader. Demonstrated ability to partner with loss prevention and operations leaders to effectively drive shrink. Knowledge of dynamic Loss Prevention methods and shrink strategies. Strong management and supervisory skills. Knowledge of retail operations. Strong investigation and interviewing skills. We care about our culture, but we also prioritize your needs! Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. ?Contact your TJX representative for more information. This position has a starting salary range of $80,500 to $102,700 per year.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.This position is eligible for an annual incentive as well as long-term incentiveAt HomeGoods, we embrace the unknown? - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
11/15/2024
Greensboro, NC 27407
(26.3 miles)
About the RoleIn this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.What You’ll DoLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer ServiceMeet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goalsCoach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelinesSupport the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standardsSupport inventory accuracy by timely and accurate completion of all required merchandise disposition practicesOversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)All Supervisor roles at Kohl’s are responsible for:Leading with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment; taking appropriate partners as neededModeling, guiding and providing direction to associatesDemonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issuesSupporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signingPreventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss PreventionMonitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on dutyUse key performance indicators (KPIs) to make informed business decisions that drive overall store resultsAccomplishing multiple tasks within established timeframesTraining, monitoring and reinforcing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersKey holder responsibilities include opening and closing store processes, and providing direction to associatesOther responsibilities as assignedWhat Skills You HaveRequiredMust be at least 18 years of age or olderExperience supervising teams or associates to include the responsibility for coaching to achieve daily goalsStrong verbal/written communication and interpersonal skillsFlexible availability, including days, nights, weekends, and holidaysPreferred2 years experience in retail or similar industryPay Starts At: $17.25
Full Time
11/11/2024
WINSTON SALEM, NC 27105
(12.1 miles)
Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:Job SummaryThis position supervises, trains, develops, and holds workgroups responsible for safety, production and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization.Responsibilities:Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local requirements. Manages department resources to ensure maximum output, accuracy, and efficiency at all times.Implements employee personal development plans as required to ensure the continuing professional growth of department personnel.Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development.Ensures all employees adhere to safety policies and procedures at all times.Qualifications:Ability to lift 70 lbs./32 kgs.Availability to work flexible shift hours, up to 5 days per weekStrong oral and written communication skillsWorking knowledge of Microsoft Office Ability to work in a fast-paced warehouse environment Bachelor's Degree or International equivalent - PreferredManagement experience - PreferredEmployee Type:PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.Basic Qualifications:Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Full Time
11/11/2024
Greensboro, NC 27407
(26.3 miles)
The pay range is $60,000.00 - $120,000.00Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT SERVICE & ENGAGEMENTAdvocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up.At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service & Engagement Executive Team Leader can provide you with the:Knowledge of guest service fundamentals and experience building and managing a guest first team culture across the storeSkills in guest engagement; problem solving and resolutionKnowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesExperience setting and planning department monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goalsExperience managing a team of hourly team members, leaders and creating Service and Engagement business strategies and goalsSkills in recruiting, selecting and talent management of hourly team members and leadersAs a Service & Engagement Executive Team Leader, notwo days are ever the same, but a typical day will most likely include the following responsibilities:Build a team of passionate and knowledgeable Guest Advocates and Service and Engagement Leaders who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction and service recoveryDrive total store sales, understand your role in sales growth and how your departments and team contribute to and impacts total store profitabilityAnticipate staffing needs, talent plan and recruit – both long and short termManage leaders to follow-up on training completion, check for understanding and provide continuous education opportunities to drive proficiencies for all front of store experiencesEngage in consistent and meaningful development conversations throughout the critical touch points within Service and Engagement Team leader career pathPersonalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric cultureEstablish a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviorsUnderstand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areasQuickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guestOwn schedules that follow the scheduling allocation and guidelines to support peak traffic times, key holiday events and weekendsManage the store experience by anticipating and/or reacting with urgency to staffing or scheduling needs based on fluctuations in guest traffic and salesEnsure Team Leader schedules support a frictionless experience during guest peak traffic times for all shopping preferences: checklanes, self-checkout (SCO), Order Pick-up (OPU), drive up (DU).Be the champion of physical and digital offerings to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (Including Target RedCard and Wallet)Expect and enable your team to stay up-to-date on upcoming major promotions, brand launches and eventsUtilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teams.Lead the teram to deliver an efficient and hassle free guest pick up experienceWork a schedule that aligns to guest and business needs (this includes early morning, evening and weekends)Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitmentAs a key carrier, follow all safe and secure training and processesAddress store needs (emergency, regulatory visits, etc.)All other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetYou enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Service & Engagement Executive Team Leader. But, there are a few skills you should have from the get-go:4 year degree or equivalent experienceStrong interpersonal and communication skillsStrong business acumenManage conflict, lead and hold others accountableRelate well with and interact with all levels of the organizationStrong cognitive skills, including problem analysis, decision making, financial and quantitative analysisLearn and adapt to current technology needsManage workload and prioritize tasks independently and with a teamWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Accurately handle cash register operations and cash transactionsFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
11/7/2024
High Point, NC 27265
(22.5 miles)
When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.Primarily responsible for leading the freight team and provides leadership, planning, and direction during sales floor merchandising preparation, truck unload, stocking, ticketing, and backroom organization processes in the store. Works side by side with the freight team, but maintains accountability for truck unload, freight-processing, merchandising metrics, and presentation standards in the store. When serving as Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery and furniture-related activities on the sales floor. Occasionally required to run a cash register, perform customer service on the sales floor, or assist with recovery as needed. Works collaboratively with store leadership to accomplish store merchandising goals and tasks to help drive overall store performance.1. Plans and leads preparation for new merchandise on the sales floor, truck unload, freight flow, display assembly, ticketing, and stocking tasks for the freight team.2. Provides clear work direction, training, and coaching to freight team members regarding freight flow process and furniture assembly.3. Analyzes and evaluates staffing and scheduling needs for all freight flow processes based on projected carton counts and payroll allocation on a weekly basis.4. Tracks, calculates, and reports freight productivity metrics within the store on a weekly basis.5. Provides feedback to store leadership regarding the team’s performance and ability to meet freight metrics.6. Responsible for stockroom organization and cleanliness, including back stock control.7. Prepares for upcoming merchandising efforts and reconciles all inventory transactions, in conjunction with store merchandising leadership.8. Serves in the Manager on Duty role as needed including opening and closing the store. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.Qualification1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.2. Minimum two years retail management experience preferred. 3. Strong decision-making, problem resolution, and interpersonal skills required.4. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.5. Availability to work a variable schedule of at least 30 hours per week, including nights, weekends, and holidays required.6. Basic English literacy, math, and PC skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Full Time
11/2/2024
Winston Salem, NC 27103
(20.7 miles)
General Description Beauty ManagerDo you like leading a team and watching them excel Do you enjoy knowing your business inside and out Do you like interacting with clients and finding ways to make them happy Well...being a Beauty Manager at JCPenney might be the position for you! The Beauty role is to understand the levers and indicators that affect the Beauty business and coach their team to deliver an amazing shopping experience for their clients.Primary Responsibilities:Responsible for leading your team - You've led people before and know how important it is to a) provide your team frequent coaching / feedback, b) focus on differentiating performance across team members, c) empower your team to take control and make good decisions, d) set expectations with your team on what needs to be done and what successful performance looks like, e) find ways to motivate your team to do the best work of their lives, and f) sincerely recognize each and every team member for their individual contribution to the store's success.Responsible for analyzing business performance - You know the numbers. You know what they mean and what affects them on a daily basis. You review reports and any other information you can get your hands on to better understand how and why your business performs the way it does - and then take action to make a difference.Supports Talent Management process - You actively search for talent for your market. You're quite comfortable hunting for great talent in the market and approaching them about opportunities. There's no grass that grows under your feet when it comes to finding talent for your openings.Responsible for making visual merchandise decisions - You have a keen interest in keeping the store clean and visually stimulating for our brands and ultimately our clients. You walk the floor and find opportunities to ensure all merchandise is being presented to visual standards and when it's not...you know just what to do.Responsible for assisting clients - You love interacting with new people as well as greeting old friends that come back into the store to find something new. You and your team do everything possible to put a smile on the client's face!Supports the execution of the monthly animation - You walk the floor with your team and other leaders in the store to plan for the upcoming design and set for new merchandise. You are well prepared to provide direction to supporting teams to ensure the client is going to have an engaging shopping experience.Core Competencies:Prioritizes Customers - You ensure customer's unique needs are met. You provide excellent service and experiences. You are accessible and approachable and are quick to respond and engage with others.Think Critically - You demonstrate general company and functional expertise. You can gather information to understand the scope of a problem, identify assumptions and develop potential solutions. You make effective recommendations based on facts and data. Drives improvement - You generate, share and test innovative ideas that positively impact and transform the business. You learn from setbacks and are open to constructive feedback. You recognize accomplishments, coaches, and gives candid, constructive performance feedback to others. Produces results - You establish purposeful goals and measures individual results against these goals. You prioritize work successfully. You persevere in the face of obstacles or change and remain flexible and adaptable. What you get:Eligible for bonus under the Management Incentive Plan.If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.comAbout JCPenney:JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.
Part Time
10/27/2024
Winston-Salem, NC
(18.8 miles)
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principlesTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and activities according to store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Available to work flexible schedule, including nights and weekendsStrong understanding of merchandising techniquesCapable of multi-taskingStrong communication and organizational skills with attention to detailAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $13.00 to $13.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
11/12/2024
Lexington, NC 27292
(38.1 miles)
Overview: General Statement of DutiesPerforms responsible professional and technical work planning managing directing coordinating and supervising the timely and appropriate delivery of Child Welfare Services.Job ResponsibilitiesDistinguishing Features of the ClassAn employee in this class is responsible for providing management and supervision in the delivery of Child Welfare Services (Child Protective Services Investigations; In Home Services and Family Outreach and/or Intake). Work is performed under the regular supervision of the Social Work Program Administrator I and/or the Social Work Program Manager.Illustrative Examples of Work- Supervises a team who receive reports; screen; assess; or investigates referrals and provides social work services to protect children from abuse; neglect; or dependency as mandated by Chapter 7B of the North Carolina General Statues and related rules and policy provided by the NCDHHS/DSS.- Organizes and directs social work activities within state and federal guidelines; standards; and regulations through weekly conferences and case consultation on a daily basis for particularly difficult cases.- Monitors the work of the team to ensure that reports of abuse; neglect and dependency are received and investigated assigned in a timely manner in compliance with NC General Statutes.- Establishes; implements and maintains structure for delivery of mandated services in consultation with SW Program Administrator and/or SW Program Manager.- Plan; design and monitor the unit work plan to ensure needs are being met and service delivery is effective and efficient.- Design; implement; assign and monitor workflow to assure equitable workload in accordance with knowledge and expertise of social work staff and to ensure workload is covered at all times and during staff vacancies.- Interacts with agency units and other agencies in the community to develop awareness of child abuse and neglect in order to develop support systems for clients.- Oversees the daily activities and work performance of staff.- Recommends budget items to the SW Program Administrator; recommends and monitors spending of agency funds; ensures proper coding of services provided; approves and monitors overtime.- Recommends approval of emergency assistance, day and food vouchers for open cases in CPS.- Reports allegations of fraud to the program integrity worker.- Reviews staff performance; reads and monitors case records for compliance with procedural and policy guidelines; ensures that case plans; administrative case reviews and juvenile court reviews are held in accordance with law and policy; ensures that the social work staff plans for children and case decisions are in accordance with solid social work practice and within the mission of the agency.- Reviews all active court cases with the Assistant County Attorney.- Prepares for and participates in multi-disciplinary team review of open abuse cases.- Performs a monthly review of cases open beyond established timeframes- Recommends applicants for hire to the SW Program Administrator and Agency Director.- Provides orientation; initial and on-going training to staff through individual and group staffings.- Conducts performance appraisals and submits to the SW Program Administrator for review.- Provides counsel to staff regarding unacceptable levels of job performance.- Provides support to staff.- Recommends disciplinary action when needed to the SW Program Administrator and /or SW Program Manager and in consultation develops corrective action plans.- Recommends promotions; merit increases and salary adjustments to the SW Program Administrator.- Develops job descriptions and instructs in areas of personnel policy.- Adheres to county and department’s policies, rules and regulations.- This position performs supervision to staff during On-Call for after-hours, weekends and holiday coverage for CPS and disaster related duties and shelter openings- Adheres to all federal; state; and county policies; rules and regulations.- Performs other duties as assigned.Knowledge; Skills and Abilities- Thorough knowledge of methods and principles of social work administration and supervision.- Ability to assess and evaluate human problems and needs.- Considerable knowledge of laws; regulations and policies governing child welfare services.- Considerable knowledge of community resources and agencies.- Considerable knowledge of social work principles and methods and their application to specific casework and community problems.- Ability to supervise and train social work staff in developing and using their skills.Education and Experience- Master’s degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor’s degree in social work from an appropriately accredited institution and three years of directly related experience; or a master’s degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor’s degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor’s degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience. A combination of education and considerable experience as a Social Worker in Child Protective Services preferred.Licenses and Certifications- Valid North Carolina Driver License.Physical Requirements- Must be able to physically perform the basic life operational support functions of balancing; standing; walking; lifting; fingering; grasping; feeling; talking; hearing and repetitive motions.- Worker performs light work exerting up to 20 pounds of force occasionally; and/or up to 10 pounds of force frequently; and/or a negligible amount of force constantly to move objects.- Worker is required to have close visual acuity to prepare and analyze data and figures; work on a computer terminal and perform extensive reading.- The worker is subject to both environmental conditions: Activities occur inside and outside.- Worker is subject to extreme cold: Temperatures below 32 degrees for periods of more than one hour.- Worker is subject to hazards; includes a variety of physical conditions.- The worker is in contact with potentially infectious bodily fluids during the performance of his/her duties.- Consequence of error could result in death or serious bodily injury.
Full Time
11/7/2024
Clemmons, NC 27012
(25.5 miles)
Primarily responsible for leading the furniture team and for driving furniture sales. Accountable for the furniture department’s overall performance, including furniture merchandising, presentation, and recovery standards, as well as for furniture sales metrics. Works collaboratively with store leadership to accomplish furniture sales and operational goals and tasks to help drive overall store performance. When serving as Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor.1.Responsible for the leadership and operational performance of the furniture department, including furniture sales and related processes, furniture salesperson training, customer service, and merchandising and presentation standards.2.Provides clear work direction and coaching to furniture sales team members regarding all aspects of the sales process, including merchandising, new product information, competing product comparisons, cashiering, lease to purchase, price holds, and display assembly.3.Provides feedback to store leadership regarding the team’s performance.4.Assists customers with product information, selection, and purchase and ensures third party delivery program is marketed to customers and understood by associates.5.Manages the price hold process, including weekly audits.6.Maintains furniture department inventory, including cycle counts, in an effort to maximize sales and inventory turn. 7.Identifies furniture display needs in sufficient time to allow displays to be built and merchandising standards to be achieved.8.Develops plans for furniture department coverage during special events.9.Strives to continually improve the furniture department’s sales and ensures merchandising and presentation standards, signage, recovery, and cleanliness are maintained.10.Serves in the Manager on Duty role as needed including opening and closing the store. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.11.Assists with recovery of the entire store as needed.Qualification1.High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.2.Minimum one-year retail sales experience preferred.3.Demonstrated furniture merchandising and sales skills preferred.4.Strong customer service and communication skills required.5.Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.6.Availability to work a variable schedule of at least 30 hours per week, including nights, weekends, and holidays required.7.Basic English literacy, math, and PC skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
Full Time
11/2/2024
GREENSBORO, NC 27406
(30.8 miles)
Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:Job SummaryThis position supervises, trains, develops, and holds workgroups responsible for safety, production and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization.Responsibilities:Develops and maintains good working relationships with employees, management, and customers.Facilitates training with new and current employees.Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements. Manages department resources to ensure maximum output, accuracy, and efficiency at all times.Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels.Implements employee personal development plans as required to ensure the continuing professional growth of department personnel.Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development.Ensures all employees adhere to safety policies and procedures at all times.Qualifications:Ability to lift 70 lbs./32 kgs.Availability to work flexible shift hours, up to 5 days per weekStrong oral and written communication skillsWorking knowledge of Microsoft Office Ability to work in a fast-paced warehouse environment Bachelor's Degree or International equivalent - PreferredManagement experience - PreferredEmployee Type:Seasonal (Seasonal)UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.Basic Qualifications:Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Full Time
11/2/2024
Greensboro, NC
(23.7 miles)
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your Career.Leads the frontline to promote a ?Highly-Satisfied? customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as neededPromotes a ?Highly Satisfied? customer experienceDrives customer loyalty through programs and initiativesAddresses customer concerns and issues promptlyUpdates Associates on current customer experience feedback, goals, and company initiativesTrains and mentors all Associates on Policies and ProceduresProvides recognition and constructive feedback on cashier performanceMaintains and monitors cash controls including change fundAdheres to all labor laws and meal and break period policiesAssigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floorAudits and approves paperworkMaintains cleanliness, recovery, and organizational standards throughout the frontlineMonitors all frontline equipment, communicating issues to managementExecutes and adheres to Company directivesMaintains and upholds merchandising standards within the queue-lineAdheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards)Ensures proper and timely handling of damages and Mark out of StockPromotes a safe environment, reporting any type of safety hazard in the storeOther duties as assignedWho We Are Looking For: You!High School graduate or equivalent degree preferredAvailable to work flexible schedule including evenings and weekendsAble to work as a team memberExcellent interpersonal skillsExceptional customer service skillsAble to lift heavy merchandise with/without reasonable accommodationsAble to train and provide direction to othersAble to run a register/handle moneyMust be able to handle confidential information with discretionExperience as a coordinator or previous retail/supervisory experience preferredBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $13.00 to $13.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At HomeGoods, we embrace the unknown? - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
10/29/2024
Greensboro, NC 27407
(26.3 miles)
About the RoleAs Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability.What You’ll DoGuide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store teamAchieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffedRecruit and make hiring, pay and termination decisions for all levels of store personnel including store managementManage associate relations issues including performance management, and ensure associates follow company policiesManage the training process for new hires on Kohl’s culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty)Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associatesEnsure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing proceduresPrevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss PreventionEnsure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customerMaintain appropriate levels of product on the sales floor by planning and directing floor replenishmentCreate a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectationsAll manager roles at Kohl’s are responsible for:Managing with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededModeling, enforcing and providing direction and guidance to associatesDemonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issuesEnsuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signingMonitoring and adjusting resources as the business dictates to support customer needs and workload demandsAssessing key performance indicators (KPIs) to make informed business decisions that drive overall store resultsManaging talent, including hiring, training, developing, and supervisingAccomplishing multiple tasks within established timeframesTraining, monitoring and reinforcing company policies, procedures, standards and guidelinesAdhering to company safety policies and ensuring the safety of associates and customersOther responsibilities as assignedWhat Skills You HaveRequiredMust be 18 years of age or olderExperience supervising 20 or more associates, including the responsibility for performance management and making employment decisionsGreat verbal/written communication and interpersonal skillsExcellent decision-making and problem-solving skillsStrong people management skills and ability to develop talentFlexible availability, including days, nights, weekends, and holidays PreferredExperience working in a retail environment, preferably in a managerial positionExperience supervising 50 or more associates, including the responsibility for performance management and making employment decisionsCollege degree OR equivalent combination of education and 3-4 years experience in retail or similar industry
Full Time
4/1/2024
High Point, NC
(24.4 miles)
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.The Opportunity: Contribute To The Growth Of Your CareerWork with a Store Manager in the areas of Merchandising, Operations, Customer Service, and Human Resources within a high-volume store locationDevelop creative plans to increase store salesCoordinate and supervise loss prevention and operational programsEnsure every customer has a positive shopping experienceHire, train, supervise and mentor a team of AssociatesManage the daily activity of the sales floor, backroom, front end and cash officeImprove store layout and efficiencyWho We Are Looking For: You!Two (2) years of retail leadership experience as an Assistant or Store ManagerExcellent interpersonal, strong communication, and follow through skillsDemonstrated ability to lead, develop, and empower a large teamPrevious store volume responsibility of $5 million or moreBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
11/15/2024
Burlington, NC
(41.4 miles)
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on established merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $13.00 to $13.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At HomeGoods, we embrace the unknown? - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
11/2/2024
Mount Airy, NC 27030
(29.3 miles)
When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.Primarily responsible for freight processing and merchandising functions within the store and is accountable for merchandising and storeroom organization standards. Leads, directs, and at times, actively participates in various aspects of the merchandising process, including freight prep, truck unload, stocking, re-lays, financial management, and inventory control. When serving as Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to drive overall store performance.1. Leads and directs activities related to truck unload, freight flow, backroom organization, ticketing merchandise, stocking shelves, and reconciliation of inventory transactions according to operational and merchandising standards.2. Leads and supervises the freight team.3. Establishes plans to accomplish merchandising initiatives and achieve defined goals.4. Utilizes company tools, reports, and feedback to effectively analyze trends and refine plans.5. Ensures that the appearance of the store’s interior and exterior are maintained to standards, primarily regarding merchandise presentation and signage.6. Ensures that price changes and signage are correctly reflected on sales floor.7. Participates in the interviewing, selection, hiring, and training of associates in collaboration with store leadership. May complete performance evaluations as directed.8. Administers appropriate disciplinary action to associates, including recommendations for termination, in partnership with the store leadership and in accordance with company guidelines.9. Assists with store scheduling and payroll processes on a daily and weekly basis.10. Serves in the Manager on Duty role as needed including opening and closing the store. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.Qualification1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.2. Minimum three years retail management experience preferred.3. Strong organizational, communication, leadership, presentation, and interpersonal skills required.4. Strong decision-making and problem resolution skills required.5. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.6. Availability to work a variable schedule of at least 40 to 45 hours per week, including nights, weekends, and holidays required.7. Ability to travel between stores with some overnight stays required.8. Demonstrated visual merchandising skills required.9. Basic English literacy, math, and PC skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Full Time
10/19/2024
Mount Airy, NC 27030
(29.3 miles)
Ready to join our BIG family Text "BIG LOTS" to 97211 to schedule an interview.When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively participates in the customer-facing and service aspects of the store, including the support of front-end operations and programs and customer carry outs. Serves as the primary Manager on Duty (MOD) when present. When serving as MOD, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to accomplish customer service and front-end operational goals and tasks to help drive overall store performance.1. Leads, supervises, and provides work direction to the Service Team in the store related to all cashiering, front-end and recovery functions.2. Provides feedback to store leadership regarding the team’s performance.3. Responsible for activities related to the achievement of customer service standards, front end operations and program compliance, training, and day-to-day operational tasks, including recovery.4. Serves as the primary Manager on Duty when present including opening and closing the store when scheduled. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.5. Responsible for the maintenance, supervision, and compliance of the Hazardous Waste program.6. Utilizes company tools, reports, and feedback to effectively analyze trends and collaborate with store leadership in refining plans to accomplish store initiatives and achieve goals.Qualification1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.2. Minimum two years retail management experience preferred.3. Strong decision-making, problem resolution, and interpersonal skills required.4. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.5. Availability to work a variable schedule of up to 40 hours per week, including nights, weekends, and holidays required.6. Basic English literacy, math, and PC skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
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