All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Asset Protection & Safety Manager, this means:• Helping Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.• Monitoring receiving, shipping, and selling patterns for assigned store.• Championing initiatives and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes.The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. This associate monitors and solves for criminal activities, coaches and trains associates, and oversees inventory levels to help with shrink and shortages. The APSM may need to respond to violent altercations to keep customers and staff safe. The Asset Protection & Safety Manager is seen as an expert on safety reports, guidelines, and regulations.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).Preferred Qualifications• Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.• National certified training program (e.g., Wicklander-Zuwalski or Reed training).• Professional accreditation (e.g., APQ, APC) or equivalent experience.• 2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.• 2 years of experience as a Manager in a retail environment. 1 year of experience conducting quality reviews/audits.• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).• Demonstrated experience conducting retail investigations (i.e., has conducted multiple retail investigations). Experience in using physical security systems (e.g., CCTV, EAS).Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Role models established customer experience practices with internal and external customersSupports and embodies a positive store culture through honesty, integrity, and respectAccurately rings customer purchases/returns and counts change back to customer according to established operating proceduresPromotes credit and loyalty programsMaintains and upholds merchandising philosophy and follows established merchandising procedures and standardsAccurately processes and prepares merchandise for the sales floor following company procedures and standardsInitiates and participates in store recovery as needed throughout the dayMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storeProvides and accepts recognition and constructive feedbackAdheres to all labor laws, policies, and proceduresSupports and participates in store shrink reduction goals and programsParticipates in safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Possesses excellent customer service skillsAble to work a flexible schedule to support business needsPossesses strong communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsCapable of lifting heavy objects with or without reasonable accommodationWorks effectively with peers and supervisorsRetail customer experience preferredBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $15.00 to $15.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

• Customer Service• Provides SMART customer service at all times through the daily execution of Lowe's Outlets• Seeks out customers to understand his/her needs and assists in locating, demonstrating,selecting, carrying, and/or loading merchandise• Listens to and responds knowledgeably and promptly to customer and employee questions bytaking them to areas of the store and walking them through projects when necessary• Demonstrates sincere appreciation to customers• Communicates information to customers regarding all stock, special order merchandise,feature benefits, application, and warranty information related to Lowe’s Outlet programs• Provides prompt support to all checkout functions, call buttons, departmental pages, orrequests for assistance.• Writes customer contracts and invoices for equipment rental.• Cross-functionally trains in other areas of the Outlet to help deliver the best customer service.• Generates leads for Project Specialist Exterior (PSE) programs by actively engagingcustomers in their project needs• In-stock• Uses store systems to prioritize loads, print pricing labels, and to look up items or itemnumbers for price and inventory information• Down stocks merchandise by looking for empty areas on shelves and replenishing supplies• Prepares merchandise in department of responsibility based on customerrequirements/specifications• Clean and Safe Stores• Monitors merchandise entering and leaving the store entrances and exits and assistscustomers or associates who trigger the alarm• Detects common signs of shoplifting, theft, and other security risks, and promptlycommunicates them to management and/or Asset Protection• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) tomaintain cleanliness and organization of store and working areas• Maintains a safe and secure work environment, which may include conducting daily safetyreviews, noting hazards, keeping aisles clear, and securing doors and gates• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety,reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters,and safety devices• Operates store equipment as needed depending on one specific role and department (e.g.,Zebra phone, telephone, paging system, iPhone, copiers, fax machines, computers, CCTVsurveillance system, pallet jacks, electric lifts, compacter baler)• In addition to the above responsibilities, this individual is held accountable for other duties asassigned• Additional Responsibilities specific to PROs in a Lowe’s Outlet.• Provides exceptional customer service by applying SEEK – LEARN – BUILD to all customerinteractions• Assists Pro customers to find product by walking the customer to the correct aisle and bay• Assists Pro customers with loading product in the aisle and then into their vehicles to providea faster “in and out” shopping experience• Understands Pro Loyalty, Pro Credit, MSH, Volume Savings and Pro Delivery programs. Usesthe SMART phone and sales terminal to enroll customers into these beneficial programs• Uses the point-of-sale terminals to process walk up, phone, email, and online orders. Callsvendors to verify product availability and cost as needed• Additional Responsibilities specific to the Outlet Department• Helps customers have a positive shopping experience by neatly displaying up-to-date andaccurate pricing and signage• Uses cash register to process sales transactions according to company guidelines• Delivers excellent customer service during the checkout process by ensuring the customer issatisfied and encouraged to come back to Lowe’s Outlets.• Completes freight and merchandising fulfillments, physically moves stock as it is delivered,schedules shipments when necessary, and checks the quality and accuracy of orders• Processes returns to the Distribution Centers and appropriately disposes/returns items• Coordinates and supports deliveries from beginning to end, serving as the expert foranswering questions and solving problems related to deliveries• Inspects merchandise prior to loading and delivery, prepares merchandise and loads fordelivery, supports planned delivery routes, verifies invoices against items loaded, and assistswith product connections or returns• Inspects and cleans interior areas (e.g., bathrooms, breakrooms, hallways) as well as exteriorareas (e.g., parking lots) (as needed)• Keeps staff and customers safe by walking the store to check for leaks, spills, and unsafedisplays, fixes equipment and facilities, and performs preventative maintenance• In addition to the above responsibilities, this individual is held accountable for other duties asassignedLowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.