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Part Time
10/27/2024
Scarborough, ME 04074
(40.7 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Customer Service Associate, this means:• Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs.• Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.• Engaging in safe work practices and encouraging others to do the same.The Customer Service Associate is responsible for customers’ experience with Lowe’s.This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met.In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.The Customer Service Associate responsibilities vary dependent on the department he/she supports.Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.• CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.• 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.• Bi-lingual skills, if applicable to the store.• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
10/19/2024
Danvers, MA 01923
(41.5 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Night Operations Department Supervisor, this means:• Removing barriers, addressing inefficiencies, and enabling staff to delighting our customers.• Collaborating with front-end and back-end operations associates to ensure items are adequately stocked.• Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.The Night Operations Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. The Night Operations Department Supervisor impacts Lowe’s mission daily by planning, scheduling, monitoring, and successfully implementing all non-selling operations in the back end and front end of the store, facilitating the store’s ability to provide a superior customer shopping experience and maximize sales and profitability.To be successful, the Night Operations Department Supervisor must collaborate and communicate with other Department Supervisors and Assistant Store Managers to determine the most effective methods for meeting service, operations, and safety objectives. The individual in this role must continuously drive efficiencies and be able to teach others the skills needed to maintain effective store operations. It is important that this associate communicate upward to keep management informed of concerns, issues, recognitions, and morale.The Night Operations Department Supervisor helps keep our store safe by conducting safety walks, reporting hazards, training and monitoring staff, and understanding all safety and lifting requirements.In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD).Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.• Requires working overnight shift.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.• Experience providing direction or supervision to teams (with or without direct report responsibility).• Experience supporting or participating in the process of training, mentoring and developing associates.• Experience working cross-functionally.• Experience Using Microsoft Office Suite.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• Experience supporting front-end or back-end operations in a retail environment.• Experience in customer service role.• Experience in a leadership role with direct report responsibility.• Experience working in the home improvement retail sector.• Experience working in a fast paced, dynamic retail environment.• Experience in key carrying role with manager-on-duty responsibilities.• Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.).If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
11/7/2024
Lowell, MA 01851
(42.7 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Back-End Clerk, this means:• Meeting the customer needs during a return and helping find the correct product replacement.• Ensuring merchandise meets Lowe’s quality and safety standards and processing returns efficiently.• Engaging in safe work processes including the proper disposal of returned items.• Ensuring merchandise is accurately accounted for, replenished, and prepared for customers.• Validating that the correct merchandise is being moved in and out of the store when appropriate.The Back-End Clerk processes returns, manages procedures related to Centralized Return to Vendor and appropriately disposes of items, contacts a vendor for replacement/credit, returns merchandise to the floor and is responsible for successful freight and merchandising fulfillments at Lowe’s locations. The Back-End Clerk processes paperwork for shipments and physically moves stock as it is delivered. In addition, the associate in this role schedules shipments when necessary and checks the quality and accuracy of orders. The Back-End Clerk spends most of their time communicating with customers, vendors, and manufacturers and must be comfortable having difficult conversations. To be successful, this associate must be organized and detail-oriented.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires evening and overnight availability on weekdays, may also require overnight availability on weekends.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• Ability to read, write, and perform basic arithmetic (addition, subtraction).• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 1 year of experience processing and filing merchandise receiving paperwork.• 1 year of experience with store inventory receiving and administration.• 6 months of experience in warehouse data entry/bookkeeping.• 6 months of experience communicating with vendors OR customers regarding returns, payments, or contract fulfillment.• 6 months of retail experience accepting or processing returns.Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
10/27/2024
Lowell, MA 01851
(42.7 miles)
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Scheduling and Staffing Administrator, this means:• Being friendly, professional, and supporting internal customers (store leadership, HR, and Lowe’s associates) and external customers.• Monitoring driver and associate scheduling to ensure merchandise can be delivered on time and stocked efficiently.• Engaging in safe work practices and encouraging others to do the same.The Scheduling and Staffing Administrator supports store leadership through administrative duties related to staffing, scheduling, talent acquisition training, compliance, and payroll.This role maintains associate paperwork, organizes the break and training rooms, and updates time and attendance records, according to Lowe’s policies and procedures. This role also assists the Store Manager and Assistant Store Manager in reviewing, scheduling and processing prospective candidates through the talent acquisition process. In addition, the Scheduling and Staffing Administrator supports a strong safety culture by handling all administrative tasks related to Worker’s Compensation, General Liability, and Auto Claims.To be successful, the individual in this role must be organized and able to balance many administrative tasks throughout the day.The Scheduling and Staffing Administrator works closely with the Store Manager, Assistant Store Managers and Human Resources to support administrative duties and allow these roles to focus on strategic and people leadership activities.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Requests to be scheduled off for a specific day require advanced notification and approval by supervisor.• Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• High school diploma or equivalent.• 1 year of experience in a retail environment.• 2 years of administrative experience such as processing data, scheduling, monitoring and tracking information, and using office software.• 1 year of experience administering confidential staff information such as personnel files and employment compliance data.• 1 year of experience in a cross-functional team environment with exempt and non-exempt staff.Preferred Qualifications• Bachelor’s Degree in Business or a related field.• 2 years of experience in a retail environment or equivalent and relevant work experience.• 2 years of experience in a cross-functional team environment with exempt and non-exempt staff.• 1 year of experience supporting the staffing process (e.g., posting requisitions, screening candidate qualifications, scheduling interviews).Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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