Job ID NumberR5007Employment TypeFull timeWorksite FlexibilityHybridJob SummaryAs the Systems Administrator, you will responsible for the installation, configuration, operation, maintenance, documentation, and security of systems supported by the Messaging, Collaboration, and Security Services (MCS) group.Job DescriptionWe are seeking a Systems Administrator to be responsible for the installation, configuration, operation, maintenance, documentation, and security of systems supported by the Messaging, Collaboration, and Security Services (MCS) group. This position will be full time and hybrid.What You’ll Do Receives, analyzes, and implements DNS record requestsInstalls and maintains MCS supported cloud and server-based systems including file and print, active directory, DNS, DHCP, Azure File Services, and SharePointCollaborates and coordinates with stakeholders and necessary team members to ensure they are configured to prevent service interruptionsResearches, designs, implements, and administers various programs onto servers to include monitoring tools, antivirus, backup, recovery agents, technical support tools such as ADUC, Print Management, UPS software, as well as other software packages where requested and approvedWorks with supervisor and senior technicians to implement new and existing cloud services, verifies configurations, and ensures that it is operating optimallyExamines application performance, and overall service capacity to make timely recommendations of upgrades, additions, and replacementsCollaborates work with team systems administrators, including the planning, testing, implementation, and support for infrastructure and services administered by the teamCoordinates operational responsibilities and projects in conjunction with managersMonitors/analyzes DOIT Help Desk work orders; performs tier 2-3 evaluation, troubleshooting, and resolution over the phone or via PC whenever possible, or transfers to a senior level specialist, as requiredFollows all established DoIT procedures for documenting activities, problem reporting, and scheduling infrastructure changesDevelops and maintains documentation related to MCS processes, procedures, and standardsWhat You'll NeedRequired:Five (5) plus years of expertise and/or relevant experience with Microsoft Server DHCP & DNS ManagementFive (5) plus years of expertise and/or relevant experience with Windows Active Directory and Azure AD Identity AdministrationFive (5) plus years of expertise and/or relevant experience with Microsoft Windows Server administrationFive (5) plus years of expertise and/or relevant experience with Enterprise Print Server managementThree (3) plus years of expertise and/or relevant experience with PowerShell/Graph ScriptingThree (3) plus years of expertise and/or relevant experience with Azure File Services administrationDesired:Three (3) plus years of expertise and/or relevant experience with MS SharePoint, Teams & OneDrive - troubleshooting user access from the backend - authentication, permissions, licensingThree (3) plus years of expertise and/or relevant experience with Exchange Online Administration ExperienceThree (3) plus years of expertise and/or relevant experience with Information SecurityPhysical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorsReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.