OverviewProvides direct psychosocial services to mentally ill individuals in the community who are experiencing, or are at risk of, an acute psychological crisis or are in need of mental health treatment. Provides assessment, linkage, coordinates with, referral to and follow-up with appropriate ongoing service providers. Provides information and consultation to other community agencies and other disciplines, including other services of VNS Health. Assists in the overall administrative and clinical functioning of the program. Works under general direction.What We ProvideReferral bonus opportunitiesGenerous paid time off (PTO), starting at 30 days of paid time off and 9 company holidaysHealth insurance plan for you and your loved ones, Medical, Dental, Vision, Life DisabilityEmployer-matched retirement saving fundsPersonal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degreesOpportunities for professional growth and career advancement Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will DoProvides clinical supervision and direction to social work/ behavioral health team members and assumes responsibility for overall program functions in the Program Managers absence.Organizes various program components for the appropriate utilization and management of staff including triage and case management procedures, staff scheduling, referrals, outreach efforts, evaluations and liaison activities.Participates in quality assurance activities and ensures compliance with regulatory and contractual requirements.Screens referrals.Performs psychosocial evaluation and assessment of mental health service needs and emergency social service needs of identified patients and their families through professional knowledge, skills of observation and interviewing.Develops and implements short-term service plans for patients, in conjunction with other members of the team.Provides crisis intervention services to mentally ill individuals whose circumstances and condition require rapid intervention.Provides supportive counseling, case management and appropriate referrals for ongoing treatmentPrepares case histories and prepares and maintains case records, in accordance with the program’s record keeping protocols.Encourages service resistant clients to accept mental health services through intervention with clients and/or family members and friends concerned with the client's welfare.Participates in interdisciplinary team meetings, rounds and/or case conferences of the program.Provides linkage, referral and provision of information to appropriate mental health services and social services and social services providers,.Coordinates and follows up on linkages made between clients and other service agencies and mental health providers to ensure continuity of care.Liaison with, and consultation to, community agencies.Provides outreach services to mentally ill individuals referred to the program who are experiencing, or are a t risk of, an acute psychosocial crisis and require mental health intervention in their home or community.Serves as resource person to the programand other components of the Agency, when requested, pertaining to social services available to patients and establishes a file of community referral sources.Participates with the program and other appropriate Agency staff in the development and implementation of in-service training and education.Assists and collaborates with the Program Coordinator/ Program Manager in the overall functioning of the team.Assumes Program Coordinator’s/ Program Manager’s responsibilities in his/her absence, as requested.Participates in community programs, education and advocacy, as requested.Contributes to the formulation of clinical and administrative policies and procedures and the preparation on of policy and procedure manuals, as required.Participates in special projects and performs other duties as assigned.QualificationsLicenses and Certifications:Valid driver's license requiredLIC - Licensed Clinical Social Worker - New York State required orLIC - Licensed Mental Health Counselor - New York State required orLIC- Licensed Mental Health Professional required orLIC- Licensed Master’s Social Worker (LMSW) in New York State requiredEducation: Master's Degree in Social work, or other Human Services-related field requiredWork Experience:Minimum three years experience as an MSW working with patients in a mental health setting requiredCompensation$70,200.00 - $87,700.00 AnnualAbout UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives uswe help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

OverviewConducts assessments and develops client/member centered plans of care. Provides coordination of services between the varying providers for clients / members with complex psychiatric, substance use, and/or co-morbid medical conditions. Ensures access and linkage to the full array of necessary physical and behavioral health services and other community based services to address social determinants of health. Coordinates effective communication between all providers for the ultimate benefit of the client/member. Works under general direction.What We ProvideReferral bonus opportunitiesGenerous paid time off (PTO), starting at 20 days of paid time off and 9 company holidaysHealth insurance plan for you and your loved ones, Medical, Dental, Vision, Life and DisabilityEmployer-matched retirement saving fundsPersonal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degreesOpportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of ProfessionalsWhat You Will DoUtilizes approved assessments to identify clients/members needs and develop initial and ongoing clinical plan of care.Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances.Performs and maintains effective care management for assigned caseload of clients/members. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation.Develops inventory of resources that meet the clients/members needs as identified in the assessment.Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients/members.Works collaboratively with team members to provide outreach for and engage resistant/hard to reach clients/members to accept program services.Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary.Participates in initial and ongoing trainings as necessary to maintain and enhance care management skills.Maintains updated case records in program EMR. Maintains case records in accordance with program policies/procedures, VNS Health standards and regulatory requirements.Participates and consults with team supervisor in case conferences, staff meetings, and discharge planning meetings to determine if client/member requires an alternate level of care or is appropriate for dischargeFOR Health Home programs:Maintains appropriate documentation and standards for all specialized caseloads such as HH+, AOT, Non Medicaid, HARP cases and other special populations.QualificationsLicenses and Certifications:Must complete necessary training to administer NYS Eligibility Assessment for HCBS service in the UAS system within 60 days of start date.Education: Bachelor's Degree in a human services requiredEnrollment/attendance in Master’s degree program in human services or related field preferredWork Experience:Minimum of two years of experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions client required with a Bachelor’s degree; minimum of one year of experience with a Master’s degree.Effective oral/written/interpersonal communication skills requiredBilingual skills may be required as determined by operational needs.Basic computer skills requiredCompensation$23.17 - $28.96 HourlyAbout UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives uswe help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.