Buffalo, NY 14221 • (41.6 miles) • Full Time • $19.00 / hr • 10/17/2026

Customer Service / 1st Party Collections RepresentativeIn-Office Amherst/Williamsville, NY Full-Time | In-Office with Future Work-from-Home Opportunity Starting Pay: $19.00/hour Next Training Class: Monday, November 9, 2026 About the Position Capital Management Services, LP (CMS) is a compliance-focused, well-respected call center headquartered in Amherst, NY. We specialize in 1st party collections and reminder calls on behalf of a well-known national bank . In this role, you will work exclusively with current customers who are approximately 2–90 days behind on their credit card payments . This is not traditional third-party debt collection -there is no cold calling and no old debt . We're expanding our team and looking for professional, tech-savvy, and customer service-oriented individual