Department/Unit:Float PoolWork Shift:Weekend_Day (United States of America)POSITION SUMMARY:The Clinical Support Nurse, (CSN) assumes a leadership role by providing on-site expertconsultation to Patient Care Services Staff in clinical patient care situations. The CSN teaches andsupports staff to learn patient care skills that require additional education, may require clinicalcertification and are not easily met by unit specific opportunities. The CSN also has specificdirect patient care responsibilities.ESSENTIAL DUTIES AND RESPONSIBILITIES Assist staff develop clinical skills and problem solve in complex patient care situations. Teach and support staff to initiate access and manage intravascular therapy. Provide direct care in selected complex patient care situations. Negotiate effectively to reach consensual decisions with staff and managers.QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily as outlined in the attached annual competency assessment. Reasonableaccommodations may be made, where feasible, to enable qualified individuals with disabilities toperform the job’s essential functions.EDUCATION:Graduate of a professional academic nursing program. BSN or actively pursuing BSN preferred.Holds current RN Registration or a Limited Permit to practice in the State of New York.EXPERIENCE:Minimum of three years recent acute care clinical experience in specific patient populationsserved.COMMUNICATION SKILLS:Communicates effectively with patients, family members, employees and others. Listens activelyand verifies and clarifies messages. Seeks the input of others to achieve consensus. Appliesproblem solving, negotiating and conflict resolution skills into communication. Utilizes Chain ofCommand as needed to reach optimum outcomes. Reads and interprets documents such asQuality Reports and Hospital Policy and Procedures. Ensures that patient care is documented onestablished forms.PROFESSIONAL SKILLS:Carries out responsibilities in adherence to the highest standards of ethical conduct as defined byAMC and the tenets of the Professional Nursing Organization. Demonstrates conscientiousnessin such matters as record-keeping. Uses good judgment when performing the functions of the jobor when interacting with others. Accepts direction, carries out instructions, works cooperatively K:\Competency\Competency Documents by Job Title\Clinical Support Nurse\Clinical Support Nurse JD 8-11.doc - 2 -Revised 8/2011with others and avoids creating unnecessary conflict. Adheres to AMC’s policies, standards andpractices and utilizes AMC’s problem-solving processes for resolving grievances ordisagreements. Anticipates and resolves potential problems to ensure the delivery of appropriatequality patient care. Seeks professional education to improve job performance and maintainscompetency through completion of required continuing education.REASONING ABILITY:Identifies problems, collects data, establishes facts, and draws valid conclusions. Solves practicalproblems and deals with a variety of situations where only limited standardization exists.Interprets a variety of instructions in written, oral, diagram or schedule form.PHYSICAL DEMANDS:While performing the duties of this job, the employee is regularly required to stand, walk, usehands to probe, handle, or feel objects, tools, or controls, reach with hands and arms, and speakand hear. The employee is occasionally required to sit and stoop, kneel, or crouch.The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities requiredby this job include close vision, distance vision, peripheral vision, depth perception, and theability to adjust focus.WORK ENVIRONMENT: While performing the duties of this job, the employee may be subject to infectiousmaterials and chemicals. (See MSDS information on-line.) The noise level in the work environment is usually moderate. This job requires as an essential function that the majority of the time the employee bephysically on-site as the work cannot be done from a remote location.OTHER REQUIREMENTS:All job requirements listed indicate the minimum level of knowledge, skills, and/or abilitydeemed necessary to perform the job proficiently. This job description is not to be construed asan exhaustive statement of duties, responsibilities, or requirements. Employees will be requiredto perform any other job-related instructions given by their supervisor subject to reasonableaccommodations.POSITION SUMMARY:The Clinical Support Nurse, (CSN) assumes a leadership role by providing on-site expertconsultation to Patient Care Services Staff in clinical patient care situations. The CSN teaches andsupports staff to learn patient care skills that require additional education, may require clinicalcertification and are not easily met by unit specific opportunities. The CSN also has specificdirect patient care responsibilities.ESSENTIAL DUTIES AND RESPONSIBILITIESAssist staff develop clinical skills and problem solve in complex patient care situations.Teach and support staff to initiate access and manage intravascular therapy.Provide direct care in selected complex patient care situations.Negotiate effectively to reach consensual decisions with staff and managers.REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily as outlined in the attached annual competency assessment. Reasonableaccommodations may be made, where feasible, to enable qualified individuals with disabilities toperform the job’s essential functions.EDUCATION:Graduate of a professional academic nursing program. BSN or actively pursuing BSN preferred.Holds current RN Registration or a Limited Permit to practice in the State of New York.EXPERIENCE:Minimum of three years recent acute care clinical experience in specific patient populationsserved.Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.