Department/Unit:Operating RoomWork Shift:Day (United States of America)Salary Range:$51,755.37 - $77,633.06Hourly Range: $24.00/hr. - $31.66/hr.Surgical Technologists are allied health professionals, who are an integral part of the team of practitioners providing surgical care to patients. Surgical technologists work under the supervision of a registered nurse (RN) and a surgeon to facilitate surgical procedures, ensuring that the operating room environment is safe, that equipment functions properly, and that the patient safety is maintained. The surgical technologist handles the instruments, supplies, and equipment necessary during the surgical procedure. He/she has an understanding of the procedure and anticipates the need of the surgeon. He/she is constantly on vigil for maintenance of the sterile field. The Surgical Technologist is able to function independently in the scrub role, and function as a circulator under the supervision of the Registered Professional Nurse. This position may require on-call duties and rotating shifts as well.Maintain sterile fieldPrepare operating rooms and assists with patient positioning as neededInspect sterile items for contamination before opening, maintains sterility while scrubbed, maintains sterility of instruments and suppliesPerformance of accurate instrument, sponge and needle counts, following established policies and proceduresQualifications:High School Diploma or Equivalent RequiredGraduate of a Surgical Technology Program (CST)NYS LPN also acceptable1 to 3 years of scrubbing experience preferredFamiliar with all specialty services preferredThank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:Operating RoomWork Shift:Day (United States of America)Salary Range:$46,220.72 - $64,709.01LPNS are welcome to Apply.Hourly Range: $22.00/hr. - $28.75/hr.Surgical Technologists are allied health professionals, who are an integral part of the team of practitioners providing surgical care to patients. Surgical technologists work under the supervision of a registered nurse (RN) and a surgeon to facilitate surgical procedures, ensuring that the operating room environment is safe, that equipment functions properly, and that the patient safety is maintained. The surgical technologist handles the instruments, supplies, and equipment necessary during the surgical procedure. He/she has an understanding of the procedure and anticipates the need of the surgeon. He/she is constantly on vigil for maintenance of the sterile field. The Surgical Technologist is able to function independently in the scrub role, and function as a circulator under the supervision of the Registered Professional Nurse. This position may require on-call duties and rotating shifts as well.Essential Duties and ResponsibilitiesMaintain sterile fieldPrepare operating rooms and assists with patient positioning as neededInspect sterile items for contamination before opening, maintains sterility while scrubbed, maintains sterility of instruments and suppliesPerformance of accurate instrument, sponge and needle counts, following established policies and proceduresQualificationsHigh School Diploma/G.E.D. - required1-3 years of scrubbing experience - preferredFamiliar with all specialty services - preferredCST - Certified Surgical Technologist Upon Hire - requiredLPN - Licensed Practical Nurse - State Licensure Upon Hire - requiredThank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:Operating RoomWork Shift:Evening (United States of America)Salary Range:$47,921.64 - $71,882.46Hourly Range: $24.00/hr. - $31.66/hr.Surgical Technologists are allied health professionals, who are an integral part of the team of practitioners providing surgical care to patients. Surgical technologists work under the supervision of a registered nurse (RN) and a surgeon to facilitate surgical procedures, ensuring that the operating room environment is safe, that equipment functions properly, and that the patient safety is maintained. The surgical technologist handles the instruments, supplies, and equipment necessary during the surgical procedure. He/she has an understanding of the procedure and anticipates the need of the surgeon. He/she is constantly on vigil for maintenance of the sterile field. The Surgical Technologist is able to function independently in the scrub role, and function as a circulator under the supervision of the Registered Professional nurse.Essential Duties and Responsibilities• Maintain sterile field• Prepare operating rooms and assists with patient positioning as needed• Inspect sterile items for contamination before opening, maintains sterility whilescrubbed, maintains sterility of instruments and supplies• Performance of accurate instrument, sponge and needle counts, followingestablished policies and proceduresMinimum Qualifications• High School Diploma or Equivalent Required• Graduate of a Surgical Technology Program (CST)• NYS LPN also acceptable• 1 to 3 years of scrubbing experience preferred• Familiar with all specialty services preferredThank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:HBD - General PediatricsWork Shift:Day (United States of America)Salary Range:$46,220.72 - $64,709.01Under the direction of the attending physician, RN, Lead LPN or practice coordinator, the LPN will provide direct patient care and assist in the following clinical functions to all providersSalary range: $24.50/hr. - $28.76/hr.Essential Duties and ResponsibilitiesObtain and accurately record patient’s vital signsDocuments components of patient’s historyCommunicates in an open and appropriate manner with patients, visitors and staffParticipates in in-office procedures under the direction and supervision of a licensed healthcare providerPerforms diagnostic CLIA waived testingPrescription call-backs per scope of practicePreps patient’s chart for pertinent clinical informationMaintains inventory of supplies, and keeps patient examination rooms stockedAdheres to AMC’s regulatory compliance issuesQualificationsHigh School Diploma/G.E.D. - requiredPrevious experience in a patient care setting - preferredExcellent verbal and written communication skills.Ability to effectively present information and respond to questions from physicians, patients and their family members or other employees within the work setting.LPN - Licensed Practical Nurse - State Licensure Upon Hire - requiredPhysical DemandsStanding - ConstantlyWalking - ConstantlySitting - RarelyLifting - FrequentlyCarrying - FrequentlyPushing - OccasionallyPulling - OccasionallyClimbing - OccasionallyBalancing - OccasionallyStooping - FrequentlyKneeling - FrequentlyCrouching - FrequentlyCrawling - OccasionallyReaching - FrequentlyHandling - FrequentlyGrasping - FrequentlyFeeling - ConstantlyTalking - ConstantlyHearing - ConstantlyRepetitive Motions - ConstantlyEye/Hand/Foot Coordination - ConstantlyWorking ConditionsExtreme cold - RarelyExtreme heat - RarelyHumidity - RarelyWet - RarelyNoise - ConstantlyHazards - FrequentlyTemperature Change - RarelyAtmospheric Conditions - RarelyVibration - RarelyThank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:HBD - Pediatric Infectious DiseasesWork Shift:Day (United States of America)Salary Range:$40,495.10 - $52,643.64Medical Assistant Outpatient Pediatric Specialty Office 22 New Scotland Ave Monday to Friday No weekends or holidays.The Medical Assistant (MA) performs assigned tasks of direct and indirect care in the ambulatory setting to meet the care needs of patients under the direct supervision of a Registered Nurse (RN), Licensed Practical Nurse (LPN), or Licensed Independent Practitioner (LIP). The Medical Assistant participates as a member of the health care team and accepts appropriate delegation from the RN, LPN or LIP in meeting needs of the patient/family. The Medical Assistant performs assigned tasks in accordance with the patient care plan, policies and procedures of the organization and principles of patient-centered care. The Medical Assistant carries out designated activities that are within those functions limited by NYS law to unlicensed health care personnel.Essential Duties and ResponsibilitiesDocuments information into patient record in an accurate and timely mannerObtains prior authorizations from insurance companiesGenerates medical renewals under the supervision of a licensed healthcare providerAssists LPN’s with obtaining information for pump/sensor/meter approvalsAssists in clinical coverage as neededAdheres to AMC’s regulatory compliance issuesOther responsibilities as assigned by managerQualificationsHigh School Diploma/G.E.D. - required 1-3 years Medical office experience - preferred Excellent interpersonal, written and verbal communication skills Ability to work within a team as well as individually Certified Medical Assistant (CMA)-AAMA Upon Hire - required National Certified Medical Assistant (NCMA)-NCTT Upon Hire - required Registered Medical Assistant (RMA)-American Medical Technologists Upon Hire - required Equivalent combination of relevant education and experience may be substituted as appropriate. Physical DemandsStanding - Constantly Walking - Constantly Sitting - Rarely Lifting - Frequently Carrying - Frequently Pushing - Occasionally Pulling - Occasionally Climbing - Occasionally Balancing - Occasionally Stooping - Frequently Kneeling - Frequently Crouching - Frequently Crawling - Occasionally Reaching - Frequently Handling - Frequently Grasping - Frequently Feeling - Constantly Talking - Constantly Hearing - Constantly Repetitive Motions - Constantly Eye/Hand/Foot Coordination - Constantly Working ConditionsExtreme cold - RarelyExtreme heat - RarelyHumidity - RarelyWet - RarelyNoise - ConstantlyHazards - FrequentlyTemperature Change - RarelyAtmospheric Conditions - RarelyVibration - RarelyThank you for your interest in Albany Medical Center!Albany Medical Center is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:HBD - Pediatric GastroenterologyWork Shift:Day (United States of America)Salary Range:$60,028.00 - $99,023.00Albany Med is the premier health care system in Northeastern New York. It is the region’s only academic health sciences center, comprised of Albany Medical Center Hospital, Albany Medical College, the Albany Med Physician’s Group, and affiliate hospitals Saratoga Hospital and Columbia Memorial Health. Anchored in the beautiful and historic City of Albany, New York, Albany Med is the regional safety net hospital. It is the region’s only Level I trauma center for more than three million people in 25 counties and is home to the region’s only level IV neonatal intensive care unit (NICU), and the region’s only pediatric emergency department and children’s hospital. Albany Med employs the largest group of world-class specialists and subspecialists in northeastern New York.Albany Med’s mission is to provide unparalleled adult and pediatric patient care, high-quality medical education, and biomedical research that results in medical innovations.Our Pediatric Gastroenterology practice located in Albany, NY is seeking an RN to join and be part of the Bernard & Millie Duker Children's Hospital at Albany Medical Center team. We offer a friendly team-oriented work environment centered on efficient, compassionate patient care.RN - Ambulatory Pediatric Gastroenterology Monday to Friday 0800 a.m. to 4:30 p.m. No weekends/holidaysJob Description SummaryUnder the direction of the practice physician and/or advanced practice provider (APP) and the supervision of the Nurse Manager (RN) and/or Nurse Supervisor (RN), the RN may provide direct patient care, patient triage (in-person and telephonic), assessment, planning, directing and evaluating of a patient’s specific care plan and clinic visit. Able to work effectively within a team of multi-specialty professionalsJob Description Obtain and accurately record patient’s vital signs; reports abnormal values to treating providerObtains and documents a patient’s history (Medical, Surgical and Social) and focused physical assessment, related to the clinic visit and as dictated by clinic procedureAdministers medications and treatments to patients in clinic, under the direction of a physician or APPParticipates in in-office procedure, as related to clinic specialty, under the direction and supervision of a Physician or APP and documents results in EHRPerforms review and triage of incoming test results, patient requests and pharmacy renewals; facilitates call-backs to patients as necessaryFacilitates the utilization of resources to meet patient outcomes and contribute to Facility (AMC), New York State and National Quality data metricsDelegates tasks deemed appropriate per licensure of LPN and/or MAAdheres to AMC’s regulatory agency (The Joint Commission) and internal compliance policiesOrientation and education of newly hired staffCompletes continuous/annual education related to Clinic specialty to maintain knowledge base on current practicesProvides education to patients related to their visit and overall health and wellnessMinimum Qualifications• Associate’s degree of a state accredited Registered Nursing program is required• NYS current RN licensure to practice professional nursing is required• Current CPR certification required• Certification in specialty, Ambulatory setting preferred• Excellent customer service and communication skills• Ability to effectively present information and respond to questions from physicians, patients and their family members or other employees within the work setting. Familiar with computer software.• Effective Written and Verbal Communication Skills• Working Knowledge of MS Word and Excel• Experience with electronic health record preferred• Ability to give medications via all routes and ability to calculate medication dosesThank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:HBD - OBGYN GeneralistWork Shift:Day (United States of America)Salary Range:$60,028.00 - $99,023.00Albany Med is the premier health care system in Northeastern New York. It is the region’s only academic health sciences center, comprised of Albany Medical Center Hospital, Albany Medical College, the Albany Med Physician’s Group, and affiliate hospitals Saratoga Hospital and Columbia Memorial Health. Anchored in the beautiful and historic City of Albany, New York, Albany Med is the regional safety net hospital. It is the region’s only Level I trauma center for more than three million people in 25 counties and is home to the region’s only level IV neonatal intensive care unit (NICU), and the region’s only pediatric emergency department and children’s hospital. Albany Med employs the largest group of world-class specialists and subspecialists in northeastern New York.Albany Med’s mission is to provide unparalleled adult and pediatric patient care, high-quality medical education, and biomedical research that results in medical innovations.Our OB/GYN practice located in Albany, NY is seeking an RN to join our dynamic Women's Health team in our high risk Maternal Fetal division! We offer a friendly team-oriented work environment centered on efficient, compassionate patient care.Salary range: $68,640 - $99,023Under the Supervision of the Nursing Supervisor and/or Nurse Manager, the RN provides nursing support to primary and subspecialty providers.This is demonstrated using the nursing process to work collaboratively with the health-care team in planning, directing, providing and evaluating patient care.The RN is defined within the department to provide patient care, triage, consultation and referral among team members.Essential Duties and Responsibilities include:Completes organized and quality documentation as required by the department.Facilitates the utilization of resources to meet patient outcomes (case management).Analyzes patient care needs and utilizes a systematic approach to delivery of care.Provides age appropriate direct patient care from the preparation of patients through the end of the office visit and all tasks in between including diagnostics, venipuncture, administration of medications, and assistance of physicians as needed.Performs telephone triage including coordination of care and documentation.Schedules tests and procedures as indicated within the division and obtains prior authorizations as needed.Works with physicians and other resources to develop teaching tools for families and patients.Performs community outreach as indicated.Work on studies with Principal Investigator as indicated within the department.Provides patient and family education taking into consideration cultural, religious, language, and motivational, physical, emotional and cognitive factors into account in the teaching planWorks with other departments inside and outside of AMC to coordinate multidisciplinary careEnsures that medical equipment functioning properly and knows process to manage failure as need arisesParticipates in the patient throughput process in the clinic as indicated and needed (including vital signs, updating medical records, performing diagnostic procedures, assisting the physician and practitioners, facilitating teaching, end of appointment coordination of care)Orientation of new staffWorks with division physicians, administrative staff and Nurse Manager to assure compliance with regulatory conditions and policies and proceduresActively participate in the survey process in regards to accreditationUtilizes scheduling system lookup to ensure appropriate follow up has been scheduledLocates regulations and policies and procedures on line and know how to applyUtilizes educational resources on Intranet for self education and education of other staff and familiesWrites letters of medical necessity as indicatedDelegates daily tasks to appropriate clinical staff and ensures completion of tasksCollaborates with administrative staff and physicians on the Quality Improvement Team to address clinical and non-clinical issues within the divisionMaintains compliancy with regulatory agenciesReviews and triages incoming test results as indicated within the divisionDocuments properly, giving age appropriate care, gathering data correctly (including vital signs), and facilitating care in a customer friendly mannerMaintains compliance with AMC standards for electronic system useMaintains compliance with AMC Code of ConductMaintains a safe environment within the clinic and working office spaceRealizes their role in Environment of Care Surveys.Minimum Requirements: Associate’s degree of a state accredited Registered Nursing program is requiredNYS current RN licensure to practice professional nursing is requiredCurrent CPR certification requiredCertification in specialty, Ambulatory setting preferredOB experience preferred but not requiredSkills required for the Position: Excellent customer service and communication skillsAbility to effectively present information and respond to questions from physicians, patients and their family members or other employees within the work setting. Familiar with computer software.Effective Written and Verbal Communication SkillsWorking Knowledge of MS Word and ExcelExperience with electronic health record preferredAbility to give medications via all routes and ability to calculate medication dosesProficiency in the operation of standard office equipment (Adding Machine, Fax, Photocopier, Credit Card Machine) and clinical equipment (Sphygmomanometer, Electronic Vital Signs machine, pulse oximetry machine, infant scale, adult scale and stadiometer)Must be a team player and multi-task within a fast-paced clinical environmentWork schedule: Monday – Friday (8:00am - 4:30pm)Weekends required: NoHolidays required: NoThank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:HBD - Medicine EndocrinologyWork Shift:Day (United States of America)Salary Range:$71,612.39 - $110,999.20The Nurse Supervisor provides day to day coordination of the clinical activity within the department to ensure smooth operation of the practice including adequate and appropriate staff coverage, maintenance of clinical standards, and a safe physical environment of care. Works collaboratively with physicians and administrative staff to provide continuity of care and access care in the clinical care setting. Assures regulatory compliance, provides education to staff, patients, and families and acts as a liaison between clinical and administrative staff. The Nurse Supervisor is responsible for maintaining an efficient, cohesive and productive work team within the Department and to help the practice achieve the institutional mission of high-quality provision of care for patients.Essential Functions• Assesses patient feedback and act as a liaison to ensure patient satisfaction while protecting the welfare of the Division, Department, Practice and Institution.• Investigates and addresses patient complaints with support of Practice Coordinator and Nurse Manager• Train and monitors staff on proper policies and clinical management to ensure the highest level of patient satisfaction and quality of care possible.• Monitors site workflow to ensure optimal efficiency and makes appropriate adjustments or provides support/ training when necessary.• Collects and manages clinical related stoplight reports and addresses clinical issues within the division.• Monitors staff performance through consistent measurement. Recommends opportunity for improvement, initiates training and or corrective actions, focuses on improvement of staff abilities.• Directly supervises all clinical support staff by being physically present intermittently at the site during business hours and to be reachable to address staff questions or emergencies after hours and on weekends.• Coordinates daily workflow of clinical staff, delegates daily tasks to appropriate clinical staff and ensures completion of these tasks.• Ensures staff is knowledgeable about institutional resources, policies, and procedures and be able to share and communicate this information effectively.• Maintains effective communication with staff in a timely and effective manner by coordinating, facilitating, and documenting staff meetings with clinical staff.• Ensures that medical equipment functions properly and understands the process to manage failure as needs arise.• Works with the division physicians, administrative staff and nurse manager to ensure compliance with The Joint Commission and any other governing regulatory authority.• Participates in Environment of Care Surveys with Practice Manager.• Reviews and maintains OSHA and SDS compliance manuals.• Orders and stocks supplies and medications as needed for clinical areas. Maintains inventory records to ensure fiscal responsibility, working within budgetary confines within the Division.• Maintains tracking logs- i.e., refrigerator temps, QC checks for CLIA waved testing, medication samples, emergency medications.• As staffing needs demand, support all clinical needs within their department to include but not limited to:assist with telephone triage, administer medications, provide direct patient care, assist the providers, task completion, medication prior authorizations, and prescription.Minimum Qualifications • Associate’s degree in Nursing is required, BSN is preferred• NYS Registered Nurse Licensure is required• Current BLS certification• Minimum of 3 years of nursing experience is required, preferably in a charge or supervisory roleThank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:HBD - OBGYN GeneralistWork Shift:Day (United States of America)Salary Range:$71,612.39 - $110,999.20This Nurse Supervisor provides day to day coordination of the clinical activity within the department to ensure smooth operation of the practice including adequate and appropriate staff coverage, maintenance of clinical standards, and a safe physical environment of care. Works collaboratively with physicians and administrative staff to provide continuity of care and access care in the clinical care setting. Assures regulatory compliance, provides education to staff, patients, and families and acts as a liaison between clinical and administrative staff. The Nurse Supervisor is responsible formaintaining an efficient, cohesive and productive work team within the Department and to help the practice achieve the institutional mission of high-quality provision of care for patients.Salary range: $85,000 - $107,343Essential Duties & Responsibilities, including but not limited to: Responsible for patient flow through clinic and all point-of-care testingSupervises Triage Nurses and workflowsMaintains highest level of professionalism and positively leads by example.Reviews processes and procedures to ensure optimal clinic workflow and capturing of charges.Develops and motivates staff to work effectively and within their licensure.Fosters a strong, collaborative relationship with the Practice Coordinator.Attends Sr. Manager meetings and Works with fellow managers to troubleshoot and resolve issues, elevating when necessary.Protects confidentiality of all patient and staff-related concerns.Oversees supply and medication ordering in a cost-conscious manner.Responsible for Joint Commission compliance and weekly tracer submission.Minimum Qualifications:Associate’s degree in nursing is required, BSN is preferred.NYS Registered Nurse Licensure is required.Current BLS certification.A minimum of 3 years of nursing experience is required, preferably in a charge or supervisory role.A. Mission, Core Values and Service Excellence:Contributes to the creation of a compassionate and caring environment for patients, families, and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee’s work is valuable and contributes to the success of the Mission.Demonstrates excellence in daily work. Actively participates in performance and quality improvement activities and works toward enhancing customer/patient satisfaction. Revised December 2018 Page 2 of 6Exhibits positive service excellence skills to patients, visitors and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays and changes.Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment. Initiates open communication, conveys positive intent, offers assistance.Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols, which address the needs of a diverse patient population and workforce.Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies and department finances.Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating and responding to unique, spiritual, personal and cultural backgrounds of patients, families and colleagues.B. Patient SatisfactionAssesses patient feedback and act as a liaison to ensure patient satisfaction while protecting the welfare of the Division, Department, Practice and Institution.Investigates and addresses patient complaints with support of Practice Coordinator and Nurse ManagerTrain and monitors staff on proper policies and clinical management to ensure the highest level of patient satisfaction and quality of care possible.Monitors site workflow to ensure optimal efficiency and makes appropriate adjustments or provides support/ training when necessary.C. OperationsCollects and manages clinical related stoplight reports and addresses clinical issues within the division.Monitors staff performance through consistent measurement. Recommends opportunity for improvement, initiates training and or corrective actions, focuses on improvement of staff abilities.Directly supervises all clinical support staff by being physically present intermittently at the site during business hours and to be reachable to address staff questions or emergencies after hours and on weekends.Coordinates daily workflow of clinical staff, delegates daily tasks to appropriate clinical staff and ensures completion of these tasks.Ensures staff is knowledgeable about institutional resources, policies, and procedures and be able to share and communicate this information effectively.Maintains effective communication with staff in a timely and effective manner by coordinating, facilitating, and documenting staff meetings with clinical staff.Ensures that medical equipment functions properly and understands the process to manage failure as needs arise. Revised December 2018 Page 3 of 6Works with the division physicians, administrative staff and nurse manager to ensure compliance with The Joint Commission and any other governing regulatory authority.Participates in Environment of Care Surveys with Practice Manager.Reviews and maintains OSHA and SDS compliance manuals.Orders and stocks supplies and medications as needed for clinical areas. Maintains inventory records to ensure fiscal responsibility, working within budgetary confines within the Division.Maintains tracking logs- i.e., refrigerator temps, QC checks for CLIA waved testing, medication samples, emergency medications.As staffing needs demand, support all clinical needs within their department to include but not limited to: assist with telephone triage, administer medications, provide direct patient care, assist the providers, task completion, medication prior authorizations, and prescription.D. Administrative LiaisonProvides proactive administrative and staff support in a patient centered environment.Functions as an administrative liaison to internal and external customers.Advocates for patients, families and staff.Provides input to Nursing Management for quality improvement.Ensures clinical staff is documenting properly, giving age appropriate care, gathering data correctly, and facilitating care in a customer friendly manner.E. ConsultationFunctions as a resource to staff for solving complex clinical problems.Maintains up to date knowledge regarding legal aspects of nursing policies and procedures and regulations governing the organization, and shares knowledge openly.Assists with resolving conflicts between individual needs and the requirements of the organization.Supports and promotes lifelong learning using the organization’s established empowerment process.Acts as a mentor and consultant to staff in incorporating the organization’s mission, vision and values to enhance patient satisfaction by anticipating and exceeding patient’s needs.Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.