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Full Time
12/3/2024
Oceanport, NJ 07757
(25.2 miles)
Job Overview:The Customer Service Department is the customer-facing team that serves as the primary contact for the facilities, affiliates and vendors seeking general information, answers to questions and resolution to issues within the requisition to check process. CSR is responsible for answering and logging all incoming communications via telephone and email; researching and resolving inquires while maintaining adherence to department key performance indicators. Manage and reconcile statements and various reports to avoid and/or addresses credit holds; communicate with Accounts Payable, Purchasing and Cash Management on vendor issues. The CSR is fully knowledgeable of the requisition to check process along with supporting systems, policies, practices and processes; interacts with other Supply Chain and Finance Departments. Qualifications:Required:High school diploma or GED required.Two years of purchasing or accounts payable experience.Demonstrates strong proficiency in Microsoft Office applications, especially Excel. Able to perform basic mathematical calculations, balance and reconcile figures, possess good communication (written and verbal) skills.Preferred:Strongly prefer experience with PeopleSoft and Customer Service is a plus. Associates degree preferred. Scheduling Requirements:Full-time, DayEssential Functions:Ability to deliver outstanding customer service experience with external and internal customers/vendors regarding the req to check process and supporting systems and processes.Demonstrate competencies in the Accounts Payable and Purchasing modules, policies and practices. Answer and log all inquiries and work outputs into the ticketing system. Conduct research, escalate, assign and resolve daily inquires. Completes and follows up on open tickets within an established time-frame. Reconcile vendor statements, expediting purchasing orders and researching various reports. Establish and maintain rapport through effective communication and timely follow-up with customers, coworkers, management, and outside agencies.Keeps customers informed if there are delays and resolution outcome.Notify Customer Service leadership of any unresolved issue and request assistance as necessaryAdhere to department performance standards and Key Performance Indicators (KPI).Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.Benefits and Perks:At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.Paid Time Off (PTO) Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort- & Long-Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts through our partners, such as NJ Devils, NJ PAC, Verizon, and more!Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.Equal Opportunity Employer
Full Time
12/3/2024
Lakewood, NJ 08701
(44.5 miles)
Job Overview:The Financial Counselor conducts financial screenings of patients in order to secure payment for healthcare services for those that are uninsured and underinsured.Qualifications:Required:High School Diploma or GED equivalent required within one (1) year of hire.Candidates who do not possess a High School Diploma or GED equivalent will be provided the opportunity to enroll in a GED/HSEA program at time of hire as a condition of employment. A hired candidate will be provided one (1) year from date of hire to successfully complete a GED program and obtain their HSEA.4+ years Similar hospital billing or accounting experienceKnowledge of Charity Care. Uncompensated Care, and Medicaid guidelines and regulationsKnowledge of medical terminology and insurance verification preferredCandidate must be detail-orientedComputer experience requiredA minimum of three years insurance authorization/pre-certification experience required.Knowledge of insurance, insurance verification and TOS collectionsAbility to communicate effectively.Bilingual preferredPreferred:Prior experience in hospital admissions preferredBilingual preferredScheduling Requirements:Shift working, 8:00am-4:00pm each dayMonday - Friday Full-time, onsiteRotating Weekends and holidays requiredEssential Functions:Identifies the appropriate payment source, which may include patient payment, enrollment in government programs including Medicaid and Charity Care or other payment sources. Daily tasks include inpatient and bedded patient account review, authorization and benefit determination, creating estimates and collecting point of service cash when appropriate, providing timely and appropriate referrals for various state medical assistance programs, collecting all necessary documentation and patient signatures and verifying commercial payers including updating the patients financial record in the appropriate HIS.Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.#LI-ET1Benefits and Perks:At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.Paid Time Off (PTO) Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.Equal Opportunity Employer
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Glen Cove, NY 11542
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Full Time
12/5/2024
Glen Cove, NY 11542
(18.6 miles)
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Full Time
12/5/2024
Glen Cove, NY 11542
(18.6 miles)
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Full Time
12/5/2024
Glen Cove, NY 11542
(18.6 miles)
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12/5/2024
Glen Cove, NY 11542
(18.6 miles)
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Full Time
11/15/2024
Hempstead, NY 11550
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