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Full Time
4/22/2025
Oshawa, ON L1H 8W8
(41.3 miles)
Job Title:Customer Service / Tech Support Rep (Auto) Bilingual: Fr/EngJob DescriptionThe Customer Service/Tech Support Rep (Automotive) primarily works from home (remote) and interfaces with customers via inbound/outbound calls and/or via the web. This position requires a "Class A 310 Red Seal" license and bilingual fluency in French and English. The role provides technical support and resolution of routine automotive-related problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)A NEW CAREER POWERED BY YOUAre you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging Would you like to join a company that earns “World's Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year Then a remoteCustomer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng position at Concentrix is just the right place for you!As a remoteCustomer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great “work from home” opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.WHAT YOU WILL DO IN THIS ROLE As a Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng working from home, you’ll:Receive calls from dealership automobile mechanics, dealer representatives, Service Managers, and Technicians in specialized product areas (i.e. Transmission, Engine, Steering, etc.)Diagnose problem using systematic listening and probing approach to determine root cause and provide information, data and direction through research, manuals, database or contactsHandle contacts from Automotive dealerships across Canada & the US.Track information and update casesPerform follow ups on existing cases and close cases, as requiredDeliver expert customer experienceswith a smile.YOUR QUALIFICATIONSYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Engrole include:Class A Automotive License (310s - Red Seal)Valid Driver’s License5 year automotive experience with repairs/diagnosticsStrong aptitude for technical/mechanical repairsEffective diagnostic aptitude, with strong time management skillsStrong communication and computer software skillsFluent in English and FrenchWHAT’S IN IT FOR YOUOne of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:Great starting wage $28.63/hr. for training, $29.90/hr. after training, and quarterly BonusesPaid Training (on site and/or local travel may be required)Work-from-home convenience (following on-site training)Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)Access to the latest technology, tools and equipment to support your learning and vehicle repairsHealth and wellness programs with trained partners to help promote a healthy youAbility to learn from the manufacturer through hands-on and web based technical training.Group discounts and perks ranging from electronics to travelREIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”Location:CAN OshawaLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California ResidentsConcentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.
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Full Time
4/17/2025
Tonawanda, NY 14150
(24.1 miles)
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Hospital Services Administrator is responsible for the overall daily management and operation of the assigned hospital programs. This position reports directly to first line regional operational management which may be an Area Manager, Area Director, Regional Director, or Vice President of Hospital Services, depending on the region/territory. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned. 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Assure that Quality Assessment & Performance Improvement Program is current at all times.Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the dialysis program.Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations.Oversee the maintenance of equipment and supplies to meet current laws and regulations.Continuously monitor to ensure that a safe and sanitary physical environment is maintained; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.Supervise the maintenance of equipment, building areas occupied by the dialysis program and other property belonging to the Company.Know and understand the water treatment and mechanisms of the equipment of the dialysis program.Assist, when necessary, with disinfection of equipment and supplies including Reverse Osmosis machines/systems and dialysis machines.Regular and reliable attendance is required for the job.Monitor all contractual agreements; update as needed with corporate oversight.Maintain collaborative working relationship with hospital staff and physicians.Establish and maintain a positive relationship with all area dialysis programs, area hospitals, agencies, vendors and the community.Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.Respond timely and effectively to inquiries or complaints.Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.Recruit, train, develop, and supervise all personnel.Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees.Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.Effectively communicates expectations; accepts accountability and holds others accountable for performance. 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Full Time
4/17/2025
Tonawanda, NY 14150
(24.1 miles)
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Full Time
4/22/2025
Tonawanda, NY 14150
(24.1 miles)
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Lockport, NY 14094
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