Build your best future with theJohnson ControlsteamAs a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of theJohnson Controlsfamily and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!What we offer:Competitive salary15 days Paid vacation first year plus holidays & sick timeComprehensive benefits package including 401K, pension, medical, dental, and vision careOn the job/cross training opportunitiesEncouraging and collaborative team environmentDedication to safety through our Zero Harm policyWhat you will doResponsible for Service customer account Leadership, including Labor and Material growth and execution of the Service business, for the team’s customer base. Drives profitability & productivity of the team. Manages customer relationship development and satisfaction. Responsible for employee development and retention and for safety program compliance.How you will do itSets and monitors goals for customer account gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work.Drives L&M growth through Technicians and Team Leads.Leads the execution efforts of assigned Service business to include warranty-related customer issues.Responsible for procuring and mainlining fleet and tools inventory.Ensures consistency of delivery systems through supervision and audits of Technicians, Customer Service Agent and others who are part of the service delivery process.Reviews and approves all L&M quotations.Responsible for budgeting, forecasting, accountspayables/receivables.Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs, hiring, training and transitioning new employees as well as the day-to-day performance of the service team, conducts formal performance reviews, and all related issues.Responsible for safety performance and program compliance.What we look forRequiredTechnical school training or equivalent experience in HVAC or building controls industry.Three or more years of management experience in a similar service deliverable environment.Strong ability to prioritize work activities for the team, scheduling, and lead a diverse team.Strong interpersonal, customer service, negotiating skills.Demonstrated competence in writing and verbal communication skills.Basic financial accounting experience.Demonstrated proficiency in MS office products and basic Windows environment.PreferredDiploma in Electronic or Mechanical Systems.Two years prior experience in the HVAC or building controls industry.Five plus years in a service management role directing a similar service deliverable team.Rockland and/or Putnam License.#LI-JH1Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.