BRIEF DESCRIPTION:BluSky Restoration wants to hire YOU as a constructionProject Manager. This position has a starting salary of $60,000 to $105,000 and a commission potential of $30,000 to $60,000, depending on experience! And a vehicle allowance or vehicle!BluSky's construction division Project Manager is responsible for the day-to-day management of all assigned construction projects, including but not limited to, customer service and communication, vendor selection and buyout, materials procurement, scheduling, budgeting and financial reporting, proactive safety compliance, and quality control. The Project Manager is also responsible for working closely with project stakeholders throughout the process to ensure the highest level of customer satisfaction. The Project Manager will be required to be on an On-Call Team, and there will be some night and weekend work requirements.PRINCIPAL DUTIES & RESPONSIBILITIES:Field ManagementBuild rapport with project stakeholders and instill confidence in your PM abilities.Perform all contracted scopes per Best Practices.Ensure all work is properly contracted/subcontracted.Obtain building permits as required and follow all government guidelines for each permit and project.Adhere to all OSHA and environmental regulations.Assist the Project Director with change orders.Manage site personnel and subcontractors. Drive safety, quality, and productivity in the field.Perform buyout, submittal process, quality control, safety compliance, scheduling, and closeout successfully.Ensure the highest level of customer communication and customer service.Ensure an exceptional customer experience.Ensure project work meets the highest standards of workmanship based on industry standards.All other duties or projects as assigned.Office ManagementEnsure all subcontractors are working under a proper subcontract agreement, per Best Practices.Approve or reject invoices as appropriate, with proper communication with your project team.Properly project, record, and maintain all project costs on budget worksheets.Provide Daily and/or Weekly reporting to the project team and customer, including pictures.Meet or improve upon revenue and profit margin goals as defined by BluSkyCreate, update, and present project schedules to customers, the Project Director, and the VP weekly.Responsible for directing, mentoring, and training junior-level team members.Professionally represent BluSky on emergency on-call management rotation.Track change orders and all extras on projects via signed change order forms and budget updates.QUALIFICATIONS & REQUIREMENTS:Required: 5+ years of full-time construction project management experience.Required: Expert in construction project management, financials, processes, and administration.Required: Strong business ethics, integrity, and ability to perform in highly autonomous environments.Required: Strong writing and oral communication skills.Required: Strong computer and technology skills.Required: Ability to communicate effectively with all project stakeholders and local officials.Preferred: OSHA 10 or 30, CPR and First Aid certifications.Preferred: Construction of multi-family, hotel, and multi-building facility experience.Preferred: Fluent in English and Spanish.EDUCATION:Preferred: Bachelor's degree in Construction Management, Engineering, or related field.TRAVEL:The Project manager will be required to travel as the workload demands. Some out-of-area and overnight travel should be expected.The National Project Manager should plan on 80 -- 100% of travel per year.WORK ENVIRONMENT AND PHYSICAL JOB DEMANDS:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is typical of construction (heavy equipment, saws, drills, hammers, etc.)The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.The employee must occasionally lift and/or move up to 70 pounds. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, talk, and hear. The employee is required to regularly move and walk around the construction site and occasionally use tools to complete minor tasks.COMPENSATION:BluSky offers a competitive base salary and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, disability, laptop, smartphone, and corporate apparel allowance.BluSky also offers extended benefits such as: Employee Assistance Program, Accident & Critical Illness Coverage, LegalShield, Professional Development, Paid Referral Program, and more.Refer to the Project Manager/Superintendent Best Practice BluSky Best Practices - Project Manager and Superintendent Compensation Best Practice.pdf - All Documents (sharepoint.com)SUPERVISORY RESPONSIBILITY:This position has no direct reports.EEOC:BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees on the basis of age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation or any other applicable status protected by Federal, State or local law.It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.

Are you ready to lead and inspire in the world of construction and restoration BluSky Restoration is looking for a dynamicConstruction Project Directorto successfully carry our projects across the finish line. This role is at the heart of our operations, combining expertise in estimating, sales, and project management to deliver exceptional results.This high-paying career opportunity offers uncapped commission potential, a base salary of $70,000 - $100,000, and an OTE of $70,000 - $200,000.At BluSky, you'll engage with diverse and creative projects that challenge and reward you, providing ample avenues for professional growth and development. Join a supportive, collaborative team where your expertise is valued and your contributions are recognized.As the quarterback of each project, you'll steer it from inception to completion. You'll collaborate closely with property owners and managers across various sectors, including commercial, multifamily, senior living, healthcare, hospitality, and residential. Your work will have a real impact, restoring and renovating properties damaged by disasters and making a difference in communities.If you're passionate about construction and excited to take on a leadership role, we want to hear from you!Principal Accountabilities:Sales:Achieve sales goals, negotiate contracts, and convert opportunities.Revenue:Oversee revenue production, ensure timely billing, and collaborate with project teams.Profit Margins:Manage project budgets, improve profitability, and monitor costs.AR & Collections:Set AR expectations, perform collection calls, and maintain a DSO of =75 days.Project Management:Close leads, maintain client communication, and document in CRM.Business Development:Attend meetings and events, entertain clients, and partner with the VP for sales.Estimating:Use sketching and Xactimate technology for accurate project estimates.Customer Satisfaction:Communicate with key partners, set expectations, and ensure project updates.Internal Coordination:Collaborate with Mitigation, Reconstruction, Business Development, and Project Accounting teamsWhy You'll Love Working for Us:BluSky offers a competitive base salary, a bonus plan for qualified positions, auto allowance, and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, disability, equipment appropriate to the position (i.e., laptop, smartphone, etc.), and corporate apparel allowance.We also offer extended benefits such as: Working Remotely, Employee Assistance Program, Accident & Critical Illness Coverage, LegalShield, Professional Development, Paid Referral Program, and more.What We Need:5+ years in marketing/business development and sales in the restoration or construction industry with a solid track record of sales growth.Extensive construction estimating and catastrophe experience.Intermediate Microsoft Office skills and Xactimate (and other estimating software) proficiency preferred.OSHA 10/30, CPR, and First Aid certifications preferred.Ability to attend Business Development networking functions 2-3 evenings a weekMinimal out of state travel is required. Some out-of-area and overnight travel may be expected for training, meetings, or jobs.Bachelor's degree or equivalent experience preferred.EEOC:BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law.It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law. To be considered for this position you must complete the online application by applying through the employee ADP Careers page using your ADP credentials.

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Description: Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and moreand all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits ·Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) ·Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings ·Relocation assistance and paid training provided ·Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school ·Three-week paid summer vacationQualifications: ·Experience working or volunteering with youth, preferably from under-served settings ·This is a two-person job for couples who have been legally married for at least two years ·Both spouses should be age 27 or older ·No more than three dependent children may reside in the student home ·Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty ·Limitations on pets. Only fish and one dog of approved breeds is permitted ·Valid driver’s license; ability to become certified to drive student home vans ·Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) ·High school diploma or GED required ·Must be able to lift up to 50 lbs. ·Candidates must demonstrate a high degree of integrity as all staff are role models for students. ·Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at .

Department/Unit:Education And DevelopWork Shift:Day (United States of America)The Education Specialist is expected to utilize their knowledge and skills to accomplish the goals of the organization. The Education Specialist achieves this goal through the roles of educator, performance consultant, and leader in collaboration with members of the Hospital, the Center, and the community.Salary Range: $71,547.00- $118,053.00• Supports preceptors in developing orientation programs for new Staff.• Responsible for staff orientation and continued development.• Demonstrate principles of conflict resolution and promote consensus building.• Represents Case Management/Social Work at organizational committee meetings as directed• Serves as AMC Liaison with executive leadership interfacing with continuum of care providers and public agencies including: SNF Administrators, vendors, CHHAs, LDSS-APS/CPS, NYS-OMH, OPWDD, MHLS among other regulatory agencies• Interprets laws, policies, operational procedures and objectives. Ensures compliance with regulatory and legal requirements.• Assists in the development of policies and procedures, standards of care and practice, and in the monitoring processes in relations to those standard• Demonstrates advanced knowledge and expertise in CMS, DOH, OMH, OPWDD laws and regulations pertaining to access, delivery, transition and financing across the continuum of care.• Expertise in entitlement eligibility, managed care, guardianship, immigration and naturalization laws.• Ensures efficient and effective service provision within regulatory and professional standards.Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:Critical Care Support ServicesWork Shift:Night (United States of America)The STAT team is a group of critical care trained professional nurses who are available 24/7 for any issue within the hospital and medical college. STAT nurses provide specialized care to all patients, employees, and visitors requiring acute medical attention at AMCH and Albany medical college. The team members also contribute their knowledge educating staff, patients, and families to recognize clinical deterioration and how to make a proactive assessment and observation for patients at risk for deterioration. STAT team members give MOCK code training for nurses and ancillary staff to help facilitate better outcome in code situations.Hourly Range: $35.81 - 59.09STAT Nurses respond to:Code stroke, Code Thrombectomy, Code STEMI, Code 10, Anesthesia Emergency, Code Blue, Code Malignant Hyperthermia, Code Pink and Rapid Response pages. As well as any employee with questions about Hospital policies, procedures, or patient care.STAT nurses use problem focused physical exam to evaluate and treat patients according to protocols.Stabilize decompensating patients on the floor and in ICUs.Manage ICU patient on floor.Facilitate movement of patients to higher level of care when needed.Use the chain of command when resolving issues.Assisting visitors and staff to ED after a code gray.Administer IV push medications on applicable floors (ex. Cardizem, Amiodarone, Hydralazine)Utilizes the Clinical Emergency and Rapid Response Adult Protocol and ACLS to patients including but not limited to the following:Oxygen DesaturationIncreased work of breathingChest painCardiac arrhythmiasAcute RalesAcute BleedingSymptomatic HypertensionLethargyLethargy with depressed respiratory statusHypoglycemiaAnaphylaxis.Education Requirements:Graduate of a professional academic nursing program. Holds current RN Registration to practice in the State of New York.Experience: A minimum of three (3) years recent Intensive Care clinical experience in specific patient populations served. BLS/ACLS certified.Communication Skills:Communicates effectively with patients, family members, employees, and others. Listens actively and verifies and clarifies messages. Seeks the input of others to achieve consensus. Applies problem solving, negotiating, and conflict resolution skills into communication. Utilizes Chain of Command, as needed, to reach optimum outcomes. Reads and interprets documents such as Quality Reports and Hospital Policy and Procedures. Ensures that patient care is documented on established forms.Reasoning Ability:Identifies problems, collects data, establishes facts, and draws valid conclusions. Solves practical problems and deals with a variety of situations where only limited standardization exists. Interprets a variety of instructions in written, oral, diagram or schedule form.Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:HBD - Surgery ThoracicWork Shift:Day (United States of America)Salary range: $80,000.00 - $107,343.00RN Nurse Supervisor – Full Time Surgery Department Outpatient PracticeAlbany, NYWe have an exciting growth opportunity for an RN Nurse Supervisor to join our outpatient Surgery Department practice team of dedicated healthcare providers! The RN Supervisor in this position will be responsible for overseeing the Plastic Surgery, Cardiothoracic Surgery, and Pediatric Surgery outpatient practices.The RN Nurse Supervisor provides day to day coordination of the clinical activity within the department to ensure smooth operation of the practice including adequate and appropriate staff coverage, maintenance of clinical standards, and a safe physical environment of care. Works collaboratively with physicians and administrative staff to provide continuity of care and access care in the clinical care setting. Assures regulatory compliance, provides education to staff, patients, and families and acts as a liaison between clinical and administrative staff. The Nurse Supervisor is responsible for maintaining an efficient, cohesive and productive work team within the Department and to help the practice achievethe institutional mission of high-quality provision of care for patients.Essential Duties & Responsibilities, including but not limited to:• Responsible for patient flow through clinic and all point-of-care testing• Supervises Triage Nurses and workflows• Maintains highest level of professionalism and positively leads by example.• Reviews processes and procedures to ensure optimal clinic workflow and capturing of charges.• Develops and motivates staff to work effectively and within their licensure.• Fosters a strong, collaborative relationship with the Practice Coordinator.• Attends Sr. Manager meetings and Works with fellow managers to troubleshoot and resolve issues, elevating when necessary.• Protects confidentiality of all patient and staff-related concerns.• Oversees supply and medication ordering in a cost-conscious manner.• Responsible for Joint Commission compliance and weekly tracer submission.Minimum Qualifications:• Associate’s degree in Nursing is required, BSN is preferred.• NYS Registered Nurse Licensure is required.• Minimum of 3 years of nursing experience is required, preferably in a charge or supervisory role.• Current BLS certification.A. Mission, Core Values and Service Excellence:• Contributes to the creation of a compassionate and caring environment for patients, families, and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee’s work is valuable and contributes to the success of the Mission.• Demonstrates excellence in daily work. Actively participates in performance and quality improvement activities and works toward enhancing customer/patient satisfaction. Revised December 2018 Page 2 of 6• Exhibits positive service excellence skills to patients, visitors and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays and changes.• Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment. Initiates open communication, conveys positive intent, offers assistance.• Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols, which address the needs of a diverse patient population and workforce.• Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies and department finances.• Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating and responding to unique, spiritual, personal and cultural backgrounds of patients, families and colleagues.B. Patient Satisfaction• Assesses patient feedback and act as a liaison to ensure patient satisfaction while protecting the welfare of the Division, Department, Practice and Institution.• Investigates and addresses patient complaints with support of Practice Coordinator and Nurse Manager• Train and monitors staff on proper policies and clinical management to ensure the highest level of patient satisfaction and quality of care possible.• Monitors site workflow to ensure optimal efficiency and makes appropriate adjustments or provides support/ training when necessary.C. Operations• Collects and manages clinical related stoplight reports and addresses clinical issues within the division.• Monitors staff performance through consistent measurement. Recommends opportunity for improvement, initiates training and or corrective actions, focuses on improvement of staff abilities.• Directly supervises all clinical support staff by being physically present intermittently at the site during business hours and to be reachable to address staff questions or emergencies after hours and on weekends.• Coordinates daily workflow of clinical staff, delegates daily tasks to appropriate clinical staff and ensures completion of these tasks.• Ensures staff is knowledgeable about institutional resources, policies, and procedures and be able to share and communicate this information effectively.• Maintains effective communication with staff in a timely and effective manner by coordinating, facilitating, and documenting staff meetings with clinical staff.• Ensures that medical equipment functions properly and understands the process to manage failure as needs arise. Revised December 2018 Page 3 of 6• Works with the division physicians, administrative staff and nurse manager to ensure compliance with The Joint Commission and any other governing regulatory authority.• Participates in Environment of Care Surveys with Practice Manager.• Reviews and maintains OSHA and SDS compliance manuals.• Orders and stocks supplies and medications as needed for clinical areas. Maintains inventory records to ensure fiscal responsibility, working within budgetary confines within the Division.• Maintains tracking logs- i.e., refrigerator temps, QC checks for CLIA waved testing, medication samples, emergency medications.• As staffing needs demand, support all clinical needs within their department to include but not limited to: assist with telephone triage, administer medications, provide direct patient care, assist the providers, task completion, medication prior authorizations, and prescription.D. Administrative Liaison• Provides proactive administrative and staff support in a patient centered environment.• Functions as an administrative liaison to internal and external customers.• Advocates for patients, families and staff.• Provides input to Nursing Management for quality improvement.• Ensures clinical staff is documenting properly, giving age appropriate care, gathering data correctly, and facilitating care in a customer friendly manner.E. Consultation• Functions as a resource to staff for solving complex clinical problems.• Maintains up to date knowledge regarding legal aspects of nursing policies and procedures and regulations governing the organization, and shares knowledge openly.• Assists with resolving conflicts between individual needs and the requirements of the organization.• Supports and promotes lifelong learning using the organization’s established empowerment process.• Acts as a mentor and consultant to staff in incorporating the organization’s mission, vision and values to enhance patient satisfaction by anticipating and exceeding patient’s needs.F. Human Resources• In close cooperation with the Practice Manager, develop a superior clinical workforce by interviewing, hiring and training staff to maintain and expand their skillsets.• Monitors licensure or certifications for clinical staff and completes CPR tracking.• Manages payroll and benefits for clinical staff.• Maintains and updates (no less than every 3 years) job specific competency tools, job descriptions, ACAs, and competency-based orientation tools with the assistance of the Nurse Manager and the Practice Manager.G. Patient Safety• Supports a system that encourages the identification and analysis of errors and near misses in the context of a safety culture.• As assigned, conducts departmental safety inspections to assure compliance with hospital safety standards as evidenced by documented inspection reports.• Is aware of and compliant with all regulatory agency safety goals and objectives.Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.