OverviewBy providing case management support including clinical intervention, development of care plans, and follow-up support, VNS Health Nurse Field Supervisors deliver individualized care plans and exceptional clinical outcomes. Serving as mentors and leaders to Home Health Aides, Nurse Field Supervisors ensure that every patient receives top-quality support and care. We are hiring got the following regions: Bronx, Westchester, Manhattan, Brooklyn, Queens, Staten Island and Long Island. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you.What You Will Do Perform initial clinical and ongoing supervisory field visits to patients’ homes to provide assessment, training support, in-home coordination and/or crisis managementConvey any significant changes in the patient’s condition, emergency intervention, or care plan changes to clinical care teamExtensively document every patient visit in the EMR on a continuous basis, ensuring timely and accurate charting for clinical team reference and auditing purposes.Orient and supervise Home Health Aides (HHAs) in the fieldQualificationsCurrent license to practice as a Registered Nurse in New York State Minimum of two-year experience as an RN in a home care settingValid driver's license may be required Compensation$40.95 - $51.19 HourlyAbout UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives uswe help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

OverviewOversees the completion and approval of all clinical utilization documentation, including Start of Care, Re-certification, Resumption of Care, Follow up (SCIC), Transfer, Discharge OASIS, and Evaluation visits. Ensures clear and appropriate visit utilization using evidence-based practices to provide positive clinical outcomes and efficient use of resources. Identifies and addresses inter-professional performance issues related to documentation and provides individualized performance evaluation assessments to clinical leadership and staff. Collaborates with leadership to promote patient centered care and enhance employee engagement in all roles. Works under general supervision.• Reviews and approves evaluation documentation, OASIS and Patient Plan of Care. Assures consistency with the comprehensive assessment and the patient plan of care. Reviews data submitted from the field staff to ensure accuracy and follows up on any documentation that requires correction. • Ensures that service utilization correlates with assessment data and is aligned with the suggested visit and other utilization to support effective and efficient outcomes. • Processes OASIS and Patient Plan of Care; verifies the correct start of care date and episode date range. Follows up on OASIS Assessments that cannot be processed due to document deficiencies. Addresses such deficiencies with clinician. Identifies and escalates trends with leadership. • Processes any unlisted supplies, medications, activity, functional limitations, allergies, etc. that appear on the action screen to assure completion of the Patient Plan of Care. • Ensures that appropriate Care Types are selected based on client’s medical condition and staffs’ assessment data. • Reviews and processes ROC and Discharge Assessment Data to ensure accuracy; follows up on any documentation that requires correction. • Ensures patient's plan of care is completed and reassessed by the appropriate health care professional when there is a significant health status change in the patient's condition, at the physician's request and after hospital discharge. Ensures appropriate documentation is completed for all patients transferred to an inpatient facility. • Educates clinicians to follow best practices in documentation and OASIS completion. Identifies areas of concern and works with Education resources to revise courses as needed. • Develops, assigns and completes training activities in conjunction with other departments (Education, Quality, etc.), based on individual clinicians’ learning needs and capabilities. Provides direction to staff via telephone in response to any situations arising in the field with regard to documentation. • Provides coaching, education, performance evaluation assessments, co-visits and counseling and discipline, as needed, to clinicians regarding job performance. Maintains complete and timely documentation of performance management activity and clinician progress. Evaluates clinician’s performance for annual performance review process. • Collaborates internally to ensure timely and appropriate processing of patient care for optional outcomes and scheduling process • Identifies, resolves and/or escalate issues to improve outcomes and efficiency in patient care, clinician work and organizational processes. • Participates in special projects and performs other duties as assigned.QualificationsLicenses and Certifications: License and current registration to practice as a Registered Professional Nurse, Physical Therapist or Occupational Therapist or Speech Language Pathologist licensed in New York State required OASIS certification required within one year of job entry date. Education: Bachelor's Degree required or Master's Degree requiredWork Experience: Minimum of three years clinical experience in community health care required Prior clinical management, utilization management or care management experience preferred Proficiency in Microsoft Office applications required Demonstrated analytical skills required Compensation$98,200.00 - $130,800.00 AnnualAbout UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives uswe help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

OverviewProvides direct psychosocial services to mentally ill individuals in the community who are experiencing, or are at risk of, an acute psychological crisis or are in need of mental health treatment. Provides assessment, linkage, coordinates with, referral to and follow-up with appropriate ongoing service providers. Provides information and consultation to other community agencies and other disciplines, including other services of VNS Health. Assists in the overall administrative and clinical functioning of the program. Works under general direction. We recognize that our Mobile Crisis team members are on the front line of providing critical, life-changing support to those we serve. These are incredibly rewarding, yet challenging roles, so we do everything possible to ensure that you are also fully supported and positioned for success. This includes structuring our teams to provide multiple layers of supervision and guidance while pairing our team members together when you are in the field to foster an environment of collaboration and engagement. We also host weekly staff support groups allowing the team to share experiences, talk through situations, and to learn and grow from each other. And our benefits package includes a host of employee assistance programming to provide you with a comprehensive suite of offerings to support your total health and well-being. Additionally, we provide clinical hours for those who are seeking licensure to assist you in your professional development. So, if you want to thoroughly hone your diagnostic skills in a variety of patient settings, all while operating in an incredibly supportive and caring environment, please apply now and take the first step toward becoming a member of our dynamic team!What We ProvideReferral bonus opportunitiesGenerous paid time off (PTO), starting at 30 days of paid time off and 9 company holidaysHealth insurance plan for you and your loved ones, Medical, Dental, Vision, Life DisabilityEmployer-matched retirement saving fundsPersonal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degreesOpportunities for professional growth and career advancement Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will DoProvides clinical supervision and direction to social work/ behavioral health team members and assumes responsibility for overall program functions in the Program Managers absence.Organizes various program components for the appropriate utilization and management of staff including triage and case management procedures, staff scheduling, referrals, outreach efforts, evaluations and liaison activities.Participates in quality assurance activities and ensures compliance with regulatory and contractual requirements.Screens referrals.Performs psychosocial evaluation and assessment of mental health service needs and emergency social service needs of identified patients and their families through professional knowledge, skills of observation and interviewing.Develops and implements short-term service plans for patients, in conjunction with other members of the team.Provides crisis intervention services to mentally ill individuals whose circumstances and condition require rapid intervention.Provides supportive counseling, case management and appropriate referrals for ongoing treatmentPrepares case histories and prepares and maintains case records, in accordance with the program’s record keeping protocols.Encourages service resistant clients to accept mental health services through intervention with clients and/or family members and friends concerned with the client's welfare.Participates in interdisciplinary team meetings, rounds and/or case conferences of the program.Provides linkage, referral and provision of information to appropriate mental health services and social services and social services providers,.Coordinates and follows up on linkages made between clients and other service agencies and mental health providers to ensure continuity of care.Liaison with, and consultation to, community agencies.Provides outreach services to mentally ill individuals referred to the program who are experiencing, or are a t risk of, an acute psychosocial crisis and require mental health intervention in their home or community.Serves as resource person to the program and other components of the Agency, when requested, pertaining to social services available to patients and establishes a file of community referral sources.Participates with the program and other appropriate Agency staff in the development and implementation of in-service training and education.Assists and collaborates with the Program Coordinator/ Program Manager in the overall functioning of the team.Assumes Program Coordinator’s/ Program Manager’s responsibilities in his/her absence, as requested.Participates in community programs, education and advocacy, as requested.Contributes to the formulation of clinical and administrative policies and procedures and the preparation on of policy and procedure manuals, as required.Participates in special projects and performs other duties as assigned.QualificationsLicenses and Certifications:Valid driver's license requiredLIC - Licensed Clinical Social Worker - New York State required orLIC - Licensed Mental Health Counselor - New York State required orLIC- Licensed Mental Health Professional required orLIC- Licensed Master’s Social Worker (LMSW) in New York State requiredEducation: Master's Degree in Social work, or other Human Services-related field requiredWork Experience:Minimum three years experience as an MSW working with patients in a mental health setting requiredCompensation$70,200.00 - $87,700.00 AnnualAbout UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives uswe help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

OverviewConducts assessments and develops client/member centered plans of care. Provides coordination of services between the varying providers for clients / members with complex psychiatric, substance use, and/or co-morbid medical conditions. Ensures access and linkage to the full array of necessary physical and behavioral health services and other community based services to address social determinants of health. Coordinates effective communication between all providers for the ultimate benefit of the client/member. Works under general direction.What We ProvideReferral bonus opportunitiesGenerous paid time off (PTO), starting at 20 days of paid time off and 9 company holidaysHealth insurance plan for you and your loved ones, Medical, Dental, Vision, Life and DisabilityEmployer-matched retirement saving fundsPersonal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degreesOpportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of ProfessionalsWhat You Will DoUtilizes approved assessments to identify clients/members needs and develop initial and ongoing clinical plan of care.Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances.Performs and maintains effective care management for assigned caseload of clients/members. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation.Develops inventory of resources that meet the clients/members needs as identified in the assessment.Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients/members.Works collaboratively with team members to provide outreach for and engage resistant/hard to reach clients/members to accept program services.Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary.Participates in initial and ongoing trainings as necessary to maintain and enhance care management skills.Maintains updated case records in program EMR. Maintains case records in accordance with program policies/procedures, VNS Health standards and regulatory requirements.Participates and consults with team supervisor in case conferences, staff meetings, and discharge planning meetings to determine if client/member requires an alternate level of care or is appropriate for discharge.QualificationsEducation: Bachelor's Degree in a human services or related field requiredEnrollment/attendance in Master’s degree program in human services or related field preferredWork Experience:Minimum of two years of experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions client required with a Bachelor’s degree; minimum of one year of experience with a Master’s degree.Effective oral/written/interpersonal communication skills requiredBilingual skills may be required as determined by operational needs.Basic computer skills requiredCompensation$23.17 - $28.96 HourlyAbout UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives uswe help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

OverviewManages and oversees the administration of a Behavioral Health Services (BHS) program, including the appropriate utilization and management of staff and the quality of program participants care with an emphasis upon an inter-disciplinary team approach to the delivery of care. Works under general direction.What We ProvideAttractive sign-on bonus and referral bonus opportunitiesGenerous paid time off (PTO), starting at 30 days of paid time off and 9 company holidaysHealth insurance plan for you and your loved ones, Medical, Dental, Vision, Life and DisabilityEmployer-matched retirement saving fundsPersonal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degreesOpportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of ProfessionalsWhat You Will DoProvides clinical supervision to staff including assigning, monitoring and evaluating cases for clinical team(s). Conducts regularly scheduled team meetings. Provides back-up coverage for program leadership as required.Manages triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to insure adequate coverage at all times.Collaborates with other team members and Behavioral Health Services (BHS) leadership in formulating clinical and administrative policies and procedures, preparing policy and procedure manuals, implementing and maintaining established policies and procedures, and proposing modifications and revisions of policies and procedures, as indicated.Collects, tracks, and monitors progress and outcomes for all staff assigned to the team(s); produces and maintains detailed reports for all data pertinent to the program. Reports relevant data to funders and central administration as needed.Oversees the maintenance of updated case records for team(s) through EMR and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, and state standards and regulatory requirements.Monitors the program budget and is knowledgeable of all financial aspects of the program, including, but not limited to, reimbursement and purchasing.Ensures volume and productivity meet program standards and operations.Oversees compliance of quality and performance indicators, and supervises staff to achieve goals. Performs internal audits to ensure compliance with policies and procedures and takes corrective action, as necessary to address deficiencies.Provides clinical subject matter expertise and serves as a resource to supervisors, clinicians and staff.Provides assessment, direct services to program participants and families in the community; advises and consults in case conferences, staff meetings, and discharge planning as needed.Promotes positive relationships within VNS Health and other community service organizations. Serves as program liaison to other community agencies, negotiating formal liaison and organizing consultation and education for referral sources.Participates in 24/7 on-call coverage schedule and performs on-call duties, as required.Investigates complaints registered by program participants, completes Incident Reports and other safety and quality reports within required time frames.Collaborates with program leadership and other staff in the development and implementation of in-service education programs.Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions, and terminations, as appropriate.Oversees the development of systems and records for billing each MCO.Participates in special projects and performs other duties as assigned.QualificationsLicenses and Certifications:License and current registration to practice as a Nurse, Social Worker, Psychologist, Marriage and Family Therapist, Mental Health Counselor or other related license in the State of New York requiredFor IMT: LCSW requiredEducation: Master's Degree degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling, Nursing or other related field requiredWork Experience:Minimum of five years of supervisory and administrative experience with demonstrated competency in program management, budget management, and community relations requiredStrong interpersonal and leadership skills required. Knowledge of Microsoft applications requiredFor Adult Services: Prior experience working in a community behavioral health care setting requiredExperience with EMR systems preferredKnowledge of city and state agency and/or managed care functioning preferredCompensation$77,200.00 - $96,500.00 AnnualAbout UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives uswe help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

OverviewProvides care management for clients in collaboration with the Wellness case management team consistent with WeCARE and the VNS Home Care policy and requirements of the Wellness Care Management program. Facilitates the coordination of services between the varying providers for clients with complex psychiatric and/or co-morbid medical conditions who are deemed to be temporarily unable to work. Ensures efficient and successful access and linkage to the full array of necessary physical and behavioral health services. Coordinates effective communication between all providers to the ultimate benefit of the patient. Works under close supervision.What We ProvideReferral bonus opportunitiesGenerous paid time off (PTO), starting at 20 days of paid time off and 9 company holidaysHealth insurance plan for you and your loved ones, Medical, Dental, Vision, Life and DisabilityEmployer-matched retirement saving fundsPersonal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degreesOpportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals\What You Will DoReviews and utilizes completed medical and mental health assessments from the ResCARE clinical team when initiating the wellness plan for clients on the temporarily unable to work track. . Confirms acuity level of identified client and tailors services plan accordingly.Develops and monitors wellness plan on behalf of clients with untreated or unstable medical and/or mental health conditions adversely affecting the level of employability. Coordinates and integrates a written, coordinated wellness plan in cooperation with the client the client’s family, and/or other providers serving the client.Performs and maintains effective care management for a caseload of clients, as assigned, from wellness initiation to wellness completion. Meets with assigned clients to monitor progress and compliance with the wellness plan. Tracks/ monitors client progress and produces/maintains detailed, accurate and timely case notes. Reviews cases for completeness of documentation.Develops inventory of resources that will meet the clients’ needs as identified in the assessment process. Becomes familiar with service providers in the community where the clients resides in order to mitigate barriers to wellness plan compliance such as transportation, childcare etc.Provides linkage, coordination with, referral to and follow-up with appropriate ongoing service providers. Participates in meetings with service providers to coordinate service and follow up to ensure client’s compliance with and timely completion of the wellness plans and required documentation.Works collaboratively with team members to provide outreach (Via Phone calls, Emails, Texts and Field visits) to clients who have failed to comply with the process of the initiated wellness plan and wellness care management services.Provides information and assistance through advocacy and education to client/family on availability and eligibility of entitlements and community services. Assists with arranging escorts and transportation for clients to appropriate facilities/agencies, as necessary.Participates in initial and ongoing trainings as necessary to maintain basic level of knowledge related to serious physical ailments as defined by HRA. Collaborates with the wellness health team to develop psycho-educational plans for client’s wellness plan process and medication compliance.Maintains updated clients’ case records through the WeCARE wellness care management and HRA platforms, and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with the wellness care management policies/procedures, agency standards and regulatory requirements.Participates and consults with team supervisor in case conferences, staff meetings, and discharge planning meetings to determine if client requires an alternate level of care or is appropriate for discharge.Participates in special projects and performs other duties as assignedQualificationsEducation: Bachelor's Degree in a human services or related field requiredMaster's Degree program in human services or related field preferredWork Experience:Minimum of two years of experience providing direct services to seriously mentally ill patients/clients requiredEffective oral/written/interpersonal communication skills requiredBilingual skills preferred, and may be required as determined by operational needs.Basic computer skills requiredCompensation$23.17 - $28.96 HourlyAbout UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives uswe help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.