Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Fulfillment Lead, this means:• Picking and checking merchandise for customer pickup, delivery, and installer pickup.• Being friendly and professional, and engaging customers as they enter the store, helping them find merchandise if needed.• Engaging in safe work practices and encouraging others to do the same.The Fulfillment Lead spends most of his/her time checking, managing, and fulfilling orders.These orders consist of online, pick up later, delivery, install and pro.As Fulfillment Lead, he/she provides supervision, coaching, and support to the Fulfillment Associates.This associate also assists by making recommendations to solve issues and by prioritizing work to meet customer needs.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• Ability to read, write, and perform basic arithmetic (addition, subtraction).• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• 1 year of retail experience providing customer service, including identifying and resolving customer issues, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months experience working in any department at a Lowe’s retail store.• 6 months of experience in an administrative role processing and filing paperwork including invoices.• 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.• 1 year of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden).Pay Range: $16.00 - $22.40 per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our .Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.Essential Functions:•Provide a visible and proactive security presence throughout the location to deter loitering, vandalism, and other security concerns.•Perform regular audits on physical security and product protection to ensure proper execution using hand-held mobile device.•Conduct regular patrols of the interior and exterior store premises to identify potential security concerns both on foot and by using a company-owned vehicle.•De-escalate situations involving both customers and associates using professional techniques.•Respond promptly and appropriately to incidents, accidents, and emergencies, such as medical situations or fire alarms.•Collaborate with store leadership and associates to enforce policies and procedures.•Escort associates or customers to their vehicles upon request.•Report any suspicious behavior, safety hazards, or security breaches to the appropriate authorities or management.•Utilize case management system to complete detailed incident reports, including accurate descriptions of events, individuals involved, and actions taken.•Utilize video management system to detect and prevent unauthorized activities and complete post-incident investigations.•Review weekly physical security related reports and respond appropriately. On occasion, conduct external theft apprehensions which are in accordance with company policies and procedures, and according to local, state and federal laws.•Conducts interviews in accordance with local laws and company policy on customers and vendors suspected of theft, reports suspected fraud to AP Management and Investigations team as needed.•Attend monthly Safety Team meetings to stay informed about updates, concerns, and procedural changes.•Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs.•Helps ensure associates have the tools and resources needed to provide exceptional SMART customer service.•Prepares, completes, and maintains all case reports related to associate recoveries, Asset Protection apprehensions and Known Theft cases. Records and completes prescribed tasks in Case Management System•Participates in court hearings, if applicable. Updates case files and maintains relationships with local Law Enforcement•Validates physical security of the building, per company policy/procedure, throughout the day (Gates, Keys etc).Minimum Requirements:•High School or GED•1 year retail, security, first-responder, or military experience (or related field)•State-issued driver's licensePreferences:•Bachelor’s Degree - Criminal Justice, Safety, or related security field•2 years’ big-box retail, security, or military experience•2 years’ experience with detailed incident report-writing•2 years’ experience in using physical security systems (CCTV, EAS, etc.)•State-issued Security Guard License•First-Aid Certification•De-Escalation/Crisis Intervention CertificationPay Range: $18.50 - $25.90 per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our .Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.