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Customer Service Jobs
Full Time
9/22/2024
Webster, NY 14580
(17.3 miles)
About the RoleAs Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment and visual standards according to Sephora at Kohl’s standards and ensure an excellent overall client experience.What You’ll DoBuild strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell productsDevelop and expand knowledge of the beauty industryProvide credibility to the client through knowledge of products and beauty trendsInspire clients through demonstrating products and application of productsUnderstand and execute the sales plans to support and meet goalsExecute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standardsEnsure timely and consistent sales floor replenishment to drive sales and enhance the customer experienceActively engage and complete all required training to expand knowledgeSupport omni-processing within the departmentSupport inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changesAll associates are responsible for:Acting with integrity and honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededSupporting and executing safety and shortage reduction programs following company guidelinesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from leaders and other company personnelOther responsibilities as assigned What Skills You HaveRequiredAuthentic passion for beauty Client-facing retail or service industry experienceExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerAvailability to work days, nights, weekends and holidaysPay Range: $18.25 - $25.55Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Full Time
9/15/2024
Ontario, NY 14519
(23.0 miles)
Primarily responsible for leading the furniture team and for driving furniture sales. Accountable for the furniture department’s overall performance, including furniture merchandising, presentation, and recovery standards, as well as for furniture sales metrics. Works collaboratively with store leadership to accomplish furniture sales and operational goals and tasks to help drive overall store performance. When serving as Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor.1.Responsible for the leadership and operational performance of the furniture department, including furniture sales and related processes, furniture salesperson training, customer service, and merchandising and presentation standards.2.Provides clear work direction and coaching to furniture sales team members regarding all aspects of the sales process, including merchandising, new product information, competing product comparisons, cashiering, lease to purchase, price holds, and display assembly.3.Provides feedback to store leadership regarding the team’s performance.4.Assists customers with product information, selection, and purchase and ensures third party delivery program is marketed to customers and understood by associates.5.Manages the price hold process, including weekly audits.6.Maintains furniture department inventory, including cycle counts, in an effort to maximize sales and inventory turn. 7.Identifies furniture display needs in sufficient time to allow displays to be built and merchandising standards to be achieved.8.Develops plans for furniture department coverage during special events.9.Strives to continually improve the furniture department’s sales and ensures merchandising and presentation standards, signage, recovery, and cleanliness are maintained.10.Serves in the Manager on Duty role as needed including opening and closing the store. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.11.Assists with recovery of the entire store as needed.Qualification1.High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.2.Minimum one-year retail sales experience preferred.3.Demonstrated furniture merchandising and sales skills preferred.4.Strong customer service and communication skills required.5.Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.6.Availability to work a variable schedule of at least 30 hours per week, including nights, weekends, and holidays required.7.Basic English literacy, math, and PC skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
Full Time
9/27/2024
Medina, NY 14103
(37.4 miles)
Customer Service Representative – Buffalo, NYAsk your recruiter for details about salary! When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!Qualifications & Skills:Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfactionAn effective communicator who understands the importance of listening and being empatheticAbility to work and grow in a fast-paced, high-volume call center environmentWillingness to learn new skills and ability to adjust to changes quicklyOpen to feedback to support your performance and developmentSolid computer and multi-tasking skillsMinimum of high school diploma or equivalentAnnual Salary$18.86 - $28.78The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.At this time, GEICO will not sponsor a new applicant for employment authorization for this position.Benefits:As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:Premier Medical, Dental and Vision Insurance with no waiting period**Paid Vacation, Sick and Parental Leave401(k) PlanTuition ReimbursementPaid Training and Licensures*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Full Time
10/17/2024
ROCHESTER, NY 14618
(8.3 miles)
Location:NAZARETH UNIVERSITY - 22222044Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.What We Offer*:Flexible and supportive work environment, so you can be home for life’s important moments.Access to ongoing training/development and advancement opportunities to turn your job into a careerFull array of benefits that support you and your family’s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.In addition to Sodexo’s standard, some locations may offer additional site-specific benefits, including free “shift” meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.*Overall, Sodexo strives to offer comprehensive employee benefits packages and detailed descriptions of the roles candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit where you are applying. Eligibility criteria and/or certain employee benefits offered to our employees may vary by unit, including the cost of the benefits and their availability. Please ask your interviewer for additional location-specific information, such as your job duties and employee benefits offered at the unit, during the interview process.What You’ll Do: As a Environmental Services Attendant at Sodexo, you are a hygiene hero and planet protector. You will deliver a high-quality cleaning service to create a safe and healthy environment. Your passion for cleaning has a positive impact for those around you. Join Sodexo and be part of something greater. You belong on a team where you can act with purpose and thrive in your own way.The Environmental Services Attendant may provide housekeeping services in any location on client premises. Your role includes completing a list of scheduled cleaning tasks and ensuring all areas of the site are glistening. These responsibilities may differ among accounts, depending on business necessities, client requirements and applicable industry standards.Full Job DescriptionBenefit SummariesEmployment Type: Full-timeMin/Max Pay: $17 per hour - $17 per hourWhat You Bring: Great communication skillsStrong teamwork and a positive attitudeAdaptability and willingness to learnPassion for maintaining a healthy and safe environmentSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Full Time
10/9/2024
Medina, NY 14103
(37.4 miles)
Part Time Billing Customer Support Representative - Buffalo, NYWe're looking for highly motivated and enthusiastic individuals in our Buffalo, NY office to join our Auto Service team! As a Billing Customer Support Representative, you will receive telephone calls from current policyholders regarding billing information or use of the internet. Responsibilities include providing general billing information, processing endorsements, taking payments, and processing payment plan changes.Billing Customer Support Representatives will be eligible to participate in an up-skilling program to complete GEICO Service Training and licensing over time.Qualifications & Skills:Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfactionAn effective communicator who understands the importance of listening and being empatheticAbility to work and grow in a fast-paced, high-volume call center environmentWillingness to learn new skills and ability to adjust to changes quicklyOpen to feedback to support your performance and developmentSolid computer and multi-tasking skillsMinimum of high school diploma or equivalentAnnual Salary$17.87 - $27.30The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
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